Friendly, capable reception by staff. Task completed, much information given about upcoming needs. Pleasant experience.

was there at 8:15 am they where not opened waited seen a girl walk in but she didn't say anything nor ask if she could help so I left and want too Lowe's and got all my keys made there super convenient at Lowe's going too start going here from now on they have a system that will also keep your keys on digital file Super convenient. read more

Crest lock were a lifesaver. They gave us several options when I need a replacement key( saved me money ). 5 stars for Clyde! His patience & customer service was awesome. I highly recommend read more

Lifesavers. Bought a 2012 Impala with a chip key and I wanted a couple of copies. A lock and key service close to home quoted a price of $125 EACH KEY. If I had the impala with me I would've gotten ripped off. Big time. Then I remembered the Crest Lock radio spots and called for a quote. They said $60 to $90 each. Better than the spot at home so I visited Crest Lock and got the job done. In fact, got 2 keys for $75 and change, DELIVERED. And the staff was great and I was out in less than 15 minutes! Go to Crest Lock before ANYONE else. Especially dealers. You will save a bundle. read more

Got transfer 3 time.... each time was a different person... waited all morning and no one came called back and they said that someone tried calling... and there's no call or voicemail on my phone read more

So i went to crest Locks on Pulaski highway today cause I lost the keys to my brand new register drawer. They took care of it. Got me set up with everything i needed. The friendly service was top notch. read more

Read the Yelp reviews and spoke to some friends who were very satisfied with Crest Lock's professionalism. Katie helped me today and was very thorough in figuring out the problem with my car fob remote key. I am happy I saved myself time and money and satisfied with the results! I am sure you will feel the same read more

This company saved my whole life and wallet. I needed a mailbox key and went to home depot to get a key made. Home Depot said they weren't able to make a copy and referred me to Crestlock. I contacted them and the customer service I received over the phone was AMAZING!! I went to them the next day and they made a copy of the key and informed me that if the key didnt work they would make another copy free of charge. They were unsure if the key would work because of a slight difference in thickness but it worked! So thank you Crestlock for saving me from my HOA for a mailbox key. read more

Great service! Really patient & answered all my questions over the phone with thorough detail (Barbara). They really took care of me when I entered their store and gave extra help to ensure my key was working. I highly recommend this business! And I will be a returning customer. read more

Locked myself out of my condo today and called Crest Lock. The women who answered the phone was very nice and helpful. The technician got here quickly and was very knowledgeable. I was pretty upset with myself but with the quick response and professionalism it made my bad morning a little better! Thanks Crest Lock!! read more

Great people, friendly and courteous. Good pricing for new keys. :)

I had just bought a new ignition switch for my car and one of the keys would not fit into my ignition. I took the key back to get it replaced and was told the key was made properly according to the key recognition machine. The employee working made a brand new key asked if he could try it in my ignition. It didn't work so he got the manager/owner to try and try and solve the issue. The manager went out to my car to try and get the key to fit in the new ignition switch while the other employee was making an extra key for my door. When I walked out to my car, the manager was using a hammer to hammer the key into my new ignition switch (yes HAMNERING it). I yelled at him to stop but he got the key to fit in the switch. Here's the catch. He broke my new ignition switch so that when I opened my door, whether or not my key was in the ignition, it dinged as though the key was in the ignition. They denied that they broke it and when I took it back to the repair shop, the switch had to be replaced AGAIN and they had to take out the sensor that recognizes the key is in the igniton. The repair shop called this company to make them pay for the new switch since they broke it and they refused! I cannot believe that any person let alone a manager/owner of a key making store would think it's a good idea to hammer a key that doesn't fit into an ignition switch. The repair shop said they also will not do business with the place in the future. read more