These fellows have helped me a lot with my TT. I'm a very recent widow and just learning how to take care of all the stuff by myself. Love all the staff, they've helped me so much with everything that I've been dealing with. They also work really well with Good Sam Insurance. read more

Went here to rent an RV from Cruise America, first gentleman I saw to pick it up was nice enough, but took an hour just to get the RV. I figured coming up to a holiday weekend it may just be under staffed. Went in Monday to drop it off, this is where the horrible service really shined. The lady seemed to be already frazzled, took a long time just to be seen, then she proceeds to try and tell me that I lost the cover for the stove top. There was none when I picked it up, and she kept trying to make it out like it would never have went out without a stove cover. After that, she was all too eager to try and come up with whatever little thing she could find to be wrong. The only reason I didn't give it a one star review is because the RV was actually quite nice and reasonable. But do yourself a favor, go elsewhere to rent from Cruise America. Don't visit Crest RV unless you want a headache, long wait and to be beaten up in the end. read more

A very enjoyable experience, we certainly will be back for more rentals. Ray is the crème de la crème in the wonderful world of RVing. As pure novices with zero knowledge in operating an RV we found Ray to be incredibly helpful with us, he was spunky, good natured and handled our many questions with super...super....super patience and class. He made what would otherwise would have been a semi-stressful situation an absolute breeze from check-out to check-in. It's a big beautiful world out there beyond your driveway, go discover it with the help of Crest RV & Trailer Supply and of course with the support of Ray. Thanks again. read more

The folks at Crest RV were GREAT! They helped us out fast. They actually took the time to treat us like they wanted our business, and meant it. That is rare these days. We had a repair job needed on a 5th wheel of ours. Everybody else gave us a run around on parts and a whole bunch of other junk. Not the folks at Crest, they got right on it, had the right connection to get what we needed and in a timely manner too! Needless to say, we were impressed! Thanks Crest RV, you guys were great! read more

Cant recommend this place highly enough. If you need certified RoadTrek service in the IE this is your place. Larry is a roadtrek guru! I went to Mike Thompsons in Colton for my first try at getting some warranty work done, they made me make an appointment for a month later, then when I called to check a month after my appointment they still hadnt even looked at my rig. Crest RV was the exact opposite. I made an appointment for the same week and they were right on it. Super friendly staff too. Thanks! read more

This business is an agent of Cruise America RV Rental. My recommendation is to find another company. Cruise America RV provided a cigarette smoked in unit when clearly states (NO SMOKING) and no alternate unit. We planned our camping trip 4 months prior. Agent was helpful on an early pickup and checkout only to find unit was dirty and roof vents left open and smell of mildew (post rain) and cigarette smell. Dirty floor and tables. Cigarette smell so bad sleeping was unbearable because winter and cold and couldn't open windows to relieve smell. Returned unit in better condition than checked out cleaned and try to disinfect smell. If you have a better option take it. The representative for Cruise America's customer service was referred to by Crest RV on Main St in Riverside CA. Christopher Davis, Customer Relations Representative, Cruise America/Cruise Canada RV Rental & Sales 800-334-4110, 11 West Hampton Avenue, Mesa, AZ 85210, said the best compensation for inconvenience was a gift voucher for $100.00. I asked for 50% of my total rental cost refund, and I was denied (about $200). When filling propane another customer at station asked if I would recommend Cruise America as a reliable agency, and my reply would be to find another option and not worth the money and overall disappointment. I should have read the reviews on Cruise America. The majority say pass and find another company. Bad rentals and terrible customer service. read more

Terry at Crest RV was a great help! He really took his time with me and had an excellent understanding of my RoadTrek vehicle and its issues. It is nice to know I have a fantastic shop to take my RoadTrek to when in need of repairs and maintenance. Thanks for making my experience an enjoyable one Terry! read more

Was attending a swim meet at RCC and needed a 30 amp adaptor for my generator. They had one at a very fair price. Service was excellent.

I rented an RV as a surprise birthday Hemet camping trip for my husband, living in palm desert, it's difficult to find an RV rental out here, the ones that I did find where way out of my price range, but Cruise America beat their prices by a llllloooonnnngggg shot! 5 days at $700 for a standard, which included the entire bill was cheaper than a standard hotel! I was very impressed with Larry, the owner, he was very friendly and informative, as I had never dealt with an RV before, this was very easy to operate in every aspect. One of the great things that came in extremely handy was the huge kitchen sink, I've been told that usually the sinks are very small & almost impossible to wash anything in with most RV's, they obviously have taken the time to put their own custom touches into the RV's, which we appreciated. The only weird thing is that the toilet seats sit up so high that even my 5"7 husband couldn't touch his feet on the floor when he sat down, this would be our only issue the entire trip. I'm very happy about our experience with Larry & Cruise America, I see above a lot of people's concerns were the auto shop conditions, honestly though, it's an auto shop, not a museum! As for the inside decor, I loved it, very eclectic and someone definitely has superb welding skills! We cannot wait to plan our next trip with Cruise America, we will definitely be back soon...Thank you Larry! read more

Really nice helpful people who saved our trip when the fridge in our trailer stopped working. We knew it was just a fuse but 4 other RV service companies couldn't locate a replacement or wouldn't even look. Terry took the time to call the mfgr twice to figure out exactly the fuse I needed since evem their official schematic didnt list it as a part. read more

Had a small part that needed to be straightened and welded, firstly the owner Larry wanted to charge me 45 dollars for about a 2 inch weld. He didn't grind or prep the surface and the weld looked like a blind man got a hold of a welder. Wouldn't recommend or refer anyone to this garage's body shop services. read more

Terry S was extremely helpful. After being told by a Tiffen Dealer I had the wrong ladder for my new Allegro Bus Terry researched and solved the problem and determined it was the correct ladder Thanks again Terry for a great job. read more

Well where can I start... If I could give this place a 0 stars I would. We used them for cruise america rental and we were happy with the rental until the return. We returned the unit with the black water valves closed like the sticker on the RV stated. We were informed we were suppose to drop it off with the valve open and we were charged the dump fee. We stated that the sticker told us to close them and that it was illegal to drive with them open besides it was gross. We did the right thing I called CHP and we were told that it is illegal to drive with your valves open and if we were spotted we would have been ticketed for illegal dumping. We explained that we made sure we dumped our black water at our camp site since it came with hook ups. (Ray the guy that handled our check in was extremely rude, when I questioned the legality of driving with open valves and at times he yelled at us explaining that people are dishonest with him all the time and he trusted no one.)We cleaned the RV both inside and out, returned it with a full tank of gas. We were already planning our next trip but I would never consider going to these people again. read more

The first time brought it in, they seem to do a good job. However, when they put our rebuilt engine back in and fixed our parking brake, they must not have hooked the drive shaft back up correctly because it came apart. We couldn't prove it was them but the RV was only driven twice before this happened. $500 more. When we went to pick the RV up, my husband didn't look at it closely because it was getting late and jumped in and drove home. When we got home we realized there are two decent size dents one on the front and one on the back. They crowd those RV's in such a small place, I can see how it could happen. My only problem is, they are saying it was that way when it came in. Well losing my business and everyone else that I know that owns an RV, is it really worth it to lie? I am a reasonable person and it's not like they don't do this for a living. My suggestion is don't bring your stuff there if you want it to come back in one piece and put back together correctly. read more

Our RV was need of a repair due to a blow-out of our rear tire. Compartment behind tire was badly damaged. We randomly found this place but very happy we did. Family owned and very knowledgeable. They ended up having the compartment fabricated by a local shop rather than waiting for the manufacturer to take their time and ship one which made us happy because we didn't want to be without our RV any longer than we had to. At first contact with shop they had asked us to wait a few days to bring it in due to their limited space but after my husband explained we were going to be out of state for a week they were more than accommodating. They let us come in that day. So after we returned from our vacation we called the shop and they gave us updates as to how progress was going. A week later we stopped by the shop and they let us go back and showed us the new compartment. Great work! We got it back as promised and quality of work was great. Hopefully we won't need repairs to our RV in the future but we feel good knowing these guys are here if we do read more