I am writing to express my extreme dissatisfaction with the full repipe service performed at my…read morehome. While I originally did not intend to leave a formal review, the number of issues I have encountered is unacceptable. I have experienced leaks throughout the system. I have even had to purchase my own crimping tool to repair pipes myself. Additionally, all of the piping in my bathroom required replacement. Most recently, I discovered that the main line entering the house has no support and is completely loose as water flows through it. I chose not to contact you for repairs because I no longer felt comfortable having your team at my property. I am sharing this feedback to document the poor quality of workmanship and the significant repairs I have had to undertake on my own.

Have used Gil for several years with no issues however recently the other guys who work for him…read morehave been sent out to jobs at my properties and they have been terrible. They came out to do a leak detection and ended up leaving huge holes in the ceiling and walls and then told me they cant figure out how to fix the issue but still charged me a large fee. They were also used to clear a main line clog, charged us $400 and within 8 hours the plumbing was backing up again. He told me to come back out there would be another fee. Will not use them again.

I'm giving three stars because about 3 or 4 years ago, we purchased a cabin in Crestline, and the…read moreFurnace was at least 40 years old. Needed to replace it, and Kirk did a great job at a great price. Next, we added a split unit to heat/cool our two upstairs bedrooms. Install was reasonable and it worked well - until it didn't. The business changed owners a few years back, and it's been a struggle to keep the split units working. After some time, Jake came through and fixed our split unit, even adding a surge protector for free. I'm hoping things go smoothly from here. Be aware that surge protection is important on the mountain with all the unplanned outages we face.

In 12 years; I've had them solve two heating problems at my home. I'll give you two great examples…read moreof the marvelous service, insight and work that I've experienced both times. Back in 2016, the heater at my house wasn't putting out much heat. The owner then was Kirk, and he replaced some parts. After he fixed those parts, some OTHER PARTS BROKE!!!! Kirk came back and realized the problem. I won't get into detail; but he put a new heater in, while DEDUCTING the price for the parts AND LABOR of the first job! On top of that; he knew I had just moved in and was spending tons of money repairing other things. Kirk agreed to let me make 3 payments for the job. That was 2016. Kirk retired. Now, about 3 weeks ago, I was finally tired of the lower level of the house being so darn cold as my gas prices were climbing more and more each year. I called Cantrell again. The new guys were just as professional and insightful. They instantly noticed that the "tubes" (I can't think of the other word for them!) had too small a diameter to pump sufficient air. They also hooked new tubes up for downstairs. WHAT A DIFFERENCE!!!! MAN, OH MAN is it nice and warm downstairs. I've also noticed that the larger diametered tubes have resulted in the heater not being on as long as before to achieve the desired temperature. The new guys don't accept payments (they obviously take credit cards), but they're professional in every way. They answer the phones, keep in contact, keep their promise of when they're coming to work, then they leave after doing excellent repairs and upgrades. If something goes wrong with my heater or water heater; then Cantrell's is the only place I'm going to call. I bet you'll be just as pleased with them as I am!

Ray, Joe, and their team were top notch! We had a fairly large and challenging plumbing job, and…read morethey handled it extremely well. They were professional, hardworking, easy to talk to, and always took the time to answer my questions. The quality of their work and attention to detail were excellent from start to finish. I would highly recommend Ray's Plumbing to anyone with large or small plumbing needs. Mahalo Ray, Joe, and the entire team!

Ray's quick response on an estimate and the expertise and ability to get the work done the next day…read moreon a non-standard plumbing problem made Ray's Plumbing our new go to. He has an experienced crew and he's licensed, which many of the plumbers in the Lake Arrowhead area aren't. His end price was what we expected for a professional plumbing service. We will definitely recommend him to all our friends!

Northstar was at our house to see how our Airconditioning system is doing. The technician's name…read moreis Andrew. He is friendly and did a good job. Some technicians are more to sell new products or services. Not Andrew. He concentrated on his maintenance service job. We felt easy with him and hope he will return for the next maintenance service.

Today I had the pleasure working with Andrew the plumber from Northstar. He was on time and very…read moreprofessional. He performed a plumbing maintenance at my house and gave me some great tips as a homeowner to keep my Plumbing in safe hands. Andrew has been out here several times and has been amazing. Thank you Northstar..

One star is too much. Rick and his son are the most incapable plumbers I have ever worked with. I…read morehave worked with plumbers for 40 years as a general contractor and his Son totally screwed up the new valve in the shower. When Rick came to see the unacceptable work he actually told me he would see me in court. He was way over priced and did not Guarantee his work. Charged $1500 for an $800 job. his son only worked about 6 hours. He was over the top rude. Go with Lake Arrowhead Plumbing. They are kind and through. What a 100% JERK. He may try to deny this, but I'll tell you what an iidiot. His energy is horrible and nothing to have around in this wonderful life we live.

I called them due to toilet flooded issue, they tried to drain the pipe from one toilet and not…read moresuccessful. (initial charge $795 for inspection and weekend service fee)...then, they said have to dig a hole from outside to replace a pipe section that was stuck with tree...$4500 was charged. Then was told, another section of pipe has something stuck when they use machine to view, say will be more expensive..so I told them to stop the work. Called another plumber from San Bernardino. Replace another section of drain pipe for $2800...was told they don't know the cost until they found out what is going on!! So be aware and cautious for those won't disclosure their fee when you ask upfront. Lesson learned!! Below is the detailed work for review (maybe it's Lake Arrowhead pricing) Services qty unit price amount Rick OBrien 1.0 $4,500.00 $4,500.00 Sewer main snaking was not successful, all efforts to clear on Saturday were not good. Returned to dig up sewer main to allow a two way cleanout install. This install is on a 3" abs sewer line. As this line was manipulated we ran hydro jetter to cut heavy roots from 4" ads sewer main. We cut all roots that were visible. This joint is clay x ABS plastic pipe. Camera inspection found a hole in sewer appx 15' from the above location. Will dig tomorrow 12/18 Customer Services - Payment Processing fee 1.0 $175.00 $175.00 3.5% is added to your total if you chose to pay with a credit card or debit card. If you choose to move forward with a different form of payment a revised invoice will be sent. Materials qty unit price amount Drain cleaning attempts 12/14 1.0 $500.00 $500.00 Saturday service cost 795.00

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

Just called after reading wonderful review. They won't even come to property They asked me…read morelots of questions. One I answered if the bill is thousands of dolllars I would use insurance if not I will pay out of pocket. The lady's as so rude I no longer believe there reviews I read. Business owners Your review starts with the people whom answer the phone.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!

I called to have a fence built and when finished I asked a question about a closet repair. It…read moreturned into popcorn removed from ceiling's in all room pictured, fresh paint and brand new flooring. My house needed a complete refresh. Kitchen will be painted next. I put my trust into EZ and he just did what he does. I'm extremely happy with the way it all turned out. On to the next project.

Ezequiel was prompt, efficient, knowledgeable, friendly, and honest. He told me things about my…read moreplumbing and kitchen faucet that no previous plumbers had bothered to tell me. He fixed my problem, and I will definitely call him the next time I need repair work done to my home.

Steve Kizer Plumbing came to inspect the plumbing on a house I had under contract. He was…read moreprofessional, efficient, and communicated clearly every step of the way. I truly appreciated his thoroughness and quick response time. Highly recommend his services!

Steve is great An honest man with honest prices…read more Hes busy for good reason. Worth having patience to get him and keep your arm and leg. The other guys have bloated overhead, receptionist and shiny trucks, none of which gets the job done. Stay away from brothers and Northstar, most the money with them doesn't go to the person thatvgets the job done. Steve can make more and charge waaaay less. I highly recommend as a person with knowhow and multiple homes.

These guys are great communicators. They accommodated my schedule when I had to reschedule and…read morePhillip was a really nice guy and did excellent work. This was my first plumber call in Redlands and the price matched the quality, we'll say. Top notch

we have a slow to no draining kitchen sink and Phillip manage to help us with it!! theyre very…read morefriendly, knowledgeable and have very reasonable price!!! will definitely consider their service as long term in case we got into another issue