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    Cricket Wireless Authorized Retailer

    3.8 (5 reviews)
    Closed 10:00 am - 7:00 pm

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    8 years ago

    Universal screen protector lasted less than a week. When I called I was asked if I wanted to buy another for $15.00!

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    Fastfix Mobile

    Fastfix Mobile

    4.3(11 reviews)
    5.1 mi

    EDIT: Myself, my husband and 4 year old daughter went back this morning to have him fix the green…read moreblinking and he told me I broke it, it's not his fault. Within an hour of picking the phone up yesterday it started flashing green and it's MY fault? Everything I read says it's either the display flex isn't perfectly seated or the replacement panel is defective. HE THEN CALLED THE POLICE AND HAD EVEN MY 4 YEAR OLD REMOVED FROM THE STORE! This man doesn't deserve to have a business in North Royalton. READ THE ONE STAR REVIEWS. THEY ARE ALL THE SAME STORY. I PROMISE YOU THE 5 STAR REVIEWS ARE FRIENDS/FAMILY AND ALSO GO BACK WAY BEFORE HE OWNED THIS PLACE. Please please please avoid this place!!!! ID GIVE ZERO STARS IF I COULD! Dropped my phone off Thursday to have the battery replaced because my phone kept freezing and have the back screen crack repaired. Picked it up Friday, was told "it still might not be dry but it should be okay, just put it in the case". Saturday, my phone is still freezing and to my shock and surprise, the back of the phone was cracked again. I brought it back at 1pm, not even 24 hours after picking it up. I called about 4:30 to see if it was ready and was told he had to order a part and I couldn't get my phone until Monday. Well, excuse me but did I say it's okay to keep my phone until Monday? I certainly did not. He claimed he called my husband, that's a lie. No missed call, no voicemail. He said the other guy who worked on my phone "used the wrong glue", whatever that means, and then literally in the same sentence accused ME of cracking my phone! I told him put my phone back together, I'm coming to get it. He's a terrible person to deal with. ZERO customer service skills. These reviews literally have to be his friends and family. THE BEST PART IS 8PM, MY ENTIRE PHONE SCREEN IS NOW BLINKING BRIGHT GREEN AND I CAN'T GET IT TO STOP. NOW MY PHONE IS COMPLETELY UNUSEABLE. I WILL BE CONTACTING TO GET A REFUND BECAUSE NOW I CANT EVEN TRADE MY PHONE IN FOR A NEW ONE!!!!!!!!!! STAY. AWAY.

    I paid to have my charging port fixed. It lasted 6months. I paid to have it fixed again - lasted…read moreONE WEEK. Port is still loos, keeps loosing connection and wont charge. Fast Fix wont replace the bad charging port they installed. They told me its the battery but when I put it on my wireless charger - it charges my phone. I WONT GO BACK

    Photos
    Fastfix Mobile - Lazer Cut logo came out very nice, please call or message for a repair quote!

    Lazer Cut logo came out very nice, please call or message for a repair quote!

    Fastfix Mobile - Doesn't it look new? So lucky it could be saved!

    Doesn't it look new? So lucky it could be saved!

    Fastfix Mobile - LCD failure and Frame damage, one of the worst and hardest things to break and fix

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    LCD failure and Frame damage, one of the worst and hardest things to break and fix

    AT&T Store

    AT&T Store

    3.0(2 reviews)
    0.5 mi

    When we pulled up I thought it was closed. It had an open sign lit up so we went in. When we…read morearrived we were greeted right away. The employee I spoke with was very friendly and helpful. I was just going in to change my plan and get my other phone set up on a preexisting phone number/line on my account. What should have been a quick and easy process took over an hour and still hasn't been resolved. I felt so bad I can't remember his name, he was so patient. We weren't able to get the phone transferred on his computer so we called customer care. The First Gentleman was unable to help me so I was transferred to another which is where I started to get annoyed. All of this and customers are coming and going while I sit on hold. At least the employees were able to help others while I sat on hold. Over an hour of just a minute I need to put you on hold again and again. I was extremely frustrated, my friend had an appointment to get to so I ended up having to hang up and leave as I just didn't have anymore time to deal with this. So I'm still with a paperweight second phone line. But the in store employee was able to give me some info and another store to try as they are a small store not a corporate store. I will have to take care of this issue eventually. If I need to upgrade my phone or any thing else will definitely be back.

    Worst customer service. Manager thinks he owns the AT&T. Representative do not know anything about…read moretheir product and services.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Cricket Wireless Authorized Retailer - mobilephones - Updated September 2026

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