Ordered battery via website. However they have shipped the battery a week later. Tried calling…read moretheir number. No one picks up the call and their voice mail is also full. Pathetic service.

Helped me get my batteries for my mom's wheel chair. Was in and out quick. I will use them in the…read morefuture for sure.

This is the place to get your battery in Phoenix. They were friendly jad fair prices and very…read moreknowledgeable. I will return.

I got another Interstate Battery (IB) at the Avondale Costco at 99th & McDowell. I've had nothing…read morebut good performance out of my IB's in the past. Last one was an AGM and ran almost 10 years. I have a couple of vehicles which include a motorcycle and RV and I do pay a lot of attention to my batteries; keep them fully charged with a charging tender and a couple times a year, run a desulfation cycle. IB is all over the country if you need any service and for me highly recommended.

Went in to buy a headlight. Matt at the store installed it for me!! Can't ask for better service…read morethan that!!

Absolutely amazing experience with Manny and Monique this morning! I called ahead to see if they…read morecould help me replace a turn signal bulb. I didn't have the right tool to get the housing off. Monique was amazing on the phone and was even more so in person. Manny was extremely friendly and willing to help right away. Luckily it was 7:30 in the morning so it was really light. Manny remove the housing for me and replace the bulb and while it might seem like a small thing, it means a lot. The last thing you wanna do is drive around on the road without a turn signal. I wish the best to them both. I understand Manny's been with the company for a very long time and Monique is a manager as well. They are both shining examples of what Customer Service should be!

For years, Best Buy has been the go-to staple when you need those random, techy, hard-to-find…read moregadgets that you can't easily grab anywhere else. Whether it's smart home gear, networking equipment, TVs, gaming consoles, or accessories you didn't even know you needed until you saw them -- this location had it all. The store itself was huge, well organized, and easy to navigate with clearly labeled sections for everything from smart home setups to networking and entertainment systems. I loved being able to actually see and compare products in person instead of guessing online. The displays for brands like Ring and Blink were especially helpful if you're trying to build out a smart home system. Staff were available around the floor if you needed help, but I also appreciated being able to browse at my own pace. Sometimes you just want to explore the tech aisles without feeling rushed, and this store had that perfect balance. If you're upgrading your home tech, looking for a last-minute cable or accessory, or diving into smart home gadgets, Best Buy still remains a reliable one-stop shop.

As a long time Best Buy customer it is unfortunate I am typing this review…read more We purchased a Sony television and had it delivered to our home in early December. Today we removed it from the box only to discover the screen was cracked. The television is non operational. We took the television to the store explaining our situation and were told there was nothing they could do. Policy disallowed them to correct the situation. My mistake was believing Best Buy would deliver me an operational television. Never did I think I had to check it for damage. I was wrong and now learned an expensive lesson. I have a television I paid over $400 for and it does not work. Needless to say, I am no longer a Best Buy customer. Store policies should always allow for companies to correct a wrong.

The guy who works the front counter with the backwards hat is super unprofessional. He is to…read morecomfortable making inappropriate comments to myself as well as other customers. Also the guys who sit in the back and repair the phones are louder than they think. We can hear your inappropriate conversations in the lobby you know? A bunch of idiotic clowns working at this location. I will never bring another device to this store again I will happily take it to a competitor. I would even pay a little more for the same service thats how bad it was. These guys are extremely unprofessional and will make you feel uncomfortable while you are in the building with them. Go somewhere else!!!

I came in to UBreakItFix just to get my iPhone battery replaced -- a simple, routine service. But…read moreduring the process, they asked me for my Apple ID and password, claiming it was necessary to "calibrate the battery." That immediately raised red flags for me. Let me be clear: Apple does not require your Apple ID or iCloud login to replace or calibrate a battery. I've since confirmed this with Apple Support and other certified repair techs. Asking for that kind of sensitive information during a basic hardware replacement is completely unnecessary and suspicious. I declined to give them my credentials and took my phone elsewhere. I strongly recommend that others do the same -- never hand over your password unless you're 100% sure it's required (spoiler: in this case, it's not). If you're considering this location, be very cautious and ask questions before agreeing to anything.

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.

prompt, friendly and very very knowledgeable. we will…read moredefinitely use GenTech in the future.

Prompt response to text and email made scheduling very easy. I had my new iPhone 13 Pro Max battery…read morereplaced in under an hour. Staff is knowledgeable and curtious.

Took my phone there to get the screen replaced because the flex seal was broken. They told me they…read morewould order the parts same day and the phone would be fixed in two days. Three days later we called and the guy on the phone was very rude and dismissive and said he hadn't even ordered the parts and he didn't know when the phone would be fixed and he would call us when it was done. The next day we went into the store and he handed us the phone supposedly fixed but said he had cracked the back screen while he was fixing it and he would order and replacement free of charge. Cook, but why was he messing with the back of the phone when it was the front of the phone that needed to be fixed? Then minutes later the phone is just about dead. The battery it's draining fast. So we charge it. It gets to 100%. And then an hour later it dies. Something is wrong with it if it can't hold a charge. It wasn't like that when we gave it to them before they replaced the screen. Next thing you know, the phone screen is all glitched out. We can't move it, close it, it won't respond to anything. You can turn it off, but once you open the phone, that glitched out screen is there. While that's happening, the phone smells terrible, like burning glue or nail polish remover. At that point, I'm completely done. We are going back tomorrow and demanding they fix what they damaged or that they refund us completely. Because this is absolutely ridiculous. They also did not give us a receipt when we initially paid, or tell us that the phone screen we got was not under warranty and instead of us paying through the store computer. The guy pulled out a phone and had us tap to pay through there. And then next transaction pulled out a different phone and had us tap to pay through there. They are scratchy and deceptive and I warn all who see this, STAY AWAY. Find someplace else to get your phones and electronics fixed. If I could rate no stars or even negative stars I would. I paid over 400$ for them to give me back a phone that was in even worse condition than when I gave it to them.

The general manager there Jon Celery is rude to woman. Very unprofessional…read more I also called to ask his name and got hung up on 3 times.

Had an order that I needed same day and was after their 2pm deadline. The amazing people in…read moreprinting went above and beyond to get my poster done in 2 hours and in time for our presentation. Thank you so much!!!