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    Cricket

    2.3 (3 reviews)
    Open 9:00 am - 7:00 pm

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    7 years ago

    Rude indifferent and horrible customer service. They argued with a customer and did nothing to help. He is going to sprint or Verizon.

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    9 years ago

    Great prices. Great service. The manager Rodolfo was a big help in helping me switch to cricket from At&T. Definitely will be back!

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    10 years ago

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    T-Mobile

    T-Mobile

    1.9(13 reviews)
    0.6 mi
    Virtual estimates
    Shipping

    I went to T-Mobile to change my phone plan to prepaid plan. The person that helped me took a while…read morethen said my phone was me to contact T-Mobile about canceling my previous plan. I don't know why this is apparently done separately of getting a new phone plan when I arrived home, I attempted to call T-Mobile. My phone did not work. I went back to the store and waited in line again. The manager noticed me the store and said nothing to me after I was original person made some phone calls and said my phone would not work for 2 to 24 hours. I wanted him to change it back to the old plan so I could have my phone working. I was not prepared to have my phone not working for a day if they would've just told me that in the beginning wouldn't have had a problem. The store is poorly managed, and the personnel are always asking for help from the manager and other workers, horrible service, poor knowledge of service.

    Hi. I am the person who was frustrated because my t-mobile phone was registering E about 500 feet…read morefrom I-35. Then I discovered you are the last business in Hays county to have a mask mandate. I was in your New Braunfels store last week. No masks. At your store, you told me it didn't matter that I'm fully vaccinated because that policy doesn't go into effect until tomorrow. So you managed to further annoy a 16-year customer and lose a $1,000 phone sale over a less than 24 hour change in policy. You are right across from my office but I will never come in your store again.

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    T-Mobile
    T-Mobile
    T-Mobile

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    1Up Repairs

    1Up Repairs

    4.2(78 reviews)
    1.1 mi

    I thought I.had struck out on getting the android system update I hoped would make a master reset…read moreunnecessary or getting rid of my phone. These guys listened to me and agreed to attempt the fix. They kept me updated along the way on wait time.They know their stuff and give excellent service. And they did this all as a courtesy! They made up for all that bad customer service from my carrier. And that is the highest praise I can give. They made my day!

    What a horrible experience I had at this business. I dropped my computer off on a Sunday. The…read moreemployee (who was a pleasant young man) working that day didn't know anything about an Apple laptop....so less that he had to look on REDDIT on HIS computer to find out how to look up much storage my laptop was using. He had no idea how to find it! Even after reading it he couldn't figure it out. I ended up finding it. I needed a new keyboard because many of my keys were sticking/broken from the laptop being dropped during moving. I picked up my laptop a week later, and unfortunately didn't test the keyboard in the store. I don't use it much and didn't test it right away. A couple weeks later when I used it, I noticed the keys were uneven and felt off. The lighted keyboard also didn't work (it worked when I dropped it off). I took it back in when Gordon was working (different guy than the one on Sunday). What a horrible, unprofessional and smartass employee!! WOW!!!!!! I've had have my own business for over 30 years.......I couldn't imagine treating a customer like he treated me. He insinuated and basically accused me of spilling something on my keyboard. Pressure on keys were still uneven and backlight on my keyboard didn't work. Whomever installed it obviously didn't reconnect.....so now I type with a dark keyboard at night. Yes, I became angry and was appalled at his narcissistic and accusatory attitude. Asked me what the "residue" was on my keyboard. I walked out with my computer so fast and so mad and insulted.......NOTHING WAS SPILLED ON MY COMPUTER, GORDON!! It was their shoddy work and incompetency to install a keyboard that still isn't right!! He was absolutely disgusting to deal with. What a horrible representation of this business. I did call the Austin stores to share the story. According to the Austin stores, they're not connected, but students at Texas State should be warned about the quality of the San Marcos store.

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    1Up Repairs - Back row: The Dream Team-Heath, Bear, Baxter

    Back row: The Dream Team-Heath, Bear, Baxter

    1Up Repairs - Front door of 1Up Repairs San Marcos. We repair iPhone, iPad, Mac and PC computers.

    Front door of 1Up Repairs San Marcos. We repair iPhone, iPad, Mac and PC computers.

    1Up Repairs - We repair all Android phones, PlayStation, and Xbox video game consoles.

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    We repair all Android phones, PlayStation, and Xbox video game consoles.

    AT&T Store

    AT&T Store

    3.3(12 reviews)
    4.3 mi
    $$

    Recently had an amazing experience here after a horrible one at Verizon. I was helped by Masen,…read morehe's the best! I came in with the worst case scenario as far as IPhones go. No photo ID, no access to the cloud and a completely obliterated phone. He was patient and extremely helpful. Walked us through all of the options, a big selection at a great price. Everyone was happy, my entire family walked out satisfied. There isn't a problem this guy can't solve, will continue to come back!

    Visit date: 12/08/24…read more Recently went into this AT&T store for much needed upgrade, and was helped Deayra C. I can confidently say he is one of the best representatives I've encountered. Upgrading a device and navigating multiple purchases is usually a stressful and time-consuming experience, but Deayra made it seamless, efficient, and even enjoyable. He took the time to thoroughly explain the specifications of the phone I was purchasing and compared them to other devices I hadn't originally considered. His clear communication, deep knowledge of the products, and patient approach ensured I fully understood my options. He even jerked around, simply made it easy to talk to. Thanks to his guidance, I was able to make a smart financial decision without feeling rushed or overwhelmed. What stood out most was his ability to balance assisting us, while helping other associates with their customers. This level of professionalism with a genuine care for my satisfaction, made both me and my wife feel valued as a customers. His attention to detail and ability to personalize the experience reflect the highest standards of customer service. Deayra's exemplary performance goes above and beyond what I've come to expect from service appointments. I wholeheartedly recommend him for a promotion, or at the very least, a stereotypical corporate pizza party in honor of his work ethic. For real though, his exceptional skills and dedication make him a true asset to AT&T. They are fortunate to have someone of his caliber representing their brand!

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    AT&T Store
    AT&T Store
    AT&T Store

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    Cricket - mobilephones - Updated June 2026

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