I have recently went into this location to pay my phone bill and I was appalled by the lack of…read morecustomer service and how The inconveniently screwed up my bill and cause me to have to pay more than what I'm supposed to and how the managers in the company failed to resolve the issue and continue to allege that it is not their problem therefore I am stuck with the situation horrible place of business I would not recommend anyone to go in there staff in store are very unprofessional

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Luis the owner is very accommodating and very knowledgeable of phone repair…read more He replaced my broken glass on my I Phone within 15 mins and I was back on the road good as new!! Highly recommend!!!

I took my phone at this place to repair the battery and the back glass…read more He damage my front screen and my front screen hasn't anything wrong and right now my phone is trash don't took your phone at this place they don't work correctly. He offered me a low-quality 50 dollar aftermarket screen. The original is worth approximately 300 because the image quality is better. Be careful, they are not responsible.

Dominic is great! I came in just to ask about upgrading and discovered I had options for more…read moresavings. I came near closing and it was nice as he took his time with me and really hooked it up. He's the man!! I left with the new Galaxy S26. I don't have to worry about my friends making fun of me because I had the S20 for ages lol.

PLEASE DO NOT GO HERE you are gonna get tricked and scammed! Me and my husband went here to upgrade…read moremy phone and Dominic was the one who assisted us. While his getting the new phone he was explaining to us that my new phone cost and we agreed. After that He started to install cameras, screen protector, and even telling a story that a truck driver broke his phone because he left his phone on the dash board without the casing that will protect the phone to be damaged by the sun. Then he install the casing! We thought that whatever he was installing to my phone was included then he charged us for extra $350. When we refused to pay his making a lot of drama and excuses that you should have known that this is not included and blah blah blah. First, we are not working at Verizon how we will know whats included and what is not included! If you really care about your customer you are going to inform them not to trick them! Anyway I totally understand why you need to do that because you need to pay your brand new BMW!

Christy and Belen were really helpful and answered all my dad's questions. The store is air…read moreconditioned and comfortable- with lots of options to look at,

Christy and Brian were incredibly helpful! Great customer service. Called in advance and Christy…read moreanswered all of my questions. Found the phone I wanted in their back room (just arrived). Went to the store and was greeted by Brian who is incredibly knowledgeable about the plans and phones. After signing up and getting our phones, Brian set them up for us. He took a lot of time, without making us feel rushed. I have never seen someone who knows the setup process as well and can do it as fast. His fingers were lightning on the screen, and he immediately found ways around minor setup issues.

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I love this place i came in to ask about new line and new promotions that they had going on and i…read morewas helped by stephanie P .I never seen her before but i believe shes new ..she has great customer service and explains everything amazing ..if i had to recommend friends or family members i would tell them to go to this metro pcs ..amazing place .I wanna thank management for hiring employees who really deserve to work in a environment around people.Im simply happy i left with great information.Thanks again

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Mohamed is the man! He fixed my boyfriends screen That I was convinced it would be really…read moreimpossible to fix. However he managed to fix it for a super affordable price, great personality, and then he also fixed my phone battery. We are grateful for his help, thank you!

I've did business with Mohammed in the past and he goes the extra mile for you - Hands Down…read morePersonalized Service , I had a hair line crack at the top of my IPhone 6 and dropped it off - Ran some errands in the area and went back to get it All under 2 hours . very reasonable rates actually the lowest I found . Mohammed your the best - Thank You .

Good service. Karla customer service is superb. She had a difficult time switching my service from…read moreTotal Wireless to Metro. We spent a long time waiting, but we appreciate Karla time and effort. She was pleasant the entire time. Small and clean store.

First off I love that all the staff were wearing masks. It felt clean and comfortable in there. The…read morestaff was friendly and helpful. The girl who helped us was able to answer all of our questions. We also had our autistic five-year-old with us which can sometimes be a little challenging. He had his eye on the purple and white star balloons they had floating all around the room. He really wanted three of them because he's into balloons and numbers LOL. I asked her if there was anyway we could buy a balloon off of her. My son said no mommy three please and I told him no honey just one she was already in back so she didn't hear the conversation but she was digging around for some balloons and she happen to find two of them. They didn't have helium there at their store but she brought back out to balloons for him and he was so happy that he got two balloons instead of the one that I told him he was getting so he said look mommy she brought me two balloons not one! Thank you so much Carla at MetroPCS for making our sons day!!

A1 is right, as in, Ronald will Always be the 1st person I'll seek for my electronics needs…read more I have has a cell phone charger that has not worked in over a year, and without serious pains to find the right angle even longer. In only a few minutes, he diagnosed and solved the issue. He also pledged a year warranty on the repair, and prior charges can contribute to this specific fix as needed. What a deal! You won't find better service, so why look further? Repair your electronic with Ronald so you can reuse them again and again!

Awesome job fixing our ipad and he he showed our son how to do it himself! Ronald was so nice and…read morehelpful!

I recently visited the Palm Springs AT&T store on June 22 and had an outstanding customer…read moreexperience. Carlos greeted me warmly and took the time to help me select a new phone and service plan that best fit my needs. His professionalism, knowledge, and genuine commitment to customer satisfaction were evident throughout the entire process. I would also like to recognize Sonia, who worked alongside Carlos to ensure my transition was completed smoothly. Even after the store's closing time, both Carlos and Sonia remained patient, attentive, and focused on making sure everything was fully set up and functioning properly. At no point did they make me feel rushed. Their willingness to go above and beyond made a lasting impression, and I truly appreciate the exceptional level of service they provided. Knowing that employees like Carlos and Sonia are part of this store gives me confidence to return for future purchases and service needs. Thank you, Carlos and Sonia, for your dedication and outstanding customer care.

Just got off the phone with AT&T customer service. Everybody needs to watch their bills they're…read moreadding on $10-$15 extra and you're saying it's a data and we've always had it. They're lying you guys be careful it might be easier to switch to Verizon.