Alberto gave me the best AT&T experience I've ever had today! He says he's usually in PB location…read moreand only helping out here today. Much thanks for a quick and easy visit!!

Needed upgrade to Galaxy S26. Johnny in ATT store in La Jolla is friendly, knowledgeable and…read morefamiliar with all upgrade credits available. He made the transaction quick and easy. Any future ATT business will be done at La Jolla store. it is worth the extra distance time/to drive. I will definitely recommend to friends that they use the ATT La Jolla store. another item. .... as the store is in La Jolla...easy parking, free, in small lot directly in front of store.

Listening to your favorites on old audio equipment? Have you heard those tunes through the…read morereceivers and speakers you can buy now? True concert sound! I walked in with a budget and Junius Carter worked every angle in order to deliver the best within my price range +. The system he coordinated, the one I knew was right for me? Receiver, speakers and turntable ++. AND, he actually didn't upsell. He didn't know that I also would have liked a CD player. Yet, his original thought came in below budget. Yeah, I added that player. I placed a deposit (yes, you can do that) and then researched the components online. Stereophile reviews affirmed my listening pleasure and product quality. Back at Magnolia, I chose finishes for the esthetic and Junius and his manager put a rush on my order +++(at no charge.) It's beginning to look a lot like Christmas! THANK YOU Magnolia and their storefront, Best Buy.

Flaky salespeople in the home theater store make promises they don't keep and over commit for…read moreproducts they don't have. Buyer beware.

Whoever is looking to purchase any appliances needs to go here and see Jose Holguin. I have known…read morehim for years and has always been available to me. I know I am a tough customer but he has always taken care of me, first in service and price. He has always gone out of his way to make sure everything is taken care for me.

Richard Gallardo Pacific Sales Operations Supervisor, (La Jolla Store) was extremely helpful in…read morefinding us the correct cooktop for our kitchen island. He went above and beyond with his customer service. I would highly recommend him to anyone needing new appliances.

I can't say enough good things about Budget Blinds. From the moment I called them to set up the…read morefree consultation, they have been so responsive. Jose came out right away to measure and give me an estimate for blinds. I have a small rental unit with eight windows so it wasn't a huge job but he always treated me like I was his largest client ever! He answered all of my questions and even suggested that I NOT add blinds on one of my bathroom windows as it wasn't really necessary with frosted glass. I really appreciated that he was honest enough to sell me one less set of blinds. He placed my order right away and kept me informed about possible installation dates. Then when the blinds arrived, he came right away to install them. I was so impressed from start to finish. What a great experience. I told him when he was finished that I would never ever order blinds/window coverings again for me or anyone in my family without calling him. Budget Blinds of Chula Vista is my vendor for life!!!

Great service. Not only did they deliver before the time set, but they went above and beyond to…read moretake away the old blinds! I highlly recommend then!

Jalen and Kenneth were amazing. Super friendly and kind to me and my dog. Very thorough, swift and…read moreprecise and knowledgeable of everything Verizon and Apple. Pleasant experience and this location is open early. Thank you.

They certainly have no problem charging you for anything they can. But let me tell you if you want…read morehelp, you will not get it!! I'm so disappointed with this Store on orange as well as the Verizon corporation. They sold me the Internet service and then told me it wouldn't work in my location. And nine months later, I'm still paying the bill for the Internet service despite the hours of phone calls I've made.

Disengaged staff, escalating behavior, and zero accountability…read moreI recently switched from AT&T to T-Mobile, hoping for a better customer service experience. Unfortunately, my very first in-store visit was one of the most frustrating and unprofessional interactions I have ever had with a business. I was directed by T-Mobile's phone support to visit this store to activate my SIM card. The visit the day before had already cost me unnecessary time. I was incorrectly told to go back to AT&T to fix an issue with my mom's phone, only to learn from AT&T that the problem had already been resolved. When I returned to this T-Mobile location, the issue was confirmed as non-existent. Two wasted trips. From the moment the associate supposedly named David began helping me, his demeanor was disengaged and dismissive. Rather than working toward a solution, he repeatedly deflected, telling me to call AT&T despite me having just come from there. When I calmly expressed that I was frustrated at being given the runaround as a brand new customer, his response was to tell me to "calm down" and to deflect responsibility by pointing out that he wasn't the associate who had helped me the day before, as if that somehow meant my frustration wasn't valid or wasn't his problem to address. That is not how customer service works. When you represent a brand, you represent the entire experience a customer has had, not just your individual shift. What followed was genuinely shocking. He walked to the back of the store and refused to continue helping me. When I followed up to ask for a manager, he slammed a door in my face. He then returned to the floor and began mumbling in a way that felt deliberately antagonizing. A second associate abandoned her own customer to insert herself into the situation, and a third used outright profanity. Not one of the three would provide their names when asked. What concerned me most was that all three associates demonstrated a complete lack of the basic customer service skills needed to handle a frustrated customer. Rather than de-escalating the situation, each one of them escalated it further. They fed into the tension instead of diffusing it, and behaved in ways that were deeply unprofessional. And what baffles me is that all of this happened on the sales floor, in front of other customers. That alone speaks volumes about the culture at this location. I want to be transparent: I was frustrated and I raised my voice. I can own that. But I was not aggressive. I was a new customer who had been sent on two unnecessary trips and was finally asking for someone to simply help me. Expressing that frustration is not the same as being out of line, and no level of customer frustration justifies a door being slammed, profanity, or a flat-out refusal to help. The manager who eventually came out, only after I specifically asked, was the only person in that store who actually had the skills the job requires. He was calm, professional, and de-escalated the situation almost immediately. And here is what is truly baffling: he was able to resolve the issue quickly and without any trouble, the very same issue the associates had claimed they couldn't help me with. That tells me the problem was never a technical one. It was a willingness one. I left AT&T because of poor service. I did not expect to be greeted by something worse on day one with T-Mobile. I hope corporate takes this seriously.

7 years later and this place is still the worst. Their solution when you lose your phone is to sell…read moreyou another line in order to get you another phone (and add to their numbers). Don't ever send anyone you care about to this location.

Precise Gym Equipment has another Yelp page for their L.A. office, but they do service San Diego…read more After doing some research and getting bids from 3-4 companies, I decided to go with Precise Gym Equipment for their competitive pricing and professionalism. They have a flat rate or a lower rate if you order parts through them. Leslie was very friendly and helpful with ordering a new walking belt and motor belt for my NordicTrack treadmill. On the day of the service, they send an email and text to let you know that the tech is on their way. Eddie was our tech, and he was great! He has 12 years of experience in the industry. He was happy to explain what he was doing and didn't mind my questions. He was friendly, professional, and cleaned up after himself. He even reminded me that the company has a 30 day warranty. I would definitely use them again!

Where do I start? My…read moreS22i Studio Cycle was not operating properly and I wasn't getting my full workout in. I must admit I felt discouraged and ready to return my Cycle. After booking an appointment with Precise Gym I was still feeling unmotivated as my cycle was down for 2 weeks. Edgar and his team came in (professionally) diagnosed, troubleshoot and had my cycle back & running. I highly recommend them for all your Gym and Equipment needs. Thank you Edgar!

I wanted to take a moment to share my appreciation for Jose from Everlights. With all the…read moreback-and-forth for prior to his hiring in my area, he has shown to be an excellent workman--professional, friendly thorough, and very skilled. He was also quick to respond, and once he arrived, he repaired the issue efficiently. Jose worked an appointment in for me to make sure my lights were ready for Fourth of July even though I know he was very busy. I truly appreciate that. Although we had some issues afterward he handled promptly and tried to fix the problem completely. The lights are working well, and the house looks wonderful all lit up. Thank you, Jose, and thank you, Everlights, for sending such a reliable person.

My wife and I were researching more permanent and special occasion lighting and came across…read moreEverlights, so we decided to give them a try. We had a hiccup with the HOA but the salespeople were awesome during the sales process. Finally, we cleared the HOA issues and got an install date. To fast forward a bit, the lights look absolutely incredible on the house. Clean install and really blends right into the house. Can't really tell they are there unless you are REALLY looking. The app is easy and intuitive to use, though could use some updates around how the lights are scheduled on the calendar, but it's a minor gripe. Because I want to write a fair review, I have to especially give a massive shoutout to Jose and the installation and support crews. They worked hard, knew what they were doing, and took genuine pride in their work. They care about their customers, and it shows. Matthew was pleasant in sales, but after the install, he never returned a call or email to answer a question I had, which was disappointing. We did have an issue where one of our zones went offline. I went through the support process through the main website and got over two weeks of dead silence. I recall Jose from the install team gave me his number to call if there were any issues, so I gave him a call, and we had someone out a week later to get the issue addressed. But boy, corporate, if you are reading this, you NEED to get it together. All in all, I would recommend Everlights. They do look amazing. They need to work on their corporate support, but their local support staff have your back.