I receive lousy service every time I try to establish auto pay I went to my local store in Fort…read moreCollins Colorado a cooky young guy with extreme BO did nothing to fix the problem I try to get automatic payment with two different accounts both say wrong pin not true There prices are the highest the service the lowest

Awful costumer service from the most useless employees I've ever experienced anywhere. I had to go…read moreto this location 3 times in 2 weeks, and every time they messed something up or straight refused to help with very easy issues. Do everything you can to NOT go here.

I had my son's iPad screen repaired at FixUp and could not be happier with the experience. The…read moretechnician was incredibly professional, communicative, and knowledgeable throughout the entire process. He kept me updated, completed the repair quickly, and the quality of the work was outstanding--the iPad looks and works like new. What really impressed me was how affordable the repair was compared to other options I looked at. Fast service, fair pricing, and excellent workmanship are hard to find these days. If you need a phone, tablet, or screen repair, I highly recommend FixUp. Exceptional customer service and top-notch work. Five stars!

great place. fast repair. really good price. definitely go there. kept in touch with meread more

My phone was locked and Verizon couldn't help me. They suggested CPR CellPhone Repair on Harmony…read more Tyler was extremely patient and knowledgeable. He figured out how to reset the phone and luckily nearly all my data was saved. I'm very appreciative of Tyler. He did an excellent job. Kudos to Tyler!!!

My phone died and wouldn't charge. Went to AT&T and they sent me over to CPR cellphone repair…read more The gentleman told me it wasn't the battery or the screen. He suspected it was a board inside the phone. Said it could cost up to $300. Went to Best Buy and bought another phone but they couldn't transfer any data because I didn't have the password necessary to do that. After having a blank phone and none of my data, I decided to go back to CPR and pay whatever it would take to get my old phone working again. A different gentleman by the name of Jeremy was there. I explained the whole story to him. He took my old phone to the back and came out a few minutes later and said, "It's fixed". What?! You're kidding! "It was a simple fix", he said. All for only $35. Sometimes it just depends on who you talk to. I'm so glad I decided to go back there. Kudos to Jeremy. He really knows his stuff!

My husband died in April. I asked that his ph be shut off. It didn't happen and I got a bill. Was…read moretold it was for service the previous month. I changed carriers April24th. Then in May I received another bill and was told I left in the middle of the cycle, pd the bill. THEN got another bill for June for $47+. Every time I called cs I was told I had to go to the store! 5 times I've been to a store. Twice on E Harmony and now today 3 times to Council Tree. The guy that talked to me was SO rude! His first question was what do you want me to do about it?! You have been here so many times and we tell you the same thing every time! The cs rep on the ph told me to go to the store! This guy waited on me the 2nd time I was in ther and he was rude that day also. Today he told me I was rude and demanding and yelling at him! I DID NOT yell and I was not demanding- he asked what he supposed to do so I told I needed him to call customer service and verify my I'd. He refused and told me if I said another word he would have me thrown out of the store and they would refuse me service! He dialed cs and I was there for 53 minutes on hold and talking to cs. The clerk told me Saturday is his last day! I said that's good, you don't like your job you need a new one. He refused to give me his name.... If I have to go to a store again I'll find a new one! Now they are threatening me with collections for $66+. If I owe it I'll pay it but I don't believe I do!

My eternal optimism yet again came back and bit me. I guess in this case if something sounds too…read moregood to be true- It really is.. we were talked into moving our phones over from AT&T and our Internet. They lied to us over and over again about whether things would work in our hometown of Timnath. The reception is absolutely awful and they actually put down the wrong address for us for the Internet so that it seemed like we would get service when our area wasn't supported. They also "helped" us by putting on screen protectors that broke the same day. I'm only giving two stars instead of one because tech-support and customer service online actually was excellent.

This a small business near the Greeley mall. It's a small husband and wife operation but he…read moredefinitely knows his stuff. What I really liked was the fact that he gave me a day that my phone would be done and even though he had a lot of phones to work on that day he stayed working past closing time to make sure I got my phone back the same day he said I would. A little later but I appreciated the fact that he stayed working after hours to make sure it was done. The quality of work was excellent and I'm happy with the service and the product. I highly recommend this business.

They gave me some free tech support over the phone today so I bumped them up a star from the…read moreprevious rating.

I came in with a cracked screen. Nothing else wrong, no issue functionally, just an annoying crack…read morein my screen. I was told 2-3 hours. I came back at 2 1/2 hours and was told it would be another hour. I waited at the store for ANOTHER 2 1/2 hours only to be told that they installed the wrong screen and I need to leave me phone until Monday so they could install the correct screen. I said absolutely not, and they told me they cannot let me leave with the screen they installed. I said fine, and they were supposed to put back my old cracked one. For whatever reason, they did not put back the old one and I was told to come back first thing Monday (i.e. today). I turned my phone on, and it was missing the S Pen, it said NO SIM - Emergency call only, and it immediately overheated and turned off. I called the store from my husband's phone and was told to leave it off for a bit and the issues would resolve - that it was just because it had been heated up to remove the screen. I left it off for another 2 1/2 hours and still had the same issues. I called again and was told again to come back Monday (today). I came back in first thing this morning and was told it would be 4hours. It has now been 4 1/2 hours. I called and they said it will be another hour. I showed up 1 hr and 20 minutes later to be told the exact same thing - - "We are running diagnostics." I did not get my phone back for another hour and a half. For anyone not wanting to add this up . . . Saturday I was told 2-3 hours and it took 5 1/2 hours to get a BROKEN PHONE back that was not broken beyond an AESTHETIC crack on the screen when I dropped it off. On Monday, my second visit, I was told 4 hours, and it took 7 1/2 hours. While waiting for my phone I got to chat with 8 other customers who had similar OR WORSE stories about this place and their experience. This is completely ridiculous nonsense and the absolute worst business you can go to in my opinion. They give you BS explanations and time frames and don't give a f*** how long they take or if they RUIN your device. I cannot believe any companies (Verizon, Xfinity, Asurion, Verify, etc.) are willing to pay/partner with this business for insurance and warranty claims as, from my experience and in my opinion, this shop is a huge liability. My only piece of advice is to GO ANYWHERE ELSE. ** Also, be weary of any 5 star reviews - - based on my experience and what I witnessed with over a dozen other customers today, those reviews are likely not legit.

I called first to ask about fixing my Bose CD player. The guy said bring it in. I went a few…read morehours later, waited 15-20 minutes for someone from the back to come out to wait on me. After I explained the problem with the player, the woman who came out said they don't work on them! She suggested taking it to Bulbs+. I called them and they don't work on them either! Not sure what's going on with this business, but I sure won't be bringing anything to them in the future that they do work on. Also, 5 more customers came in after me, and they were waiting awhile also before anyone came out from the back. The employee knew there were customers waiting because the door chimes when you come in. VERY poor customer service.

I have used Otterbox ever since the 1st model came available for iPhone. I recall one commercial…read morethat showed a large truck running over the iPhone in the case & the iPhone was unharmed. That's what sold me. My phone is my pacifier (unhealthy, I know) and carry it on me mostly all the time, I drop my phone often enough to know I NEED the Otterbox Defender on at all times. I have tried to use other cases and have had broken screens twice. I've just learned my lesson over the years that it is imperative I keep an otter box on at all times I had a horrible experience online with otter box. Made a dedicated trip to come to the store and my experience was wonderful. Thank you Otter Box for keeping it real and having a retail store. Customer 4 Life.

If I could give a zero rating, I would. Have been coming to…read morethis store for several years. They have always had a hard time finding one of our accounts and we have given the info several times. We always get it worked out but never seems easy. Today, we went in to buy a new case and replace the screen protector. The employee asked our name. It was given. She couldn't find the name in the system. The employee continued looking under different names and asked several times for different spellings like maybe it was entered incorrectly. She was trying hard to find our name. The employee seemed to be getting upset about not finding it. We assured her we have bought several things and frequently replace screen protector. Employee continued to ask for spellings of our name and getting a bit upset. The other employee at the counter suggested we just start new and then asked if it was a new phone. It was. That maybe changed things. At that time , the first employee seemed to lose control a bit of her emotions, shaking and getting really upset. We had already moved on with the second employee to re-enter the name and info. Not sure why the first employee got so upset and then left to the back room. None of us " complained" or was mad just was giving the info the first employee was asking for. After purchase was made for the case and new screen protector another male employee , possible manager maybe , came out and started helping . There was a man at the register he was helping and that man asked how his day was. The male employee , right in front of us, stated that he had to leave lunch and talk to an employee in back and that some people just like to complain and do a lot of complaining about things. I turned to look at him, knowing full well he was talking about us and our experience. I am appalled at the utter rude behavior on his part. There was not one complaint from us.... we were justified in doing so but we NEVER ONCE complained or got mad. We gave the info to be re-entered into the system and went about our business and spent another 97.00. I cannot believe the treatment we received and why the first employee would say we complained or did anything wrong at all. We gave her names and spellings and she couldn't find it. Is it frustrating for us... yes. But never once a complaint or raised voices or anger. This employee clearly has the problem not us and I am so disappointed in how it was handled. I'd really like an explanation from the male employee or if the 2nd female employee ( who was helpful) that was at the counter and watched and heard all of this today could explain why this went this way. I cannot prove the male employee was talking about us but considering he mentioned" talking to one of his employees and coming out right after and then complaining about "people complaining" is VERY coincidental. I think it would have been much more beneficial for him to come ask us about the transaction. Would have been much more responsible and respectful. So sad yo not be able to support this local business or recommend them again.

iPhone 7 screen replacement. I'm not that into the remote…read moreoffice idea, but if it works, that's fine. The problems I had were the crappy knock off screen and the workmanship. The screen was dark and colors very muted, it had a pressure spot, and it wasn't very responsive. I called, he said that's just how it is. I later broke it, and was actually grateful I'd get a new screen. I went elsewhere, they used an actual apple screen, it was great. They also informed me that it was missing screws and clips inside from the previous screen replacement (Czar). I am not thrilled.

I had the screen repaired on my iPhone 7 and he fixed the camera for free! Highly recommend!!!read more

I had a very odd issue with my iPhone and was told by many others that it was a Xfinity issue. We…read moremet with Jake at the store and he couldn't have been more helpful. He figured out what was going on, was very upbeat, professional, funny and friendly. Thanks for everything, Jake!

I just spent one hour on the phone with a ridiculously incompetent person. TVs have not been…read moreworking for 2 months-2 techs have come Out and hard wired TVs and NOW they tell me the problem is our internet router does not have enough bandwidth and they will ship me a new one and then I have to call tech to come Out and install and un hard-wire TVs of course at their convenience. I have NEVER paid more $$ for terrible service and morons