1. Cricket Wireless Authorized Retailer

    1. Cricket Wireless Authorized Retailer

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    Lynwood, CA

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    Cricket Wireless Authorized Retailer

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    iTouch Repair

    iTouch Repair

    3.2
    (37 reviews)
    1.7 mi

    Very bad experience, Took in my iPad on a Monday afternoon,…read moreit had a battery issue that made it reset randomly. The gentleman first tells me he would have to diagnose it first. So I left it for the day and he said he'd call me next day if any issues. First of all the guy never called, I had to call the store. Guy tells me they been checking and that iPad never reset on them at all. I told the guy when I get the problem, and he suddenly just asked me to provide my pin for them to stress test it. How can you say you been checking it when you couldn't even unlock it in the first place? The guy told me to give him 30mins and he'd call me back. 2 days later with no response from them I decided to go retrieve my iPad because of the lack of communication and the scheme of saying they were working on it when it clearly shows they didn't even touch it. When I get it back I asked the guy if they at least checked the battery and told me battery health seemed fine that it was like at 98 percent. I happened to check it myself and it showed it was at 82 percent. The guy tells me they ran their own software to check battery health. Clearly there software need recalibration. Worst experience ever. This place was recommended to me by a family member but they showed their true colors. This place is a total scheme. A simple battery replacement and they turned me down like this. Definitely DO NOT! Recommend this place to anybody. Trust me when I say take your business elsewhere before event having the thought of coming to this place.

    I had a very unpleasant experience at iTouch Repair because of the customer service. The men…read moreworking there were rude, dismissive, and spoke with an attitude that made the interaction uncomfortable from the beginning. Instead of being helpful or professional, they brushed off my questions and made it feel like I was an inconvenience. I went in expecting basic respect and clear communication, and I got the opposite. Regardless of how good a repair shop may be technically, customer service matters--and this location seriously lacks it. Based on how I was treated, I would not return or recommend this place.

    Photos
    iTouch Repair
    Seeing green pixels/lines right after a screen repair usually means the new display panel itself is defective or damaged.
    Seeing green pixels/lines right after a screen repair usually means the new display panel itself is defective or damaged.
    On the background you can notice the visible green halo

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    On the background you can notice the visible green halo

    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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