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    Fox's Spy Outlet

    2.2 (9 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Fox's Spy Outlet

    Security system repair

    Security monitoring services

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    Watchdog Security

    Watchdog Security

    4.7
    (152 reviews)

    I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

    Alan was awesome to work with. I needed a full security system installed on very short notice after…read morea scary and stressful situation, he and his employee Thomas were very understanding of the circumstances as well as the urgency, and installed everything inside and outside thoroughly in a few hours. Watchdog Security showed great respect to my home, family and pets while they were here and explained how to use their security equipment and system in great detail to us. Watchdog Security provided more value than what we paid for. I am very satisfied with Alan and his team, and thanks to them I finally feel that I can have peace of mind. If you're looking for a serious high tech, wired security system I strongly recommend Watchdog Security.

    Republic Elite Integration

    Republic Elite Integration

    4.6
    (168 reviews)

    Great service from beginning to end…read more I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped

    Anthony and Marcus did an outstanding job installing my home theater and mounting my TVs. Their…read moreprofessionalism and expertise truly stood out, as they answered all my technical questions with confidence and clarity. What impressed me the most was their meticulous attention to detail and their willingness to seek my input, ensuring everything was tailored to my preferences. They went above and beyond, even assisting me with a separate side project, which I greatly appreciated. This is the second time I've used them and I highly recommend Republic Elite to anyone in search of true professionals who deliver exceptional results. Thanks, Anthony and Marcus!

    California Smart Home Pro

    California Smart Home Pro

    4.6
    (103 reviews)

    Natalie was incredibly kind and helpful throughout the consultation process, and she's the reason I…read moredecided to sign up for ADT. If it weren't for her, I probably wouldn't have chosen ADT. I truly appreciate all of her help and support. I also want to thank Matt for the installation. He was very friendly, explained everything thoroughly and clearly, and made the whole process easy to understand. Most importantly, he was extremely professional, which made me feel confident and secure with the service. Thank you both for such a great experience!

    I was referred to California Smart Home Pro by my realtor after closing on a condo so that I could…read moreget set up with AT&T fiber internet and an ADT Security System. I was fortunate enough to work with Patrice, who did a great job explaining all of the promotions available for both home security and internet. I just had my ADT System installed by Gilbert, and was notified that he was on his way by text 30 minutes prior to this arrival. Gilbert arrived right at the beginning of my installation window and was incredibly kind and courteous during the installation. With my installation, I received two smart devices (door lock and doorbell camera) and four door sensors along with my control panel at no additional cost to me. Gilbert is an expert at his craft and was able to educate me on all of the aspects of my security system, including controlling it with the smart panel and controlling it with my cellphone. Thank you California Smart Home Pro, Patrice, and Gilbert for helping me get set up in my new home!

    Best Buy - Arden Fair

    Best Buy - Arden Fair

    2.1
    (445 reviews)
    $$

    Let me preface this review first with, I have purchased many electronics previously from this exact…read morelocation since it opened. I like that they switched to a no commission based sales model years ago and why I shop here. This most recent purchase of a laptop had less than stellar service experience and left much to be desired. I was upsold for an upgraded computer model, a credit card, and membership without real explanations other than I was getting a deal. The manager Raymond called me within a day without hesitation when I sent in my follow-up feedback response. He assured me this is not the type of business he runs and nor appropriate behavior of his associates. He went above and beyond and proved that this location strives for the highest integrity. They truly value the customers that take the time to shop in person in a world of online sales. He had Angel assist me in correcting the sales reps misstep, who wasn't even this locations employee but a fill in a from another store and just assisting for a day. Angel was also top notch. I will continue to refer people to this location as well as Best Buy based on how this situation was rectified leaving me feeling good as I walked away this time as I have in all previous interactions before this.

    This review is for Best Buy (the company). The Arden location is fine but the company is horrible…read more I have never experienced a customer service process as frustrating and inefficient as the one I encountered with Best Buy. On August 5, I visited the Best Buy in Sacramento, CA to upgrade my daughter's phone at the Verizon kiosk. We purchased a new Samsung Galaxy S26 in person. Because my daughter attends college six hours away, we arranged for the phone to be picked up at the Best Buy in Cerritos, CA, and made it clear that she would be the person picking up the device. When my daughter arrived at the Cerritos location, she was told she was not listed as an authorized pickup person, despite our explaining this at the time of purchase. From there, I spent hours trying to resolve what should have been a simple issue: * I called what I believed was the Sacramento store but reached a remote customer support representative who informed me they could not transfer me to the actual store or the Verizon kiosk. Instead, I was given an 1-800 number, which turned out to be Verizon. * Verizon confirmed my pending upgrade and order but explained they could not assist with Best Buy's pickup authorization. * I then called the Cerritos location, only to reach another remote support representative. After explaining the situation again, I was told there was no way to add an alternate pickup person and that my only options were to cancel the order or drive six hours to pick it up myself. * Hoping to resolve the issue in person, I returned to the Sacramento Best Buy. The Verizon kiosk employee reviewed my order and pointed out that the notes clearly stated the phone would be picked up by my daughter. They advised that the Cerritos location should simply review the order notes. * Before making another trip, my daughter called the Cerritos store and was told that employees do not honor order notes and that only someone officially listed as a pickup person could receive the phone. * I contacted Best Buy customer support a third time and was again told there was absolutely no option to add an authorized pickup person. I requested a supervisor but was told supervisors do not accept calls. Instead, I was promised a callback within 20 minutes. I have yet to receive a call. * Ultimately, I returned to the Sacramento store a second time and canceled my order altogether. What makes this experience so frustrating is that the issue itself was not complicated. It should have taken minutes to resolve. Instead, it required: * Three calls to Best Buy customer support * One call to Verizon * One call by my daughter * Two trips to the Sacramento Best Buy * Hours of unnecessary time and frustration I would appreciate answers to the following questions: 1. Why are customers unable to speak directly with their local store when many issues could be resolved within minutes by the employees handling the order? 2. If customers cannot contact stores directly, why can't Best Buy stores communicate with one another? It seems far more efficient for the Sacramento Verizon kiosk to contact the Cerritos Verizon kiosk than forcing customers through multiple layers of remote support. 3. Why was I allowed to select pickup at another store after explaining that my daughter would be picking up the phone if there is no mechanism to authorize an alternate pickup person? 4. Why did every customer support representative simply repeat scripted responses rather than take ownership of resolving the problem or escalating it appropriately? The most disappointing part of this experience was not simply the inconvenience, it was the complete lack of ownership. Every representative passed the responsibility elsewhere, offered conflicting information, or presented only two unreasonable options: drive six hours or cancel the order. In the end, I solved the problem myself by canceling the order.

    Fox's Spy Outlet - securitysystems - Updated August 2026

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