Norm* Zambra**, T-Mobile District Manager:…read more Thank you for your time and consideration. T-Mobile (as a whole) are a cut above the competition. Everybody I dealt with at the Corporate level was prompt, courteous, and polite. I strongly believe that this (situation) can be a teachable moment for all parties involved. I have nothing but good things to say about T-Mobile, because overall T-Mobile is the absolute best cell phone provider to interact with. Thank you Norm* Zambra**, T-Mobile District Manager

The Retail Associate Manager, Yajaira Rodriguez, was incompetent and unprofessional in handling my…read moreupgrade. She assisted me with my upgrade but failed to set up the SIM card. As a result, I went home unable to use my phone. When I called the store, I was told she was busy and could not assist me. Instead, I was told I had to return to the store--an unnecessary and major inconvenience, especially on a Saturday. No working phone and an extra trip to T-Mobile because of a mistake that should have been caught before I left the store. When I returned, Yajaira Rodriguez was nowhere to be found. I was told she was in the back and, rather than coming out to speak with me or take responsibility for the mistake, she avoided addressing the situation. Ms. Rodriguez, as a manager, you should have personally greeted me, acknowledged the mistake, apologized, and taken ownership. You should also be setting the example for your team. Instead, you sent me home without the SIM properly set up, refused to assist when I called, and failed to address the issue when I returned to the store. That is not customer service, and it is not professional management. If a district or regional manager genuinely cares about customer service and meeting basic expectations, I strongly recommend taking a serious look at how this store is being managed and making the necessary changes. BUYER BEWARE.

Went in to switch providers and upgrade my phone and they went above and beyond with answering any…read morequestions and making me feel welcomed!

Came in to upgrade after many years with an old phone everything went well and surprisingly smooth,…read moreI was able to transfer my data in 15 min. Arturo Lopez is very knowledgeable and patient, he listen to all my concerns and answer all my questions. I highly recommend you make an appointment for faster service.

Warning Please do not come to this boost mobil they are a scam they sold us 2 phone one on June 13…read moreand the other july 14 neither they don't give you your receipt and they also add hidden fees and they add things things you didn't purchase I went back to the store and requested out receipts the employee Carlos took half hour to find them on there computer and when he did it showed the phone purchases in julybwas a government phone ad was only $69 dollars and the same they pocketed thr rest of the money and the employee offered to buy back the phone that we had just paid $150 dolllara 2 days prior he offered to but it back from us for $60 dolllara because the phone doesn't charge properly we dpmt get all the calls coming in I spend more than 2 hours at the store and he refused to call his supervisor and he refused to give us the contact info. ***DO NOT COME HERE THEY ARE A FRAUD THEY ARE SCAMMERS THIEFS IS AN UNDERSTAMENT IM HIRING LEGAL COUNSEL TO TAKE LEGAL ACTION THEY TAKE ADVATANGE AND ARE STEALING CCUSTOMERS MIONEY

CARLOS, was excellent! Great customer service! He was kind and attentive to all my needs buying my…read morefirst iPhone. He was polite to my granddaughter and her friend and assisted with finding the perfect accessories. Thank you!

*Great Customer service, *fast service,…read more *great prices, *the quality of the boxes are good, and displays. *Any question you have they help you to get the right size of the boxes or display., i would be coming back her again. * had already told friends and family..

Great service and great prices. This family run business is one of a kind. I refuse to go anywhere…read moreelse for my jewlery box services.

I like the store and the employees. My review rating is strictly for how boxlunch is doing us…read morecustomers dirty. I purchased three pins, all of which were originally priced @9.90 but later marked up to 10.90. I purchased them during the Black Friday sales, so I guess I didn't save as much as I thought. $2 simple dollars for me, now add that to all other customers.

Thank you Bryan for your awesome customer service. My partner and I had an amazing experience!read more

First time here, very happy with the helpful staff. It's out of my way, but I'll come here again…read moreinstead of the larger chain stores

I came to return something from DoorDash and they didn't accept it. No problem I was really happy…read morewith their customer service. I appreciated their politeness and friendliness. Didn't get what I wanted but I have to say I am happy with how respectful they were.

Had a great experience with Victor. Helped me answer all my questions and felt comfortable adding…read morein a watch line for my wife. Thanks Victor!

Victor is excellent! I had been on the phone with Verizon support for hours and they were unable to…read morehelp me. We decided to go in store and Victor was professional, friendly, took time to understand our problem, and solved it in a timely manner. Thanks Victor for your help!

Big 5 Sporting Goods is one our favorite store shop for shoes,winter clothes,sporting gear and…read moreother items they sell there. They have new brand items like Nike,Addias,New Balance and other brand news. They sell everything camping gear,exercise equipment and much more.

So they were about to close on Sunday 7twentyish I just just came in for a handball and this…read morebeautiful amazing girl helped me find what I was looking for!. like I felt lucky put it that way I hate that i can't remember her name give that cutie a raise! thank you momma service like that does not exist anymore!