Terrible liars!!!! They told us we couldn't get a new phone even though my fiancee needed a new…read morephone when he had existing plan. We even called AT&T customer service and they said the store should have accommodated us even as an authorized retailer. Tom the sales associate seemed argumentative when we put the AT&T representative on the phone with him. At one point I even said I've never heard that rule before. Anyway, the point is never shop at this store. Point blank the WORST customer service ever!

Waited forever to get a screen cover because they had ONE worker in the store and several customers…read moreahead of me. He continued to help them and didn't pay any attention to me. After close to 45 minutes I finally asked for a new cover. He asked what kind of phone it was and I said I wasn't sure. I then realized he didn't know (or want to know) what kind it was. He was clearly uninterested. I looked all through out the phone and couldn't find it. He returned to helping the other people. Finally he helped find the model and discovered they didn't have a screen cover I needed. He told me to look at another store. He didn't apologize for anything.

Had the honor of working with Anthony today the best part was he was steadfast at what he dose he…read moreeven remember and my Situation after speaking with him a month ago. He also was able to help me get my money back from my last billing cycle with the current promotion they are running at the time. It has been and honor if you come in work with Anthony.

I went to the local Big Box for help with my phone, that I bought from them, and got nowhere. Since…read moreit was a problem with my SIM Card, I went to AT&T 's store for help. The store at Queensgate was a joke. So I went out to East Market Street. These folks had their act together. My problem was solved, and I left with a Direct Stream box.

All I can say is it's still stupid hot in this place. When will I learn. People are nice but the…read moreheat.

I found this on Google and saw 2 stars. My experience was nice. I had to pick up materials @ 8am…read moreand they were open which was convenient. Hunter promptly helped me find what I needed and on the way out another lady asked me if I found everything I need. Overall good experience! In and out of the store fast with exactly what I needed.

Went with 2 different types of tablets. One only a couple years old and one about 6 years old. They…read moresaid they couldn't get the parts for either one. Prices seemed a little above average but the employees seemed very acknowledged about what they do.

Awesome guy! Readjusted his whole schedule for a change of address. Sat and spoke for quite a while…read moreabout their business model and I truly hope they do well. If you've had a previous experience, give it another shot. Will absolutely consider them in the future, thanks again!!

this guy is not certified to fix phones. I paid almost $300 for a new battery and front screen…read more. didn't use Apple replacement parts. I suggest if you need an iPhone fixed go elsewhere.

conveniently located in York galleria mall, the gentleman repaired the phone screen within 30…read moreminutes.