I want to give a huge thank you to Andrew Simmons at Best Buy for outstanding customer service. Our…read morerefrigerator broke and we had a warranty, but when I tried calling the warranty phone number I couldn't get through to anyone. Andrew stepped in and helped us from start to finish. He took ownership of the situation, walked us through the process, and made sure everything was handled correctly. What could have been a very frustrating experience ended up being simple and stress-free because he went above and beyond to help. Employees like Andrew make a big difference. Best Buy is fortunate to have someone so professional, knowledgeable, and genuinely helpful on their team. I hope his management team sees this because he truly deserves recognition.

A couple weeks ago, I went to this Best Buy with my daughter to look for an SD card for her digital…read morecamera. We waited quite a while for someone to help us, and when an employee finally came over, he had a very poor attitude from the start. His customer service skills were honestly disappointing. We were told he was the only person "knowledgeable" in the camera department, but instead of being helpful, he spoke to my daughter in a rude and impatient manner while she was simply asking for advice. That is the whole reason we asked for assistance in the first place. I was very disappointed with how we were treated. A little kindness and patience go a long way, especially when helping customers who are trying to learn. I would have liked to speak with a manager about his behavior. We will not be returning to this store.

The Audio Nerd in Rockland, California is a very cool little record store that sells CDs LPS and…read morestereo equipment, new and vintage. The guys are very knowledgeable very friendly all in all a great bunch of guys. They are known to have some local live bands at their location from time to time if you're into vintage vinyl, an old stereo equipment, head on down to the Audio Nerd's

The Audio Nerd is one of the best record stores I've been to. Not it's a bit of a drive from me and…read moreso I can never visit as often as I'd like to, but I have never had a bad experience. The owner is very passionate about music and you can tell it from talking to him. He is friendly, was chatting with all the different customers about what they picked, and even gives good suggestions! I bought a record from a band I had never heard of before (Fox Medicine). They were in the metal section but it was cute and bright pink. I looked them up quickly and listened to a couple songs and told myself I had to get that record. The owner was chatting with me about if I liked them or not and I was honest about literally just discovering them. He gave me one of their posters free of charge! They had just performed at his store and so he had a few left. I didn't realize he was giving it to me until we were leaving, I thought he was just showing me the poster. That absolutely made my day once I realized he was just giving it to me. The variety in this store is amazing with loads of vinyl, CDs, cassettes, and even music equipment! Prices are very fair, and everything is properly labeled. Instead of me having to get my hopes up inspect the record, the front usually says the condition, pressing, if it's colored, etc. I don't have to waste my time inspecting it myself, as the staff has already done the leg work. They even have a bargain bin (wall) with great deals! Down on the floor was a box that had cheap project vinyl too. When I worked at a record store I remember teachers coming in looking for the cheapest ones they could find for a various lessons they had coming up. I'm glad The Audio Nerd has a box for people like them. The store is a little bit cramped with how small it is and with how much product they carry, but it is such a gem and so fun to flip through. You can spend an hour or two easily in there despite it being a small store. Live shows even happen here! They move some of the tables out and put a band in there. Shout out Hayden for always promoting upcoming shows there! And as if this place couldn't get any cooler, they also do punch cards too... Who has ever heard of a record store doing a punch card before? Absolutely amazing. If you are looking for a cool new record store, The Audio Nerd is a great place to check out.

"Just got my Fender Amp repaired with Bernie...AMAZING work!!! I think this amp sounds better then…read moreI have ever heard it before!! Highly recommended and trusted for your amp or guitar electrical needs!! Few weeks was hard to wait for my guitar and amp. BUT so so so worth the wait!!! You are in great hands with The Bern Tone...10 stars for The Bern Tone--truly spectacular work; thanks again Bernie!!"

The Bern is very out of touch . Acted like he was doing me a huge favor ALLOWING me to bring my…read moregear to him. Did a very mediocre job .

"What an amazing experience I had at this Office Depot location today! As a business owner myself,…read moreI truly appreciate great customer service and communication. I walked in this morning and was greeted so well by the employees--it's exactly how I strive to treat my own customers, and I'm a big believer in treating people the way you want to be treated. A huge shoutout to Megan, who went above and beyond to help me today. She was incredibly knowledgeable, knew exactly what I needed, and got the job done perfectly. She deserves more than a 5-star rating! I was so impressed that I even rewarded the staff with some pizza from my own restaurant. Thanks again for the top-notch service!"

Needed Fax service [Roseville CA]…read more I needed to use a fax service and I don't have access to a fax machine from my work since I am currently on leave of absence and I didn't own one at home. I called around our local postal stores and home office supply stores. Office Depot seemed to be the most reasonably priced. I had 3 pages to fax and an employee helped me through the process. He was very nice and patient. Rate was reasonable. First page was free and $2 thereafter. Other employees in the store I came in contact with were also nice and greeted me. The Fax machines were in the same area as the TSA Precheck enrollment/renewal service. Overall satisfied with the experience. It's very rare I visit an office supply store. It was my first time at this location. Review #4035

Waited a week for delivery and installation. Arrived over 2 hours past…read moreDelivery window. They literally shoved the dryer in the spot, turned it On, And literally ran to their truck! The packaging was Still in the dryer when they turned it on. They did not connect the drain tube as Provided. CS wanted me to wait another week to send someone back. Completely Incompetent/incomplete "Installation". They Did not have a clue how to Install and did not seem to have any product knowledge. Will never Buy from them again. Below the manager seemed to think the complaint was the lateness of the delivery. While that was annoying, the real problem was the failure to install, and leaving shipping packaging inside the dryer and turning on the power! Failure to connect the drain hose. Clearly not an "Installation"which is what I paid for!

I haven't use RC Willy for a while but I'm glad I did. We purchased a tv and wanted some changes…read more Like most people we aren't aware or knowledgeable about stereo equipment but these guys delivered our new new tv. Grant and his partner, Dan provided a great job and we are so happy with our new tv and speakers. Thanks guys!

To start, this is such a cool store. Tons of cool items all around, nice vibe...makes you want to…read morestay and hang out. Lol this true TEAM of people run a great business. Nice to see team members talk great things about their "boss/store owner" when he is not around....refreshing to see an atmosphere that people are working and actually want to be there and actually want to HELP YOU CHOOSE THE BEST PRODUCTS FOR YOUR INDIVIDUAL NEEDS, not just make a sale. You can tell these folks are like family. When I did meet the owner Billy today, he gave me some great game on my endeavors. Definitely feel happy confident spending my money here with these guys. Also, the prices are MORE THAN FAIR. Shop and compare best buy refurbished and used in marketplace and you will find Sac Tech Prices actually beat average FB marketplace pricing...and you get a warranty and the reassurance of knowing if you have any issues with your 2nd hand product you're not SOL or having to wait month to ship the device out for repairs/diagnostic. YES, YOU CAN BUY ITEMS IN HERE WITH A WARRANTY FOR THE SAME OR EVEN LOWER THAN PEOPLE ARE SELLING THEM ON USED MARKETPLACES.

I have tried a few different computer repair services over the years and they have mostly left me…read moreunderwhelmed. I am so glad I found Sacramento Tech Exchange. They diagnosed a repair I needed for my computer. The repair was completed quickly and the price was amazing. They explained what was needed in a way that was easy to understand. They even cleaned my laptop for me. It looks brand new.

What a rare experience! When our 3 year old tv lost it's ability to change volume we were referred…read moreto CVS. The owner explained the options for repair and thoroughly detailed the best ways to work with the warranty company. When the motherboard wasn't available from the parts house ("out of stock"), he took the extra step to contact Samsung directly. Bottom line was that the tv was repaired in about a week and for almost $300 less than the original estimate. This company genuinely cares about providing excellent service to it's customers.

David is the BEST! Repair done WAS perfect, functional and aesthetic, turn around was very fast,…read moregreat craftsmanship, my favorite ear phones working great again. ( I accidentally teared off wired from the volume box.) WAY to go David!!! HORIA IONESCU

Did a great job installing my Sony XAV-9000ES in my 2014 Subaru Forester. They are honest with good…read moreprices. Would definitely recommend!

If you're after a shop that blends professionalism with a friendly vibe, this place nails it. From…read morefirst contact to follow-up, the manager and John, the technician, were fantastic--polite, prompt, and genuinely helpful. They've got an impressive lineup of sound systems and dash cams to choose from, and trust me, their prices are hard to beat in town. I brought my wife's car for a dash-cam installation (after a rough experience with another motorist, now she can prove that she is not at fault, LOL), and I left with peace of mind and a smile. Plenty of parking, too. Do yourself a favor and swing by--you won't be disappointed.