The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free

Nice competent repair but did not receive promised phone call when work was done and product ready…read morefor pickup.

Do not come here it's a scam. Online it quotes $79-200 for the iPhone screen fix. I get here and…read moreget quoted 240 or 400+ I got the 240 which is the asursion brand and let me tell you the person there was too busy about getting money didn't say what the difference was. Then I'm picking up my phone and then I notice that the screen is sticking out and my phone no longer fits in my case. I made a comment and all he could respond was oh yeah it does that. I'm sorry I paid 270 bucks for the screen to be sticking out and then for it to delay in touch when I'm typing or trying to enter my password. WHAT A SCAM! Stay far away from here UPDATE: screws from the charging port seem to be sticking out AND battery life is messed up within 5 minutes of me not using my phone the battery life went down by 10%

Roland was amazing. Give him a raise! He went beyond to research how he could get an over ride so I…read morecan get the senior plan from Fla as I deserved. It was there but you can to dig in to find it. He saved me so much money Meanwhile this was my second visit as the last guy was worthless and just told me no it can't be done Then I've been online chat and talked to Att as they keep telling me I had to go back to the store to complete the plan implementation Thank you Thank you!!!

Lack of care to service the customer the right way! Sales guy was just trying to make a sale &…read morefailed to tell me there was a restocking fee if I wanted to return the iPad. He said that after the fact he opened the iPad. Also falsely advised my insurance that I had been paying for on my old iPad would take two weeks to get a new iPad so that's why I bought the new iPad & when I called the customer service agent said the new iPad will be shipped NEXT DAY! The sales guys totally fooled me & the agent said if I go into the store they could refund my restocking fee & the manager at the store said her self customer service always says they can do things that they can't. Mind you I was on the phone with customer service over an hour & they were super nice. Never going to that store again & I've been with AT&t over 4 years! All they care about is sales! Also target has the same iPad for $200 & AT&T charged me $500! Total rip off

We may have started on the wrong foot because I came in a couple of minutes before they were even…read moreopen and set up, but all ends well as they have once again lived up to their amazing reviews. Laura helped me get more comfortable in choosing the best plan for me as she must have noticed me getting stressed out. I needed to switch both my phone and wifi hotspot accounts with them. The process was amazingly smoother than I thought. I saved lots of money. This shop is worth visiting and visiting and visiting for sure. Now at home, I installed their Cricket app. So easy to use! I got myself autopay and so there was no need to do more app setup. And by the way I'm saving an extra 10 bucks a month for choosing autopay for my monthly dues. Yesss!!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our San Antonio store today.