My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

They always are very helpful when I've gone there for different problems I was having with my…read morephone!! I highly recommend CPR!!

They told me one thing then the next day they totally changed everything, straight up liars. I paid…read moreoff my phones and still got the shaft, just not right, just sayin. I won't give names, but watch out when going to this t-mobile store at Mohawk in springfield oregon

Five star. Twice now we had the privilege to deal with Ralph. Couldn't ask for a better salesman.read more

Justin did a wonderful job, he was polite, courteous, and overall had a good vibe. He hooked us up…read morewith 2 iPhone 17 pro max's, and an iPad! I definitely recommend this store, and his assistance with all your needs! Thanks Justin !

The store on Gateway is trash, will never go here again!! Went in for a simple phone pickup for a…read morenext up-upgrade and turned into a nightmare. Got a call several days later that I needed to come back in with the phone because they did not get a receipt in their system when they scanned the phone to me. Told me if I didn't come in for them to fix their screw up, it would eventually be marked as stolen and would cause me more trouble. I went into the store and spent over 2 hours without the issue being resolved, (and had to leave my new phone there and they reactivated my old phone) but with the hopes they would have it fixed before the store closed that day since I already had a phone case & screen protector on the new one. Never got a call back before store closed. I had to follow up and they told me they put in a ticket but AT&T was going to be closing for the weekend and it may be Monday before it was resolved, & they would let me know of updates... I called back to see about my old phone they reactivated cuz it was originally supposed to have been returned by that Sunday. They told me I'd have to call back tomorrow (Saturday) when the manager was there cuz she had just left and she was the only one that could answer that. I called back Saturday during the hours she would be there and they would not answer my call until the 4th time I tried and then would not let me speak to the manager and was rude and asked me what I needed. I didn't even have to explain the situation to this person I've never spoken to before, she already seemed to be in the loop and was annoyed I was calling. She told me with the open ticket it would not be an issue. OK.. well Monday rolls around and what do you know, no phone call or updates. I had to travel out of state the next day and I got an email that day from AT&T saying, "we didn't get your old phone return" & you will be charged the remainder of the balance if not sent in.. On return of my trip, I called to check in because I did not get any updates the entire week I was gone. When the original person I had been working with, Jennifer, answered, she said, they haven't fixed that for you yet?? NOPE. She attempted to get info on it but the manager was out again and now the district manager was on vacation as well and she had to look into it more.. 2 more days go by and still nothing back so I contact AT&T myself and they said this was odd and have never heard before, there was no open ticket, and my account was back to the way it originally was before the upgrade and that I should go through the process again and have it shipped so I don't have to deal with the store again. I start going through that process and realize my account is not back to how it was, now the system shows my old phone as my new one with one payment made towards it and I still had the activation fee on my account for a phone I don't even have in my possession. So now I get to sort that out as well after I get thru the upgrade process again on a phone I should have had 3 weeks ago without all this BS runaround. For a problem they created and had no urgency to correct for a FirstNet member. I went to the store today to retrieve my phone case and screen protector and the store wasn't even open, with a line of people waiting outside. Guess I'm out those as well. Says they open at 10 but no staff showed up yet as I drove by at 10:22, and spoke to someone who had been waiting. No sign on the door either. If you've read this far, l would choose a different store entirely or do everything online from here on out. What a joke. Negative stars if reviews would allow.

Working with McKenzie was awesome! Great service, patient, helped cut down on unknown costs and…read moresaved us a bunch. With his help we won't be back soon but 10/10 would recommend!

Amazing service, went above and beyond in answering questions and friendliness. Professional and…read moreknowledgeable, they handled a packed shop with ease. They recommended services we needed and helped us separate what wasn't needed. Great value and bundle discounts!! Helped in no time at all. New favorite phone store.

A couple months ago, my Marantz 2265 receiver just wasn't exciting me much anymore. It sounded kind…read moreof anemic. I wasn't sure if it was the receiver, if it always sounded that way, or if it was my ears. Then the left channel went out. My first thought was, time to get the L channel repaired and list it on eBay. So I took it to Cityview to get repaired. Tai (the owner, I think) called me back the very next day and gave me the diagnosis, repair time, and total cost, all of which seemed completely reasonable. The time frame was a few weeks, but only because he needed to order a part, otherwise it would have been finished within a week or two. After he called to inform me it was finished and ready for pick-up, I brought it home, hooked it up, tossed Dark Side of the Moon (good test lp because of the low lows, high highs, and soaring midrange crescendos) side A on the turntable, and was so shaken (literally, the walls were shaking, and figuratively) by the massive and rich sound (that only 70s receivers can deliver) filling the room that I instantly declared that I will never sell this receiver. With just a few repairs, Tai restored my machine to its glory days. Turns out the receiver was getting sick before the L channel went out, and then I realized vintage gear like this needs a periodic check-up and tune-up. Tai's rates are VERY reasonable. If you have some vintage gear in need of a simple servicing or bigger repair, Tai at Cityview is the guy! I have another vintage piece I'm already planning to take down there after work this week. Cheers.

Professional, fixed it right, all for a great price! I will definately use Cityview TV and Computer…read moreagain! and Tai again!

Yesterday Trey helped with trading in old iPhone for 17pro. Showed me the best plan for what I…read moreneeded which saved me money. Took his time and I never felt rushed. I had a lot of apps and music to switch over to new phone so I took it home to finish loading. But for some reason my Apple pw was not working so took bank today and had issue with entering pw so did a new pw but I entered it incorrectly and had to wait an hour to redo pw in Apple so went home. Then I had issue again with new pw and went back up there. Courtney helped me and got it all straitened out in a short period of time. Great employees at this Verizon. Never been disappointed!!!! Kim

If you come to this location and COURTNEY is the one to help you, just save yourself some trouble…read moreand walk out. I seriously cannot believe someone is this bad at a simple job.. I went in to this store with a family friend to help him. He asked nicely for them to fix his phone, she was very rude from the start and rolled her eyes multiple times, seriously?? She asked him if this was his phone. He had explained multiple times this was his phone and that it wasn't fixed the last time he went in to fix it. She asked for his pin and he put the pin in his phone and she huffed and puffed because she wanted the account pin. He was frustrated and confused because he is elderly and is not good with technology. She was not stop using a belittling voice and aggressive tone. He was tired of her making him feel like he was a lesser human than her and started raising his voice. He told this "Manager" he wants his money back if they are refusing to fix it. She said she will call the police. And she did. She wasted police time and resources because she sucks at her job. Whoever is above Courtney, please reach out because this behavior should not be supported and the elderly shouldn't be treated with disrespect and verbal aggression. Mind you, this interaction is all recorded by the store camera.

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

I have been a Metro PCS customer (primarily at the Coast) for over two years, but I visit this…read morestore when I come to the Valley. It is quite possibly the best decision that I have ever made in my life. Each and every time I come in, I'm greeted warmly, treated well, and given excellent customer service regardless of whether I'm purchasing an item or a service or not. The value for the services here at Metro PCS is amazing. If you are with Sprint, AT&T, Verizon, etc. - do yourself a favor and check out Metro PCS. This store is currently following the COVID-19 protocols and that's great.