If I could give 0 stars I would. I really just want my Xbox back and fixed. I dropped it off June…read more2nd and it is currently June 25. When I dropped it off they said it would be done by that Friday at the latest, Friday came and went- I visited over a week later to ask about the progress- they said they had called me to ask for my permission to get it sent out to be repaired although I had never received a phone call from them. Another week went by and I visited the store again and they said that they had called me twice now asking for permission to get it sent out and I STILL had not received a single call or email, I said yes please send it- and they said it would be done within 3 days and be sent out that same day I visited. Come to today (about 5 days or so since my last visit to the store) I call them for the 5th or 6th time and someone actually picks up the phone (which has only happened once this month) and they told me they still have not received my permission to get my Xbox sent out- they said they've called me (which they have not) and supposedly it is now getting sent out. It's genuinely shocking how this business is handling repairs and customer service. Please god just return my Xbox to me fixed. I've received 3 different dates that it "should" be fixed by and all but one have passed. PLEASE just call or email your customers- keep communication open and don't make empty promises! I will never return here again :)

I brought a watch in to replace the shattered screen, was told it would take 1 week took 2 that was…read moreokay. But while had a new screen it was not glued and pressed correctly and resulted in the whole screen falling out hours after it was received by my son. Brought it in for a warranty claim and after 4 weeks of promises and finished by dates I just picked up the broken watch for a partial refund. They wouldn't refund the whole amount despite leaving with a broken watch. Stay away from this place!

Taheim went above and beyond with my issue wouldn't recommend any other store but this one.read more

Super unprofessional and rude! Then when I called him out for it, told me I was the one being rude…read moreand to go somewhere else

Run While You Can - This company did not explain all of the details regarding the phone plan I was…read moreinterested in which cause me alot of problems going forward. At the time I purchases the phone, I told the agent, it was too small. He did not offer me the buyer's remorse. In fact, he told me to upgrade my phone through their upgrade program which ATT does not recommend. I had to pay approx. $200 for a restock fee. I paid $55 for a cell phone screen that I do not have use for now and they will not refund me. This company is interested in profits and dont care about customer service. If you call ATT for help, they will tell you this is a private store and they can not interfere. Run While You Can. - I used another cell phone provider and changed because of promotions being offered by ATT. I regret doing it because the terms change and they do not inform you of them. The manager of the store told me that the agent did me a favor by not offering buyers remorse. She is Wrong and trying to cover up for her and her staff's mistakes. And they will not let you speak to the owner of the store. Run While You Can. I made a big mistake choosing ATT for my cell phone services - do not become the next victim. I am sure they are going to respond with some crap but I stand behind my opinion and am willing to protest this business if I need to.

I have been a customer with AT&T for three decades. And it doesn't matter if you are a brand new…read morecustomer or a fiercely loyal one you're all treated like crap. I'm changing companies because my husband died. Unfortunately, I was given information on the phone and was directed to go to an AT&T store.. the first one I went to Goldenrod Road was closed in the middle of the day with no explanation or notice posted Then I went to the store on University Boulevard . This is September 11 and there is one person in the store and she is an employee playing on her phone. I walk in the store crying and she tells me I need to go to a corporate store without even listening to what my problem was. I told her I couldn't go to another store because I didn't have it in me. She said I told her I was very distraught. My husband had just died of cancer and she said my dad died of cancer so she knew exactly how I felt. ‍. Go to another store and the gentleman tell me this was just something that I needed to fill out online. Anybody could've helped me. Thank you Waterford Lakes for finally helping me and AT&T. I'm done. I've overpaid for 30 years and excepted the horrible service.

Came in because my current phone was broken and received quick and fast service. They gave me a new…read moreSIM card until my upgrade is delivered next week ! Excited to get the newest iPhone

My aunt and I visited this location to switch her service from AT&T to T-Mobile, and we are so…read moregrateful that Sebastian assisted us. He was incredibly knowledgeable and remained patient and reassuring through every hurdle we encountered while obtaining the transfer PIN from AT&T. His professionalism, honesty, and personable nature truly stood out. Sebastian provided exceptional service from start to finish, and I would highly recommend him -- as well as this T-Mobile store -- to anyone in Orlando or the surrounding areas.

So it seems a lot of the Metro PCS Dealers in my surrounding area have closed but not this one…read more This location seems to be a one man show, always busy but he multi tasks very well. Always very friendly, accommodating, has what I need or want in store. Although a couple tonight was purchasing new phones and he didn't have cases for them but he located another store close by that did. When he took my payment I forgot to mention the ad to waive the service fee, my fault but he gave me 2 extra credits stamps on my rewards card! Yes he has reward card, 5 purchases/payments = free accessory! Nice guy, very friendly he deserves the business

Very knowledgeable young man - fast service - great store location and my problem was resolvedread more

Value did not seem right - $ 400 for a 1ct diamond and platinum ring no way - feel that they use…read morethere wholesale label as a excuse People were nice and service was good however I was there for one reason to sell for best price .... This was not a good choice

I would have to say this was my first time in my life selling anything , and I felt the Deena…read moredidn't beat behind bushes and or feel like she was out to get something out of it, versus the other guy who had spoken on the gone with me for the second time I had wanted to come in. He was very pushy, rude sounding and made me feel like I had no choice or I would loose the amount that was given. To me . . I would deff recommend DEENA. Over the other guy

Brian and Kyle were amazing especially with their customer service. They treat you like family!!!…read more Truly amazing

Lived in apopka awhile but they shouldn't have went back into the gun game. Trying to sell a Glock…read morespray painted tan sights and all even the magazines for 350 or more in change? Not worth the money nor the time. You have to do atleast a few hundred in work to get it fixed. It's worth half the price if not less. I can buy a Glock at 350 new. 500 for a newer Gen exact money I'd spend buying repairing and cleaning painting the gun. Rip off honestly yea it's a gun big whoop doesn't mean it is worth the price tag that you applied.