There was absolutely no communication with me about my device until the day I was supposed to pick…read moreit up. The fix was supposed to take a day (we were going to pay extra for the faster fix), and were told a week AT MOST if we weren't going to pay extra. The fix was going to be $80 total. The reality was it took TWO MONTHS to get my device back and I was charged around $150. I had to call them multiple times, stuff always came up with them. I understand that things happen, but they never called us about our device. We always had to call them and there was always a new excuse as to why my device wasn't ready. This seems highly unprofessional and I do not recommend this place to fix your devices. What was supposed to be a simple HDMI cable fix turned out to be far more expensive and time consuming than it was worth. If this place is your only option to get a device fixed, I'd recommend to save your time and money and just buy a new device.

Wonderful experience here today. My phone screen suddenly went white and resetting/erasing didn't…read morehelp. I brought it here and they advised me of replacement options. They were professional, knowledgeable, patient and kind. They gave me a very fair price and did a wonderful job fixing my screen quickly. I left with a warranty, peace of mind and maybe most importantly, gratitude for kind people who care about and value other people and apply that care in their work. I will return for future repairs. I absolutely recommend.

Booked appt, drove 30 minutes jus to hear they do not hav my cell phone glass in-stock, and had no…read moreapparent eta (yet competitior had it). Don't waste time nor gas on this location (& these folks are supposedly the experts ; )

Yay got cracked phone screen fixed and new battery ... FREE!!!! they are great..fast.. efficient…read more. helpful. Limited time deal free for healthcare staff. Took couple hours. Very pleased.

Called, got a decent price on getting phone charger port repaired. Was done quickly, working like…read morea champ again. Thanks fellas GDashFresh

Great cell phone/ laptop/ PC repair store! Uses oem and genuine parts to fix any of your…read moreelectronics. Good quality here!

I got a new service yesterday and at and t locked my phone. I spoke to 3 people yesterday. The…read morewebsite does not help me. It keeps saying sign in or you don't have an account with us. I called 3 different 24/7 numbers from your website just now and they all say your customer service is closed. I live by myself. I need my phone. This is a safety issue.

Purchased a new phone, all went well. Took a while, but think that was because my phone was so old.read more

Not too long ago there was talk of the NEW cable company coming to town. SPECTRUM. The revamp and…read morerebranding of Time Warner but with new internet speeds, new mobile service and a more strict non-negotiable pricing policy. At the time I wasn't a customer do it didn't mean much. Well, I moved recently and was in need of internet service. Unlike the other ISP's in the area the 200+ mb speeds that were advertised were actually available at my address. I did start my experience online by ordering the equipment I needed and picking up on the store. Walking in, I was greeted by still directed to sign in on a tablet. My name was added to a list on the screens displayed through the store and I took some time to checkout the new gadgets. Streaming decides, new cellphone (because they sell cellphone service now), and tablets. The new location is outside of the mall now but still in the Tri County area. It's like walking into Apple or one of the major wireless carriers. Plenty of open space, tables with the new tech and even a lounge area with TV. An over all good experience, reason for only four stars. A bit understaffed in my opinion. Being #7 in line took almost seven minutes to receive service. If your going to attempt to up-sale each customer make sure it doesn't backup the line. Setting up cellphone service is never quick.

I rated this particular location a "1" only because I could not give it less than that. My…read moreexperience was the worst. I can understand being busy on a Saturday. But having two people working at a super super slow pace with no regard to the customers is just unacceptable. No smiles or cheerfulness at all. They did not enjoy their job whatsoever. It was very obvious they did not want to be there. They were like robots doing their job a very, very slow speed with no emotion what so ever. I was returning equipment and I was there for one hour and a half. Spectrum you can do much better. Having knowledgeable and cheerful people who want to be there working for you would be a good start!!!