1. Critter Control

    1. Critter Control

    0

    Houston, TX

    Critter Control

    1.8 (51 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 month ago

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    Response rate

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    Ask the Community - Critter Control

    Review Highlights - Critter Control

    Michael and Garrick offered outstanding customer service resolving our critter issues after the winter storm this year.

    Mentioned in 3 reviews

    Read more highlights

    Natran Green Pest Control - Treating and preventing termite infestation.

    Natran Green Pest Control

    (98 reviews)

    Oak Forest/Garden Oaks

    Natran has been providing us with pest control service for many years and the service has been…read moreconsistently excellent. The staff are professional, dedicated, and flexible. We have not had pest issues since they started servicing our home. When pest issues surface (like ants or wasps in the yard), they are quick to come out and treat the issue right away.

    The sales experience was professional and friendly, but such attitude disappeared completely once I…read morebecame a customer.   The office schedules appointments three weeks out if you want to have the same technician each time. However, despite this extended scheduling window, a different technician shows up every single time regardless. For a recent bimonthly appointment, a new technician arrived at 5:30 pm instead of the scheduled time. Clearly eager to leave for the day, he wanted to first check whether there was even a pest issue before deciding if treatment was necessary, rather than simply performing the service I was paying for. He also informed me that a complete service is typically performed every six months, which directly contradicts what the salesperson told me at the time of sign-up, when I was assured that complete service would be provided every two months.   Despite this pattern of incomplete service, Natran has had no trouble charging my credit card every single month without fail.   When I informed Natran that I would be out of town for an extended period, they refused to move my appointment up by even a couple of weeks, even though the result would be my home going over three months without any treatment at all, far beyond the standard service window I am paying for.   Reading through other reviews, it is clear that missed appointments, poor communication, and unresponsive customer service are not isolated incidents but an ongoing pattern with this company. I regret choosing Natran and would strongly encourage anyone considering their services to look elsewhere.

    Critter Control - pest_control - Updated September 2026

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