So I bought a new place back in March, and where my neighbors tree brushed up against the side of my house, you could see that there was some damage. But ok, I get it, I am buying an older home in an area full of big beautiful trees; this is something I can live with, repair, and move on. Then one morning, as I was sitting outside having some coffee, I started watching the squirrels run around the yard. One of them ran up my neighbor's tree, across the branch touching my house, and then VANISHED! I went over to see what happened, and when I did, he poked his head out from INSIDE the side of my house. He looked right at me, giggle, stuck out his little paw, gave me the finger, and went back inside. That was it. I went and talked to my neighbor who trimmed back his tree and then I made a call to Critter Control to evict my tenant in the attic. Critter Control came out the very next day. Ivan, the rep who came by, was incredibly polite, well dressed, articulate, and on time. He went to my attic, and immediately came right back down and said, "So, you don't really have a big squirrel problem. You do have a HUGE RAT PROBLEM." He went back up in the attic and returned with several photographs of dinosaur sized dead rats, rat tunnels through my insulation, and other sites I will never be able to unsee. He presented me with the best plan to not only get rid of the rats (and anything else), but to also ensure that they didn't come back again. At one point, Ivan even said, "you basically have a giant neon sign over your house that says, 'safe place for rats.'" One week later the Critter Control team (Crew Name Opossum lead by Preston) showed up right on time. They removed all of the insulation in my house (which...well...was old anyways), decontaminated the area, inspected for damage, blew in new insulation, blocked any holes where any critters could get in, and built in a one way exit incase my squirrel friend wanted to leave and not come back. They also set extra traps, and will be coming back over the next two weeks to make sure they didn't miss anything. I really cannot say enough good things about this company or their employees. They did a very professional job, cleaned up very well, and were incredibly easy to do business with. Hopefully I will never have to deal with them again, but if I ever have another critter problem, they will be the first people I call. read more

I discovered a stain in my ceiling and was told by the contractor that it was a urine stain, probably from a rat that had settled its family under the insulation in the attic. We had three different pest control specialists who inspected our attic and said that we had a big problem because there were dozens of signs of a major rat infestation of which we had no clue. I trapped a large rat -- about 13 inches tip-to-tip -- and was told that it was a common roof rat and that there were up to 100 already there and that number could double in less than two months. The solution: totally remove and replace all of the insulation and completely seal our house so no new ones could come in. Only two companies in Houston had the equipment and expertise. The low bidder was Critter Control -- almost $10,000 - and they couldn't have been better. That was three years ago and our savings on electricity will be more than that in two more years. read more

Had a raccoon get into our attic and happened to come across an ad for Critter Control and decide to give them a call. Mark Miller was sent to us for the inspection and estimate of the work needed. Mark was very knowledge and was very detailed on the work that needed to be done and why. A team was scheduled to be sent out in less than a week and a half. Guadalupe, Yeyser, and team BAT arrived at our home early in the morning. They hit the ground running from start to finish. They kept me updated on each step of the process. I didn't believe it when they said it was going to be in one day but they made it happen. That was all the required work plus clean up inside and outside of the house. I am 100% satisfied with the work the team did. If anyone has any issues that Critrer Control can deal with don't hesitate to contact them. You will not be disappointed!! Thank you guys for all yalls help and hard work!! read more

I am most impressed with Critter Control. A team of 5 men spent most of the day using extractor vacuums to remove-30-year-old compacted insulation from my attic and replacing it with a treated replacement. They used humane traps to relocate the breeding opossums damaging my duct work and repaired the damage. They also sealed all entry points around the house and roof. It was all done efficiently, professionally -- with attentive clean-up and follow up. I know this won't have to be repeated in 3-5 years -- their work comes with a life-time guarantee that is great peace of mind. I feel that I got what I paid for and I would highly recommend them to others. read more

I used Critter Control the fall of 2019 for preventive maintenance. There were quite a few posts on my community Facebook page about roof rats and I got the heebie-jeebies. Critter Control sealed the entire house top to bottom. Roger, the gentleman that did my initial assessment, was extremely knowledgeable and showed me all the possible critter entry points into my home. It was a real eye-opener. I highly recommend them - they did quality work and were very professional. Now when I see those posts about roof rats or other critters in my neighbor's attics my heart doesn't race. Thanks Roger and the team at Critter Control. read more

I hired this company for my moms home as we had an animal in our attic. I was a little reserved about the company at first but after speaking with Pamela she made me feel great about it. They came out and looked around and we booked them to do work at my moms home. The guys were great and everything was very professional. I liked that every time I called Pamela was always friendly and ready to help. She knew exactly who we were and made us feel like we were a priority. They solved our problem. I don't normally post reviews but I was so impressed with the company I just had to. Thank you for making this awful situation go away read more

Scratching sounds from your attic mean you've got a critter or two up there. Craig from Critter Control came out, did a complete in- and outside inspection, gave me photographs to show what kind of damage the rats were doing up in the attic and gave me several options. Guadalupe and his BAT team came at 8:am, worked hard in a cramped and very hot attic, and got the job done in four hours (I have a small house). I cannot say enough to recommend these fine people, from the woman in the office who made the appointment, through Craig, the inspector/estimator, to Guadalupe and his team. read more

We love Mary! We had 4 or 5 snakes on our back porch and around our shrub beds. We have a lake that backs to our property and it is full of wildlife too! Mary came and layed down the serpent guard and we have not seen a single snake in the 5 months since! This is the best money we have spent on our home because we no longer have to worry about snakes in our yard. The snakes stay on their side of the lake and we can enjoy our part. Thanks critter control!! -the Santos' read more

RATS BE GONE! From Ben coming out to look at our critter issue and giving me an estimate to Breck the job manager, the whole process was quick and efficient. Everyone was wonderful to work with. This job was pricey, but the whole process was done in one day, everyone was super polite, they took extreme care with our home, and cleaned up after themselves before leaving. Best of all, I don't have to spend one more night listening to the pitter-patter of little feet in my attic. read more

From an OCD-type personality, I would definitely recommend this company. Craig came out for the initial consultation and was knowledgeable and detailed. He told me exactly how things would go and a breakdown of costs. We purchased the entire package of critter and insulation removal. Guadalupe and The Bat Team were great! Again, Guadalupe was very detailed and extremely polite. Everyone arrived on time, in and out in a day, and put everything back in place. Great work! read more

We noticed a hole in our roof. Who ya gonna call? Critter Control. From the sales presentation by Mark to Preston and his crew of eight we purchased the complete package. It included repair of the hole, wiring vents, wiring around our deck, and replacement of all the insulation in our attic. We highly recommend this company if you have a critter problem. They are not cheap, but Critter Control offers different levels of service. It's your choice. read more

Super happy with Critter Control! Called Wayne yesterday evening and left a voicemail. Wayne called me right back and I was able to make an appointment for today. Wayne was punctual and arrived when he said he would. I had what I thought was a mouse problem turned out to be a rat. Thanks to Wayne I no longer have a rat living in my house. Will definitely call Wayne again if I need any additional peat control. read more

We had critters in the attic. Critter Control came out quickly for a free estimate. I didn't feel pressured to sign up for additional service to clean our attic of racoons and rats. Their staff from appointment makers to clean up crew were nice and courteous. The clean up crew was so happy! Singing while they did that grueling work in the attic. I'd use them again. Actually, I am, for insect control! read more

Mary called the day before to confirm her appointment, then called the next morning to let me know she was on her way over to my house. She did a really thorough job and talked me through all the issues she had taken care of. She was also funny and sweet. I was really impressed with the service I received. read more

Had a nasty snake in my garage today... called and asked if someone could come out... within 30 minutes 2 people arrived and were absolutely amazing... in no time they had the snake removed and my heart as ease!!! Would definitely recommend!!! If we ever have a problem again I will definitely be calling!!! read more

Craig from Critter Control did a very thorough inspection of my house, inside and outside. Thankfully, he found no critters. He was very polite and informative, and he put on shoe covers before he came in-very thoughtful. I highly recommend this company and will definitely call them again, if need be. read more

This was an absolutely fantastic experience. Everyone in the company was pleasant and very responsive to all concerns and requests. The process was very well explained all the way through. Guadalupe and the BAT team were fantastic. They were considerate and helpful, starting and finishing right on time. read more

I called critter control because I had a bat get into my upstairs room and Ivan the technician came out here and found the bat inside the curtains and removed it pretty quick. Great company and would definitely recommend. read more

Great service, accommodated my scheduled, explained the process and very upfront. Really liked my technician Mary Gibbins, was an expert at what she was doing and very helpful. read more