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    Critter Sitters

    5.0 (1 review)

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    3 years ago

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    Puppy Drems - My fur baby Precious!

    Puppy Drems

    (2 reviews)

    Cordova

    Starla is an ABSOLUTELY AMAZING in grooming my Shitzu and my German Shepherd. She is masterful in…read moreher work. So professional and genuinely lives my dogs. I'm so grateful to have been recommended her because in four years I have NEVER been disappointed. Give her a try! You won't be thrilled that did.

    I recently got a Mini Aussie puppy from this establishment. He was originally from a breeder and…read morewas sold to the store. I called and set up a meeting with the puppy before making my decision. DO NOT be fooled by the niceness of the staff!! Over the phone they mentioned that the puppy was going to be between $1,500 and $2,000, with monthly payments. after I had gotten there and been playing and loving on the puppy for over two hours they told me he was going to cost $3,600 with monthly payments of $100, which is an EXTEME difference to what they told me over the phone. They had me fill out an online form, without telling what I was filling out. the whole time i though i was filling out a form to be approved to take the dog home. Proof of income, Proof of housing, ect. in reality, I was filling out an application FOR A LOAN. No one made it aware to me that i was applying for a loan and by the time i submitted the form it was too late. I didn't figure out it was a loan until i complemented the working helping me how it was good they make everyone fill out those forms. Then he informed me that yes everyone has to fill those out to be approved for the loan. i said "loan?". I have the puppy at home now and was doing research on his lineage when i found out the the breeder he came from was not only being bashed on the internet for mistreatment, changed their name to avoid bad press, but were also selling these puppies for $500. Puppy dreams added another $3,000 to his cost. I am extremely pissed off how badly they ripped me off. I genuinely feel bad for the puppies that are still in that place, and for the people going their to find their best friend for life but instead they get deceived and taken advantage of. I am a 20 Y/O college girl who was looking for a dog to help with my mental health and anxiety; they knew that and still decided to rip me off. I am so ashamed of not only them but of myself for trusting the very "nice" guy helping me through the process.

    The Pet Hospitals - Dr. Patterson

    The Pet Hospitals

    (53 reviews)

    Cordova

    The Practice Manager is rude and has zero customer service skills. In addition the Practice…read moreManager lies and spins the truth to suit her purpose. The Practice Manager comes to their own conclusion without talking to the customer. Also the grooming professionals have went down hill. They do not listen to or follow your guidance on how you want your pet groomed. They are lazy and rather cut all you pet hair off for one small matt vs combing it out. I paid $180 plus for grooming 3 times and didn't get the cut I wanted. Because, I was displeased the Practice Manager retaliated without even talking to me. She needs Management training asap and conflict resolution training and basic customer service training.

    Long gone are the days where trusted Veterinarians owned their own private practice. The people at…read morethe Pet Hospitals are nice enough, but my gut feeling is that they are working for a corporate business model where upselling additional services for profit is their primary goal. In 2020, amid the Covid pandemic, I received an $800 estimate for one of my pets during a routine checkup, indicating he needed a tooth extraction. I got a second opinion from a trusted Vet. outside of our county. This veterinarian told me as told there was no problem with my pet's teeth. Five years later, my pet is doing well with no dental issues. November 20th, 2025, I took the same pet in for an issue and paid $1,157.70 for a single visit for X-Rays and blood work. It took over a week to get test results after four calls and two e-mails.

    Memphis Veterinary Specialists

    Memphis Veterinary Specialists

    (52 reviews)

    Cordova

    DONT GO HERE!!! Couldn't have had a worse experience charged us thousands of dollars and told us…read moreour dog was dying...after so many scans, they told us we'd have results in 2 days (took a week) and what do you know, everything was clear. The clinic needs to QUIT using the scare tactics to rip people off and over charge concerned pet owners. We took her to her regular vet and found she just has some allergies. Absolutely ridiculous and they tried to charge us $10k up front without any proof she needed all of that care. Do yourself favor and do not ever ever ever go here.

    My dog had a medical emergency in the middle of the night. I ended up loading him in the car around…read more4:30 am and called the emergency vet on my way to let them know we were coming. The phone operator/receptionist was very professional, talking me off of the ledge more than once. She let me know what to expect, walked me through the cost expectations, and made me feel at ease that options would be presented to me. We were the only ones who were there once we arrived, and my dog was taken back immediately. I was presented with the $500 emergency fee. I felt like this was an acceptable fee considering it included needed x rays. It was determined shortly after arrival that my dog was very nauseous but only needed a nausea shot and no further treatment (per x rays coming back clear). They could have tried to get me to pay for his stomach being pumped or watching him for a few days, but they told me he needed the shot only and then we were discharged. Today marks a week after the incident and he is back to normal. I am glad to not have a hefty bill on my shoulders and have my dog here and healthy. The vet is always an obnoxious experience but this was pretty much as good of an experience as I could have asked for. It was clean, organized, and I appreciated the complimentary coffee as well. Something warm to hold was comforting while I was waiting on news of my dog. I appreciated that they kept the doors locked overnight.

    PetVax Complete Care Centers - Cordova

    PetVax Complete Care Centers - Cordova

    (15 reviews)

    Cordova

    I've been a fan of PetVax for quite some time, but I really like their Cordova location. It gives…read moreme the sense I'm at a spa vs an Animal Hospital. The decor is awesome as well as the staff. They have the most reasonable vaccination rates around. Especially their puppy packages. I also like they take walk-ins and have Saturday hours. The staff is kind and helpful and you can sense their love of animals. I know my babies are in great hands at PetVax.

    I took my dog Maxie to the Petvax in Cordova like I had for the last 3 years. I had an appointment…read moreon 08/4/2020 for her annual shots which are normally about $75.00. I was told to drop the dog off , due to corona I couldn't sit in the waiting room as I normally do. I came back picked my dog up went to the counter to pay my $75.00 and was told it would be $271.00 due to an ear infection that they treated Maxie for. I did not receive a call asking for permission to treat my dog nor was I asked if I could afford an additional $200.00. I went back and forth about how I should have been consulted but the staff acted as if it was nothing wrong with diagnosing and treating my dog without permission. So that I wouldn't end up making the news I paid the fee and let the staff know that I would never be back. These people have absolutely no customer service skills. Its common sense to ask someone if you are going outside the scope of what was agreed upon to ask questions before you assumed that one could pay more or even want the treatment. For all I know they made something up to charge more money. I will be consulting the BBB

    Critter Sitters - petservices - Updated July 2026

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