I got to take my pup there and it was great! The lady up front was very helpful, and it was overall a great experience!

Love this place !! Two long haired Shepherds... Shampoo, cream rinse, ear wipes tooth wipes perfume comb brush great water pressure and great driers. Wonderful staff too. read more

I rolled in at 6pm on Wednesday not really knowing what to expect. My beloved PetValu closed and I wasn't sure where I could wash my dogs. I have three, yes, three senior dogs at home and it would take me longer to wash the tub after bathing them them taking them elsewhere. Words could not explain the happiness when I stumbled upon Crittertown. I took my Cocker Spaniel/Beagle boy and Boston Terrier girl in for a bath. Wasn't sure what to expect. While Crittertown isn't fancy, the thoughtful touches outweigh any frills. I'm sorry to say I didn't catch the person's name but the lady was so helpful. She suggested a bath tub that would be easier for me to lift my dogs in and out of because I'm short. She showed me all of the various types of shampoos and perfumes, asking what concerns I had for my pups. There were even crates available so that I could wash one dog at a time. I really loved that I got a basket of towels with ear wipes for each dog. After the baths, I ended up getting a really nice harness with a seat belt loop and all natural, procured treats. My dogs have no teeth so the lady working there helped me feel the bags for chewier treats. We also signed up for the frequent wash card which is so great with three dogs. There are things a non-chain understands about the practicalities of being a dog owner that a big box doesn't. We really enjoyed this neighborhood dog wash and we look forward to returning soon. read more

Crittertown Bathhouse - Pet Groomers Near Me - Richmond, Virginia

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Relaxed situation for my big hairy dog to get a thorough bath. Everything I needed was supplied, with an easy step up for my older dog. Good hairdryer to finish up. We'll be back. read more

This place is AWESOME. If I lived in the area, it would definitely be the only place I would even consider taking my dog to for grooming needs. Popped in here on our way from PA down to NC, after we stopped at a dog park and our dog got super muddy. He also had needed his nails to be clipped/grounded for a while now, so it was perfect timing. One of their employees does nail clipping and/or grinding for a very reasonable price (think it was $8 for one, $12 for both) and was very careful/seemed experienced while doing it. She even had the appropriate product to use on one of his toes that was cut just a teensy bit too short by accident. Only took a few minutes, and she let me stand beside him with a bone to help distract him! Then, there is the grooming area. At least 8 or 10 individual dog baths where you can bath your dog yourself, and they provide everything you might need - from various shampoos including anti flea/tick ones and ones for sensitive skin, to other bath products you might want to take advantage of. They also provide towels for your dog, and aprons for you to wear while doing the grooming. Dryers are included in each station, but they also have a tent dryer station that you can utilize with a staff member if your fur baby has more hair than most. One suggestion - do not set your coat down on anything around the grooming baths, as it might get covered in hair you can't see obviously! Just use the racks they provide and make sure to wear an apron while grooming. They also have an awesome retail area with a ton of great stuff - we picked up several 'no hide' bones (our dog's favorite) while we were there. And, there is plenty of parking, as it is in a large shopping plaza with a huge parking lot. TLDR - AWESOME place, wish there was one like this around where I live!! Will definitely be back the next time we are driving through! read more

This is a fantastic place. My pyrenees loves it here!!!! She had a hot spot we had to treat and the bath stalls made it easy...We made this a weekly appt. Membership was a no brainer. read more

Love this place. Took my golden retriever in for a bath this afternoon. Great setup. Helpful staff. Very clean. We will be back. read more

Crittertown Bathhouse - Happy guy! - Pet Groomers Near Me - Richmond, Virginia

My baby had a day of pampering. After his haircut, we wanted a wash, but didn't want to do it in our bathtub. For $15 we were able to wash all 50 lbs of him. He smelled like kiwi berry and got some lemongrass cologne afterwards. We didn't have to wait for a bathtub and the staff was very accommodating, explaining the things they offer and that they are there to help. They've got a shop next door so we ended up buying a few treats for him. They've got an $18 elk antlers that are to last 6 months! We bought it and at first thought he didn't enjoy it, but he did. You just couldn't tell he actually was chewing on it! It's been 3 weeks since we've bought the antlers and I do believe they will last! I think both of us enjoyed our time here, even if one of us tried to resist it. read more

Crittertown Bathhouse - Join their club to get a free wash after a certain # of visits - Pet Groomers Near Me - Richmond, Virginia

Imagine being on a cross country road trip and you stop for breakfast with your dog. Great time except he spills syrup all over him!! No one else was open before noon. Crittertown not only saved the day but made ours! The experience was amazing. Everything I needed was provided! Any question I could have had was answered. This was the best self dog wash experience I've ever had. I would highly recommend this place & service. It felt like I was able to take my dog to a spa. read more

Bath $15. Not having to wash a GSD in my tub... priceless. You can't tell but our lil (big) guy loved it here. Maybe it was the treats I bought him on the way out? Whatever the reason I think he is just as ready for his next bath as I am! Loved not having to bring anything with us as they provide towels, shampoo and even ear wipes! We didn't use them but they also had hair dryers. The water warmed up quickly and the oatmeal shampoo lathered soothingly. Now I want a bath!! Anyway, we came on a Thursday morning and only ran into one other pup so I'd def recommend a weekday for those who need calmer vibes. Random but in case you're an over researcher like me and checked out other places, they do not require documentation of rabies vaccination here. read more

Awesome place! The nicest people. Will be back every time my dog needs a bath! I would recommend to everyone who lives around the area to take their pet to this location! read more

We stopped in last night on our way home from adopting our new pitbull from animal control. The owner, Jennifer, gave us half off our wash for rescuing our new fur baby. She was also super helpful recommending which shampoos would be best for his skin irritations from being at the pound. We will definitely be back and taking advantage of their loyalty program of getting the 10th wash free read more

Crittertown Bathhouse - Pet Groomers Near Me - Richmond, Virginia

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Have been twice now. Great find, they have everything needed to wash my 90 pound lab. On both visits, the staff person ('Claudette') was really friendly and knowledgable. Everything is provided - from apron to shampoo to dryer. Highly recommend this site if you've got a grungy dog! read more

Jenifer at Crittertown really helped us wash our big dog Riku Clean friendly great price and service Thank you Jenifer for a way family fun experience Andrew Stiles read more

Friendly staff, the products at their pet store are cheaper than regular stores even chewy on line. Huge variety of dog foods. I have been coming here for 2 years. read more

Ok I think this place is GENIUS. If you hate getting your bathroom dirty washing your dog, but don't want to pay for a groomer, hit this place up... you basically rent space to wash and dry your pooch! Last time I was here it was relatively clean, the prices were really reasonable, and while they do sell things like shampoo and fancy soaps, you can bring your own if you are on a budget. I also liked that they have dryers as well as tubs for washing... noone likes a wet dog getting back in their car. For a place that deals in wet dogs, it smelled ok to me... I hesitate to bring my dogs here only because sometimes they get too excited by other dogs, and I don't want it to turn into a romp and roll... but the dogs I saw when I was there were calm, and ranged from tiny (like, you could wash it in a sink) to huge (like, you could use that beast to pull a rickshaw)... read more

This place is great! I haven't seen such a great setup since Ocean Beach, San Diego, CA. Elevated tubs for a painless dogwashing process. Shampoos included in the price. Towels and ear wipes, tempered warm water, excelent sprayer for wetting and rinsing. Warm air hose drying at the tub, and an optional drying/grooming area. GREAT PRICING! Super friendly staff. I'd give 6 stars if I could. read more

I've been wanting to get our labradoodles here for months. I am so sick and tired of being angry after bathing them due to the mess they ways make. We finally made it here and this place is the best. Bathing our dogs was so easy and pleasant. They open at 9.00 and that have plenty of bath tubs in different sizes and heights to make it easy for ya. The owner was pleasant and showed us around since it was our first time there. They provide Towels, shampoo, clippers, brushes, dog perfume, am drying stations...the works. Best $30 I've spent! Can't wait to go back there and relive such a good experience with our dogs! So happy we took them in and my life had gotten just a bit easier! Oh happy day! read more

Took our two Huskies there and they provide bathtub, shower with good pressure, towels, shampoo and drying booth. Very nice staff and we got a coupon for a free bath next time. read more

Quick, easy, clean and affordable!! I took my 7 month wooly siberian husky for a bath after a muddy day at the dog park and was very impressed! They have everything you could need including a variety of scented shampoos, an assortment of brushes, nail clippers, towels, doggy dryers, doggy perfume/cologne and a leash to keep them in the tub. This was my first time and the staff was very helpful in showing me around and getting me set up. Will definitely be coming back for future doggy grooming. read more

Love this place. Took my dog for the first time the other day and the staff was very friendly and helpful.

Awesome place with helpful folks! I brought my two large dogs to bathe one at a time. They have a dog crate for one to have a rest while waiting. I was able to use the tub right next to the crate so my dogs did not get too nervous. The staff member was keeping an eye on bath progress and brought me a fresh bottle of shampoo and more towels for the second dog before I could ask! Prices are much better than other self-serve dog washes I have tried (mine were $15 each, and are 60 and 90 pounds respectively). I wish this place was in the West End where I live, but it's still worth the drive over the river. read more

The owners are very friendly and helpful. They are also well-stocked with pet supplies and food. Great place and people!

I haven't used the bathhouse part, but I have bought food and other products there. The prices on premium dog food are the best, most competitive in town -- and they have a large selection of HIGH QUALITY food. Since it's a family-owned business, you see the same people there every visit... I would recommend them to anyone interested in quality food at really good prices. read more

The owners and staff are extremely nice and helpful. The elevated tubs are a big help and if you are short like me, they also have a lower tub. They provide shampoo and towels, but bring your own nail clippers or do your pup's nails before you go. We have a Weim and pay $15 to wash him. If you give them your info, you can earn a free wash after so many visits. They also have small and medium sized crates in case you need to bring multiple dogs and don't want the second one to roam around. This is an older business so nothing fancy, but who cares since it is a pet wash. read more

i've been here several times now - both to groom my border collie and buy food. The staff is exceptionally nice and helpful. The grooming stations are great. You can sit or stand while doing your grooming or they have a professional on staff who will do it for you. The place is constantly getting cleaned from the staff and the tubs are immaculate. They have tons of tools you can use and the bathing tubs have a great water supply and then you use the dryer and towels to finish the grooming. The staff is right there to help with self grooming and all are kind and helpful. They really make a fun experience every more fun by helping as needed. The prices are very reasonable and the parking is great. I highly recommend for food, treats, toys and baths. read more

Our first visit was excellent, we had no idea what we were doing but the nice lady working took us through every step of the way. It was so easy with the raised tubs and the drying booths. read more

Wonderful place! It's so much easier to wash our dogs in a raised tub than bending over at home. There are crates, so you can bring more than one dog, and they can take turns. Crittertown supplies shampoo, or you can bring your own. They have dryers so you don't have to drive home with wet dogs. It's well worth the money and the short drive to not have to clean all the hair out of my drains. We have 2 large dogs that shed a lot, so bathing them results in a ton of fur. We have been bringing our dogs here for years, and recommend it to everyone. They also have a fully stocked store that offers everything your dog needs, but we have never felt any pressure to buy. read more

This is a great place. The only self-service dog wash in Richmond that I have found. Easy to get to location. Everyone there is nice and helpful. They will custom order food for you. The bath part is clean and they give you all the supplies you need - a variety of soaps, ear wipes, towels. There's plenty of warm water and blow dryers. It's never been too busy when I've gone there. And they have a good "choke" collar to keep your mutt in the bathtub! read more

Visited here for the first time yesterday. Our bathroom with the tub in it is being remodeled. I was greeted right away, the young lady asked my if Id been there before, asked me what kind of shampoo I'd like and let me do my thing. She was right there if I needed something, but not hovering. Everything was clean and neat. I'll be back for sure. read more

This place is wonderful! It has everything you could possibly need to bathe or groom your dog. They furnish the shampoo, conditioner, brushes, towels, aprons, etc. the tubs are waist high so need to bend over or get on your knees to reach your dog. The best part is they do the clean up when you are finished. We love it! read more

Staff and environment were amazing in emergency wash-up for our terrified kitty. They went above and beyond for these seniors with a kitty issue. They stock important basic pet supplies as well. A hidden gem. Thank you! read more

I take my dog here at least once a month to give her a bath. I think this is such a great concept. Although she loves the river she hates bath time. At home it's a workout trying to keep her in the tub. Here, she is tethered to the inside of the tub. There are lots of different shampoos to choose from. The staff is also very friendly and knowledgeable. read more

They have a fabulous pet store adjoining the bath house which I frequent. The owners are very nice, friendly and accomodating. The store has many great varieties of pet food some that are not found elsewhere such as Orijen, Verus, Weruva, etc. My cats have me on a tight leash when it comes to their food! They only want the best. The food is always reaonably priced and comparable to online prices. read more

Friendly, good price, nice choice of shampoos etc. Never had a problem w other dogs. Not the cleanest place but it is a dog bathhouse and I am a clean freak. read more

We went to Crittertown for the first time with my daughters Amstaff. We were immediately greeted at the door by one of their friendly employees. She set us up at a bathing station, brought clean towels, ear wipes, etc. She also brought additional steps so Valley could climb up into the tub. They have waterproof aprons for your use as well as dryers and numerous other supplies. Attached to the bathing salon is their retail shop which sells a variety of pet related items. For $15 its a fantastic bargain. As a previous employee of a vet hospital, we charged $35 and up for baths. We are moving to Richmond in the next few months and I plan to bring our Boarder Collie there on a regular basis. read more