Absolutely loved Ray and the work he did. We had our master suite converted from carpet to hardwood to match the rest of the house. He was super communicative and spent time explaining the process to us. He made it easy for us to make decisions, was incredibly thorough, and the cherry on top was that he was great with our dogs. I'm planning to have him back in near future to refinish other parts of the house and give them a good maintenance top coat. Truly can't recommend him highly enough. Just an incredibly nice guy, fair pricing, and great work. read more

I wish I could give Cromwell Hill 10 stars! Original hardwood floors are a precious commodity, but do not fear! You will be in good hands with Cromwell Hill. I did all my research and interviewed several flooring companies and Ray of Cromwell Hill was by far the most knowledgeable, fairly priced, and skilled of the group. Our 100+ year old original hardwood floors were hidden under paint, roofing tar (!), 2 layers of linoleum and carpet. Ray was undaunted by this particularly challenging job and he totally killed it. He even matched the stain and finish to our other existing refinished floors. Check out the pics attached for before and after! All our original hardwood floors are now exposed and look unbelievable. He was even very careful about cleanup. I can't say enough good things about Ray. He's a hard worker and very kind to deal with. Highly recommend! read more

We are so lucky to have had Ray of Cromwell Hill come work on the floors of our early 1900's bungalow. Granted, these floors were hidden under a layer of carpet on top, some type of linoleum-esque situation in the middle, and a tar paper adhesive stuck to the original fir floor. You couldn't tell any of this by looking at the floors when he was finished with them. They are absolutely beautiful--not a scrape, dent or patch of tar paper in sight, and he stained them to match the (unadulterated) floors in the living room. Beyond this, Ray was timely, professional, easygoing, very knowledgeable, hard working and honest about the scope and nature of this type of refurbishing. I would highly recommend him and am excited to hire him in the future when I get the guts to see how the hardwoods are looking under the two layers of linoleum tile in the kitchen : ) read more

Ray has a great eye and strives to complete the job perfectly. I was thrilled with the outcome of the floors in my classic 6 pre-war apt. The floors initially were a disaster and now they truly look wonderful. He gave me the guidance I needed but listened carefully to what I wanted. I was very impressed with his professionalism and friendliness. One always feels a bit concerned having work done in their home, but I felt very comfortable with Ray, who I believe always had my best interest in mind. read more

My experience with Cromwell was top notch from start to finish. Raymond and Vanessa were a pleasure to deal with--always professional, communicative and easy going. Raymond and his highly skilled and his assistant transformed my damaged wide plank pine floors back to a pristine state I never thought possible. They even applied two extra coats of poly at no charge because my floors were overly "thirsty." After my painters finished, the tape removal took some of the finish off the floor which Raymond returned to repair no questions asked. My floors are now stunning. Cromwell Hill came recommended by another tradesman and I am so happy I took their advice. They are the real deal. read more

Ray refinished my hardwood floors and he did an outstanding job! They look so beautiful! He is a hard worker and really takes care not to leave a mess. I would highly recommend Cromwell Hill! read more

Ray is amazing. We have a 1904 bungalow with original fir floors that had been torn apart over time and painted over. When we had him come by to look at the floor, his level of confidence that he could get the job done was what sold me immediately. He removed the paint and brought our floors back to their original splendor, just as he said he would do. We are now looking to move into a bigger home and I can't help but refer him to all of the realtors we are meeting. He will probably get a lot of work just from my word of mouth, so hopefully he won't be too busy when I call him up again to work on a future home! read more

Ray is an artist...a true genius at his craft. He was able to repair an area of my floor that was missing flooring. He was not only able to fill in the missing pieces, but he did so in such a staggered and professional way, that no one would ever know there ever was a repair done. Not only did he stagger the pieces so naturally, he was able to match the stain with the existing floors PERFECTLY. Ray was personable, fair on pricing, worked hard and consistently, was an excellent communicator...I truly have nothing negative to say about him. He loves what he does and you can tell from the quality of his work and his attention to detail. Without a doubt, I will have Ray return when we are ready for floors with the house addition. I have complete trust and confidence in his craftsmanship, as well as his price and dependability. If I could give 6 stars, that still wouldn't be enough! Thank you so much! I cannot wait to work with you again!!!! read more

When I moved into my new home, I wanted to put flooring down in my daylight basement. At the time, the flooring was multi-colored, uneven concrete. I asked for quotations from three separate contractors. Given one particularly uneven area, one contractor said wood flooring couldn't be done and recommended I rather put in carpet, while another suggested I use cork. Ray was the only contractor who said that although he saw the challenge, he thought that he could problem solve around it. The rest of my home has wood flooring, so I really wanted to stay consistent with that look if I could. And he came up with a great solution that looks perfect. Given it was a basement, I also wanted to make sure to select a product that would work in a potentially moist area. Ray gave me a list of flooring suppliers to choose a product from and when I found one I liked he actually drove to the store to check the quality and make sure it would be suitable for my daylight basement installation. That's a level of customer service I never would have expected but appreciated tremendously. The installation went smoothly and the results were spectacular! Ray was incredibly detail oriented and fixed things I didn't even realize to ask for. So if you want someone to install your floors that is reasonably priced, hard working, aesthetically thoughtful and able to solve sticky problems, Ray is your man. I cannot recommend him more highly. read more

Raymond did an excellent job on doing my floors. The job required sanding, staining and polishing my entire apartment which is 1200 Sqaure feet. Raymond was professional and completed the job in a fairly short amount of time. I would recommend him to my friends and family. read more

I needed a bunch of work done on a tight time schedule and Ray got it done perfectly and on schedule , which was awesome after having people not finish their commitments or have to come back multiple times . He is also super friendly ! read more

Raymond did an amazing job staining and re-finishing my wood floors. He listened to what I wanted and then showed me various options for the stain color. He finished my one-bedroom apartment in less than a week, and even came back on a Sunday (and after I'd paid him!) to do some touch-ups. Very professional and reasonably priced, and a very nice guy to boot. Highly recommended! read more

My experience with Cromwell was awful. They rescheduled my appointment and then forgot we had an appointment at all and left me waiting. They are very disorganized and too "busy". When I called Raymond he didn't even apologize and was extremely rude. I don't understand how other people can say that they were "professional, communicative, and easy going" when I found them to be the complete opposite. The positive reviews don't mean much of anything if they don't provide good service consistently. read more

Raymond was phenomenal from start to finish. He was prompt with schedule and communication. Which is hard to find with contractors these days. We decided to gamble a little bit on the color and try for a gray stain. After Raymond gave us several options we decided to go for it. It turned out awesome,we couldn't be happier. Raymond really prides himself on doing quality work, paying attention to the small details. He was also very personable and easy to get along with. Overall it was a very pleasant experience. The price was also very reasonable! read more

Cromwell Hill Flooring - Flooring Near Me - Portland, Oregon

See all

Great work! Out of the three bids we got, Ray was the most reasonable and also just seemed like a nice guy to have around for a couple of days. We needed lots of help with these 1914 floors for our SE Bungalow (nasty old paint, floor patch fix and replacement, glue on stairs, you name it). The floors look awesome and really motivated us to get moving on the other projects we had lined up- they are completely unrecognizable from before. Thanks for the conversation and beautiful work! read more

I rarely write yelp reviews, but this one so well deserved that I had to. I just bought a house in SE Portland and needed new floors installed due to some serious prior water damage. I decided to consult a friend on it and she recommended Cromwell Hill. The damaged parts covered a particularly complicated part of the parquet, very tiny design with multiple wood pieces. I contacted Raymond and explained the situation. I was a bit anxious at first knowing that this was a big job but after inviting him over to inspect the room he assured me that he could do the job within my time frame (Ray really knows his stuff about floors lol). He gave me a quote and it ended up being the best one out of 3 other companies I contacted. Ray was very accommodating of my schedule and requests, he only used eco-friendly material, did a awesome job at containing dust and he finished up much quicker than I expected. I needed it done before I moved in, about 3 weeks from the date I talked to him. Ray completed the partial repair and re-sanding in 2 days and gave me the perfect finish to match the room I didn't do over. It was really amazing for the complexity of the work and the time constraints. And he did the best job I've seen on a retouch. I'm so happy with my floors and I can't recommend Raymond enough! read more

Ray and his team are absolutely the best! Within a week they transformed what was once a dull, poorly finished, and in many spots less than flat floor into an absolutely gorgeous, museum quality, deftly level and even joy to walk on. Their attention to detail is second-to-none. Communication was also above-and-beyond outstanding. For about a month before they started for instance, I was constantly running ideas by Ray because I really wanted the job done right. Ray was always not only quick to respond, he often freely offered suggestions I hadn't considered that ultimately made quite a difference. These guys really care and I can't recommend them more highly! read more

Ray refinished my daughter's old floors. I never thought that anyone could do such a good job considering the condition her floors. He did an amazing job. read more

Ray did a tremendous job for us. We have an oak wood floor that had deep black stains due to a water leak under a floor mat. I thought for sure we would have to replace the wood and it would be very expensive to replace. Ray was able to sand down the black stain to the surface without damaging the wood and match the stain exactly. It was as though the damage never happened. And the work was so good and his price was so reasonable I gave him a 50% tip. I highly recommend Ray for any of your hardwood needs read more

Cromwell Hill Flooring has handled many jobs for me. They are a top notch operation who can handle any curve ball and will not hesitate to go the extra mile. You are in good hands here! read more