I've just signed up at the Lancaster center in Salem and had J J help me. He was so kind and…read morepatient with all of my questions! He was also very helpful in helping me to navigate the options and make an informed decision. I came in the next day and J J greeted me by name! I feel welcome here and am hoping that J J gets the recognition he deserves!!

This location is not safe for women. Two women informed staff that a random man was recording them…read moreduring their workout. PF took no action against the man and dismissed the women's concerns.

All of the amenities, great staff, clean gym. I couldn't ask for a better spot. It's pricey but…read morethat keeps the right people coming in.

Nice clean place, but I don't gym much so I can't really compare it to any other establishment. It…read morehas a coffee bar, so ummmm coffee? I guess. PNW I'd prefer a couple of beers on tap but that's just me. Actually, I'd prefer a few joints sold OTC to enhance and cool down my workout.

Terrible business that scams customers. They made it impossible to cancel my membership and are…read moreSTILL charging my son after he tried months to cancel his membership. Never again.

Experience: Workout…read more Pros: Equipment was available for use and it wasn't overly crowded. Cons: This place is grungy! I typically go over to the other location on commercial, which has a lot better equipment, is cleaner, airy, and spacious. Here the locker room is dirty and filthy, lockers were broke , and the bathroom was disgusting. Its not airy and bright in this location. Parking can be a tad bit confusing so you have to read the signs. What grinned my gears was the fact that you had to scan your card in oder to enter the gym door. What happens if you were having issues with your account and no one wasnt at the front desk? I wont be coming back to this location.

The number one thing that makes this gym stand out and keeps me coming back is Pilates with…read moreChristina. She's so nice and I always feel like I get a great well rounded workout when I go. She gives lots of options if you have any problems and is happy to talk with you after class to give suggestions for modifications. I believe she is the instructor for the Silver Sneakers class as well which is for seniors or people with less mobility. I have tried yoga with Fenny and it's a good class but not really yoga in my opinion. She uses lots of different things like bands and hand weights and paper plates and stuff, I feel like her class would be a great fit for someone who is just looking for a light guided exercise class. I have yet to try the other yoga classes, because they're really early in the morning, but I'll make it one of these days! Jake the manager is very amiable and helpful if you have any questions, keep in mind they are only staffed during the day though. I do really enjoy that it's 24hrs, because I like to go when no one is there so I can try things out that I'm not the most confident with yet. My only complaint is that I wish that it was a little more clean at this location. The women's locker room especially, often you'll see cobwebs hanging and greasy fingerprints all over the lockers. Nothing super gross, just needs a little more attention I think. Overall this is a very decent, affordable gym with a good variety of equipment and classes!

All I am going to say is it's a good gym for if your stopping by or just a quick workout but the…read moreservice is terrible and I'd rather go to any other gym no matter what you tell me

This facility is cutting edge and always clean. The staff truly cares. It is a great place to…read moreinvest your time!

Three years of lifting here. Overall a positive experience. The staff is great. But: many of the…read moremachines are not bolted down so they slide around as you lift. The squat racks are amateurishly placed in the middle of the workout floor far from mirrors. The biggest issue is just basic cleanliness. The water fountain is consistently filthy. I have notified the owner about this on numerous occasions. To no avail. I mean, how much time and effort does it take to wipe down a drinking fountain? We are drinking from this cesspool. See photo at your own risk.

This gym is friendly and well equipped. The staff/owner is attentive and helpful, going above and…read morebeyond to keep the space well equipped, clean, and safe. I like the location and I feel comfortable doing different levels and types of workouts. I highly recommend!

DON'T GO HERE‼ This location is not a good fit for anyone…read morelooking for a comfortable or professional gym environment. Since the ownership change, the atmosphere has shifted noticeably. The space feels tense and overly monitored, creating an uncomfortable training environment rather than a supportive one. Interactions between the owner and members are of confrontational as seen and experienced. In turn makes routine workouts feel stressful instead of productive as you are always being watched and judged. There is also a significant gap between the extremely positive online reviews and what many members experiencing day to day. Which raises questions about how accurately those reviews reflect the gym's culture. With talks of free memberships and "prices" in return. A gym should feel welcoming, respectful, and focused on fitness. Unfortunately, this location appears to fall short, and many people may be better served choosing a different facility. As there are many better professionally owned gyms in the area.

Membership Pros: a…read morelot of equipment and space to workout! Cons: these jokers are scammers! I had the Qfit membership but realized I was not using all of the services. I also went to another location downtown Salem,which was horrible facility wise (see previous review with pictures). So, I decided to downgrade my membership to the basic. Do you know these jokers said that I had to pay $10 per membership to downgrade? So essentially I would pay $20 to downgrade to basic from the QFit (i.e., $10 for premium and $10 for basic). I ended up cancelling and going beck to planet fitness. These jokers also charged my card when I cancelled without telling me or notifying me for the reason. I checked the my cancellation document and the contract and didnt see anything about the extra money they charged. Not happy with their service. I have attached the contracts, which has nothing about being charged extra money for downgrading memberships other than annual membership fee.

Great gym all around. Plenty of cardio, but if weight training is your focus, can't beat this…read morefacility.

Awesome gym with great staff who run the place. If you want a great gym full of helpful trainers,…read morecome to underground Strength!! You won't regret it, I promise. They will teach you the most effective and safe way to work out.

I absolutely enjoy coming here everyday! Not to mention Kavan and Joe are really great coaches…read more They are very helpful and actually care about their clients by correcting our form and motivating us to get our workouts done. The atmosphere is encouraging with machines all around, friendly people, and the loud bumpin' music. There is definitely a sense of family in this gym. I recommend this place to everyone, including the kiddos (they even have a kids program)!