All I am going to say is it's a good gym for if your stopping by or just a quick workout but the…read moreservice is terrible and I'd rather go to any other gym no matter what you tell me

The number one thing that makes this gym stand out and keeps me coming back is Pilates with…read moreChristina. She's so nice and I always feel like I get a great well rounded workout when I go. She gives lots of options if you have any problems and is happy to talk with you after class to give suggestions for modifications. I believe she is the instructor for the Silver Sneakers class as well which is for seniors or people with less mobility. I have tried yoga with Fenny and it's a good class but not really yoga in my opinion. She uses lots of different things like bands and hand weights and paper plates and stuff, I feel like her class would be a great fit for someone who is just looking for a light guided exercise class. I have yet to try the other yoga classes, because they're really early in the morning, but I'll make it one of these days! Jake the manager is very amiable and helpful if you have any questions, keep in mind they are only staffed during the day though. I do really enjoy that it's 24hrs, because I like to go when no one is there so I can try things out that I'm not the most confident with yet. My only complaint is that I wish that it was a little more clean at this location. The women's locker room especially, often you'll see cobwebs hanging and greasy fingerprints all over the lockers. Nothing super gross, just needs a little more attention I think. Overall this is a very decent, affordable gym with a good variety of equipment and classes!

All of the amenities, great staff, clean gym. I couldn't ask for a better spot. It's pricey but…read morethat keeps the right people coming in.

Mostly great but there are some issues. No one answers the phone, yet they tell us to call about…read morecertain things. All rules should be in much larger print (sauna, hot tub, steam room, etc.) Only 8 adult-only hours per week in warm pool and we should not have to educate parents about this often-ignored rule. One day 30 older kids w/ church group all jumped in at once. Another time 12+ kids in hot tub. Parents often looking at their phones and not watching their kids. Weight room so often (younger men) sit on one machine for half an hour, scrolling on their phone 90% of the time, while others are obviously waiting to do a few reps. Women's steam room has been dangerously hot lately. Half the shower curtain rings are missing. Often women in sweaty gym clothes in sauna, with phones, sometimes working out. Many people think the rules do not apply to them and they are not enforces.

Keeps charging account even after canceled then claims owing a large fee before able to join (over…read more400$) which is insane to charge someone and not cancel membership. Will never return here.

We're traveling the country in our van and we joined Planet Fitness because they have more…read morelocations nationwide than any other gym. We've been to a dozen locations in three states so far. This location is fairly new, everything was nice and clean. The showers had hot water and the employees were friendly and actively cleaning.

I really like this gym, but it does not cater to us night owls! I would give it a five-star review…read morebut for the hours. I tried for about a month to fit it into my schedule and it simply wasn't possible for me. Unfortunately, I had to go with its competitor, Planet Fitness (that I honestly like a lot less), that is open twenty-four hours during the week and until ten o'clock on the weekends. Please consider extending hours, Physiq! I want to come back!

Terrible business that scams customers. They made it impossible to cancel my membership and are…read moreSTILL charging my son after he tried months to cancel his membership. Never again.

Awesome gym with great staff who run the place. If you want a great gym full of helpful trainers,…read morecome to underground Strength!! You won't regret it, I promise. They will teach you the most effective and safe way to work out.

I absolutely enjoy coming here everyday! Not to mention Kavan and Joe are really great coaches…read more They are very helpful and actually care about their clients by correcting our form and motivating us to get our workouts done. The atmosphere is encouraging with machines all around, friendly people, and the loud bumpin' music. There is definitely a sense of family in this gym. I recommend this place to everyone, including the kiddos (they even have a kids program)!

This was my first time ever doing pilates. All the instructors are very knowledgeable and patient…read more I have spinal and knee injuries, they will modify the routine for me and never expect or get upset if I'm not able to do as instructed. Even after 3 months off during the first year for illness and surgeries, I recently completed 100 workouts and received a prize and certificate. I never expected to be treated this well and with respect. You should give it a try!

I've been a member for more than a year and this is the first time in my life that I can honestly…read moresay I look forward to working out! The studio is my new happy place. All of the instructors are knowledgeable and encouraging, and the staff is friendly and know you by name. People of all ages and sizes are welcome with open arms. I also appreciate the genuine community among members -- there is none of the competitive vibe you feel at some gyms. Not only do I feel stronger, but these workouts have made a huge difference in my mental well-being, too. Thank you, Club Pilates!!!

This gym is friendly and well equipped. The staff/owner is attentive and helpful, going above and…read morebeyond to keep the space well equipped, clean, and safe. I like the location and I feel comfortable doing different levels and types of workouts. I highly recommend!

DON'T GO HERE‼ This location is not a good fit for anyone…read morelooking for a comfortable or professional gym environment. Since the ownership change, the atmosphere has shifted noticeably. The space feels tense and overly monitored, creating an uncomfortable training environment rather than a supportive one. Interactions between the owner and members are of confrontational as seen and experienced. In turn makes routine workouts feel stressful instead of productive as you are always being watched and judged. There is also a significant gap between the extremely positive online reviews and what many members experiencing day to day. Which raises questions about how accurately those reviews reflect the gym's culture. With talks of free memberships and "prices" in return. A gym should feel welcoming, respectful, and focused on fitness. Unfortunately, this location appears to fall short, and many people may be better served choosing a different facility. As there are many better professionally owned gyms in the area.

What an absolute fire workout. I really enjoyed the class that I took here. I left feeling like I…read moreknew what I needed to work on to improve my fitness. Learned so much!

The coaches are amazing. This is my happy place. After recovering from a traumatic head injury, I…read morecouldn't wait to return. The coaches kept an eye on me and made sure I didn't overdo it. They can modify workouts whenever necessary. The energy in this place is amazing! I feel like a part of an amazing community when I walk in the door!

I've been a member for over a year & just upgraded from the basic membership. Not sure what people…read moreexpect from a gym with these complaints other than the big crowds..this place has: -updated & functional equipment -available staff -it's always very clean -childcare -convent locations all over.. All & all its a good place for a good price. I recommend it to everyone

Membership Pros: a…read morelot of equipment and space to workout! Cons: these jokers are scammers! I had the Qfit membership but realized I was not using all of the services. I also went to another location downtown Salem,which was horrible facility wise (see previous review with pictures). So, I decided to downgrade my membership to the basic. Do you know these jokers said that I had to pay $10 per membership to downgrade? So essentially I would pay $20 to downgrade to basic from the QFit (i.e., $10 for premium and $10 for basic). I ended up cancelling and going beck to planet fitness. These jokers also charged my card when I cancelled without telling me or notifying me for the reason. I checked the my cancellation document and the contract and didnt see anything about the extra money they charged. Not happy with their service. I have attached the contracts, which has nothing about being charged extra money for downgrading memberships other than annual membership fee.

Lousy experience with cancellations, employees late to appointments and no shows, as well as poor…read morecommunication from the franchise and corporate. What started out as a great experience quickly turned south when we signed up for a subscription. No-shows on confirmed appointments, app issues to even schedule an appointment, and the cancellation process is a nightmare. The link to cancel on the company website doesn't work. I had to call in twice to get the employee to even attach the form, still they continue to charge us hundreds a month. It's really too bad because the actual service was amazing for my wife and I.

Went in for an introductory 50 minute stretch. Ashley was absolutely amazing. I felt like we were…read moreold friends. Her technique was great and as a marathoner I walked out feeling amazing. If only I could afford the membership, I'd be back every week!!!