All of the amenities, great staff, clean gym. I couldn't ask for a better spot. It's pricey but…read morethat keeps the right people coming in.

Mostly great but there are some issues. No one answers the phone, yet they tell us to call about…read morecertain things. All rules should be in much larger print (sauna, hot tub, steam room, etc.) Only 8 adult-only hours per week in warm pool and we should not have to educate parents about this often-ignored rule. One day 30 older kids w/ church group all jumped in at once. Another time 12+ kids in hot tub. Parents often looking at their phones and not watching their kids. Weight room so often (younger men) sit on one machine for half an hour, scrolling on their phone 90% of the time, while others are obviously waiting to do a few reps. Women's steam room has been dangerously hot lately. Half the shower curtain rings are missing. Often women in sweaty gym clothes in sauna, with phones, sometimes working out. Many people think the rules do not apply to them and they are not enforces.

I've just signed up at the Lancaster center in Salem and had J J help me. He was so kind and…read morepatient with all of my questions! He was also very helpful in helping me to navigate the options and make an informed decision. I came in the next day and J J greeted me by name! I feel welcome here and am hoping that J J gets the recognition he deserves!!

PF doesn't care about women's safety. They dismiss concerns brought to them by their gym members…read moreand take NO ACTION! Do better PF!

Terrible business that scams customers. They made it impossible to cancel my membership and are…read moreSTILL charging my son after he tried months to cancel his membership. Never again.

They make it impossible to cancel your membership and there are a bunch of hidden fees.read more

Awesome gym with great staff who run the place. If you want a great gym full of helpful trainers,…read morecome to underground Strength!! You won't regret it, I promise. They will teach you the most effective and safe way to work out.

I absolutely enjoy coming here everyday! Not to mention Kavan and Joe are really great coaches…read more They are very helpful and actually care about their clients by correcting our form and motivating us to get our workouts done. The atmosphere is encouraging with machines all around, friendly people, and the loud bumpin' music. There is definitely a sense of family in this gym. I recommend this place to everyone, including the kiddos (they even have a kids program)!

This was my first time ever doing pilates. All the instructors are very knowledgeable and patient…read more I have spinal and knee injuries, they will modify the routine for me and never expect or get upset if I'm not able to do as instructed. Even after 3 months off during the first year for illness and surgeries, I recently completed 100 workouts and received a prize and certificate. I never expected to be treated this well and with respect. You should give it a try!

joined 2 years ago, initially great studio, excellent instructors, under new general manager the…read morestudio is not welcoming, and they have let go their best instructor. I was blocked from taking classes after I wrote a poor review. I had done almost 400 classes. do not recommend

This gym is friendly and well equipped. The staff/owner is attentive and helpful, going above and…read morebeyond to keep the space well equipped, clean, and safe. I like the location and I feel comfortable doing different levels and types of workouts. I highly recommend!

DON'T GO HERE‼ This location is not a good fit for anyone…read morelooking for a comfortable or professional gym environment. Since the ownership change, the atmosphere has shifted noticeably. The space feels tense and overly monitored, creating an uncomfortable training environment rather than a supportive one. Interactions between the owner and members are of confrontational as seen and experienced. In turn makes routine workouts feel stressful instead of productive as you are always being watched and judged. There is also a significant gap between the extremely positive online reviews and what many members experiencing day to day. Which raises questions about how accurately those reviews reflect the gym's culture. With talks of free memberships and "prices" in return. A gym should feel welcoming, respectful, and focused on fitness. Unfortunately, this location appears to fall short, and many people may be better served choosing a different facility. As there are many better professionally owned gyms in the area.

The coaches are amazing. This is my happy place. After recovering from a traumatic head injury, I…read morecouldn't wait to return. The coaches kept an eye on me and made sure I didn't overdo it. They can modify workouts whenever necessary. The energy in this place is amazing! I feel like a part of an amazing community when I walk in the door!

What an absolute fire workout. I really enjoyed the class that I took here. I left feeling like I…read moreknew what I needed to work on to improve my fitness. Learned so much!

Membership Pros: a…read morelot of equipment and space to workout! Cons: these jokers are scammers! I had the Qfit membership but realized I was not using all of the services. I also went to another location downtown Salem,which was horrible facility wise (see previous review with pictures). So, I decided to downgrade my membership to the basic. Do you know these jokers said that I had to pay $10 per membership to downgrade? So essentially I would pay $20 to downgrade to basic from the QFit (i.e., $10 for premium and $10 for basic). I ended up cancelling and going beck to planet fitness. These jokers also charged my card when I cancelled without telling me or notifying me for the reason. I checked the my cancellation document and the contract and didnt see anything about the extra money they charged. Not happy with their service. I have attached the contracts, which has nothing about being charged extra money for downgrading memberships other than annual membership fee.

Great gym all around. Plenty of cardio, but if weight training is your focus, can't beat this…read morefacility.