Where do I even begin…read more.. This gym has now pulled the same stunt TWICE. Last year, they abruptly stopped accepting Active & Fit memberships with no real warning, forcing members to scramble and switch. I switched to Husk. Yesterday, I was informed they no longer accept Husk either. Just like that. Money already paid for the month, and I'm locked out of a gym I'm actively paying for. When I called to sort it out, I was told a manager would call me back so I could at least use the facility for the period I already paid. Instead, the person I spoke with on the phone laughed at me and hung up. Mind you, the manager never called me. The customer service is just the cherry on top of a very broken sundae. A sink in the facility has been propped up with a literal plank of wood for nearly a YEAR. Not repaired -- propped up with wood. The stretch room has barre handles affixed so loosely to the wall that they could snap off mid-use and seriously injure someone. Multiple pieces of equipment have loose bolts and missing washers. This is a liability waiting to happen. Paper towels and soap are routinely out -- in a gym, of all places. This place charges over $60 a month. For what, exactly? Broken fixtures, unsafe equipment, and staff that laughs at you when you have a legitimate concern? This location has been through 3+ ownership changes, and it's no surprise. Do yourself a favor and find somewhere that actually maintains its facility and respects its members. This is not it.

men's bathroom sink broken for a year. instead of repair owner has covered with a tarp. AC broken…read morefor extended periods. frequently no soap or paper towels in men's locker. cloth towels available 35% of the time . General facility not well maintained . Staff at desk sitting with phones.

I have stopped in here several times pre-Covid and post-Covid. I have seen the advancements that…read morethe business has implemented to keep up with the times. One of my biggest requests was 24-hour access, which was added within the last month. They have the typical cable weights, free weights, cardio, and a smoothie bar/station. But, they recently added an area that allows more Crossfit workouts, i.e., box jumps, sled drags, and such. Are you going to get something that a bigger club has, like a basketball court, swimming pool, and such nope. But you get the personalization of the owner being there, the staff knowing who you are when you visit, and it is not overcrowded. The staff consistently exceeds expectations and is very personable when I am there. If you want a more personalized experience instead of your average overcrowded gym, give them a try.

Great spot! This place is a no nonsense gym with everything you could need. It's clean and the…read morecrowd is good mix of people. Would highly recommend!

(Lake park location) All the machines are old and rusty , the bathrooms smell like old pipes, all…read morestalls are rusty and have mildew, the basketball court smells like it needs to be aired out, and there's dust bunnies longer than "Jason Momoa's" hair. Everything needs to be replaced.

The LA Fitness "Signature Club" (in Alton) was really disappointing. Urinals and stalls in the…read morebathroom are seemingly always out of order. Many of the resistance machines are "undersized." I stand 6'3" and there are no leg press machines that I can use - they have three; all far too small. The front desk staff are nice, but say they have no control. The cardio area is nice. The regular and recumbent bikes, treadmills, steppers, etc. are laid out and spaced well and the overhead fans are great. But that's about it. The shame is that the "old" LA Fitness on PGA Boulevard was great. Its a shame that it closed.

I wish I could give this gym a higher rating because the low price of membership in such a high…read morecost of living area is a relief to the wallet but it is always crowded with never being able to find a space on the floor or the weights you need. Now it's been overcrowded with teenagers for the summer as well which makes the experience even worse. I also wish this location was like other locations with having workout classes. The movie theater cardio room is a plus and the recovery area is also a plus. I hope once they open another location in Palm beach gardens that they take the members feedback and improves it substantially!

Sticking with the 1~ got yet another call from Eli and this time he hung up on me. Charge you for…read morechildcare at enrollment without telling you this location doesn't have it, IMPOSSIBLE to get a human when you call, managers pretend to talk to regional. Need serious training.

By far the best bodybuilding gym in West Palm Beach/ Palm Beach Gardens area…read more Lots of non bodybuilders are also here. You can't find half of these equipment around anymore. The owner has done a good job with the equipment selections. May need underhand grip lat pulldown machine but that's minor compared to his inventory.

Do not recommend this gym as the staff constantly allows their buddies to openly vape inside on the…read moregym floor. The bathrooms also smell and need updating. Haoie at the front desk is a rude employee with anger issues. I recently asked him if the gym allows vaping as he was the employee working; his response was "no you have to tell me who though" he also yelled this and so I told him who was vaping and then he walked away. I thought the interaction was weird so I decided to go up and ask if he has an issue with me or what not and then he freaked out and called me a fucking dick 4/5 times , called me buddy multiple times and told me he has another job and that this job does not matter. He also claimed that my membership did not matter cause it's a wellness account paid by employer and he said " that does not affect me". Very unprofessional behavior. He stated management and owner do not have a contact so I messaged the Owner on instagram and will see what happens. It is against Florida law to allow vaping inside so it should not be an issue but unfortunately at most gym it is.

They have taken over all the mirror space where the women used to use free weights. They replaced…read moreit with more equipment for the men. I think they don't value women at all. They have to lay their work out mats in the middle of the room along with the women's free weights.

I've belonged to this gym for 8 yrs.. The only thing i dont like is they dont change their tanning…read morebulbs enough. I Dont even get alittle color when i tan..i go to the gym in jupiter where the tanning beds are alot stronger.. If you like to tan dont go to the PBG gym..Havent changed their bulbs in yrs..

Love this gym because they have the right amount of free weights, equipment and training area to…read morework out even when it is busy Gym is clean and staff at front desk is friendly Don't use thier trainers but seems they have a lot of clients Not too many classes but not why I joined them Use other studios for those classes

I went here for one day in January this year. Visited from St. Louis, Missouri. I have been dealing…read morewith fraudulent payments from this gym for almost 6 months now. I already have been a member with Crunch since early 2025. I love their gyms, and when I got to Florida, I wanted to try the gym here, but only had a base membership. My dad wanted to go with me as well, so I figured the best course of action was to upgrade my membership there instead of getting 2 day passes. Figured it would be cheaper in the long run, bc then I could visit any gym and bring guests too. When I arrived, I told them about my existing membership and said I wanted to upgrade. The employee said he understood, I don't remember his name but he seemed nice. Instead of upgrading my membership, he proceeded to give me an entirely new one without my knowledge. He tricked me when I had already told him exactly what I wanted, probably so he could get some kind of bonus for selling a membership. It took me 2 months to even figure out what was happening. I kept getting charged double membership dues every month, and it wasn't until I received an annual fee that I knew wasn't due yet that I figured out what had happened. I called the gym, explained my situation, but there wasn't a manager there. They said they would put a note for him. Days go by, no response. I called again, manager had "left early". This happened several times until finally one of them gave me an email for corporate to get things fixed. I emailed them, explained myself once again. No response, even to this day. The manager simply did not care. I kept calling, and calling. They owed me around $134 dollars. I'm already a member, but they were charging me 2 memberships, when if they had just upgraded me like they were supposed to, this wouldn't have happened. It took around 4 months of calling for someone to finally put in a request for a refund. The manager was there that day, but there was a nice female employee that handled it for me instead, claiming the manager was "busy". She should be the manager instead, since she actually has respect for paying members. Because I was trying to be a good consumer and upgrade my membership, I got punished for it. I should have just bought the two day passes for $30. They put in the request for my refund on May 21st, I visited this gym in early January. I am keeping this review up until I receive my refund, since I still haven't seen it pop up in my balance.