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    Crossover Health

    5.0 (2 reviews)
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    10 months ago

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    9 years ago

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    Inspire Medical Care - We're committed to providing quality care for our Sunnyvale community. With staff fluent in Spanish and Korean.

    Inspire Medical Care

    4.2(5 reviews)
    1.2 mi
    Walk-ins welcome
    Certified professionals

    Absolutely DO NOT go to this clinic. I originally scheduled an appointment with them last year and…read morewaited several months before I could see the provider. When I showed up to my appointment they told me that the provider no longer works there and my appointment did not exist. Not once did they call to let me know this prior to me arriving. They remedied the situation at the time (after I complained to them about needing to see a provider) by scheduling another visit with a different provider a week later. I established care with this provider and they were able to help me with all my medical needs. I messaged them to make an appointment for this year, and they called me back to let me know that my provider resigned last September! They had no decency to call or message me to let me know that he left the practice. This office is extremely unprofessional and quite frankly they do not care about you or your health. I don't understand how they can go through so many providers in so little time, that is saying something. Go there at your own risk!

    I don't tend to go to doctors offices frequently, but I was pretty impressed with the…read moreprofessionalism and genuine engagement with my questions from the staff here. My only real complaint is that I got a couple bills at very different times. They weren't absurdly high or anything, but it was a bit frustrating feeling like I had settled up bills, just to get another a month or two later. That might be more to do with insurance stuff than the office, though.

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    Inspire Medical Care

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    Kaiser Permanente Santa Clara Medical Center

    Kaiser Permanente Santa Clara Medical Center

    2.9(807 reviews)
    4.0 mi

    Recently, I had two foot surgeries at the Santa Clara Kaiser. I wanted to congratulate Kaiser for…read morechoosing Dr. Bui at its Podiatry department. Dr. Bui operated on both of my feet so great that only the day after surgery I had slight pain and that was it! As of the second day, I was able to walk around without any pain or discomfort. For my first procedure he gave me various painkillers, anti inflammatory, ... Not only I didn't find the need to take them, for the second procedure I asked him not to prescribe me any medications as I wouldn't need any. To me, these were magical procedures. If I had not experienced this on my own, I wouldn't believe anyone's advice! I feel lucky and grateful for being referred to Dr. Bui by my nephew. Dr. Bui is also my sister's specialist as well yet referred by my nephew. Now, we have an outstanding family doctor. Appreciate it Dr. Bui!

    Very disappointing experience at the Kaiser Permanente Santa Clara Laboratory, Department 168 on…read morethe 1st Floor. My young son has Down syndrome, is nonverbal, and experiences severe anxiety with medical procedures. Despite requesting a private room to help reduce his distress, we were required to remain in the main laboratory area for his blood draw. The procedure became increasingly traumatic as he cried, struggled, and became overwhelmed. After the blood draw, he removed his bandage due to sensory distress and began bleeding down his arm and onto the floor. While he was visibly upset and actively bleeding, assistance was not provided as quickly as it should have been. I expected greater compassion, appropriate accommodations for a child with developmental disabilities, and a more trauma-informed approach to pediatric care. Instead, the experience felt rushed, stressful, and unnecessarily traumatic for my child. I hope Kaiser reviews its procedures and staff training for working with pediatric patients and individuals with special needs.

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    Kaiser Permanente Santa Clara Medical Center
    Kaiser Permanente Santa Clara Medical Center
    Kaiser Permanente Santa Clara Medical Center

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    Crossover Health - medcenters - Updated July 2026

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