Not a 5 star Facility. Significant physical Plant issues…read moreand layout. Lost the Heart of a non profit. Poor management at the top nearly bankrupted the whole community.

Quality of care. Response to needs when having a medical crisis is lacking. The so-called food is…read moredisgusting and not safe for human consumption in my opinion. And I don't feel safe at night. Some of the employees are very frightening.

Tom and the gang at Above and Beyond are as good as it gets…read more Very professional and effective. Easy and comfortable to talk to. Highly recommend them if you should ever need any physical therapy needs. A+

So I have to start by saying I would definitely give this place a 10 plus star rating if I could…read more I was referred here by my insurance company. The office is always clean. I can not say enough about the staff, they are absolutely amazing. The staff have always returned my calls, know my name when i come in, and i have never had to wait more than 5 min to be seen. David Tom Connor and Sam are super amazing. They all took the time to listen to how I got injured, what my complaints were, where I would feel pain while doing the exercises. If I was in any type of pain while doing an exercise they would think of another way to do it so I could still continue to strengthen the area I needed to. Absolutely amazing team. P.s. Love the super hot towels and the soft tissue massages It REALLY REALLY helps to loosen up the injured area.

We visited the Palazzo and were very, very impressed with the recent remodeling which has taken…read moreplace. Although we hadn't seriously considered moving, we met twice with marketing personnel and toured the requested 2-bedroom unit. The staff in Marketing were very helpful and honest. We were shown price lists, etc. The community appears to be well managed and is planning for the future: some independent-living unit have been converted to assisted living, which certainly follows the national trend. Unfortunately the 2-bedroom unit lacked adequate storage for us. Had it been configured differently, there is a good chance we would have moved.

The personal care and one one one concern for a patient is outstanding. The nurses. The CNAs…read more The PT department is exemplary. Very concerned and involved. I spent a month there in rehab for a severe knee injury and never would have been able to come home without their incredible care.

The second part of hubby's hospitalization was here. The Barrow Neuro Rehab is on the other side of…read more3rd Street, attached by an indoor bridge from the St. Joseph's Hospital main building. You can tell immediately that this side is newer. The unit is unique in that the rooms are mostly all shared. It appears that space is limited, and that may explain why. We chose to stay at Barrow, despite shared rooms, because this is thw place with the most specialized rehab for spinal cord injuries. Thankfully, hubby had a room of his own for the entire stay. The rooms, because they are shared, do not have a sofa like other rooms. But they do have a tall cabinet, a dresser, and a really big t.v. on each side of the room. There is a curtain that separate the two spaces. There are two gyms--a physical therapy gym and an occupational therapy gym, which had a robotics gym. The PT gym has a small indoor track, a short set of stairs, a life-size model car front end, a ride of padded tables,and many machines to work out muscles and practice balancing. The OT gym has a couple of padded tables, a table to sit and do activities for fine motor skills, a weight and stretching machine, and some really cool state of the art machines to help with balance and coordination. Hubby got to use a life-size video game in which you use your legs to move a basket to catch the balls on the big screen. Very cool! There is a real "home" complete with a big kitchen, bedroom, bathroom, and laundry so that people can learn how to safely function in the home with their new limitations. The staff here is top notch. All of them. From the nurses to the therapists to the PCT's (many of whom are RNs in the PCT role for the day) to the doctors. They are attentive and really rooting for everyone to get better. I can't give them enough praise. Nobody wants to have to be a patient here, but if you need a Neuro rehab center, this one is great.

This review is specifically for Barrow's Inpatient Rehabilitation Center, not the surgical or…read moregeneral hospital services--which are already widely recognized and deservedly praised. When I was researching options for my wife's post-surgical recovery, I found very little detailed feedback about the inpatient rehab facility. I hope this review helps fill that gap. Let me start by saying: the treatment my wife received was phenomenal. That's not a word I use lightly. I come from a professional background that emphasizes planning, execution, and a pursuit of excellence, and I was genuinely impressed at every level. The medical care was outstanding. Dr. Bliss and Dr. Linke were not only knowledgeable but also deeply attentive and responsive. When a few complications arose, both physicians intervened promptly and with skill, leaving no room for doubt about their commitment and expertise. The nursing staff deserves praise as well--they were consistently helpful, kind, and ready to go the extra mile. But the heart of this review, and the true stars of the experience, are the physical and occupational therapy teams. Simply put: wow. Whether it's their training, their personalities, or a combination of both, the PT/OT staff at Barrow are compassionate, driven, and remarkably effective. Their ability to connect, motivate, and produce tangible results made a real difference in my wife's recovery. They don't just go through the motions--they care, and it shows. No hospital experience is without its challenges, but this one came remarkably close to faultless. And I say "almost" only because perfection is such a subjective, elusive thing. To the entire Barrow rehab team: kudos. You exceeded expectations in every way. ---

Must see doctor! I injured my lower back severely lifting weights and one visit helped the pain go…read moreaway, definitely recommend this Location

From the owner: Chiropractic/Physical Therapy Auto Accidentsread more

This place is unbelievable The staff is very friendly and…read morehelpful It's well organized and efficiently run If you work with them you're going to be getting out sooner than you expected The facility is worn, but the people are unbelievable!

I can't believe this place still exists! My dad, a stoic and proud man his entire life, cried and…read morebegged me to take him out of this place. I could never get ahold of anyone on the phone and worried endlessly until I got him out. He fell one day while left unattended in the shower where he laid for probably 20 minutes frightened and humiliated. I will be pursuing charges with the state.

I agreed to put my husband in the skilled nursing section of Horizon because they offered physical…read moretherapy 5 days a week. After being in the hospital for 7 days with limited walking (once a day for a few minutes) the idea of having physical therapy almost every day (Mon-Fri) was appealing. The Admissions/Marketing director, Zach, met me at the hospital and painted a very positive picture of the place. He said I could take him home anytime if I didn't like the place. The hallway to his room reeked of urine and his room was very depressing. The single-size bed was very small for a large person and had no bed rails. When I asked for them I was told I would have to wait until Monday so PT (they don't work on weekends) could order them. When I said I was worried about him falling out of bed, the suggestion was to push the bed to the wall. I suggested a chair on the open side. The furniture looked like Good Will donations (I am not allowed to include pictures). The bathroom had a roll-in shower (curbless) but no grab bars or soap niche. The shower chair was very difficult to push. There was 1 grab bar on the side of the toilet. I brought this up to the PT person who shrugged his shoulders. He also gave excuses why they don't put full or 1/2 rails on the bed. (I am an Aging in Place certified designer so I am aware of what should be provided for safety). Their first medical transport from the hospital to Horizon broke down so the driver waited for a second, arriving at Horizon late on a Friday. I was already feeling uncomfortable about several factors and while I hoped the situation would improve once my husband settled in, this was not the case. I told them when he was admitted that he was gluten free, so when I was there for his breakfast on Saturday I saw that it was gluten food. I then brought 3 meals a day that followed his dietary requirements. Although it is advised to leave valuables home, I brought my husband's walker marked with his name. It was fortunate that he had his walker since he used it to go to the bathroom and walk around the room. On Sunday I had had enough of the place and wanted him discharged from Horizon. I was told I couldn't take him home because it would be against doctor's orders (whom I never saw) and the insurance would probably not cover his stay. When I mentioned that Zach emphasized that I could take him home anytime, I was told that Zach lied. I agreed to wait until Monday when the doctor would discharge him and the physical therapist would evaluate him. The evaluation was a joke & told the therapist that my husband was getting in-home therapy before the hospital incident and he would continue with it because it was much better than what they offered at Horizon. Given this continued disappointment, I reached my limit and said explicitly, "Okay, now I want to take him home." I was told by Tyhara, an administrator, that because my husband had had physical therapy, he could not be discharged on the same day, so I had to wait for the next day, despite my being told when I asked Zach, the Admissions Director that early discharge was allowed, without mention of this constraint. Perhaps they wanted to charge for another day since I was cutting short this internment. Bottom line, I would never recommend Horizon to anyone. To summarize: - Care staff is nice - Policies need clarification, particularly around discharge requirements - Room aesthetics need much improvement - Room safety issues are a major concern - Food quality needs improvement

They are so understaffed. My mom would be at the nurses station for hours facing the wall. Not…read moreenough therapy and total neglect. Got her out of there as soon as possible. Horrible environment for any type of recovery!!!!!!