Staff is rude. Bethel took in my items that I brought into sell. It seemed like she didn't approve most of my items. On the second day I came back to pick up the remaining of my stuff, good thing she was off. Her colleague ended up taking three additional items and consigned my bag. I guess they are all trained differently. The vibe is offsetting, just close the doors and reopen when everyone is ready and happy to work. read more

I'm not so sure I really love this whole selling thing. It's kind of annoying. So this is the second Crossroads I've been to, the first being in Irvine CA. I notice this is WAAAAAAAAAAAAAAAAAAAAAAAAAAAAY more bay area. Much grungier, casual clothing. I could see more of my clothes selling here. But I must have misjudged because only one of my items sold. I thought I brought in some interesting pieces, but the piece that sold was flannel. (Surprise). The clientele is way more "Berkeley" and the clothing selection is less designer and more casual, which has its perks - lots of every day clothing - sweaters, jeans, etc, but very different from what it looked like they were buying. :/ The Irvine location was way more limited in its selection and had many more designer pieces. Not sure I'd be back. I came in on a Saturday about 4 PM and only waited about 15 minutes to sell. There were a number of individuals waiting to sell, but I spent my time browsing and easily killed the time. read more

Being so serious right now, DO NOT do consignment with them. And if you do make sure to ask about the "relinquishing" policy. When I went over the contract with the worker she left out the part about how if your clothing item doesn't sell, instead of calling you (like she told me they would in person and when i called again to check on my item) they just move the dress out of the store and you lose your designer item. read more

Purchased way too many cute jackets, some knee high boots, a pair of jeans and a scarf. Liked the store and the variety of clothes. The girl ringing me up had a major 'tude so I took of a star for that. read more

I have sold couple of my clothes here and the workers were friendly! However, the clothes were really dusty. I think they should try to find a way to keep the place and clothes cleaner. read more

Great selection of clothing at great prices! Staff is always so friendly and helpful!

Update: Less than 24 hours after my initial review, a Crossroads employee (corporate, I believe?) contacted me and asked me to contact the store manager, Kelli, to see if we could clear up the miscommunication and understand the situation that happened two days ago. Kelli was super helpful over the phone, and was easy to meet in person at the College location. She clarified to me Crossroads' trade/cash policy, which was totally my fault for not taking store credit on the day I sold items (over a month ago ). Regardless of my mistake, Kelli (and Dikki) were kind enough to look up in the computer system the history of my selling history (and I'm guessing they could also see how much cash was given to me two days ago vs the trade amount I originally asked for). Both employees put in a solid effort in figuring out how to reverse the cash vs trade mix-up, which paid off, and I am beyond appreciative of their kindness and willingness to help. Obviously, with the trade/store credit, I will be back to Crossroads. I love shopping second hand because I like to shop local and reduce waste. I was bummed two days ago at the thought of having to find somewhere else to do my shopping, but am glad that I won't have to. I am happy to see that the store is in such good hands (i.e., corporate, store management, the older/more serious store employees) and that the company really does care about their customers. This Crossroads location would have been just fine had I decided not to come back, I am one customer of many. I totally get that, and that's what makes me so grateful to those who reached out to help resolve the situation promptly, professionally and kindly. read more

My apologies to the staff and customers at the Cross Roads Trading on College Avenue in Oakland. After having had a good experience at the store about week ago, I took several men's jackets to sell today. When I arrived there were 17 people ahead of me. After 4 hours I told one of the staff members that I planned to go get a bite to eat. When I came back it looked like my name had been called when I was out. I was told I'd need to wait in line after people who were then ahead of me. I was upset since I thought that since I told a friendly employee I was going out while I waited for such a long time to have my clothes evaluated and they didn't say that would be a problem. Now I see that was not the way the store operates. I should have stayed there no matter what. No matter how long. I feel so sorry for the two employees who must look at a ton of clothes everyday. My guess is they are not paid what they re worth. I am sorry I lost patience and hope the employees will get more help so they are not so pressured no one has to wait so long for help. read more

I don't know who the hell this company thinks it is. You're selling TARGET clothes, that's USED for over what it's worth at target. What the actual fuxk is wrong with this company? I bought a band shirt from this company over 10 years ago, and paid 15$. I went in the other day and a Rolling Stones shirt from TARGET was over 20$. It's not even worth it to shop here, just buy your clothes new, you're not going to save any money buying used from here. You have a better chance buying from gals on Instagram and Etsy. Fuck this corporate bull read more

Before you drive over there hauling heavy bags of items to sell - just don't. I took two large bags, 30+ pieces and they only bought two pieces for $10!!! My clothes is good current brand quality clothes better than what they have selling on the rack. Also, I had to drop off and go back a day later - double the effort due to COVID. They are not a friendly group either, very annoyed by everyone and all. Last time I'm doing this. Heads up to anyone wanting to sell. read more

COVID review: I've been coming to Crossroads in San Jose for a few years and love their store! I'll sometimes drive out of my way to SF or even Oakland to check out their other locations. Different stores carry different things and you'll never know when you'll find a cool item somewhere else. The concept is amazing and as somebody who shops and then donates a lot of clothes, it was perfect. I take all my gently worn clothes over there and chose to trade it for credit. You get more money back in credit than cash which is fine for me because I use the credit when I'm broke (don't judge) but still want to shop a bit! They have awesome clothes and accessories for men as well. They have a wide arrangement of clothes from H&M to free people to Louis Vuitton on consignment and all for great prices! Don't expect goodwill prices but definitely A LOT cheaper than actually going to Zara. A plus side is sometimes you find treasures from brands you didn't know existed. Now since covid... You have to make an appointment ahead of time to sell. It's honestly even better than before because sometimes there would be a line of 4 people selling/waiting when you'd get there. This cuts that back by a lot. Crossroads has an app that they used before but I believe it's been useless since Covid and you have to call to make the selling appointment. They have hand sanitizer at the front door and ask you to sanitize before coming in which is pretty cool because you know everybody is walking in with sanitized hands at least! The checkout line is spaced 6 ft apart from others. You will occasionally bump into somebody while shopping but they have mask on and it's inevitable. They seem pretty strict on their rules. read more

The usual venue, lots of random stuff, really gotta sort through to find the keepers. Sometimes I find it funny that there's a recycled forever21 shirt that's basically the same price as you'd find it new. I understand quality brands getting vintage, but really? Pretty busy place, so it must do well as a business. If you are a regular, I could imagine finding something in the turnover. read more

I'm a former blogger and online shopaholic. I've also been hoarding a bunch of pre-prego clothes with the hopes of one day fitting back into them...well my youngest are 5 and my oldest is 10 so I think it's time to let that ish go like I did my twenties!! Can we pour out a lil rose' for my twenties??! (sniff) Ok back to the review, in to Crossroads I go with my suitcase of goodies. One girls trash is the others treasure right? Well both times I've sold here they took some great items and compared to other consignment/thrift stores gave me a much higher payout! Score for me and those lucky owners of my old goodies. The key to selling items is knowing each locations customer. If you have some timeless pieces that are on trend but not super trendy (no fast fashion) that you're willing to let go this is the spot for you! read more

I went to the Crossroads on College Ave on 2/2/22 - two days ago - brought in four small tote bags. My main goal is to clean out clothes I don't wear for a halfway decent price and the unsold will be dropped off at goodwill. I brought in a lot of in trend items including a pair of Jimmy Choos and Prada kitten heels on top of some men's worn-once-items from my husband's closet. A middle aged woman employee helped me, which I guess was very telling of what she considers to be trendy will be very different from my 20 y/o style. I was told she "didn't find any trendy pieces". The overall conversation with her was not a warm one. Anyway, I happened to come across the Crossroads on Fillmore St in SF. I sold half my items today and was even told that my "Prada heels are so cute and will probably sell quickly." The employee at the Fillmore location even gushed over a pair of Tony Bianco loafers I had brought in. I don't write reviews often but I do have to say that I find the employees at College Ave actively create an unwelcoming environment. I am really intrigued as to why management hires people that hate their job and in return take it out on customers. read more

-Nice staff -Not a huge fan of the selection even though I've brought in stuff that's higher quality than what they sell -Smells kinda stuffy -Selling takes a long time, so I went to Goodwill read more

Don't waste your time here. These people have no clue how to run a business. We arrived at 11 AM, number 13 in line with thousands of dollars in specialty men's clothes very gentlemanly and lightly worn. After waiting 3 hours we needed to get lunch, Kate was like yeah of course, because this will take awhile! As soon as we sat down for lunch, less than 20 minutes later they texted us to come back. So, I left my wife to bring the clothes in so we wouldn't miss it. Well worth the wait? Nope! Kate was ready to reject more than half for no good reason... We had had everything dry cleaned before hand and the way that she returned it was in a wad a fucking mess that I had to get situated to even carry back to my car. I had found maybe 10 items that I wanted to purchase, and by the time Kate had figured out what we were going to get for our trouble: around 150$ she was like do you want store credit are you going to buy these other things? OK now go wait in the line to purchase. Pretty fucking sure I did that already... I was pissed as I walked behind the 10 new people in line. Thanks for a waste of time and money. Never coming back. Silver lining the girl in the back helping with the fitting rooms, named Veronica, was actually very kind and helpful. read more

I'm sure they have good things, but I was here to sell. And selling was difficult. Luckily, I didn't have to wait too long...maybe 40-50 min? Sarcasm because that was pretty long. I had two small bags with me but other peeps had brought so many bags! One lady even had 6 GARBAGE BAGS of things to sell! After digging through the clothes and items, I walked away with $17. Worth it? Maybeeee... One thing I really wished they did was to share the price of each item they're taking. The reason is because if you're going to pay me $1 for a brand new belt, I rather donate that belt to GoodWill. I wished they had the same service as the Crossroads over at Berkeley: drop off the bags, and pick them up within 1-3 days. read more

I was just at this store today; arrived here around 7pm to sell my clothes. The seller before me finished selling her stuff right around 8pm. The store refused to take the lady who waited for more than hour who was in line before me. She only had some shoes and I had a small paper bag of stuff to sell. The manager I believe this blonde girl was very cold and unwilling to help, even after I asked her if she can do us a favor to look through our stuff quickly because it shouldn't take more than 10-15 minutes. She denied! Today was the second time I experienced her bad work ethics. Her attitude was basically not wanting to put in much effort; doesn't care to piss off customers and get them out of the store ASAP. I was told that the store needs to cleaned in order to close on time at 9pm. It's a Monday and this store is very clean which doesn't require much cleaning in order to close by 9pm. There were a total of 4 people working at the store at this time on this slow day. What a disappointment! I've never been to a second hand store that wouldn't take customers a few mins pass the hour when they are not busy. Can you put a better manager at this store please? Part 2: while I was writing this review, I just saw one of the girls working at the store left the store. My clock says 8:15! read more

The people at the clothes purchasing desk were so, so rude. They responded rudely to nearly anyone who approached them. They took about half my clothing, so I don't have any complaints with their selection process, but they just don't have to be so arrogant and unkind about it. People were asking them simple questions about the process and they were so incredibly condescending. When working with Such small profit margin's you're interacting with people from all walks of life, I understand if they have to set boundaries, but this was unnecessary and over the top. I see other people below have commented about the same thing, so obviously it hasn't been changed in a while. I'm surprised they let these people work in customer service, it totally ruins any shopping experience there and I definitely won't go back. Unlike these two women, the security guard was super nice and friendly and helpful. read more

Today I waited 5 hours to have 10 items looked at to sell. I even used the app to hold a spot in line and arrived at the store location when I was 3rd in line. It took the two employees nearly two hours to get from #1 in line to 3. To top it off, They only took one item out of all Madewell, Anthropologie, and Rag and Bone clothing. What was most frustrating about my experience was listening to the two workers chat and talk openly about other customers in a negative way. In the process of sorting, they held up articles to their bodies and talked about how they wanted certain items. This made me think what they were sifting through was for them not for the store. Huge waste of time to sell your clothes here for such a minimal return. Lululemon jacket for $5!? Ha! I won't be returning to Crossroads. read more

I konmari'ed my closet and dropped off a batch of clothes last Tuesday and the woman who helped me pulled a pretty woman when I asked about the potential to consign some higher end items. She mansplained to me that "oh no those items are worth hundreds of dollars" with a tone that assumed I was a first timer. I've consigned a Burberry coat at this same location. I give off bag lady energy in stressful times and get treated as such but it really shouldn't be that way. I'm not sure what their definition is of high end and had some not quite burberry but still quality brands to sell hence why I wanted to have the conversation. Went back today to pickup/dropoff again and they were courteous but I still got the sense I was being 'diffused' and I'm still sore from Tuesday. It may have been because I said 'oh great' in frustration when my first dropoff yielded $11 cash for me. I understand it's about what people will buy and it's not a great time for shopping but the roi for the effort I put in is just not great and exhausting hence the frustration but that frustration is totally natural. I wasn't gonna come for them but I assume they were responding from past experience. I understand they're in a tight spot running a business but making assumptions about people isn't cool. Also, it just sucks to have things handled so unceremoniously when I put a lot of time and care into dewrinkling and hanging all the items. Not their fault but it just sucks. read more

I just spent an hour and half waiting my turn (I had not signed up on the app so I am not complaining about the wait time). Once they did go through my clothes (all of which were good labels that appeal to young people, and in season -- just things I wasn't wearing anymore), they called me up. They would not take a single item and said they had underarm stains. I checked all of them when I came home (in good light) and not a single one had a stain anywhere, let alone under the arms; I even smelled them. I do not appreciate being lied to and will never bring anything there again. More than the fact they rejected everything, I was lied to. That is unethical. read more

The clothes are fine. I was infuriated by the cutesy sign by the cash register that says they want to pay their staff a living wage so they add money to your bill on top of the price on the items you are purchasing. This is deceitful. What they are doing is choosing to add costs of running their business on after they have quoted a price. This is absolutely no different than, say, a store quoting a price then when you come to pay adding on a cost because 'they have to pay rent for the space', or indeed 'make a profit'. The owner chooses where to place a store and agrees to pay a certain rent, and managers decide how to pay staff. These are all business decisions that are reflected in your costs. You want to pay people a bit more and maybe give them better benefits? Great! I applaud you for doing so. Feel free to publicize that fact - as In'n'Out does - and be known for treating your staff well. Do NOT deceive your customers by adding cost after you have quoted a price. And yes, this is exactly what restaurants in SF are doing. The city mandate says they have to provide benefits for their staff. It is a cost of doing business as a restaurant in the city. Adding it onto the bill as a separate line item at the end is deceitful - it is an attempt to make it look like a sales tax, which it is not. . These cheap tricks are a good way to make yourself as disliked and avoided as TicketMaster, with their ludicrous 'convenience charges'. which allow them to publicize a lower ticket price. read more

I have been shopping at this Crossroads for years, the staff know me, and they are all super friendly, courteous, and kind(shoutout to Martel). I am in Rockridge quite a bit, so I honestly feel like my closet is mostly Crossroads based lmao. This particular location does get quite busy which I think is why some other people here found some of the workers rude-but it is a rather large location and they have to move fast in order to keep their business running efficiently. Since Covid, I have found that they are really only accepting high end or very gently used items because they want to increase sales which makes total sense-but does suck for people who are looking to sell. I have really only gone a few times since Covid, and because I have moved, but I have noticed less worn items and a lot more Free People, Anthro, Marc Jacobs, etc. Crossroads sells some great brands and products for amazing prices-which makes it really fun to experiment with new trends or looks without having to buy wholesale or retail. Some of my best finds over the years have been a Marc Jacobs Denim Jacket (retailed at $500, bought at $75). A pair of Vagabond Leather Flats (retailed for $100 something) bought for $75, a North Face purchased for $45, etc, you get the point. If you are into the "game" of thrifting-which in my case- is buying something because you saved some extreme coin on it and looks fabulous on you-then this is the place. It does help that this Crossroads is located in a rather expensive area of Oakland- so the people who donate are on the more wealthy side. Compared to Buffalo Exchange, I would much rather go here. read more

The employees are very rude here. I brought in never warm, brand new with tags high priced items ex. Flynn Skye, joes, Paige, jimmy choo and they priced items super low. Not to mention they don't even tell you what they're pricing it at. So if you're uncomfortable with the price they chose it's awkward and almost wrong feeling to say you don't want to sell to them. VERY unfriendly ! Save the trip and go to buffalo exchange . You will get WAY better customer service, and a better deal for your expensive unworn items. I will not be returning for any reason in the future. read more

Five stars? definitely. Do you know what I bought today from here? Oh m gee..some olive green flat suede slouch thigh high or over the knee boot and a pair of super great fiting Levis. I'm extremely satisfied with my trip here today read more

I haven't been here in awhile and had about 30m to kill so walked in here just to browse. Found a few things I really liked. I wished they would organize by size and not by color. Would make it easy for shoppers! Prices are decent but not thrift shop low. Nothing I saw was dirt cheap but a good deal. Will definitely come back the next time I'm in the area. Oh yeah, I stopped trying to sell my clothes to Crossroads and Buffalo a LONG time ago. They take maybe 1 item out of 20 or so and it's just not worth it for me. read more

Terrible customer service, signed up online to come in and sell. Waited an hour and a half for my turn only to be told it was "too late" 40 mins before closing. read more

I liked consigning here because they have free parking behind the store and you can get in line to sell prior to your arrival by going online and adding your name to the list of consignors. read more

This place is TERRIBLE! I was told to sign in to sell my stuff and that I would get a text when ready. I went back over 2 hours later when I received said text and was rudely told I'd have to wait. 40 minutes later I was told there was still someone ahead of me and "I have no idea why that text was sent to you." The folks working there are rude! While waiting the 40 minutes I took a look around and the stuff for sale looked pretty bleak--pretty butt ugly stuff for sale. read more

Found a few good items here and there before but today's visit I was strictly selling. 1 bag of clothes / 1 of shoes and purses. They passed on all of my spring wear which was a gamble since I knew they were buying for fall. And passed on some sandals and flats as well. I was surprised when they didn't grab my leather bomber jacket, 100% wool vintage skirt and a few mom jeans though. I wish they would tell us what price they were going to sell our items for. I only saw (by chance) that they bought my thigh high boots for $22 when I originally paid $80 and they were in like new condition :/ I only walked away with $40 which honestly I could've made way more if I had the patience to wait for my items to sell on apps such as poshmark/depop Workers were nice and I only had to wait about 15 mins when I was 6th in line on a Tuesday mid afternoon read more

I came in a few days ago and was utterly disappointed. The only redeeming point of this store was a sales associate by the name of Valerie who helped me at the fitting room. The wait to sell was over 140 minutes, on a weekday afternoon, and the two buyers were just chatting amongst themselves, seemingly in no rush. Marissa and Betty barely looked at the clothes they were going through, however, that did not make them go fast. Instead they just talked between each article of clothing and lingered between each buy. It was as if they did not want to take another buy. I had brand new Kate Spade bags, Madewell sweaters bought within the last two years with no pilling or waist band, and doc martens and timberlands with minimal wear. They treated them all as if they were garbage, with Marissa being exceptionally rude throughout the process. Her and Betty continued to talk throughout the buy about very inappropriate sexual things; I would not want children around them. I was ignored throughout and then they did not buy a single thing. I took my items to the Shattuck store, where they bought all but one piece and Lici was a charmer. Never again going to the location on college. Shame on you betty and marissa. read more

I wont be back to this location. The staff has completely changed from the sweet, chipper, fun staff to these pretentious, stuck up people that don't greet you and pretty much insult you while going through the clothes they don't accept! My last visit selling I already had a card with $20 that the cash out clerk confirmed but said she could add my current $30 from sales to the card. Im not sure what she did but she said she loaded it incorrectly so it would show the previous $20 via gift card and the $30 "the other way". Went there yesterday to purchase a skirt and only the $20 showed. I was trying to explain to the sales clerk about the other $30 and showed her the print outs for both and she rudely said I don't know what you're talking about, its not on here. So great..the $30 is MIA and thats the second time this has happened at this location. I had some sales a couple months ago, check out clerk loaded it onto a card that I tried to use at another Crossroads in SF...didn't work and there was about $25 on that card, even had the print out and still didn't work! So...if you're selling and they load a card for you..ask them to test it before leaving the store because apparently they're not doing it correctly and I just lost $50 from sales in the past few months all due to cards not being loaded correctly. Super annoyed and disappointed because I used to love this store but wont be back! read more

I came to sell for the second time and aside from the expected long wait, the employees were obviously distracted and processing seller items with extreme slowness and clear side conversations. This was all while at least ten people were patiently waiting to sell their items. read more

I made an account just to write this. I came here on a Thursday afternoon to sell. I was told the wait would be an hour. The wait was actually 2 or 3 hours. Our stuff was in excellent condition and they didn't take a thing because it was from either Forever 21, H&M, Victoria Secret Pink (Shirts), Abercrombie, or Target which were stuff we thought would be able to sell since they were popular brand names. A few of our clothes belonged to the categories they were asking for like plaid shirts but they wouldn't take them because it was from one of those brands. If only we were warned ahead of time what brands sell and do not sell we would've just brought it to Good Will. What a waste of time. I suggest to anyone who wants to try their luck to just drop it off and get it 24 hours later. It's not worth the wait at all. I just lost a lot of respect for this place. They should make clear what and what would not sell including brand names. read more

I live close by and have been coming here for the last year. I've only had one or two staff members actually be pleasant to me, the rest seemed to be rude and annoyed that I was interrupting their day to ask a question. Doesn't quite make the customer want to come back when you don't even feel wanted in the first place. Today I came with two large bags of clothes, some never worn. Not only did it take a quick 5 min to scan my bags (did you see everything??) but no items were taken for the reason of "the items were worn out". I was browsing the store to find stains on Outdoor voices leggings, but my once worn summer top from an Australian boutique didn't make the cut? Sadly a disappointing experience. Won't be returning here. read more

Crossroads is bullshit. Do not sell your clothes to them or leave 24 hours. They will rip you off!!!!! I went in to the crossroads store yesterday around 7:15. They closed in an hour and I had every intention of selling my clothes. The woman at the front told me that the wait was an hour. And the store closed on an hour so the best option would be to leave over 24 hours and come back to pick up the store credit. So I signed the slip they give you and checked the donate clothes we do not buy box. I was under the impression that they would buy about half of my clothes then donate the rest which I am fine with. Today came and I went into the store to pick up the store credit I would get. I gave one of the girls my slip and she checked the computer and told me that they did not buy any clothes at all and since I checked the donate box that meant that they immediately donated my clothes and gave me nothing. I believe that they were dishonest with me and probably didn't take the time to look through ny clothes and just kept it all for then selves. I'm pretty sure if I return next week I will find ny clothes being sold inside. I was very unhappy with the service I received. And I will not be returning . I don't like that they took advantage of me. When I asked the woman why they didn't buy any of my clothes. She told me that it was because it wasn't in season or they were not buying many things at this time or ny clothes wasn't the brands they were looking for. The clothes I brought in were mostly shorts and Hollister Jeans I spent at least $50+ on. And the shorts were hardly worn. I just can't bring my self to believe that they really didn't find anything that they didn't want. I believe I was taken advantage of and reading the other review. Similar people have similar experiences. So I am convinced that they ripped me off. I will not bring business here and will do everything in my power to alert people of the scams they do at this place Fuck you crossroads read more

Slight anxiety attack walking in here, what with all the negative reviews about rude service. First time selling wares and after skimming the reviews... I HAD A PLAN. Casual pieces (e.g. Gap, Kenneth Cole, Old Navy) ---] Crossroads Designer stuff (e.g. cashmere, BCBG) ---] Pretty Penny Pleasantly greeted. Told the girl this was my first time selling and she kindly explained the process and what they're currently looking to buy. Leave your bags, they tag what they want (you get 30% of their price if you want cash and 50% if you want store credit), shop around, she calls your name, show your id, decide on cash or store credit and then you're off. By the time I finished browsing the store, she called my name. 15 PIECES = $90 After browsing, it's obvious they don't carry high-end labels, so please refrain from trash talk when they reject your Rachel Pally. If you want to buy clothes here at a good price, they can only offer low trade prices. Store has electric bills and rent to pay too! It is what it --used clothes resold at a cheap price. You'll have a good experience if you're realistic about the situation. read more

There is no "hit or miss" rule with this store. If I walk in, I'm leaving with something new and fabulous. Guaranteed. And I'm not talking about funky 'this has potential' sort of items you would find at thrift stores. Oh no, they carry "only the most current trends", as they say, which makes shopping here a cinch, but selling here pretty dismal (unless you have all practically-new, in-season, well-laundered garb, prepare for rejection). Work clothes, party clothes, accessories, jewelry, shoes. Bohemian, minimalist, preppy, gothic...they've got it all. Prices are not ridiculously low, but at least half of what you'd pay retail. The store is organized by color, which I love. Dressing rooms are spacious and abundant, though the check-out line gets backed-up on weekends. But hey, you've got an armful of your new favorite clothes, so you can handle the wait. When it's all said and done, celebrate your shrewd stylishness across the street at Toast Wine Lounge (where, perhaps your boyfriend escaped to hours ago), and drink to your ever-crowded closet! read more

#1 The line to sell things here is ridiculous. It can frequently take hours on a weekend. And you never know what they'll take because each person is different and likes different things. It's frustrating to waste hours of your life if they are only going to take 1 item. Last time I brought in some (barely worn) designer work clothes and they did not take a single thing because my stuff was "too nice". So the people who shop at crossroads don't work? Good to know. The weirdest thing was as I was looking around the store they had some items that made me think, "really? They took that?!". I have no idea how they decide but it needs some consistency training asap. #2 The people who work here are unprofessional and have serious attitude. I spoke with 3 different people over the course of 2 days and I honestly can't believe some of the rude things that were said to me. Will not sell here again. read more