I brought my cat here last year for a bladder obstruction after the first vet I went to said he needed to be put down. The staff here was so amazing and sympathetic. They not only worked with my budget, but found an affordable surgery center for me so my cat could get the treatment he needed. They even came in on the fourth of July to help my cat manually drain his bladder before his surgery. These guys are absolute lifesaver savers and I can't recommend them enough! read more

Charlee loves crossroads vet & clinic! The front & back office staff are amazing this is our 3rd visit they do great everytime

I brought my dog in for a ruptured anal gland.. I was charged for expression of anal glands and wound care/15 min treatment.. neither they did because they said he was bleeding so they couldn't. Why are we being charged for things they said they couldn't do. so the gave us meds and sent us on our way.. no after care instructions just trying to upscale us on things.. I just looked at it like a loss but I am livid.. this is my daughter's emotional support pet and now im left feeling like that was intentional so id have to come back and spend more money. Very disappointed read more

Good service. A bit pricey but they got the job done, and that's all I can ask for. If you need your animal checked up, this place is the place to go. read more

The staff and Dr. Ghotra are amazing! The professionalism and caring for animals is top-notch! My dog is never timid or afraid to go to the vet. They are just wonderful people. I recommend them 100%. read more

Go to place for our two Rottweilers! Run a monthly vaccine clinic and always available to take care of emergencies. Close and convenient!

the staff was not equipped to handle my stressed out cat! as he screamed and cried they giggled and then commented on how difficult he was. I understand that some cats can be hard to treat but, they were quite negative and impatient. When I commented that he was not responding to treatment, they said, "we wont know intil we do more blood work next week. I went to a different vet for second opinion, who was very compassionate and helpful. one look at the bloodwork told us he was beyond treatment and any attempt was just a ploy to get more $$ Our beloved cat was treated with dignity and compassion as he was euthanized. my only regret is having put him through that trauma in his last days. read more

My dog is very shy and the doctor is great. He really took time to warm up to my dog. And the staff is super friendly

Still no reply. Also FYI my puppies teeth resolved on their own. Don't go here!!!! Unless you like having your puppy traumatized

we had a serious issue with our pet and had questions about a medication that was given. I called twice and my calls were not returned. when I finally reached someone she identified herself as a nurse, which was odd and would not give me her name. she was not present during my pets visit but began telling me the information I was giving her was a lie. I asked to speak to someone else. she then stated, "We are a corporation so you can't speak to anyone else. I was shocked!! she then told me I was banned from the clinic and she didn't care what I wanted. maybe she can talk to the board of veterinarian medicine! who has someone like this representing there business!!! stay away from this clinic! read more

---horrible--- used to be excellent when dr. "v" was there!! now, dvm doesn't even know when a dog's on death's door!! but to give false hope, prescribe x-rays, rx medicines, $800$+++ that's obviously all he wants (!!!) ...and their comment when phoned to advise of her passing was: "oh thanks,,, i'll advise the doctor..., do you have funeral arrangements... if you want a place to spend money needlessly---here's your sign(.) read more

Took my 9 month old daschund in due to swelling on one side of his face. The secretary waived the walk in fee which was a plus for me. After the exam the doctor informed me that it was possibly an abscess and it was draining already. They prescribed some meds for him and by the time we left the office his swelling had already gone down. The staff and doctor are very caring and the prices were awesome. Highly recommend this facility. read more

I cannot recommend them enough! From the moment we walked in, it was clear that this is a place where animals are treated with the utmost care and respect. The staff is warm and welcoming, and the New Dr. Ghotra is fantastic! The veterinary team is incredibly knowledgeable and took the time to thoroughly explain everything about her treatment plan. Dr. Ghotra went above and beyond to ensure my pet was comfortable and well-cared for during the visit. If you're looking for a compassionate, professional, and trustworthy veterinary hospital, I highly recommend this place My pet is in great hands here, and I wouldn't go anywhere else! read more

We love this Vet Clinic! We were in today for an exam and vaccinations. We met and love the new Vet, Dr Sidhu. He is fantastic as is Dr Sullivan. The staff is amazing as well. They treat Maggie with such care and love. Our Irish Terrier loves going there even when she gets shots. They couldn't be nicer or more professional! A++++++ read more

Brought my puppy here for his shots waited 30 minutes passed my appointment time with no one else there. When we finally got called back in to the room I could hear them saying behind the door there were gonna beat some animals a**. Would not recommend taking your animals here you can barely understand the vet and she has a very rude manner. Must have changed owners over the years because I brought my older pup a few years ago and they were great. But deff won't be going back there ever again! read more

Two days after our visit our GSD passed away in transit to the emergency clinic in Sacramento! My wife brought our GSD in because he had a bout of vomiting the previous day and was actually very lethargic and lazy. The Vet made it clear this was a weight issue and they could do blood work but focused on his weight being the issue. Two days later our GSD passed away in the back of my 4Runner in rout to VCA with what they believed to be a bleeding tumor. This experience was terrible and very traumatic but could have been avoided! If the Vet actually cared. Looked into the issue, came up with the same result VCA diagnosed. Our dog could have passed peacefully at home with us and we could have prepared! read more

Very helpful staff. I was late on my vaccines and they got me in right away. Dr Ghotra bonded immediately with my doggie and was very easy to talk to. Glad I found this Vet! The Vet I had before was very unresponsive and the staff was difficult to deal with. read more

I would give them zero stars. they told us our cat needed knee surgery . $750 for blood work and X-rays. that 2 other vets said the X-rays were terrible and didn't show anything. $4000 for surgery. they referred us to a place in Elk Grove. they told us the x-rays were terrible. diagnosis seem wrong. had x rays checked by another doctor who wanted to see the cat. He said cats don't get torn LAC. she had a slipped knee cap and it would heal on its own. even the pain med we had been giving our cat was incorrect. crossroads hasn't been good since Dr Tick passed away. we will never take our babies there again. read more

I have four cats and just moved to the area. I needed to find a good vet. We found a group of them at Crossroads. Professional, kind and obviously care so much about the little creatures they give care to. Our first appointment there I had my younger cats spayed and neutered. Later that day I had an emergency with one of my older cats and they were able to fit her in later that day as well. Everyone went home happy and healthy thanks to them. My daughter brings her dogs and cats here too and is very happy with her experience as well. I'm beyond happy we found Crossroads :) read more

Don't know the name of the older person who helped my friend with her sick cat but it was the most insensitive uncaring person I have ever heard. She hurt my friend so deeply as the cat is an indoor/outdoor cat she berated her for letting her cat outside. Her cat appeared to have eaten poison as if losing her cherished pet wasn't enough this woman scoured her and when my friend made the difficult to euthanize her pet this rude woman yelled for every one to hear EUTHANATION here. It was torcher for my friend. I would suggest this woman take sensitivity classed or never deal with the public. I will never go to this vet because of this mean woman. read more

Crossroads Veterinary Hospital - My cat balto - Veterinarians Near Me - Diamond Springs, California

I wrote the same review for Google but I had to post on Yelp after my experience. I was extremely hesitant about bringing my cat to this clinic after reading some of the bad reviews. However, after hearing about the new doctor, I decided to give this place a try. And OH MY GOD, I cannot recommend Dr. Arman enough! My cat is not a fan of vets and usually puts up quite a fight, but Dr. Arman had the magic touch. He was incredibly sweet and kind, taking the time to finesse my cat into a calm state! The neuter itself was done with great care, and I was amazed at how well my cat healed. There was barely any scarring, and he was back to his usual self in no time. I also really appreciated that Dr. Arman didn't try to push any unnecessary services or products on me. It was clear his main priority was the well-being of my precious baby. If you're looking for a vet who truly cares, Dr. Arman is the one! read more

I would give ZERO stars if I could! A month ago today our pup was taken to Crossroads Vet in Diamond Springs for a routine foxtail removal from her ear and she passed on the table. A completely healthy young pup! After a lot of research we believe due to Dr Kodimerla and staffs neglect and hurry to leave the office at the end of the day led to them giving her too much anesthesia and basically overdosing our baby girl. Please BEWARE of this horrible vet! I have filed a complaint with the Veterinary Board and if you or anyone else you know have had any kind of negative experience with this vet I encourage you to do the same. She should not be left responsible for your pets health! And this was not the first negative experience we've had with her, but obviously the worst experience. read more

Dr. G Kodimerla and all staff where absolutely the best towards my fiancé and I, especially our pup child Luna. We are now loyal to this office going forward. They all had empathy understanding and compassion every step of the way. They where the only vet that would take luna right away. We had been up since 3am calling every vet in the area, almost losing her.We are so blessed to have crossed paths with such amazing people that truly love and care about what they do. Thank you isn't even enough for how full my heart is at the moment. Luna was my support animal when my mother passed away so this has been the most difficult experience since. It's the best feeling to find good honest people in times we are in. Thank you from the bottom of our hearts. read more

My cat was ill, so I called them in the morning they had no appointments, but they managed to squeeze us in. While I was there I noticed that they were just taking people and that needed help throughout the day. For a professional veterinary clinic to make time for everyone was really just amazing to watch. They x-rayed and assessed my cat within a reasonable timeframe. read more

Cannot say enough good things about this place. We took our dog here after she ate some mushrooms. She was really sick and the staff jumped into action to get her stabilized. We just moved here from Sacramento and took a chance on a new vet. They were extremely caring, professional and really took care of our girl. They explained everything to us and showed so much care. We feel like they were really reasonably priced based on what they had to do and we really appreciated them so much. Really nice people and definitely our new vet! They even called to check in to see how she was doing a few days later. I highly recommend this place to anyone in need of a vet. All the way around they are incredible. read more

Crossroads Veterinary Hospital - Sammy. Back in action! - Veterinarians Near Me - Diamond Springs, California

Had a very good 1st experience w/our dog. They were very kind w/our pup. I'm willing to go again.

If only I'd have read the reviews first, I'd have seen that this place will literally murder your animal. Good thing we walked out after hearing them talking crap about us being there early. We were told to drop off at 8:30 and pick up at 4:30. Even confirmed it with them the day before. Got there in time and they insisted we we're supposed to be there at 9:30. Straight up liars! read more

I have been taking my dog to Crossroad Veterinary for years. Week ago I took a friend's dog to them. The immediate attention, the professionalism, kindness, and caring that they showed was very impressive. I highly recommend read more

I would give negative stars if I could. My family has been bringing our pets here for over a decade, but after this weekend we will never be back. My parents had to schedule an appointment over this past weekend to have our dog put down. He was very old, had really bad arthritis and had no quality of life. It was a very tough decision as he was only 12 years old and we've had him since he was 6 months. We came in for the appointment and we're sent into a small room. An older gentleman came in and introduced him as the vet. He asked me maybe two questions about our dog and then said the techs would be in soon to administer the medication. He wasn't super friendly but not rude either so I didn't think anything of it. About five minutes later, two techs came in. One made a huge deal about how she needed a lot of room because she had a bad knee and needed to be able to lay it out straight. She practically kicked my mom off the blanket and would not shut up about her bad knee. Lady I am sorry you have a "bad knee" but we're putting our dog down and I don't really give a f***. So they start to administer the medication and they can't get it in on the first try. My poor dog is yelling and screaming and trey are doing nothing to ease the situation. After about ten minutes of him screaming, they finally got the catheter in. They leave the room and my dad leaves soon after because he was so upset (all three of us are bawling at this point). After about two minutes, my mom and I can heard LOUD LAUGHING AND GIGGLING from the back of the office. My dog literally just died and you are back there laughing? The disrespect is unbelievable. My mom and I complained on the way out and they claimed they thought we left. Maybe check the rooms first before you have a laugh fest next to a family who just had to put their dog down. I will never be coming back here and I will be telling everyone I know this story. These employees are absolutely sick individuals and I would not trust them if my life depended on it. Dr. Ric must be rolling in his grave at the thought of how you have fun his once wonderful practice into the grand. Truly disgusting. read more

HOLD ONTO YOUR WALLET! I called this clinic during the Coronavirus to see if they were open since many businesses are closed or working remotely - I received a somewhat snotty yes as if I was ridiculous to ask such a question. From the second I went there I felt totally upsold as if it were more about the money not the pet. With no income for 8 weeks due to the virus I inquired into the price of services and was told it would be $119 for an exam and heartgard tablets for my dog. A friend knew I had been out of work and offered to pay the bill knowing my dog very well. He requested the vet to call him and said he would pay over the phone in which he did not knowing the amount. This place seemed so much about money that I asked my friend exactly what he was billed to keep them honest and thank God I did! They turned my $119 quote to $286.50 bill thinking we would not discuss it I guess?? I have attached a copy of the bill I got once I requested it. As you can see they tried to charge me $230.50 for $85 worth of heartgard. When I called them out on the bill they actually had the guts to be rude to me about it and an excuse that made N0 SENSE. I told them even if what they were telling me were true it still doesn't come close to that amount. I requested to speak to the owner which I was flat out told no then was called a bitch by Stephanie and hung up on. I have never seen anything like this- steer clear and hang onto your wallet even if your just driving by- they probably have a magnet...highly dishonest I would not return here ever. read more

Crossroads Veterinary Hospital - Ripped Off! - Veterinarians Near Me - Diamond Springs, California

I usually don't post reviews like this. This young lady i don't remember her name fully i think it is Angelina. First of all she was very rude and kinda smelled like she hasn't showered in days. On to the main point , I went in to get my cats ears checked and she stuck the scope too far down the cats ear and it caused major brain bleed. My cats dead. I will have to contact my lawyer about this situation. read more

We are new to the area and needed a vet fast as our border collie had swallowed some pork bones and was not doing well. Not only did they get us in with a walk-in appointment they were very quick to help her. My dog went in with no issues or panic. They quickly resolved the issue and she is back to her normal self. The cost was way more affordable than I though it was going to be, plus they accept military discount! So we are really grateful for that. This will be our go-to vet now. Service and cost far exceeded my expectations. Thanks to my neighbors who recommended them. read more

I have two cats with issues that I won't go into here for the sake of brevity, but it's been a helluva journey. My tortie was just diagnosed with a urinary issue and needed subcutaneous fluids. Well, it was fine doing it at my regular vet, but when I got home, I couldn't get the needle in. I called the local emergency vet because my vet closes at 5. I called Shingle Springs emergency clinic (by The Toy Shop) and they told me to bring her in. I stood at the counter fifteen minutes with workers coming in and out of the back and never once acknowledging that I was there. One lady looked at me and went right back to the back. A young man came up to the desk twice and even checked someone out, walked in front of me, grabbed something, and walked away without making eye contact or saying a word. Not even a "Sorry, there's a huge wait." I was done with that place, and picked up my cat carrier. As I was halfway out the door someone finally came out who looked to greet another customer and I said, "Can someone even acknowledge that I'm here? No one has even said hi to me." (I was crying at this point). The woman said, "Well, were you sitting over there?" pointing to an area of the waiting room that's hard to see from the counter. The other customer said, "No! She's been standing right here the entire time!" I left. I cried in my car while looking for other ER vets that would be open at 5:54pm. I found Crossroads, who didn't have their hours listed. They were empathetic and caring. They let me come to their office even though they were closing at 6pm (which I didn't know because the hours weren't listed, like I said). Everyone at Crossroads was super helpful and took the time to help me learn to poke my cat with the needle. They told me how beautiful and calm my tortie is and Kat even gave me a hug. I will recommend Crossroads to any passionate animal lover who needs care and compassion. Some vet places are so clinical that, apparently, they can't even greet people who walk through the door (I'm looking at you, Shingle Springs). Crossroads is a wonderful clinic. read more

My dog was having an emergency and they took her in right away and basically saved my dogs life and the staff is very kind and went the extra mile to stay late and do everything they could to make sure my dog was ok. Highly recommend read more

I have been going to Dr. Rick for around 20 years. I phoned today, was given a choice of 3 appointment times. I chose 11:00. My Toby has been ill, vomiting, not eating, so its time to see a vet. I made an appointment, and again, after waiting 40 minutes this visit and other visits waiting at least an hour, have had it. And if you find your running behind at least have the courtesy to let your customer know. Their is no regard for my time, or my sick dog!! If you make an appointment for 11, then keep it!! Will not return to this clinic, will find a vet that cares about how he treats his customers!! Rosemary Young, Pollock Pines read more

I am beyond impressed with this place! I live in Hawaii and needed to get a health certificate before my puppy and I returned to the island, so my mom recommended this place! My dog is pretty anxious in general, but at the vet she's a LOT worse. Everyone here was so caring and you could tell they truly had love for the animals that walked in. I didn't get the lady's name who helped us out, but she made this the most stress free vet visit I have ever had. My dog and I walked out extremely happy and ready for our flight tomorrow!! I really wish I could take this whole place and everyone in it back to Hawaii with me, we'll definitely be back next time we're in town & need anything done!! Thank you guys!!!! read more

Compassionate staff An awful day made easier when our beloved dog was died. due to a wonderful vet tech (wish I got his name but couldn'tsee thru the Ugly Cry). Grateful they could see us in such sort notice on a Sunday. Reasonable prices for wonderful services. read more

I\we were evacuated due to Caldor fire and needed to place for our 2dogs and one cat immediately. We asked at the desk if they knew any kennels nearby. They enthusiastically suggested that they could keep them. They gave them all a check up and lovely kept them for 20 days walking them regularly and feeding twice a day while providing info on there condition. Cost? 0. This is a true neighborhood gesture. I would have paid anything in the situation but instead of taking advantage they made a bad situation into a wonder vacation for pets. Will I utilize them for all future vet need? You bet ya. The Vet there was thorough in her exams and treated an ear issue for one of the pooches..thank you Crossroads read more

HI called cross roads vet a few weeks ago to shedule an appt for my female to get spayed, they expliained that it would run 205.00, they further explained the price was a little high but they did so much more to make my dog comfortable and happy. So after taking a day off work to take her in and then pick her up, the vet tech had checked her in checked her briefly, she then said I will be right back with an estimate. Upon returning, she showed me a list of charges, 205.00 for the service and then MANY additional charges that totaled 448.00. I felt the bait and switch squarly between the eyes. I was shocked the estimate was more than double the quote I recieved on the phone several weeks prior.....I told this to the vet tech ans she responded (I DONT know who you talked to) but this is the price and that she could reduce it if wanted to put my pet in a negitive position........im done!!!!! I will never return to that vet hospital, Dr Ric has been very good at taking care of my other dog however, Im not a victim!! Stay away from this vet office. read more

When I first brought my two dogs in (Boxer and Aussie) they said they had a wellness program. If I joined, I would get free vaccinations for life. It sounded good so I paid around $300 to join for both dogs. Now they tell me I have to have an annual wellness check-up, $56.00 per dog in order to maintain the free vaccines. They never told me I had to pay over $100 a year to keep the vaccines going. I call that fraud. read more