I had an excellent experience with Coggin Collision at The Avenues and specifically want to…read morerecognize Steve for truly outstanding customer service. I brought in my brand new 2025 Toyota Land Cruiser for a bumper repair/replacement, and as a woman handling this out-of-pocket repair on a $90,000 vehicle, I was understandably nervous about unnecessary repairs, damaged sensors, recalibration costs, and whether I was being taken advantage of. Steve completely changed that experience for me. From start to finish, he communicated every step of the process, sent me detailed pictures throughout the repair, showed me any damaged parts that actually needed replacement, and made sure I understood exactly what was happening with my vehicle at all times. That level of transparency is rare these days, and it immediately built trust and loyalty. I was especially concerned about the parking sensors and avoiding unnecessary recalibration costs, and they handled my vehicle with incredible care. Steve and the technician who worked on my Land Cruiser went above and beyond to make sure everything was done properly and professionally. I truly hope upper management recognizes Steve and the technician involved because this was hands-down one of the best body shop experiences I've ever had, and I'm slightly embarrassed to admit I've had quite a few over the years. ‍ Great communication, honesty, professionalism, and genuine customer care. That kind of work ethic deserves recognition! as a person who works in social media, I will definitely be posting about this experience for others to see, and in hopes that management and higher-ups take notice of excellent quality and customer service by their team!

This is the worst auto body shop I have ever dealt with. They attempted to use aftermarket parts…read morewhile billing my insurance company for OEM parts. The parts they installed did not fit properly, and the workmanship was poor, resulting in an unacceptable and unattractive appearance. Don't use them

I took my car here after getting scammed by Viking Auto Electric, everyone was very kind and they…read morediagnosed my issue within a day, quoted me a reasonable price and fixed the issue perfectly. I know where to take my car to now.

First time here. Needed to get a tire rotation and balance, new rotors and new brake pads. The…read moreprices are friendly and so is the service. As a female, I know it's hard to find a good place to get your car worked on without feeling like you are being taken advantage of ; and I definitely feel comfortable coming back here again. Ken and Joe were a huge help! If you go, ask for them.

Alex and his team are my heroes! My car overheated before I parked at my eye doctor's office in San…read moreMarco. What the heck was I gonna do when I got back in my car? While my eyes dilated, I searched for a repair shop nearby that I could have them check out my car. 1st choice came up with rave reviews on Yelp and Google. I called shortly after they opened and spoke to Alex who asked if I could drop it off. I said yeah and he told me to bring it on by. I did so, he took down my info, and my man picked me up and took me to work. They checked out my car and sent me a text the contained an estimate based on what they found. Yup, coolant was leaking and the water pump needed to be replaced. I approved the work and they did it all. The best part is when speaking to Alex he said my car would be ready by the time they closed. I was worried that they'd close up shop as we didn't get over until way past time but they stayed open and Alex moved my car out of the shop and cashed me out. I'm so happy to have my car back and running better than ever.

We've been going to 1st Choice for years now. I've never felt taken advantage of when working with…read moreAlex - they are very honest, friendly and straightforward. They do high quality of work with OEM parts. Their pricing is competitive and they are pretty good with communication. The shop is very clean but no frills. You'll notice there's a decent number of cars on property but that just means business is good! I wish they had another shop closer to us but for the quality of service, I can get over the drive. I've had to call to get a receipt from over 3 years ago and they were able to send it over via email immediately.

My car was being serviced at the dealership for 3 years and they Had replaced my brakes it was…read moremaking a crazy sound I took it back 3 times every time it was something other than the brakes ? Kept saying I need new tires etc A friend recommended San Marco and Walter and Cindy I took it there it was my new brakes from dealer ! Walter and his team fixed it and have serviced my car for 2 years now Always 100 percent honest and transparent I leave always knowing that they treat you like family wanting you to leave knowing your car is safe and they care . Wish I had gone to them sooner .. if you want to trust your mechanic and his team give them a call

AutoZone said my girlfriends alternator was bad after replacing the battery under warranty,…read morecoincidentally in the same breath he offered to replace it for her for a fee. After taking it to San Marco Auto Repair they inspected and tested the alternator and battery and confirmed there was nothing wrong with either. I can't recommend them enough. Wally's honest which is hard to find nowadays and I won't take my car any where else!

I have had brakes done and alternator replaced by these mechanics. They are top notch! I moved here…read morefrom georgia and found this business online . I an so happy with their service! I definitely recommend them to everyone I-know in Jacksonville! They are professional and thorough! Thanks for all you do to keep me snd my family safe from n our vehicles by honest and trustworthy repair work!

what a rip off took me for 1500 repair -runs worst now than it did when i took it in -do not useread more

New ownership and name, quality service, products. Use to be…read moreFamous Tire and Automotive service

Good service, real certified mechanics who knows how to fix cars…read more Who knows how to work on cars.

Extremely friendly, great customer service, and I was able to bring my car in same day I called…read more They weren't able to fix the issue with my car but could recommend someone who could. Thank you for being trustworthy and honest! Would highly recommend bringing your vehicle here.

Just moved to the area and took a gamble with Emmitt's dropping my truck off. It was squeaking like…read morecrazy and figured I'd need new shocks/struts and ball joints because of random popping. Set an appointment for Tuesday at 8am, had to drop my truck off early because I was leaving town for work. Matt called me Monday evening and said he already looked at everything, just needed some grease and said I've still got another 6mo/year out of ball joints and to not worry about replacing them yet. Went in expecting to pay close to $1000 and left with a $30 bill. Any other shop would have definitely taken advantage of that situation. Emmitts has earned all my future auto repair business.

John and Angel were awesome! They were very efficient, pleasant to work with, good communication…read morethroughout my repair, and my car looks as good as new! Highly recommend.

My 2022 Chevrolet Tahoe was returned from Crash Champions St. Augustine (#0688) with visible mold…read moreand standing water beneath the second- and third-row carpet after a bumper and sensor repair. The manager on duty confirmed the shop has no surveillance cameras and initially denied all responsibility, offering only to "detail" the vehicle despite visible mold and moisture. Because of that refusal, I was forced to open an insurance claim for shop negligence. Only after that claim was filed did the shop reach out saying they wanted to "take photos" and "look again," which I declined due to the biohazard condition and lack of secure indoor storage for vehicles at that facility. And quite frankly hostile nature, saying I wasnt being civil. I gave them every opportunity to fix this before escalation. This incident has been formally filed with: * Florida Department of Agriculture & Consumer Services (FDACS Case #2510-01788) * Florida Attorney General's Office * Florida Department of Highway Safety & Motor Vehicles (Region 3) The vehicle remains contaminated and will not be returned to this location. All evidence--including photos, call logs, and insurer documentation--shows the damage was discovered within hours of pickup. Date of service: September 25 - October 8 2025