So where to start... FIVE stars isn't enough! So here are 5 more to make it 10! Not my first…read moretime buying a new Subaru, and this was truly a GREAT experience. Jacob T. was patient, and never pushy. He made the whole process smooth and stress-free. He took the time to answer all my questions and helped me find the right price point for the Ascent I wanted. Everyone I worked with there from Nick in financing to Brad who showed me all AWESOME options my new car has. Everyone was knowledgeable, honest, and genuinely excited for my family and I. I can't say enough how much I appreciated Jacobs assiatance with getting the deal made with our new Ascent. BRAVO management at Reynold for having a sales rep like Jacob on your team.

July 13, 2026 at 10 AM I called for a pricing on a transmission service and asked about a quote to…read morereplace a seal on the backside of my transmission where the driveshaft goes to the rear axle. The service person on the phone advised me that she would have to talk to parts to find out the price for the seal to give me a quote. By 4:30 PM I still have not received a call to advise me of the cost of the seal replacement. I called them back,They said that the parts was extremely busy , if it would be OK to give me a call back tomorrow, 14 July, I said that it would be fine but I would go elsewhere if I did not receive a call back. Here it is 6:03 PM on July 14 and I received zero calls back from customer service for a price quote. Obviously not happy. This is in my own hometown. My wife purchased a vehicle from them, and I've had extensive repairs done on my own Subaru, it's hard to believe that they could not get back to me in 30 hours for a price quote. Not concerned about serving their customer or follow up customer service. Obviously I will be going elsewhere.

I went to this shop after my wife had been telling me about them for years…read more I went to this shop expecting to spend $1200+ for 4 new truck tires, oil change, and a tune-up. After talking to the owner, I didn't need a tune-up. And he had a fantastic deal on tires for my farm truck. I left with a set of new truck tires that looked like they might bite if you got fingers too close. My bill..... $620 Need anything automotive, You'll never go wrong contacting Altman Tires Orange Virginia.

The week prior to Memorial Day 2026, my family and I were on our way to visit friends in…read moreWashington, D.C. in our 2011 Honda Odyssey. Just as we pulled into Orange, the "Charge System" light came on. I just so happened to catch one of the chain parts stores just prior to closing; they verified my alternator was bad; and (thank the Lord) had one in stock. The young man at the counter suggested a decent hotel in town, and advised: "Now in the morning, you be at Altman's Tire when they open at 8; they'll take care of you." Sure enough, Altman's owner opened the doors just before 8 a.m. the next morning and had me on the road by 10 a.m. The price charged was cheaper than what I would have been charged back home and I've had zero issues with the work they performed. Altman's is like stepping back into a more sophisticated time. Thank you so much.

tried to get an appointment, got one, then they moved it and when I arrived they said they didn't…read morehave a tech for me....... the techs were tied up with work they had not completed and only could be used if someone from out of town needed work. I am from the neighboring county - guess my business and money will go to the NC dealer who I purchased my last new car from. It is sad that you have to go out of the state to get good service and that these local dealerships treat local folks poorly. I don't have the time nor patience to put up with foolish disrespect from their staff...when you can go to another market and be treated well from everyone on their car dealership lot.

Honest, reliable and will absolutely work with you on everything!!! Highly recommend buying a car…read morefrom him !!

I have bought 3 vehicles from Cris Cars over the last 10 years, every single one has had multiple…read morecostly issues. The first was a 1994 Nissan Pathfinder that wouldn't start randomly in the cold, less than 30 days after purchasing it from him. He told me it was probably just a battery, just go ahead and buy a battery. I bought the battery and it seemed to be fixed at the moment. Then the window stopped rolling down a few weeks after that and had to have the window motor replaced. When I went to get it inspected the year following purchasing it, I found out the entire frame as well as undercarriage was rusted and had to be welded to be fixed, which I also paid to have repaired. It took a mechanic almost a month to run down and fix the issue that was keeping it from starting randomly in the cold(it wasn't just the battery). Then the motor went. The second vehicle I bought from him was a 2004 Acura MDX. The first thing that went was the window motor again. Next the AC stops working. After those repairs, a year and a half after I purchase it, it starts making a horrible, loud sound so I take it to a mechanic again. The exhaust as well as several other parts of the vehicle are rusted through and have to be replaced or welded to be fixed. The 3rd vehicle I buy from him is a 2009 Acura MDX. He let me trade in the 2004 Acura MDX as I already had all the places that were rusted through replaced/repaired. Additionally, no bank would approve the loan because the price he had listed at was over 125% of the vehicle value, so if he didn't get my 2004 Acura as a trade in to knock down the already inflated price, it wouldn't have been approved for purchase through a bank. First thing I notice, not even a day after I purchase it, is the backup camera is so grainy/blurry, it is unusable. He tells me I just need to clean the camera off. I do so, and surprise, it doesn't fix it. He then tells me I can get a replacement camera installed at Best Buy in Charlottesville for $100 or less. I call Best Buy in Charlottesville, yet another surprise, it is more than double that and it will be at least a month until they can get to it. A side note on this, since he uses Carfax for his values, when you input the features of a vehicle in Carfax, they are basing the value of it off those features being in good working order, which this was not. The Bluetooth starts draining the battery repeatedly which forces me to disconnect the Bluetooth and replace the battery. A little over a year after purchasing, it starts idling rough and the check engine light starts flashing. It is turned off and towed immediately. The mechanic finds that someone installed a repair sleeve improperly which melted the coil, threads, etc. and states that it has been this way probably since I purchased it from Cris Cars. After the mechanic he sent me to having it for a month, I get told that they can't fix it unless they drop a motor in it after $1000 worth of work that I now owe for regardless if I replace the engine or not. An engine, an AC compressor, and $4200 later....I take extremely good care of my vehicles. I have all regular maintenance done, have a folder of all maintenance records, and have not put massive miles on any of these vehicles. The second I suspect something is wrong; they go to the shop. Every one of these vehicles cost thousands of dollars to repair shortly after being purchased from this business. His logo is cheap but reliable, yet his prices are not cheap, and not one of these vehicles was reliable. Based off each of these issues, it seems he slaps the cheapest fix on things he knows will break again within a year or two, forcing you to purchase another vehicle before you have even finished paying off the loan. The vehicles are overpriced based on NADA (which is who your insurance company is more than likely to refer to for the value if it is in a wreck), Kelly Blue Book, etc. He does not offer in-house financing like he used to, he refers you over to a bank that you could have gotten a loan through regardless. Definitely do not recommend!!

a great family owned business. I will continue to use Pro Collision when needed. They are quick…read moreto get you in as soon as possible

After getting sandwiched when the lady behind me missed her brake pedal and slammed me into that…read morepoor young lady in front, I elected to have Pro Collision Center do the repairs. The only reason I gave them 4-stars was because they failed to contact me after my insurance sent them my information. Even though it was my insurance's fault for not including my phone number in the information. They could have e-mailed me (if they had my e-mail address) or contacted my insurance company for my contact information. I ended up having to contact them myself to make an appointment for them to do an estimate. After this, I had no issues and they even arranged for me to use an in-house rental (covered by my insurance).