I had a great experience with Philip! He was professional, honest, and took the time to clearly explain what my car needed without any pressure. Pricing was fair, turnaround was smooth, and I really appreciated the transparency. I'd absolutely recommend Crown Automotive Repair if you're looking for a trustworthy mechanic! read more

WOMEN!!! Do NOT go to this repair place!!! Alone!!! Or ever. I was sent there by another mechanic due to the nature of the repair. Philip Marmolejo, the owner, has a big chip on his shoulder. I asked TWO questions regarding the process and he snapped! Philip was rude, condescending and replied to my questions with sarcasm. I urge you to look elsewhere. Red Pill Phil was going to keep my car for four days to "diagnose the issue." I'm grateful I found Jamy Motors in San Gabriel. They welcomed my questions and fixed my issue in 90 minutes! read more

It was honestly a quick and easy process to get my oil changed the experience was really pleasing

I brought my car in for an oil change and was very impressed with Philip, the owner. He was friendly from the moment we met and maintained a completely professional manner throughout. He explained everything clearly, answered my questions honestly, and did not try to push any additional services on me. Philip made a routine appointment feel effortless and even walked me through what he had done once the service was complete. The final price matched the quote exactly. If you are looking for an oil change from someone who truly knows how to treat a customer, Philip is your guy. I will definitely be back. read more

Philip is a really honest guy and pointed me in the right direction when he and his guys examined my car and couldn't identify the issue. Rather than taking it apart and charging me to fix something they didn't know was broken, Philip gave me a suggestion on where to go to have it looked at, which is where I ended up resolving my issue. He didn't charge me for the diagnostic as they couldn't find the problem. I appreciate his help and he'll have my business the next time I have a car issue. Can't speak for their handiwork but definitely high character guys. It's not common these days to find an honest shop like this, and I'm glad I did. read more

Philip is fantastic! The check engine light came on in our Genesis G70, and while we suspected it might be recall-related, the dealership wanted to charge over $300 just to diagnose it. Philip quoted me $160 instead, so I took the car to him. When I dropped it off, he even offered me a ride home so I wouldn't have to walk several miles. When I returned, he explained that the issue was with the fuel pump and advised me to have it replaced at the dealership under the recall--meaning it would be free. To top it off, he didn't charge me anything for the diagnosis. Such honesty and kindness are rare! I'll be bringing all my cars here from now on. Thank you, Philip! read more

Needed my car serviced and decided to go to this local shop I pass by all the time and will definitely be coming again! The people here are straightforward, knowledgeable, and were able fixed my car just within a few hours (: read more

I've been bringing my Subarus here for years and it's always a very positive experience. My most recent trip was to replace the forward facing camera in my Forester. The dealership denied it was under warranted (despite the fact it probably should have been) and quoted $4500 to replace it. Crown helped me find a used part and replaced it for a total cost of less than $500. Thank you Phillip for the kind and expert service !! read more

Needed a service in my 2021 Tahoe RST, my friend told me about Crown Automotive Repair (Phil) and what a great shop this is. Had such good experience. Will be taking my other vehicles in as well. Service was timely and no hidden costs. Trustworthy! read more

Crown Automotive Repair - Auto Repair Near Me - Pasadena, California

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My regular mechanic was unable to deal with an issue with my VW, he referred me to Phil at Crown Auto. I find it uneasy whenever there is a repair to be done on my car as I am at the mercy of the person doing the diagnostics. Phil said he would check out my car and let me know. Within 2 hours he called and explained, very thoroughly, about what needed to be done, the parts, and the labor involved. I asked a couple questions , authorized the work, and went to pick up my car the next morning. Phil was very nice and went over the details which made me feel at ease about the repair. I will definitely use Crown Auto again. read more

They were SUPER helpful! I'm so thankful they were able to help me in a quick manner.

I wish I could recommend this shop, but unfortunately, my experience was not a positive one. I spent about about $1800 to ultimately have another, more qualified shop do a proper diagnostic and tell me that a new engine was needed. I brought my car here in November 2024. Phil quoted me nearly $1400 for an initial repair to fix a no start condition; where 4 spark plugs, mas airflow sensor, 2 coils, and an intake manifold gasket set were replaced. Unfortunately, this was a bandaid solution, as I was only able to drive my car a few miles home, before I experienced the same issues. I had the car taken back to the shop a second time, when they recommended a tensioner replacement, for an additional cost of $350. My mistake was taking it back a second time. When I went to pick up my car from the second repair, I could tell immediately that they had a hard time starting it. Giving them the benefit of the doubt, I took it home, when again, it didn't start the next day, this time, making a horrible sound that it wasn't making before. We told Phil about this, and he told us to bring it back in. At this point, I had run out of AAA tows and definitely didn't trust their diagnostic techniques. We went back to the shop to try to get things resolved. The one positive part of the experience is that dealing with Alex was always pleasant. From the beginning, we asked them to do a compression test, and Phil said it wasn't needed. Well, that was what the other shop ended up doing, which ultimately led to a proper diagnosis, as you will see in the attached photo. Instead, Phil and his team kept throwing parts at it. Phil did offer to refund the labor charges, and for that, I can cut them a little slack, but I'm still out around $1000 on useless parts and I still don't have a working car. I can, however, recommend the second shop I took it to, Seiko's, located in Monrovia, for any Japanese car. They were extremely thorough in their diagnostic processes. read more

Crown Automotive Repair - Seiko's diagnostic notes - Auto Repair Near Me - Pasadena, California

From the moment I walked in, I felt like I was in good hands. Phil is incredibly friendly, honest, and professional. He took the time to explain what was going on with my car without trying to upsell me or rush through the process. I brought my car in for a suspension concern and they had it ready earlier than expected. Not only did they do great work, but the pricing was also fair. It's hard to find a mechanic you can truly trust. read more

Phil was the best and so glad I brought my car here. Crown Auto did a post-inspection on my used car I'd just purchased, checking everything thoroughly and putting my mind at ease. Will definitely be back. read more

I discovered this shop because my usual mechanic, Hyrant, doesn't work on Jeeps. I was disappointed since I really like Hyrant, but it speaks volumes when one mechanic recommends another. I've been very pleased with Philip's service. He came highly recommended, and it's easy to see why. read more

I drove through a section of deep water during yesterday's rains (didn't see it) and my engine light immediately came on afterwards. My stomach was in knots all evening imagining all the damage I had done to my vehicle. This morning, I brought my car in to be seen (I was referred here by the equally amazing Mr Hrant) and the gentleman who attended me was so nice. They looked over the vehicle and did all the diagnostics. Thankfully the car is running just fine. It's so nice to come to a mechanic you can trust. They could have easily told me that my vehicle required X amounts of cash to fix it, but they didn't. They were honest and I respect that. I imagine my Chevy will be in need of other services in the future and I'm glad there's a place in town that is able to attend to us quickly and professionally, and most of all honestly. Thank you! read more

Phil is a superstar. An honest and excellent mechanic -- when he gives you a quote, you can be sure that it's the best price for the best work. Highly recommend Crown! read more

took my 2020 Honda Accord to the dealership For a Routine upkeep, ridiculous on what they're trying to charge. A coworker recommended this shop. He said he's been taking his cars there for many years. I'm also recommending this shop. They are straightforward no BS no hitting agenda. I will be bringing my vehicle to this shop for now on read more

My girlfriend took her Prius V to this shop after getting a 4300.00 from a Toyota dealership in Pasadena. She's invested thousands of dollars into dealership repair with an odometer reading of 130 k miles. Phil took the vehicle early morning and within an hour stated "nothing" was wrong it. The dealership had given her a list of repairs including a timing belt cover. All BS! I am so grateful that honest mechanics like Phil are out there and stay away from dealerships, especially Prius dealerships in Pasadena like the one my girlfriend had been going to. read more

I brought my car here when it started to feel wobbly when I drove. They took a look, explained what was wrong, and had it fixed earlier than expected. My car's running better than ever, and the price was low for the value of what I got! I'd recommend Crown Automotive Repair to anyone with car troubles--the workers are honest, friendly, and quick, and the work is fairly priced. read more

Brought a 1990 Volvo 240 for brake service and was beyond please with the inspection and repair work. I've had vehicle repairs done on various cars over the years at many of the shops around the Pasadena area and was referred to Crown and will be coming back for repairs again. Philip was super responsive and very informative on the repairs. read more

Crown Automotive Repair - Auto Repair Near Me - Pasadena, California

Just picked up my car from crown very happy and satisfied with their service. Will return with any future repairs read more

Crown Automotive Repair - Auto Repair Near Me - Pasadena, California

The guys at Crown are the best! Very knowledgeable about my Lexus and I feel like I'm in good hands. I've been here 3 times in the last year for different issues and their work is fast and reliable. Highly recommend! read more

There aren't many shops like Crown! They're honest, fair, and communicate well. My car had an issue that took quite a bit of time/patience to figure out and they kept me informed me every step of the way. I'd absolutely recommend Phil and his team to anyone. read more

Best auto repair in town! Very responsible, reliable, and communicative. I trust them 100%! I have been bringing my vehicles for repairs for more than 4 years and I have never had any issues. Alex is the one to go to as he provides great quality work. If your are looking for a shop this is the place to go read more

Trustworthy and reliable! Thank you to Phil and Alex for their swift assistance with the repairs for my civic.

Brought car here for an issue and was charged over a $1000 for an electrical part. A few months later I had same issue. I called to ask if there was a warranty on the part i bought and was told they dont keep records????? :/ They told me I would need to find my receipt to move forward which I had but decieded to take someplace else. The new mechanic informed me my car burns oil quickly and I just need to top off more frequently. Gave me more oil and same problem fixed. Do not trust this place. read more

Came here for the first time the other day after 3 different auto shops gave me ridiculous quotes for my oil change. Ive been trying to find a new shop since my last once closed down a few months ago and I'll definitely be coming back to Crown. The service was affordable, fast, not to mention the staff's positive attitude and work ethic. Fantastic shop in all aspects. read more

took my car to this auto repair and they did such an amazing job!!! told me exactly what was wrong and fixed it for a good price , will be bringing my car here when I need something done ,, read more

We were referred to Crown automotive from another shop who couldn't work on a diesel engine. Crown fit us in right away and got the car back us in the time promised. They were very professional and easy to work with. read more

I gave a review back around 2012 or 13..Once again this company is an OUTSTANDING shop for your major auto repair needs.. Back in 2019, they replaced a fuel pump in my vehicle, and I was completely satisfied with the cost, and the quality of work.. Two days ago, needed a clutch replacement, once again Crown Auto Repair came through..Price wise, you can't complain but smile..and the time efficiency on completing the job was remarkable. Got my car at the end of the following day! I highly recommend Crown Auto Repair, they earned my trust and business since 2012/13 read more

went here last week to get my car fixed and Phil is the best!! it was done in time and it was priced reasonably :) thank you guys!

First impression: Ample parking, neat, fairly fresh paint--looks like they take pride in the business. I highly recommend this business!!! I had received a sky high quote from the Toyota dealership for a new timing belt cover. I brought it here for a second opinion. Phillip was an absolute pro--looked the car over carefully and concluded that it does not need any work. NO CHARGE for their time. These guys are the real deal. I will be back! read more

Had my two Hyundai serviced by this shop and I just bought a ford for the wife. I wanted the car to be inspected by Phil and his staff, they were extremely fast and efficient. I know that they will take care of all my cars without having to worry about any issues or problems. If y'all need a good shop with great service and professional service come ask for Phil. read more

Crown Automotive Repair - Auto Repair Near Me - Pasadena, California

If you are a woman and afraid of being unfairly charged, or afraid of any unethical business practices taking place--Phil, Owner of Crown Automotive Repair is the mechanic for you!!! I literally cannot comprehend the recent 1 star review, (dated 8/5/22), because it is COMPLETELY contrary to my experience. Phil and his assistant are personable, even taking time to chat with me and get to know me--a rarity in the automotive industry! For me, it's all about relationship, in my business affairs. It's important to me that people that I do business with care about me and my affairs. My soon-to-be ex-husband always handled my car repairs, given the limited knowledge I have about cars. I was referred to Phil by another great mechanic who was outsourcing what I needed fixed: replacement of spark plugs, replacement of a valve cover gasket with tube seals, my cooling system flushed and coolant added. Phil and his team fixed all of that, at a fair price. I was so paranoid that I'd be taken advantage of; I googled each repair to see the price range. Phil gave me more than a fair price!!! But Phil was honest and said the problem of the car not starting may still not be fixed. (I don't speak "Mechanic", but at the time, he fully explained why... and I even ran Phil's explanation by a friend who knew cars and my friend said it was accurate). After my car failed to start, Phil patiently explained why, and advised me to keep an eye on it over the weekend. Yesterday the engine light came on--and serendipitously I was literally down the street from the shop. So I brought it in, asked Phil to run the computer on it quickly (because the light goes off just as quickly!) Phil and his also very nice assistant, got the code and they are working on it now! I'm so grateful that Phil and Crown Automotive Repair are keeping this car on the road! I can't thank them enough! read more

Honest. Quality. I like the peace of mind in going to someone I trust knows what they are doing and is pricing fairly.

I have been getting my cars and trucks serviced at Crown for over 12 years, so its about time I wright a review. They do all of my oil changes, brakes, coolant flush, transmission fluid changes, and few other things. Phil the owner always give me a estimate in writing and has been very fair with his prices and stands behind his work. I was even low on oil in my Porsche and he told me stop by and topped it off with 1 quart and I was on my way in 15 mins. There are many automotive repair and service shops in Pasadena, but not all have fair prices and quality work. Highly recommended them over the dealer or over charges for everything and lacks in customer service. read more

I had several issues arise with my car. First had something to do with emissions. Thankfully while checking Phil's team uncovered that my breaks were at 10%- YIKES! So although it was not an inexpensive repair, at least it was caught. However one week later I smell gas. Phil asks me to bring it back-right away, and there's a gas tank leak- Phil went to bat with the extended warranty company and for 2 hours battled them. It would have been incredibly expensive to repair otherwise. I really appreciate the fight. Thank you Phil! read more

I called them and they took my care in the same day. I am terrible with cars but basically the plastic was broken on the inside. They fixed it FOR FREE! Had it ready for me the next day. Super speedy and friendly and helpful! Told me not to spend my money on replacing it. Thank you!!!! read more

hi so we brought in our blue trailblazer and like every new person you are always apprehensive because you just don't know what they are gonna say but i read reviews and had a good talk with phil. the car was not going fast and we knew it could be bad. So they recommended the diagnostic evaluation this was after our free one which pulled up 5!!! things. He explained they would have to open up the car to get to these parts. Now as a girl i looked up some of these parts on youtube and how to remove them or get to them and it looked like 30 different screws just to get to the manifold i was like omg that's insane. So phil said this will go towards the fix. Well he / they discovered 4 things that were wrong with the car 3 were important and we are doing the last thing at the end of the month but we did the most important critical stuff. The car is awesome we still have a teeny gas tank issue oxygen but it wasn't in my budget and phil worked with me We left really happy and laughing. I looked forward to trusting them he did exactly as he said. and the other guy who answers the phone was cool too! thanks!! read more