Well where do I begin. Maybe at the beginning would be best I hope you packed a lunch. Ready ok!!!! -first off I was told by Renee that they never raise the rent on these properties that they've only ever raise the rent $25 in the past 25 years I knew that was a crock of shit but I went with anyways anyways because the rent was only $885. Fast forward a little bit as in three months the paint is chipping off just about every part of the walls you can see it pretty much everywhere especially in my room we tried to talk to them about this it was just something that naturally happened according to them. Maybe they think everyone in the fucking world is stupid but them but most people just don't argue with them because they have the power to evict them. Then there was this issue with the shower valve it just stopped working it literally was pouring water out of the spout constantly. This took over a week for them to resolve which resulted in an enormous water bill which they did not compensate us for they only continues to raise our rent every single year for the past five years They hired Spartan services which was a horrible idea with a plumber living on the premises I offered them to re-pipe the entire home for $2700 they declined after using my bid to get another. Spartan services charge them over $1000 to replace the valve and that was it I simply asked them to take a little bit off my rent here in there and I would be fine with re-piping the entire house all the way out to the meter for $2700 I guess because I live here they have the policies that they do not want people that are living here working on it well I pride myself on my work so I guess that's their loss The house was never properly insulated and we had to Pay for ridiculous heating bills this took them quite a while to get resolved and was still not entirely done you could feel cold air coming through the walls they tried to tell me it had something to do with the siding no shit it had something to do with siding you're supposed to replace that every so many years this house was built right after World War II ended. Their comes over to my house does horrible work insults me in front of my wife while I'm not there is unprofessional as hell makes excuses and does not entirely know what he's doing. ALL THREE HANDY MEN The house was left dirty. As in dust and dirt everywhere from them painting plastering and putting in carpet witch we had to clean and vacuum and dust. Normally when I buy something from the store or I rent a house from someone or etc. it doesn't come with a bunch of garbage or things I have to clean up unless I make a mess. The pest problem seems to be something that we have to take care of because "it's the law " I guess ethics aren't part of these people's morals The toilet is about ready to fall through the floor we've tried for at least two weeks now to get someone out to fix it they keep sending the same incompetent handyman who enjoys running insults about me to my wife. Called my wife a liar all kinds of fun stuff. All in all the worst renting experience I've ever had. Next to cobble court. The only decent thing I can say about this company is they did let me have chickens they really couldn't say anything about it but either way they were OK with it that's about it. When my shower was out and they took as long as they could legally to replace it I asked Renee what I was supposed to do about having a shower she said I could throw a wash pan down in the kitchen and fill it full of hot water and give myself a sponge bath. Just out of curiosity Renee would you do something like that probably not. I work in service plumbing and I get shite an piss and whatever other unholy matter gets on me. I had no one else I could ask for a shower in the mean time. Good thing my neighbors have the same rental company and know what I'm going through. (Not to mention the old crawl spaces) I'm a good renter!! I paid all my late fees caught up on my rent and pay it on time now. I started of with a low paying job when I got here and have tried really hard to improve my status. I don't understand it when people jump in a hole and stay there. If people are complaining about you it's because of you you should try doing something about that not all of them are telling you your garbage because they want you to stay garbage most people want other people to progress in life. Oh and our rent is now over $1100 in fact it's 1150 that's not much to complain about the grand scheme of things but when your rent was $895 and they've steadily raised it every single year you tend to wonder if the people that told you that the rent only gets raised $25 in the past 25 years are telling the truth. I absolutely hate Renee and crown properties They took our entire deposit and charged us another $1150 to fix shit which is ridiculous Renee you are a piece of garbage read more

Crown Properties - Property Management Near Me - Spanaway, Washington

My childhood home was destroyed in 5 years due to negligence on the part of Bill White who was being paid to do property checks and maintain as well as ensure the renters were abiding by the lease. The house is completely trashed and while I did receive about 1k or so back from the renters' (plural is intentional, read on) security/damage deposit, the repairs have now gone past 20k and this is only the beginning of dealing with the dumpster fire these renters left behind because they were free to let chaos reign. Consistently when we checked up on the property over the phone (having moved out of town), everything was reported to be great. The tenant was referred to as a "star renter" and "He's great, he fixes and upkeeps everything." What that actually meant was that the renter was likely telling Crown this and then doing things like undoing light fixtures to use the bulbs/materials to patch/"fix" other things (fixtures are hanging down and an electrical hazard), allowing water damage to seep into the bedroom without reporting it (or they did and Crown never contacted us), destroying the backyard by tossing cigarette butts and collecting huge buckets of rocks placed throughout the property, letting the yard die, never reporting a rat infestation... The lovely tenants: The renter was either renting out rooms or just letting people have a free ride, including a family member who converted our den into their own apartment, evidenced by destroyed counter that clearly was being used for a makeshift kitchen/cook stove. This was shamelessly done as when I arrived back on the property after they moved, a fridge was in the driveway, obviously being used in the den. Mail comes for multiple people. One person gets municipal court documents monthly. Finally I googled the name because these court documents kept a'comin and they were involved in a MURDER (apparently they were shot and then their partner was murdered by another person). Holy sh*t. Look, things happen...But this was even more distressing. The garage is full of rat droppings and you can see where the buggers chewed through. There was trash, including cigarette butts, throughout the entirety of the garage. The worst part: These folks were CHAIN SMOKING INSIDE THE HOUSE. The house REEKED, like, you couldn't breathe! Bill stated he never noticed... The walls were yellow and so damaged that you could see where these folks had hung art because there were squares/patches that were still white. When I cleaned, the walls weeped yellow and brown. It took hours of painting with Kilz restorative primer/paint (which by the way, works wonders) to make a dent in the terrible smoke stench. What were these people doing!!? But more importantly, Crown-- what were you doing? Clearly no property checks had been done in a long time (perhaps ever). These were not star tenants. This was not a "nice single dad with a kid", it was a guy with adult family members or randos living in my childhood home which was essentially converted into a tavern. These damages could have been easily maintained had we known and we would have gladly fixed them for these tenants. But clearly, they didn't want people in the home because they were chain-smoking, renting rooms and who knows what else. Look, the house was old. Rats, water damage and wear and tear are normal. But we would have gladly done this upkeep before it got so unmanageable it became a total wreck. We worked 10 years to get it looking sweet, freshly painted and updated. Now we've regressed past how it was when we bought it. It's really quite sad and it's awful to be stuck without options to be compensated. Don't use this company whether you're a renter or seeking property management for your own home. This has been a depressing and ridiculous fiasco and I really do want to know what in Hell was going on in my house. Do. Better. read more

Writing this review to worn next renter. Heads up kids better have money on hand for fast move. 1. No sound proofing windows or walls. 2. Mold comes up out of no where when everything stays closed. 3. We lived next to the noises next door neighbors in 609 then they moved party every day and night. Lost part of my hearing do to them. Then new owners move in last year just as bad but have children young ones. Call cops they don't care . 4. Opossums when born like to play on the roof. When it rains the bedroom leaks. 5. Run away don't move to 615 128th St. S. The people that live or lived next door in the tow bedroom part of the duplex. Keep clutter in front of the breakers boxes so you can't ever get to your box to flip switches back on. (6) turn breakers off in summer to save power it's only 35.00 each month till winter then your paying over 100.00 a month do to hardly any insulation in the place there is no carpeting. 7. Finally the ants are no fun from spring till winter carpenter ants in the windows and a whole bunch of spiders. Winter time is the only time you get a break. Don't have a pet it may get killed with all of the racing up and down our street. Don't work grave yard shifts you want get sleep do to the loud music playing all the time around the area. And fire works that no cops seem to be Abel to stop. Well if you choose to move here be ok with the noise and be prepared to lose your hearing cuz you. Once I see somebody move in I'll come and remind you guys about everything that happened there when I was living there. Welcome you to the neighborhood. read more

My partner/roommate posted his own review today, so I'll try not to just copy what he said and give my own opinion on it. Crown Properties is a horrible, deceptive, crooked company. Frankly, I'm unsure how any of their employees sleep at night knowing the kind of dishonesty and shoddy management their company partakes in. Our first property manager, Rebecca, was slow to respond sometimes; but after dealing with Alex, I wish we could have dealt with Rebecca instead! In our time being forced to deal with Alex, we dealt with: - Rats and bugs for months - Mold that made us sick and destroyed over $1000 worth of our possessions (some of which were sentimental and cannot be replaced) - No lights in our bathroom for two weeks - No dishwasher for over a month In addition, Alex responded to all maintenance requests at least a week after they were submitted and it took at least a week after that for anything to actually get done. I want to make it clear: we loved the location, price, and size of our residence. If it wasn't for Alex, we would have stayed in that duplex for much longer. If they had given us a property manager who actually knew what he was doing, we would probably still be in that house giving them money. And then the cherry on top of all of this mess was when we returned our keys a few days late and were suddenly notified--with absolutely zero forewarning--that their deceptive company was going to charge us a full month's rent for a month in which we were in the house for zero days. Renting from them was an absolute nightmare. Their company is terrible, and in any company that was even remotely competent, Alex would have been fired after a month of working there. He's an awful property manager and Crown Properties is an awful company. I said earlier that, if we had a less negligent property manager, we would have stayed longer. That much is true. But equally true is that now, with the latest stunt Crown Properties has pulled in trying to squeeze more money from us, we would never rent from Crown Properties again. This entire fiasco has been a nightmare. We dealt with pests for almost our entire tenancy, we suffered respiratory issues and lost valuable items due to mold, we went without lights and appliances. And that doesn't even get into how hard this has been emotionally. Do you know what it's like to live in a house that's making you sick and destroying things dear to you while knowing that you can't do anything to fix it and that the ones who are supposed to help don't care? Do you know how dehumanizing that feels, knowing that somebody is in the position to help you but they don't care enough to do even the minimum required by their job? Do you know what it's like, as someone making well under 40k a year, to suddenly be told that I'm expected to shell out over $1,000--nearly an entire paycheck--over nothing? And now the duplex we formerly lived in has been listed online for over $100 more than we paid. What a joke! It was worth half of what we paid for it, if that. This is a horrible company that has caused me tears, panic attacks, and financial distress. All so that they can get away with hiring negligent property managers and squeezing extra money out of people who can't afford it. I hope they feel good about themselves. If you're looking to rent a home, save yourself months of distress: do NOT rent from Crown Properties! read more

I have to say, my best rental experience I've ever had has been renting a house from them. My rent was very cheap for the area I lived in, and although I was responsible for ALL utilities (I mean ALL of them, the whole shebang) what I got in response to those responsibilities was a very hands off landlord. That's not to say that they didn't respond to service calls, oh they did, and ALWAYS in a very timely manner. My laundry room sprung a leak after the deluge we had this past winter and instead of getting cussed out like some of my other rental counterparts did after their respective leaks, they sent someone over to help me sandbag. I did what I wanted when I wanted with my house without so much as a peep from them, just had to run it by them first and the answer was usually "as long as it improves the property." The absolute only reason I moved away is because we found a place right next to the water with an office and most utilities included for the same price we were paying there. I could have easily dealt with the neighborhood I lived in, I lived there for two years without problems (everyone thought it was sketchy, and it really wasn't, just old.) I got my deposit back, minus what they took out to deodorize the house from the pet smells that inevitably crept in after having a large indoor dog live there for two years. I could have paid myself, but the guy they had contracted through was way cheaper than anyone I found so I said go for it. They called and gave me an option to take care of everything they found first before they took anything out of the deposit, which in my opinion was really awesome. Though I moved away to a larger house managed by a different company, I would without a doubt no questions asked rent from them again. read more

Absolute thieves! We had to live with open sockets and unfinished repairs for years, they said the homeowner wouldn't get it done but who knows. We kept our house clean and paid for carpet cleaning before we left, yet they still charged us an outrageous 450 for "cleaning". Beware of what property you rent they will get you. read more

The property on Bridgeport is rundown with disrespectful, selfish tenants.The trash can area is always a mess with garbage strewn all over the place, been that way for several months, recycle never gets picked up, random people use it as a dumping ground and most of the tenants just toss their stuff there. There has even been incidents of tenants dumping litter boxes out right over the railing of the balcony. Terrible unit. But it's cheap and month to month so I suppose i shouldn't expect too much. read more

Crown Properties - Property Management Near Me - Spanaway, Washington

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I have rented with crown for the past 6 months and they are a horrible company to rent from. That have neglected to fix the problems around the rental and there rental agents are not helpful in trying to resolve issues. I will never rent from this company again and you should think twice before renting from them as well. read more

Worst person I have ever worked with! Evie I believe was her name. Worst way to talk to prospective renters and she not only judged us but also was very rude and didn't even want to show us the home. How do they expect to have their properties rented if their agents are worthless and have the worst customer service ever!!!!!! She made a small problem from our past rental history into a HUGE inappropriate problem and even had the balls to tell us we had to pay a deposit instead of $900 to $2500!!!! What a joke. Taking my business elsewhere. read more

I worked with Michelle. She was great. She helped out with getting a house I like and the paperwork, etc. long distance. She answered all my questions, but was not intrusive during our rental period, which is a great balance. I would definitely contact her again if looking for a rental in the area. read more

Never listens, wrote our addres wrong from the start 2yrs ago and never fixed it on the contract to any official documents, never fixed any major or any minor thinge they said they would. Raised rent even when they said they newvwe just started getting a little behind. We even did repairs and took things off property and never got refunded as promised! Gave a 3 day eviction notice BEFORE rent was even due!!! ILLEGAL! Won't return calls when questioned about fixing just leaves threatening calls. Just too much to count. Slum lord much??? read more

We have worked with Julie for about 3 years now.. She is great..! They get back to u fast .. Great service .. I can't complain at all!!! And this is a long distance situation... So she makes worry free.. read more

They were the most horrible management company ever, not only did they not disclose things about the house we rented, they are the biggest liars ever, they don't respond in a timely manner like they say they do and took our deposit to upgrade the house for the next renters. we are not slobs but they made it out to seem like we were, I was raised to respect peoples property and they said that we damaged things, well for one thing the blinds were so old that you touch them they cracked and then blamed us for breaking them so that they could take more of our deposit, and said we did not clean the house when we left and had to get a crew in there to clean and haul things away THAT IS THE BIGGEST LIE EVER!!! Do not do business with them!!!!!!! read more

For the sake of my blood pressure, all that I will say about my experience with Crown Properties is that I am glad that it is over and I hope to never cross paths with those people ever again. read more

Julie was a breath of fresh air to work with while renting our property. She was thorough and clearly noted things the renter needed to be responsible for and what we needed to do upon tenants vacating. Julie's rates are fair and she knows her business very well. We highly recommend Julie and Crown Properties for your rental needs! read more

I have been using Crown Properties to manage my property for almost two years now. I have to say that I am beyond impressed with their professionalism. I was deployed when my then renter decided to move out after months of non-payment. I had no idea what I was going to do. So I called Crown Properties and spoke to Michelle Saylor. Michelle helped me find a renter within a month and I started receiving rental income within two months. After this last tenant moved out Michelle had another renter lined up and moved in within a month. I could not ask for better service. If you are in the military, take it from a SFC, Crown Properties will take care of you. Thank you Crown Properties for taking care of my rental property! And thank you Michelle Saylor for doing such an awesome job! Tim read more

DO NOT Trust this company. I put my house for rent. Bill (looks like a nice old man) came to my house, had me signed the paperwork and took $350 said to start an account and advertisement. I totally move everything out of the house. Then didn't heard back for next 2 to 3 months. Got an email while I was on the trip said Rick took over. Contact Rick he said my house was filthy and disgusting. It was totally bullshit. My house was sparkling clean. No pet no kid single lady. Whole house carpet was shampoo by professional company. Front and back yard was maintained by yard company. I sent them pictures and told him to come take a look at my house. He refused. I called the office. The office manager refused to refund me. I complaint to Business Bureau. Until now. They havn't refund me a penny. DO NOT trust this company. read more

Worst rental company I have ever rented from, two adults in one of their rental homes, no damage left exactly how it was when we purchased, paid to have carpets and chimney professionally cleaned, and they took more than half our deposit, for made up stuff. Have never had a rental company act so unreasonably, it was basically theft. Dealt with property manager julie for two years whom does not know right from left and is always a hassle to reach. Would never rent a home from a property ran buy them again. read more

Do NOT hire this company to manage your property. I was forced to fire Bill White (the Owner) for NOT taking care of my property. It costs me THOU$AND$ of dollars to get my property back into rentable shape! The renters were parking disabled cars on the front lawn!!! If you hire this BAD COMPANY... you deserve everything this company will do to you! AND EVERY DOLLAR YOU'LL PAY FOR THEIR NEGLIGENCE! read more