Our experience with Crown Therapy has been absolutely outstanding. Each and every therapist has been wonderful in the care of our little one. Every session begins and ends with an explanation of goals and achievements as well as how we are going to attain those as we work together with the therapists. I cannot say enough dood things about Crown. Their attitude and pleasant disposition make each visit so enjoyable!!! read more

Crown Therapy truly cares! Each and every therapist and staff member is exceptional in every way. Taylor & Abby provide professional scheduling and insurance assistance! If you are looking for warm and welcoming, look no further. The therapists take their time to explain and provide updates regarding your child's growth, development and needs. Truly exceptiona!! My favorite part of coming to Crown is the diversity of clients and the warmth of the families attending. The children play and interact in the waiting room. It brings me so much joy to see my child playing with the other kids and all the positive interactions between moms, dads, grandparents etc. Crown provides a wonderful community of people & opportunities to share experiences. I have encountered many therapists over the years - Crown has far exceeded my expectations- if your child would benefit from speech / OT look no further! They have the best team of women! read more

very professional! very clean very understanding while professional. would highly recommend

Eval went ok but it's literally like pulling teeth to get any progress notes, in writing, to assess how our son was doing before the 6 month mark, which is ridiculous and then they charge you $20 for it. After requesting it several times, we never received anything. We expect it to be DOCTORED. Even after my husband asked for it, we are still waiting. Everyone has a right to their own and their child's medical records and progress notes within a reasonable amount of time. It's been over 2 weeks and they haven't sent ANYTHING. The attendance policy is written about being in the lobby 5 minutes before the session ends or not accumulating 5 CX or no shows. There was ONE instance where I came in the lobby as soon as the session ended and one where I came in three minutes before his session was over because I was dealing with our infant in our vehicle. Neither count against CX/NS. Asked for that and they sent NOTHING and said it would be $20 too. Let me reiterate that I never left the parking lot and I parked directly in front of the door so they could see that I was still there. I have never been late and have had to PERSONALLY cancel ONCE on 06/02. All other cancellations or no-shows can't be attributed to me because I was not the one that called our child off. They claimed to not even have my number . I was then told that he was now on week to week and that I was banned from bringing him because I had a poor attendance track record. I asked how can I be when I just recently started bringing him and the only time that I had to personally call him off was when there was an unfortunate incident I was not able to bring him 06/02. They said they can do what they want and banning wasn't written in their policy. Any of the other call offs were when others were bringing him because I never called him off nor was I bringing him to these sessions. When pressed further, there was an attitude, they were recording phone calls, as of some sort of intimidation tactic, which all phone calls/interactions are audio/video recorded from our side anyway. Taylor ganged up on me and scolded me if I was a child. They told me that I had a poor track record of bringing him when I had just started bringing him recently since his sessions began back in February 2026. When pressed about being banned for "attendance track record" being in writing they said that it wasn't in writing and I said well how do you attribute absences to someone that you have never talked to until a couple of weeks ago. They had no answer and that's why I don't feel safe with our son being there. I asked to speak to the owner and of course she never called back and this has been two weeks ago. So, we will be effectively removing our son out of this "program" because they literally make up things as they go and you cannot discriminate against someone bringing a child to a session. There have been no threats or anything that would make the staff feel unsafe but it seems like people start throwing around inflammatory statements when you start asking them why they aren't doing their job. Asking for progress notes is customary and assists with continuity of care, it should be a way to access these without having to beg 2-3 times, get ignored, & not receiving anything in return. The behavior of Taylor and the "owner", Stephanie, is unprofessional. Welcome to the world of parents actually holding you accountable and asking for things they have access to by law. There has been no call from the owner, as promised by Taylor (and was recorded), no email of our son's session records ending the week of 06/01. We don't just want the EVAL FROM FEBRUARY. We need session notes that show what our insurance has been paying for and our insurance stated that they have ZERO idea of that you're talking about claiming "push back" so they won't pay. Our son had the flu and wanted us to bring him to 2 sessions to get everyone sick. They said, "So what?" Complaints have been filed against Crown Speech with licensing and other regulatory agencies. We have audio and video proof that proves no one was threatening and you admitting to making up discriminatory attendance rules as you go. UPDATE: Of course, calling my husband to "tattle tale" made this no better. You cannot fire my 3 year old when TODAY, 06/08, was his last session with your program. Again, you still kept him on as a client AFTER you degraded and spoke to me in a demeaning tone so the phone call to my husband a few minutes ago was for what? You weren't dealing with me, remember? I put your business conduct out there for other parents to see and now you're angry. Just send us his RECORDS and session notes and eliminate your discriminatory behavior and practices. read more