I brought in a small, engraved metal tag to be duplicated with a small name change. Owner didn't…read morewant the job because it would be "a lot of work" for something so small....He relented when I produced cash. Owner took my cell number and said he would text me in a couple of days. Two weeks pass, and I receive no text. I drive back to the shop only to be told that the original tag that I dropped off was "lost" and tells me to call back in a couple of days. I call back two days later and a very helpful woman informs me that the tag was found and that I should call back in another couple of days. I drive back to the shop again, two days later, only to have the owner tell me, curiously, that he has done a tag LIKE it, but hasn't done MY tag, yet and that I should check back in a couple of days. I wait a week, hoping that this would provide him with enough time......I drive to the shop for the THIRD time, and he gives me TWO tags in two different lettering colors, which are BIGGER than the original, and PRINTED, rather than engraved...He says that I can have the second tag, at no charge....Not wanting to prolong dealing with this person any longer, I take the tags and leave. A professional and thoughtful business should have the attitude that even the SMALLEST sale, should be treated with the same level of respect, as the BIGGEST sale. This business does NOT subscribe to an attitude of good customer service and I would NOT recommend them for ANY job, large or small. I should have seen a red flag, when the owner continued to blow me off after losing my original item. Bottom line...Find another, more professional shop for your engraving needs.

From the owner: Manufacturer of Trophies, Plaques, Medals, Clocks, Engraving.read more

My best friend's rabbit passed and we needed a plaque / signage to memorialize snoopy, and needed…read morein 2 days. I know this place does mainly tropies, but optimistic & desperate for solution. Shauna is my hero. Going above and beyond from her end is an understatement.

Family owned and operated. Friendly, clean and easy way to order all custom awards. also beat all…read moreprices around! Thank you crown trophy!!

Quick, same day service. Wanted a cute trophy for my friend's daughter in a pinch and got exactly…read morethat in less than an hour!

Amazing amazing amazing!!!! I called day of to get medals for a work event very last minute…read more Atlantic Trophy was able to fulfill the request day of and over exceed my expectations. First off their service is the best. Extremely helpful and good price points. Secondly they have so many products to choose from that everyone can get something that suits their needs. Great place highly recommend!

Do yourself a favor and do not waste your time or money at this place. There is no shortage of…read moretrophy shops that can handle basic engraving and treat customers with a shred of professionalism--this is not one of them. I've used Trophies By Jay before, but this experience was so bad it permanently ended any future business. I dropped off two fantasy championship trophies for plaque engraving, which should be one of the simplest, most routine jobs imaginable. After an entire week of complete silence, I called for an update and was told, word for word, "Fantasy trophies are not the priority right now. I'll get to them when I can." No timeline. No apology. Just blatant dismissal. I gave it more time and called again four business days later, only to receive the exact same response. When I pressed for an ETA, I was told there was none and that he maybe could get to it by the end of the following week--nearly three weeks after drop-off for basic engraving. At that point, it was clear my order was never going to be treated with even minimal importance. Rather than taking responsibility or communicating like a professional, the owner became openly hostile and combative on the phone, telling me to come pick up the trophies so he "didn't have to deal with" me asking for updates. When I arrived to retrieve them and calmly stated I would be leaving a review, he had a full meltdown--stormed into the back room, started yelling, and ordered me out of the store like a child throwing a tantrum. Yes, the physical work is passable--but that is completely overshadowed by the astonishing level of arrogance, disrespect, and contempt shown toward paying customers. The owner clearly does not value people's time, does not understand customer service, and should not be running a business that requires any interaction with the public. If you value professionalism, communication, or even basic human decency, take your business anywhere else. This was hands down one of the worst customer service experiences I've ever had, and I will never return. I strongly recommend others avoid this place entirely.

Needed a last minute trophy, Jay had it ready in an hour. He asked how much I wanted to spend and I…read moresaid around $50. He had the trophy ready for pickup an hour after I reached out, and only charged me $35. Nice guy great business highly recommend

I wish I found this place sooner. I got a trophy and a hat made here and they do great work. Very…read morefast service. The owners are very friendly and helpful. The prices are very reasonable, I expected to spend more. I will definitely be coming back and recommending this place to every one.

Quick turn around time!!! Professional, wide variety and…read moreselection. Jose communicated with me throughout the whole process, emailed proofs anf made edits immediately. I will come back for future awards and trophies. They can deliver trophies and plaques across the country. I was impressed. :-) Glass plaques came with a beautiful black box and red carry bag. Presentation is so important and they delivered. I placed the order on Tuesday Morning 3/12/2014 and it was ready on Thursday afternoon, 3/13/2014.

From the owner: Need personalized trophies or awards?…read more Awards Trophy Co. has been providing Hillside and the surrounding area with custom trophies and awards for over 25 years. We specialize in custom trophies that you can mix and match, from the figurine for the event and column size to the style and color of both the column and base. Available materials include wither crystal, acrylic or glass. We also customize other products such as medals that are available in gold, silver, and bronze with a selection of covers for a variety of sports. We will also make custom resins, ribbons and pins for any occasion, and gifts ranging from hats, shirts, jackets, bags, mugs, clocks and more. Call and place an order today. Local deliveries available upon request.

I've been buying milestone and congratulatory plaques from Trophy World for years. The staff take…read morethe time to listen, assist with your choices and explain all necessary next steps to ensure satisfaction with the end product. It is quite understandable why they have been in business for so many decades. I highly recommend them.

Trophy World came through with such a short notice. They had a plaque ready within 24 hours for us…read more Thank you, Valeri!

(1) Kind and Helpful Staff! (2) Quality Work (3) Reasonable Prices - Overall was very happy and…read morepleased with these guys. They work quick and did a wonderful job for my group. We will be back again. Owner is "Onsite" - Everyone is very helpful and they have a nice variety & selection of items to chose from. They were able to engrave my plaque in Hebrew - which was really awesome. They didn't make it into a whole big deal. Highly recommend! You will be very pleased with the quality of work from Crown Trophy - The New Hyde Park location ;-) - That is! :-)

Quick and very reliable. I'm far out east in Suffolk and venture to Ron + Claudia for each…read moretournament I run. Thanks always.

Great shop. Chris is patient, quick, efficient and professional. A true expert. Not much he…read moredoesn't do and the finished product will be pristine. Best of the best. No where else to go. A gem.

Great Service, Reasonable priced. Chris gets it done!!! Came in for fun plaque to honor a friend…read moreand it came out so good.