I am here somewhat regularly to use the self serve copy machines. They recently got new machines…read morewhich require a learning curve. I had an issue and the young guy that helped me was friendly and we managed to figure it out.

This is a complaint for not receiving the service I paid for. Standard Overnight Saturday delivery…read more I dropped off the package Noon on Friday paid $57 for Saturday by 5p delivery. Package wasn't received until the following Monday evening. I went in and the manager said I had to go through Customer Service online/phone and this turned out to be a nightmare - I tried on multiple days for over a week after the package was delivered to get a refund/discount. I finally reached a manager who told me I had to wait until the their accounting showed payment was received. I waited longer and now get a new message after I tried to apply for a billing adjustment. That the package was delivered over 15 days ago and not eligible for a refund. I am just exhausted by this process. I will just use the post office or UPS or LoneStar overnight from here on out. Please educate yourself about their refund process and know it is truly difficult to get your money back.

Brought in 3 court affidavits over 100 pages worth to make 4 copies of, upon getting home and…read moremailing one of the copies of each affidavits to the courts, I noticed several pages of each affidavit were missing. I called and asked for a refund considering how important these documents were, the lady offered half of full refund. I told her if they could give me a full refund it would be greatly appreciated, upon speaking to the owner he told her no refunds and can come buy more copies if I want. Terrible ownership. Will never be back. Don't come here if you have anything important to copy.

I needed a large document printed and spiral bound. I called and got a quote for the project over…read morethe phone, then sent the document via email. It was ready to be picked up just an or two later! Approx 250 pages double sided, black and white, spiral bound with a plastic front and back cover was just over $34. Not bad! I do have to note that the store smelled terrible. Not sure what was going on there, but the whole place smelled like a bathroom... if you know what I mean. I'll assume it was a temporary issue and won't hold it against them.

Five stars all the way for customer service, finished products, quick results and value! Thank…read moreyou, Clint, for taking time to explain the differences in print press vs. copies, and helping me understand cardstock types/descriptions. When I went in the shop, I thought I might place an order and have my cards in a week or so, but happily, I walked out with finished products in my hand! Hooray... and a big "thank you!"

Highly recommend these guys for your printing needs and desires!!…read more I had a vision of what I wanted and how I wanted it to look. I worked with Brian to tweak it. And I am very very please with the finish products!!! Clint is awesome also. They both make the process very easy from start to finish. Prices, turnaround times, quality of work, creative input and customer service all 10 stars!!!

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Thus is the best most wonderful professional artists in the area. Did my graphics on my window…read more They are the best

Metro Blueline was fantastic! They were very helpful, answered all my questions, very commutative…read moreand flexible with my request. The print itself was perfect; I only ordered one so not sure about prices across the board but the service alone was worth it. Less than a 24 hour turn around, I so appreciated the rush!

Great work, excellent customer service, and fast turn around. I needed invitations printed at the…read morelast minute. Aleah took great care of us. I highly recommend!!

Small family owned business with great customer service and attention to detail. They are great at…read moregetting jobs done quickly and communicating with clients. Aleah has designed our letter head, business cards and logo. Their prices are beyond fair and they value their customers. I highly recommend this business. I not only use them exclusively for all my business printing, but also for my kids personalized party items.

I shopped around for wrapping services all throughout DFW and ended up deciding to work with Color…read moreFactory DFW. The work that this team outputs along with their high level of communication is top notched. Jonathan and his team go out of their way to make sure they go above and beyond for all services and I could not be more happy with the results. They're super flexible and were patient with me when I was indecisive with the color choosing process but I love the dedication the team pours out for each project they do. I can't recommend them enough!

Jonathan and his team were fantastic to work with. Their attention to detail is excellent as is the…read morequality of work. As a entrepreneur Jonathan insures the satisfaction of his clients. I checked reviews and received bids from three different companies. Color Factory was very competitive and the reviews were great.