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    Crowne Hill Pools

    4.8 (54 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    40 minutes

    Response rate

    100%

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    Reviews With Photos

    Pictures of pool hours after technician serviced the pool.
    Veronica R.

    I do not recommend Crowne Hill Pools or working with their contact, Nate, due to repeated unprofessional behavior and poor customer service. In addition to charging premium prices for their services, the company also imposed unexpected fees without prior notice or explanation. Despite raising multiple concerns about the quality of service--specifically, that the technician was not properly cleaning our pool--Nate dismissed our feedback and attributed the issue to weather conditions. After several service visits, I sent a photo of the pool just hours after a technician had left, clearly showing the inadequate service. Nate admitted the condition was not up to company standards and said the technician would return to resolve it. More concerningly, the technician broke our pool's drain cover and failed to report the damage. Instead, he attempted to conceal it by hiding the broken cover under pool toys. When we discovered it and contacted Nate, he initially dismissed the issue as "normal wear and tear." Only after further discussion--and the technician admitting he failed to report the damage--did Nate agree to replace the drain cover. However, after making that commitment, he stopped responding and has not followed through on the repair. Save yourself the frustration--look elsewhere for a pool service provider. This company lacks transparency, accountability, and professionalism.

    Jared H.

    The whole team has been amazing in helping us take care of the pool at our new home. They've kept it in great condition, which isn't easy with all the trees and plants surrounding it. They also replaced our broken pool heater, and the process went incredibly smoothly. When they even came across a rattlesnake, they safely relocated it to keep our kids protected. Their professionalism, reliability, and genuine care have made them a valuable part of our home support team. Highly recommend!

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    3 years ago

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    4 years ago

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    3 years ago

    Service is excellent. Removed my algae. Repairs my auto fill. Nate is both proud and reliable. Beat pool service in the area.

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    3 years ago

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    3 years ago

    Business owner information

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    Nate S.

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    3 years ago

    Business owner information

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    Nate S.

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    5 years ago

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    3 years ago

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    3 years ago

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    Nate S.

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    6 years ago

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    6 years ago

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    4 years ago

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    Page 2 of 2

    Ask the Community - Crowne Hill Pools

    Hi Nate, What time are you coming tomorrow morning to clean my salt cell?

    Once deposit is sent The Window will be set for 7am-10am

    Do you service pool heater?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Crowne Hill Pools

    Will call you back within minutes if they don't get to your call.

    Mentioned in 3 reviews

    Read more highlights

    Ocean Blue Pools

    Ocean Blue Pools

    (9 reviews)

    Listen ... if you're looking for a pool guy, just hire Kevin and be done with it. Trust me, he's…read moreyour guy. We recently moved into a new place with an above-ground pool that I knew nothing about. Long story short, it turned green and my 4 kids were super stoked (please note my sarcasm). Suffice to say, I was super pumped too (again, sarcasm). So I started soliciting advice from different pool guys, pool supply places, and friends ... to no avail. One guy actually told me to drain the pool (into the street) and start over. I can't imagine what that water bill would have cost, let alone the fact that he failed to mention it was illegal and I could have gotten fined if I took his advice. On the brink of driving myself insane, my much smarter wife came to my rescue by finding Kevin on Yelp and calling him. Kevin turned out to be a godsend. Like, next level awesome. In no time, the pool was blue, the levels were back to where they were supposed to be, and my kids loved me again. Honestly, Kevin is super good, nice, and honest. If you're in need of a new pool guy, just give him a call. You'll be glad you did. Guaranteed.

    Called multiple pool guys in the area to help with a last second pool cleaning near closing time on…read morea weekend. All other pool cleaners either went to voicemail or said they were no longer working for the day. My home is in the wine country area and Kevin was very responsive, friendly, and was able to accommodate the last second request. Not only did he clean the pool but also discovered issues that my current pool cleaner did not even bring to my attention and even went out the next day again to make sure everything was good. Give Kevin a call and you'll see that he is a friendly guy who offers reasonable pricing for a great and responsive service. Thank you for the help Kevin. I would definitely use his services again in the future and recommend him to others.

    Nice Guys Pool Service

    Nice Guys Pool Service

    (15 reviews)

    Wow! Absolutely amazed! We had a terrible issue with black mold and 3 pools that were in terrible…read morecondition. James responded to my inquiry same day. He offered to test my water and clean my filter on the spot even before I hired him. I immediately loved James' attention to detail and his care for doing a great job and delivering a sparkling pool. He cleaned my filter and tested my pool and went on with the rest of his busy schedule. The next day, I was given a reasonable estimate for ridding my black mold and for servicing my three pools. We hired James. It's been three months now and we are impressed and over satisfied with how James delivered. James spent a week working tirelessly to rid the black mold without having to drain our pool. We had a relapse after a few weeks and James went back at no additional cost and got it back under control. As far as our pool maintenance; each week we get an email from James with the results of the water testing, what chemicals he put in the pools to keep them at the right level, and a picture of our sparkling pools. Pools that looked dark and greenish before are now bright sparkly blue. Thank you James for being so amazing! You have taken a huge burden and stress away from us.

    James is a great guy. He does an amazing job keeping our pool and spa in tip top shape and he…read moregenuinely cares about the work he does. He provides advice and points out any issues he finds. Definitely recommend his services.

    Crowne Hill Pools - poolcleaners - Updated June 2026

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