So sorry to write this review, I wish the employees good luck and hope they are able to learn from…read moretheir mistakes, or hopefully move on to jobs that they are skilled at. Unfortunately, Bunker Hill Dry Cleaners is one of the most unprofessional establishments I've ever had the misfortune of dealing with. I read the bad reviews that mentioned how rude the employees are, and somehow thought it wouldn't be so bad, or that it wouldn't happen to me, but I was wrong. The unpleasantness I dealt with here was over the top, unprompted, and unlike anything I've ever dealt with. Yes, it really is that bad.

Lost three of my brand new dress shirts. Refused to look for them just said it wasn't their…read moreproblem. Owner has a terrible attitude. Awful business

Quick, thorough, and friendly service! Usually have shirts and slacks cleaned here weekly with…read moreexceptional results, very reliable.

Brought in a suit on Wednesday that I needed cleaned and tailored by Friday. They were able to…read moreaccommodate and did a great job!

The service seemed great, if expensive, at first. I started to notice things returned with stains…read moreand thought I must have missed them. Then I received several orders in a row where whites were clearly washed with something dark and stains appeared on things that were not there before. I also used to think I had clearly put in socks without their mates until they lost a sock that was part of a pair I specifically made sure was put in together. Finally, twice my bags were delivered to the wrong building despite explicitly clear instructions. It was so convenient (again, if expensive) but I'm not willing to put my things at risk of damage, loss, or wrong delivery for what they charge.

Very convenient. They keep you up to date on when the courier is coming and were correct about the…read morepickup and drop-off times. I have comforters and curtains I've been meaning to do and just never get around to it. So I thought I would try with the guest room comforter first. The problem is that I sent a comforter. It had stains, which were not removed or addressed. (Not even a comment "we tried to remove but could not"). And it came back stuffed in a bag all wrinkles. A dry cleaner would have put on a hanger, at least. It did smell fresh (slightly). Otherwise I would have doubted they did anything at all. Worth it with the intro offer, but will be going back to my local dry cleaner with other items.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

Love the Whitman location. For the first time I did the…read morepickup and delivery service and it worked out very well. The alterations were excellent and the comforter came back looking like new.

A little pricey, but all in all, great service and great results. I would recommend.read more

Kosta and his team are the best. Been using them for laundering my dress shirts and dry cleaning…read moremy suits and wife's dresses for years, even before they because Lavanderia. Highly recommend.

I have been a North End resident for the past 15 years, going to Lavanderia at least twice a week…read morein all that time. Everyone on the team is so friendly, caring, hardworking and dependable... and I couldn't recommend them more. A big shout out to John, who truly deserves a raise!

I first laughed at my mother when she said she was using Vital Cleaners and sending out her…read morelaundry, and then I tried it - now I'm a convert and hooked. They did an outstanding job, far better than I imagined. Not only was everything clean, they were folded, organized and far better than I would have done on my own. In addition to being highly qualified and greatr at what they do, they're professional and more than pleasant - they're nice! I HIGHLY recommend Vital Cleaners.

My experience with Vital was excellent. My laundry was picked up and delivered on schedule, nicely…read morefolded, and completely dry (unlike some other laundries I have used in the past. Their prices are pretty much the going rate these days. They also have a very professional and friendly attitude that makes doing business with them a pleasure.

This place is absolutely godsent, I cannot emphasize enough how great and communicative their…read moreowners are. I have been using them since early November 2020 for laundry services and it's been amazing. The app is SUPER user friendly, and it updates your order in real time, very smooth interaction and allows you to pick every detail from machine temp to detergent, they have UNSCENTED detergent as a choice for my fellow allergic friends out here. The services itself is super well done from washing to folding, my clothes return properly folded and organized and they even treat my Muay Thai boxing gear as it should, they even roll my hand wraps (if you fight you got tears in your eyes with that one). I also love the range for drop off and pick up times, very accommodating if you have a crazy schedule. I live in a building without a lobby so it's a bit tricky for the drivers but they are friendly, patient and accommodating, they always confirm your service at drop off and pick up. All the times I've had minor issues, the owner called/texted and addressed immediately and checked in several times to make sure I was a happy costumer. I cannot recommend them enough.

NimNim has become my mortal enemy. In the interest of making this a quick PSA, the summary is: they…read moreruined this brand new ($600) dress I wanted to wear for NYE. They picked it back up, did stuff to it without my consent, said they "double checked" it to make sure the discoloration was gone, but it's still very noticeable and unwearable. So upset. It was literally brand new and they ruined it, then tried to gaslight me into saying they fixed it. Maybe hoping I wouldn't check? Idk it's super noticeable so can't even try to make sense of it. Wasted so much time, energy, and patience, and a brand new $600 dress.

This cleaner was fantastic! I was only in town Thanksgiving week and needed some coats cleaned…read morebefore December. I dropped off 3 high end coats. They were cleaned and delivered by Friday. Quick, clean, and easy. The price was pretty dang good for the services I received. I was really surprised at the speed that I received my coats back especially because of he holiday. I'd also like to mention the employees I interacted with(in shop and delivery driver) were kind and professional. I'd highly recommend them if you're a resident or, like I was, passing through.

got a prompt response from Octavio C. about getting a jacket fixed asked for some pictures and what…read morekind of jacket it was to clarify gave him the pictures P.S I have very high quality cameras then he tried asking me to come in when I am able to look at jacket he refused to give me a cost estimate or even a starting cost estimate then demanded i come in to store to look at jacket after asking me to send you pictures of it so needless to say i got my jacket fixed elsewhere and cleaned and looks great when I got the sense here that they would give me very high price and then also lose my jacket in the process then give the ring around when they lost in from our conversation this shop doesn't know what they are doing and are disorganized not sure why they call themselves five star quality cleaners they ae most definitely not five star quality at all!!!!!!

Cash only but reasonable prices! It's the only one in East Cambridge right now they closed the…read morecompetitor down (for now). They have AC in the summer too. It's $7.50 for a big load, $4.50 for a small load.

Handy location in Cambridge with limited off street parking. Good overall laundry bring $1 and $5…read moredollar bills for the token machine.