RIP OFF ARTISTS ALERT! I went in for an estimate on my suv…read more It was making a terrible sound on left front wheel. They told me I needed a new strut, a control arm, a cv joint and a swaybar....cost $4000. The lady I spoke to said the strut cost $950 just for the part. I said I looked up the part myself....cost $150-250. My friend took my suv to a different mechanic. This person said all Ibneednis a strut and the cost installed was $600. BIG DIFFERENCE! I will never go back to this place....not even for an oil change. I hate to say that they were ripping me off because I am a woman.....but, they were ripping me off no matter what the reason.​​

I giving them 4 stars for their customer service, but definitely extremely pricey. $1,400 to change…read morea starter was extremely steep. I took it to another mechanic who charged me $300 just for labor and I brought in the part, which was still a lot less than $1,400. They must have overhead charges, to each their own, I'm sure they do great services, but there are other mechanics who do great services without the overhead charges.

Over the years my satisfaction is still at a 5 star. This shop stays loyal to the customer. They…read morestand by their work with skill dedication and honesty. I am a 15 year customer. The price is always fair and they have specials that sometimes help even more. Service is always excellent without exception! I would recommend these folks to everyone!

I was able to get my car taken care of in a timely manner, which is challenging on my schedule,…read morewhich is one reason that Ashford Auto is always my go to auto shop. They are always reasonably priced, which is another reason I love them. And I've never had a problem with their work... they know what they are doing and are reliable that way.

I have been taking my cars to Upland for over 17 years. I have also bought 3 cars from Upland- the…read morefirst was destroyed in the hurricane flood, the second I just recently replaced due to my own negligence, and the third has been a great buy. All three cars were worthwhile buys and I would buy from them again because I trust them. I can't say that about private owners or other used car dealers and it's rare that I hear the same about car repair businesses. Upland has been consistently competent and thorough in repairs, reasonably priced, and ethical each time I have dealt with them. On the few times they have thought they had fixed something and the problem persisted, they have resolved the problem very quickly and fairly. If you are a new customer, I am happy to answer any questions about my experiences with Upland.

Had them install a new gasket kit. Three years later it's leaking oil and I need a new kit. This…read moreshould last a lot longer than three years. Either they used a substandard kit or they did a shoddy installation. Either way unacceptable. Would not recommend. UPDATE: The shop that installed the new kit said several gasket pieces were missing and not installed in the first place. Nice job Upland...you're a disgrace.

I've trusted this auto repair shop for years with all of our family's cars, but this last visit was…read morethe worst experience we've ever had. My mom brought her car in because it was hesitating to accelerate past 50 mph. After paying $189 for a diagnostic service, the mechanic first said the engine had failed and even gave her a quote for a full engine replacement. Later, the story changed -- first to a catalytic converter issue and then again to something else. When she picked up the car, it was in worse condition than before. It wouldn't go over 10 mph, and they admitted they already knew it was running that way but still let her drive it into traffic without warning her. The only reason they looked at the car again was because it came back in such bad shape. They were combative when we asked questions, and the engine cover wasn't even secured afterward. This used to be a shop we trusted, but the lack of accountability, inconsistent diagnostics, and disregard for safety were unacceptable. If you're looking for honest mechanics and reliable diagnostics, I would strongly suggest taking your vehicle elsewhere.

These guys are the BEST around. I will always go to them first. No more dealerships for me. They…read moredid an excellent job on some work I needed done and charged me 1/2 what the dealership wanted to charge. I highly recommend them.

My fiancé and I brought our Volvo XC90 in to have several issues repaired. The work took a few…read moredays, which wasn't a problem since we had time off during the holiday season. Once everything was completed, we were very pleased with the results. The pricing was reasonable and affordable for us, and the 1-year/12,000-mile warranty was standard and reassuring. Tom, the owner, and his staff were professional, friendly, and easy to work with. Tom took the time to clearly explain what was going on with our vehicle, which we truly appreciated.

A wonderful place to do business. They worked on my tranmisssion and did a great job. THANKS AGAINread more

Oscar did hoa thing again and went beyond like always... I highly recommend him and you can't beat…read morehis prices.. he's my number one person to call when I need work done or need his opinion on my car cause he'll tell you the truth and wont try to make you fix something that dosent need fixing

Oscar does great work with fair prices and you dont have to leave home. Definitely recommend!!!!read more

I've been a customer here since 2016- I have earlier reviews.... Absolutely will never not bring my…read morevehicles here- all my family cars are serviced here and I've referred several friends. They remodeled the place kinda recently and it's all fancy, idk how I feel about that i miss the oil and grit from years past anyhoo- the service is excellent they will figure out what's wrong and won't try to clear your bank account out for it. Also even though the waiting area is great they offer shuttle service if you live nearby. I think I've been thru about 8 or so cars in the family over the last 9 years at this point so that should tell you I trust them pretty well. Yep, it's weird but.... #2025BIGBACKAPPROVED!!!!

I've been calling about my convertible top on my Mercedes but no response I guess I got to seek…read moreelsewhere

Recently moved to Houston and with my unfortunate luck, I started having car issues after an…read moreextremely spendy repair earlier this year. I decided to go to Lam's Auto Repair per a friend's recommendation and I'm really glad I did. Mr. Lam was able to inspect my car after I walked in on a Saturday morning. After 15 minutes he told me what was wrong and what needed to be done. I unfortunately also bought the wrong headlights but he was able to find some to replace them with in the shop. I decided to walk over to the lovely restaurants nearby while I waited and I was luckily able to get my car fixed within hours. His prices are very reasonable and he was very kind. The customer service was definitely worth driving across town for!

I've been taking my fleet of Fords to Lam's Auto Repair on 6819 S Kirkwood Road for years, and I…read morecan't say enough good things about the service I've received. The mechanic here is top-notch, handling everything from general maintenance to more complex jobs like engine and transmission repair, A/C fixes, suspension work, and even bodywork. Not only is the work always done right, but the prices are incredibly fair--I've always felt like I'm getting a great deal. Lam, the mechanic has also taken care of my personal vehicles, a Lexus GX460, a Toyota, a BMW 550i, and a Mercedes with the same level of care and expertise. It's rare to find someone so dependable and skilled, and I highly recommend this shop to anyone in need of honest, high-quality auto repair. Make sure to find the right Lam's Auto Repair on 6819 S Kirkwood Road! He will take care of you!