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    Cruise America

    3.7 (14 reviews)
    Open 8:00 am - 5:00 pm

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    Queenstown Rv & Marine

    Queenstown Rv & Marine

    4.0
    (4 reviews)

    After I came home from a trip where I had several problems with our travel trailer, I called around…read moreto see if I could get my trailer in for a CO detector alarm going off. All the places that I called we're booking a month out and I was moving in a month and a half. Knowing the severity of the consequences if the problem wasn't resolved, Heidi got me in right away. I strongly recommend this shop. Bill did excellent work and was super helpful and knowledgeable. I will definitely be bringing my rig here again. Update: Once again Bill, Rob, and Heidi are lifesavers. I was leaving town to move across country. My distribution hitch needed to be adjusted as we were leaving town. I called the closest dealer near me (that lion) concerned about distance, and like usual they couldn't help me until maybe tomorrow and threw me their price before anything else. I called Queenstown, Heidi checked with her crew and they were able to squeeze me in ASAP. Bill and Rob stood out in pouring rain and 32 degrees to get me safely on the road. I am so great full. I won't hesitate to make them my first choice service provider when we get back into the area. Thanks y'all!

    Highly recommend Queenstown RV, they repaired our 5th wheel after hitting an overpass. The repairs…read morewere done quickly and efficiently even with the truss damage. After dealing with other RV repair shops in the past, they went above and beyond our expectations. Well worth the 2 hour drive! Had our camper back within 2 weeks and took it for a test run. Good as new!

    Chesaco RV - Frederick

    Chesaco RV - Frederick

    2.1
    (36 reviews)

    Business needs improvement. The building needs some TLC & the campers need checking more often.read more

    DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

    Camping World - Manassas

    Camping World - Manassas

    2.0
    (147 reviews)

    Walked in to just get an overall idea of what id like to purchase for my family - to be greeted by…read morea wonderful man named Martin. He was super helpful in showing me all of the different options and was extremely knowledgeable on financing and things that would be beneficial for me. As I was leaving, I was giving a warm thank you from the general manager for coming in and speaking with them. Anyone willing to drop by, even if it's not to buy something, these guys are very easy to talk to and I wasn't pressured to buy something. Overall a very comforting experience and I will be coming back to buy a beautiful Forester.

    I ended up buying another camper in March 2025, and honestly should have learned from my first…read moreexperience and stayed away. I figured that after three years had passed, it had no where else to go but up, right?!? Wrong. The salesperson was fine, I suppose, but the finance guy was just an a$$, and I should have walked out because of him. Unfortunately for me, however, I didn't pay close enough attention to the numbers and what was actually being put onto the contract as it compared to what I had agreed to. Because of this, I overpaid dearly for the camper and know for a fact that they manipulated the numbers and ultimately overcharged me by $3,800 on the base price from what I had agreed to and what they posted on their website. Every time I look at the contract, I get pissed off all over again. I will never ever go to this location again - for as long as I live - and if you are brave enough to ignore the overall 2-star rating that this Camping World location has received, MAKE SURE YOU VERIFY EVERYTHING and document, document, document. They will look you right in your face and lie right to it.

    Ace RV Rentals and Sales

    Ace RV Rentals and Sales

    3.6
    (30 reviews)

    "Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

    My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

    Cruise America - rv_dealers - Updated July 2026

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