We've had great experiences with both sales and services. They are professional- courteous and…read morepolite. Always treat the customer with respect- making us feel like our best interests are at heart. We love them!

We went to look at a Newmar Canyon Star Class A motorhome and scheduled a meeting in advance since…read morewe were coming from out of town. We met with our salesman, Roy, who was extremely helpful and knowledgeable. He took the time to walk us through the features and specs of the RV and then sat down with us to discuss what we were looking for and our timeline. Even after we told him we were not planning to purchase that day, he remained patient, professional, and very helpful. We would highly recommend Roy as a salesman. We have visited other RV dealerships, and the sales staff elsewhere have not come close to the level of service we received from him. We're hoping the motorhome we want will still be available when we're ready to purchase.

Business needs improvement. The building needs some TLC & the campers need checking more often.read more

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

Great folks to work with and the equipment was terrific…read more They made us feel welcome and talked us through the RV (even made it fun) before we set off on our trip. Joe even gave us some camp chairs so we did not have to buy any. We rented the 30 footer and it performed flawlessly. 2 adults and 2 kids so we had lots of sleeping options. These guys are buttoned up so you can rent with confidence. Our Clark Griswald adventure was a total success! Hurrah!

We had an overall great experience renting from Cruise America. The online process was…read morestraightforward. Our rental attendant was professional and courteous; he took time to show us around the RV and was good at answering our questions. The RV itself was mostly in good working order; they are def very basic models. Unfortunately, the furnace heater in our unit was not working, so we had to sleep in pretty chilly quarters. Upon return, the attendant comped us one night of our stay fit the trouble, which I thought was fair. Overall, a great experience!

Top notch customer service! Great staff, super knowledgeable and friendly! Got me in and out in no…read moretime

Excellent service .,. To include the work, great communications and warranty! They only service…read moreand repair RV's, ie, no sales keeps us as the priority!

Seriously, i will be a forever returning customer. First fantastic price point for a cabin. The…read morecabin was a one bedroom that included a TV, a small kitchen with basic supplies, a couch, a bunk bed, and a small table. A cute front porch covered with two chairs and a covered picnic table. We arrived and checked in for 2PM they have a little camp store with some items, and they also sell ice cream from a local ice cream shop. The man at the front desk was great. We also got some homemade cookies, which I thought was a great touch. They had an activity on Saturday which was nice, they had clean restrooms and a nice pool. The game room was a little sad, and nothing was turned on when we went up. The owners are super sweet as well. I talked to the wife, and they have been running things for 60 years!

This is our second year celebrating an extended Christmas at Ole Mink Farm. Quiet Oak is a great…read morecabin to create memories. I can't wait for next Christmas.

Tremendous experience with Vander and our sprinter van rental. Easy communications and logistics;…read morevan (Blues Traveler) was new, comfortable and clean. Drove from Annapolis, MD to South Carolina and two of us camped very comfortably. Kitchen and cookware provided. We opted for the additional outdoor gear (tent, chairs, etc.).

From the owner: Vander stands out with several unique offerings:…read more - included delivery to WMATA metro stations with short-term parking facilities - fully equipped with dishes, drinkware, cookware, utensils, and camp chairs/table - generous nightly mileage allowances - dog friendly - trip package customization (bike rack, patio awning package, camp shower, etc) - travel planning advice

We rented a unit from RV Bunk to go to Walt Disney world, he call days before we left and said was…read moregetting the unit serviced and might not be ready. It was ready but found it leaked in master bedroom the first night, it was so bad we had to put a tarp over the bed as to not get wet at night when it rained. The camper was dirty and needed a good cleaning, the shower door wouldn't stay shut. When we called he said he would have a repairman come to campground. Then told us the camper had the Ac completely dislodged with the previous renter. He could of told us before we left but didn't. We never got a repair man to come. I asked for $1500.00 off, told him he should have been honest so we could have pick one of the other units. He argued with me and we only got $500 off. I would never rent from him again and caution anyone who is thinking of renting from him.

Do not rent from Spigus Premium Rental. The RV is in very poor condition…read more The 2019 unit has exhaust fumes coming up from the engine. After driving for several hours, you will experience shortness of breath and headaches. The owner, Jae, is irresponsible. The unit has been moved to his back yard of his house and kept in the grass apparently to save him money. "THE UNIT WAS STUCK IN THE MUD IN HIS BACK YARD AND HAD TO BE TOWED OUT" The screen door (and the work which controls the sensor to the automatic stairs) was broken. Jae suggested using a screw driver to pry it open when entering or exiting. The shower door was also broken, leaving you no way to keep it shut while taking a shower. The unit is filled with cheap equipment and the work is shoddy. Do yourself a favor and pass this company up. Find a quality outfit.