10/10. love the chocolate chip chunk cookies. One of my favorites. I like the variety.

Crumbl cookies are always delicious, fresh, and a fun treat. I've rarely had any issues, and the quality is consistently delicious. There have been a few times I've stopped in and they had run out of select cookies, so the choices were a bit limited, which was a little disappointing , but not surprising since Crumbl is such a popular go to for a great sweet treat. Service was consistent and straightforward, and the atmosphere is clean and pretty much what you'd expect from any other Crumbl location. Overall, still a spot I'm always happy to visit when the craving hits. read more

Crumbl - Arlington Heights - 6-Pack - Bakeries Near Me - Arlington Heights, Illinois

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in Acura hours, it says it was open till 12. I came here at 10:51 to get me a cookie and they are not open. Very disappointed. I didn't get my lava molt cookie read more

Crumbl - Arlington Heights - Bakeries Near Me - Arlington Heights, Illinois

I love Crumbl's banana cream pie cookie, so I had to try the banoffee pie, too! This cookie was described as "a chilled, buttery graham pie cookie topped with gooey caramel, swirled banana buttercream, whipped cream peaks, and a sprinkle of dark chocolate shavings." The first Crumbl I stopped at (Wheeling) was sold out of this cookie in the middle of the afternoon, but the second location (Arlington Heights) a few miles away had it ready to go. While the description sounded great, in reality this cookie's only flavor was caramel -- and there was a LOT of it! I'll pass on this one next time, but will be back for the banana cream cookie when it returns! read more

Crumbl - Arlington Heights - Banoffee pie - Bakeries Near Me - Arlington Heights, Illinois

Definitely the worst of all the local Crumbl locations. Cookies are routinely smaller than normal. And that is considering the quality is routinely subpar. Constantly having things out of stock. The straw that broke he camels back is when I ordered a four pack from the app just to be told when I got there they didn't have the cookies to give me. And could only get a refund. But of course the refund never happened. So they just stole money from me. Do yourself a favor and go to any other location than this one. read more

Somewhat recommended. While there is no doubt that you'll be satisfied with the flavors and textures of the cookies here -- it's difficult to give it a strong recommendation based on a few factors. The prices here are quite high -- especially in comparison to other premium treats like Oberweis Ice Cream, Deerfields Pastry, and Smallcakes Cupcakes. While the cookies are generously sized, I felt that each cookie was good -- but not to the point where I was surprised or absolutely delighted by each one. This is where I drew a comparison to each flavor and whether I'd rather have a scoop of mint chocolate ice cream, double chocolate brownie muffin, fresh baked donut, or Reese's peanut butter cup instead. In each instance, I was pretty impressed with how the cookie evoked these flavors, but at this price point I was hoping for an elevated or unique take on each one of these. I was quite impressed though with how good the textures were on each cookie, even if the flavors were good but not great. Overall, good cookies -- and not a bad option if you need a yummy dessert. Just priced a little high for what you're getting in my view. read more

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Crumbl Cookies - Arlington Heights is a very slightly above average cookie for an inflated price. After hearing about Crumbl Cookies on social media and from friends, I was excited to try Crumbl Cookies. When you enter their store you will find that it is very small. There are two kiosks for you to order from. Once you order, your cookies are packaged and handed to you. There is no seating in the restaurant. You take your cookies and go. The cookies came out to be $15.58 for a four pack after taxes. At almost $4.00 per cookie, this was the most expensive I ever eaten. In our four pack we got the Pink Doughnut (a soft vanilla cookie topped with a pink glaze, a splash of rainbow sprinkles, and a hole just like a doughnut!), Mint Chip Ice Cream (a sugar cookie with semi-sweet chips, smooth mint chip mousse, and an artful dollop of whipped cream.), Brownie Batter (A thick and delicious treat crafted with chocolate, brownie batter, and semi-sweet chips.), and Peanut Butter Cholate Chip. I found the Pink Doughnut and Mint Chip Ice Cream to be very bland. The Mint Chip Ice Cream was chilled while the others were served warm. I do appreciate that attention to detail. The two chocolate based cookies did have more flavor to them but were not very special. I can get equivalent or better flavored cookies and virtually any grocery store. I didn't taste anything special about these super expensive cookies. Based on the flavors, taste, and price, I can't recommend Crumbl Cookies - Arlington Heights. I am willing to try more flavors, as long as I'm not the one paying for it. read more

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Ordered a large catering order of mini cookies for a party and half of the order was messed up. First of all, the order was not ready at my scheduled time (and we showed up a little behind schedule, giving them plenty of time to have the order ready). Second of all, two of the boxes were a mess, like they were put together with no care. I tried to call the store to see if they could help me out with a small reimbursement for the cookies I could not present at the party and I never received a call back. Unfortunately the only way to discuss an issue with your Crumbl order is to call the franchise location. This franchise did not even bother to call me back. I will not be returning. There are a million other locations that have provided quality that I will give my business to, and I will avoid the Arlington Heights one. read more

Crumbl - Arlington Heights - Sad looking sticky bun cookies - Bakeries Near Me - Arlington Heights, Illinois

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Cookies are decent they come out cold sometimes Crumbl Cookies is definitely a fun spot to check out if you've got a serious sweet tooth. The rotating menu is cool--there's always something new to try, and the presentation is on point. The cookies look amazing and are definitely Instagram-worthy. That said, the taste doesn't always live up to the hype. Some flavors are really good (like their classic chocolate chip or chilled sugar), but others can be way too sweet or just kind of odd in texture. Also, the cookies are huge, but they're also pretty pricey for what you get. Service is usually fast and friendly, and the store is clean, but I wish the cookies were more consistent. I wouldn't go out of my way to get Crumbl, but it's a decent treat every now and then. read more

Love Love Love Crumbl Cookies! My faverite is the chocolate peanut butter cookies. Makes for great gifts. read more

Great delivery great menu great experience! Would recommend to anyone and will be ordering again

Forgot frosting on a cookie and gave a completely raw cake cookie. So disappointed :(( read more

Crumbl - Arlington Heights - Missing frosting upper left and completely raw lower left - Bakeries Near Me - Arlington Heights, Illinois

Yammmy cookies I will return soon Service nice . Easy order. Great present for any occasion read more

The store is always clean and filled with high school kids. The cookies are always sold out. They can't seem to keep up with the demand, the minis are my favorite. read more

So good! Perfectly soft, buttery, and full of flavor. A must try for any cookie lover!

Good cookies. Service could improve,but ok overall. Place is clean and bright. Great selection of unique cookies. read more

I had a good experience at crumbl. Good customer service. Clean and Really good cookies.

good cookies, service is fast and nice with a very calm scene. To make this a 5 it would be very nice if the cookies could all be cooked to the same texture. I also wish they could make a bigger effort to be ready for customers instead of standing there when customers arrive. read more

Overrated and overpriced. My chocolate chip was a good sized cookie but the chips did not taste very chocolaty. The sugar cookie was a much better bet. But overall, this place is not as great as some would make it out to be. read more

The cookies are amazing! I make a pretty good chocolate chip cookie but Crumbl cookies are worth the trip.

Their cookies never disappoint , every week, it's different flavors gotta love it yum

I ordered 4 cookies and one of the four wasn't what I ordered. On top of it, half of them were so hard we couldn't eat them immediately after buying them. read more

I've purchased two cookies from crumbl in the past two weeks. My pancake cookie had the syrup on it which was wrong, but it was still good so I didn't complain. The store was dirty on this visit and I let them know that In feedback Yesterday I got a churro cookie that was clearly old. It looks okay but when I tasted it it was hard. Not even worth $1 I've called the store and message on Twitter and messenger but no response. Mistakes happen which is understandable, but what's up with the customer service Not impressed won't be returning read more

This location is absolute garbage. They are always sold out of something. It's Monday. How are you already sold out on the first day?? They also have a hard time covering their cookies with the right amount of frosting. Our brownie cookie looks sad this week. The first time we had an issue I emailed them and was told we'd get coupons in the mail. Those coupons never came. The 2nd time we had an issue I emailed again and was ignored. Time to start driving further away to a location that actually cares. read more

Crumbl - Arlington Heights - The brownie is looking sad. Where's the frosting?? - Bakeries Near Me - Arlington Heights, Illinois

Hi - couple of things. The crumbl is horrible. The workers have an attitude every single time i come in, they roll their eyes and laugh at me. We asked for a crumbl cookie with a special request but instead i got a cookie with no frosting. I saw them physically put a hair in my cookie and when they gave it to me, they laughed. I felt discriminated against as i am an African American Women. Also, every single time i get cookies, they are cold which takes away the whole idea of this company. I am very disappointed in my local crumbl cookie as i am a frequent customer. please do not buy from here and waste your time and money. Thank you. read more

Unsafe food was served here 8/22/23. I ordered berries n cream cookies and a metal spring over 2 inches long was baked into the middle. The store blamed management for breaking a scoop in the dough in the morning. They gave me a single cookie after I returned to the store with the original box. I left with 2 cookies from the same dough that they broke something in (1 old,1 new), but they refunded the 4box. I was not able to get a resolution from corporate. Anyone who ate berries and cream cookies from this store on Tuesday 8/22/23 should monitor themselves for health issues in case they ate metal. read more

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Check your cookies before you leave. One of the cookies did not have frosting. When I called to see what the options were, we were offered to drive back, which is a 25 minute drive, to have the cookie replaced. I was looking for a refund. read more

Very clean store with friendly staff. Cookies are great. Highly recommend this location.

Such Friendly staff and really efficient. Whenever we do app drive up orders it's done at great timing.

The best cookies around! I love their Peanut butter and tres leches cookies. The chocolate chunk is a good staple too.

I love cookies so I went they have the best tasting the best looking cookies I have ever seen they were so good 5 stars I would go there again! read more

So they were already out of the mini so I got just the large one. The service is wonderful. You just order on the app and hit the im here button on your phone and they bring it right to you. The store is super clean. The cookie well I'm speechless. It delivers what it promises. read more

Crumbl - Arlington Heights - Banana split cookie - Bakeries Near Me - Arlington Heights, Illinois

Very unique and delicious cookies. Would have gotten 5 stars but a chocolate chip cookie made with milk chocolate instead of semi- sweet gets a -1/2 star deduction, lol. Fresh, delicious and not for the faint of heart on the price. All in all, they are heavy duty exceptionally filling sweets. If you bring these to a party, expect to be warmly greeted. read more

When I first took a bite when I was introduced to them by my daughter. I found myself Hooked. I wish I can buy every week because I would. It is so scrumptious, soft and chewy most esp if it's warm. read more

Crumbl - Arlington Heights - Bakeries Near Me - Arlington Heights, Illinois

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The cookies are amazing. Great service just takes awhile sometimes. The feel of the place is nice.

great cookies, everyone in my family loves them. My wife just gave birth to our first child and I intend on getting her a crumbl cookie to make her day better. read more

Some of the most delicious cookies I've had! The staff is friendly and fast. Would highly recommend

Cute little shop, I enjoy that their flavors change every time you go. Most of the time they're really good! I am introverted so I particularly enjoy that I don't have to speak to people much here, but the workers always seem nice read more

I CRUMBL their cookies never disappoint! Perfect for a treat for you, or makes a nice little appreciation gift for someone else read more

A delicious treat! I have brought these to parties as a hostess gift, as well as had it delivered for out of town birthdays.