Great customer service! Although I'm not a huge fan of most of the thick frosting cookie I do love the simple ones. So yummy, and fun to gift. read more

Crumbl - Bentonville - Bakeries Near Me - Bentonville, Arkansas

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These cookies are delicious! The staff is friendly and helpful. Clean prep area and counters. We love their iced sugar cookie and chocolate chunk cookies. Prices are competitive for gourmet cookies and portions. read more

Crumbl - Bentonville - Box of deliciousness - Bakeries Near Me - Bentonville, Arkansas

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Crumbl has best cookies. My favorite is semi chocolate chip cookies. They are super delicious.

One of my favorites. Love the rotating menu, ability to pick up curbside, and the cookies are spot-on! So many unique flavors.

I was having a down day, so what's the cure? Crumble! Ordered delivery and used my "birthday" cookie from the app to get a free cookie. Paid for delivery and tipped the driver - but still a free cookie! It was delivered warm and quickly. Taste amazing! read more

Crumbl - Bentonville - Maple Cinnamon - Bakeries Near Me - Bentonville, Arkansas

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This place is on the pricey side, but the cookies are pretty good. I love the rotating menu and seeing all the unique cookie combinations. Today was my second visit, and the Honey Bun cookie is a real win. If you go, go with friends and split the cookies. My friends and I split the cookies in fourths and didn't finish all of them because they're pretty big! And I feel like one whole cookie in any given flavor would be kind of a lot. It's really fun to try like a bite sized sample of each though! The box and cookies are very instagramable and aesthetic. I'm kinda sad there's no place to sit in Crumbl because I feel like this could be a cute place to go with and have dessert with people and hang out. But overall, a fun place to try or pop in and carry out every once in a while. read more

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Love this place. The cookies are so fresh and well worth what you pay. Love the different flavor changes.

yum yum. They are perfect for sharing. Or just saving for later. We'll worth the money$$

Delicious and decadent large cookies. This shop is new to the dessert scene in Bentonville. We ordered online (saved ourselves a long wait) and grabbed a box of four cookies. These are large cookies which can be shared. Each cookie was soft. The flavors vary and change on occasion, so I'm looking forward to see what they have next time I'm there! read more

Crumbl - Bentonville - Bakeries Near Me - Bentonville, Arkansas

I'm writing this review because I have been waiting to try the chocolate Dubai brownie I looked on the website it said that they were sold out so I called the store to see if and when they would have more at which time they told me it would be in 30 minutes I arrived at the store 45 minutes later after driving 20 minutes to get there just to be told sorry I guess you were told wrong they won't be ready for an hour and they were rude nobody offered to make anything right or help in any way so now I am out of a 20 minute drive here in a 20 minute drive back in gas thanks a lot crumble read more

I don't know who the red haired manager was behind the counter but me and my wife went in and tried to take a picture of the cookies and she started yelling at us. (It's not against the law to take a picture or video, it's a single party consent in Arkansas). This was a good example of poorly handling a situation. read more

The staff at this location is always friendly and the location is clean. Cookies always are of great quality.

So today my daughter tells me I have a delivery coming to me. She says FaceTime me when you get your gift. So now I'm thinking oh lord she sent me a singing telegram lol. But no was I wrong. She says he's on my street and on he's way. So I look outside and this nice gentleman came walking up with a box of freshly made cookies from crumbl cookies. The cookies are still warm and omg these are the best cookies I've had in a while. I appreciate the nice man who delivered these cookies. When I'm in Bentonville I will definitely stop in a get my share of these cookies. And ty for the special delivery I really appreciate it. read more

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So excited to come back into town and be greeted by a new dessert joint . We grabbed a box and tried the Graham cracker, snickerdoodle, chilled iced and peanut butter cookies. The peanut butter cookie left more to be desired...but every other cookie was just as you would imagine from the look of it. Fair warning... you may overdose on sweet because these treats are by no means light! Best to try a little bit of everything with a group of friends or you might get sugared out... like I did. Haha read more

Crumbl - Bentonville - Bakeries Near Me - Bentonville, Arkansas

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Only one person was working up front. They asked for a help while others were standing in the back talking. Another person came up to help serve customers and gave attitude. Like I'm being really nice because that is who i am. Rhis is your job. I'm sorry if you don't like it, that is not my problem. no need to take it out on customer. read more

Our cookies were yummy, although nothing really extra special, and freshly made when we got there, which we much appreciated. Few things in life are better than warm cookies! I wish they had smaller sizes. They do, but only for large catering orders- seems weird. They also didn't have any bags which we also thought was weird, especially because every cookie is placed in its own box and a bag to carry them would've been really handy. The place was very bright and clean and the staff was really nice. Perfect late night snack spot! read more

Crumbl - Bentonville - Dark Dream, and the new S'mores. Both served warm mmmm - Bakeries Near Me - Bentonville, Arkansas

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The staff was hard at work, but welcomed us in a few minutes early and was very helpful in providing all the necessary details. The cookies are huge, but they included a free slicer to easily cut them into fourths. The cookies were soft, fresh and tasty. This was our first time to try Crumbl, but I can see why they are popular. We will certainly return! read more

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I've been to this location a couple times and have no complaints! The cookies always taste delicious

This is my update 7 months later. In the last 7 months because of my 1-star review-- the owner "Dave" has insisted I come to the store to be confronted about my review. When I didn't respond the way he wanted me to-- he proceeded to threaten me and allege my review wasn't real. My review is incredibly real, lengthy, and chocked full of detail. Please don't insult anyone's intelligence with this caveman-like approach just because you don't like a review. Rather than attempting to intimidate customers, these business owners need to take feedback like every other business does and do something constructive with it. I would never spend a penny at this place after being harassed by the owner. Pathetic and unbelievable. read more

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The positives: The staff at this location is always incredibly friendly and they are really fun to chat with! Amazing ambiance and cookie experience! The "eh": not all cookies taste as amazing as their social media posts would have you to believe. The pumpkin chocolate chip cookie that I had was pretty dry and it really didn't have much flavor. However, the blueberry cheesecake one was outstanding. It's hit or miss! read more

Crumbl - Bentonville - Blueberry Cheesecake, Pumpkin Chocolate Chip - Bakeries Near Me - Bentonville, Arkansas

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Wonderful service, hot fresh cookies. Love their app and ease of ordering and pickup.

Horrible experience and customer service. My order took almost an hour and a half to arrive - I ordered through the app. When I called to check on my order that did not arrive the manager told me I needed to call door dash and wasn't going to do anything and got very rude. I told them I ordered through their app and they told me basically it wasn't their problem. I was persistent and eventually the manager agreed to have sent - awful management and awful customer service and will not be a return customer. read more

Update - 2/6/21: Guess what I found out?!? You can buy a 12 pack of these incredible cookies for $30.98! That is a little over $2.50 ea. for the best cookies ever!!!! Like them on Facebook to see the current flavors! You won't be sorry! Original review: Pulled into the parking lot outside of Crumbl Cookies tonight and saw a steady stream of customers going on and out. I was going to a neighboring restaurant to pick up my husband's dinner, so no cookies for me. Or at least that is what I told my husband as we ran in to pick up his dinner. Upon exiting the neighboring restaurant with my husband's dinner, we were headed to our truck when I felt this magnetic force pulling me towards Crumbl Cookies. It was my husband. He had linked his arm through mine and he was physically pulling me towards the door. We walk in and through my flipping mask, I could smell how delicious the cookies were. This is a super cool, unique shop. I don't even know how to describe it...it is very cool, very techy, very clean and very cute! Crumbl cookies sets a menu each week and offers 5 or 6 different kinds of cookies. My husband ordered a cornbread cookie and an chocolate chip oatmeal. At this point I was trying to figure out anyway possible to justify throwing my diet out the window and throwing down on some cookies. I watched the cookie angel box up the cookies. (Note: Crumbl doesn't call their employees angels. That is my name for them since this is the closest to heaven I have ever been.) Covid precautions are in full effect here! So don't let that keep you from stuffing your face with these cookies! So we got our cookies and took them home. They cookie angel put them in the cutest pink boxes. Then, I ate my healthy dinner followed by 1 bite of the cornbread cookies and 1/4 of the oatmeal chocolate chip - just because I wanted to review Crumbl, you see. (Wink wink). So in the name of informing people, I must tell you...the cookies were incredible! You definitely want to follow these guys on Facebook so you can watch for when they make your favorite cookies! You will not regret it, I can guarantee that! And oh yeah. They have ice cream. read more

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Love Crumble Cookies! Their flavors are amazing and their app makes ordering and picking up a breeze!

I don't usually eat in new places as soon as they open, but my wife kept talking about it until I gave in. We went on opening day, only to find the line out the door and around the corner by Smash Burger. Nope, not standing in that line. So we left and decided to go back later in the night (around 10pm) and the line was still long. Nope, not standing in that line either. Especially since people outside weren't social distancing. Get it together people. Anyway, we went back the next day and we only had to stand outside a few minutes. Inside the restaurant smelled great. The menu was on the screen. The gentleman at the register took our order and explained how they bring in new cookies each week. Are you really trying to get me in there every week? I'm trying to lose weight, not add it on. The staff was nice and worked quickly while we waited on our order. I think we were in line 10-15 minutes. I think it'll go faster once customers get used to the cookies available and will order faster. Ok now to the good stuff. THE COOKIES! The cookies were awesome. They were soft and sweet. Just be careful. Half a cookie may be enough. We got a 4 cookie box: 2 Chocolate Chip, 1 Sugar, and 1 Snickerdoodle. They were all great. The snickerdoodle has a cream cheese frosting on top. Oh my, it was so good. I recommend you go give this place a try sooner rather than later. read more

Crumbl - Bentonville - Nice packaging. - Bakeries Near Me - Bentonville, Arkansas

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So yum, fast & friendly! So pretty and d tasty. Love how they change flavors weekly. Never get bored!

I enjoy the cookies and that I can get them at 10pm when I randomly crave something sweet! the reason why this location didn't get 5 starts is due to the employees, though they aren't rude, they give off a "I don't want to be here vibe". I've gone in a few times and asked the person at the register a simple question (what's in this cookie? or I'm having trouble deciding, which one out of these 2 cookies is your favorite?) and they weren't able to give me an answer. read more

Delivery service is terrible. They charge a $7 delivery fee which is incredibly steep. My last order took well over an hour and the wrong order was delivered. On a second occasion, my delivery order was still "processing" almost 1.5 hours later so I cancelled it. It was still delivered over two hours later and the WRONG COOKIES WERE DELIVERED. Terrible experience on multiple occasions. read more

The cookies are good if you don't mind to wait 30-45 mins in the heat due to staff shortages. Also the curb pickup and carry out has been disabled due to shortages as well. read more

Told us curbside was ready, but there were no signs for curbside. We waited after it said we had arrived and order was coming, but after 5 minutes went inside and picked it up. Misleading app if curbside isn't an option. We do love the cookies and get them often from other locations! read more

My first, and hopefully only, experience with Crumbl cookies was very good. I say "hopefully only" because of how incredibly rich the cookies are. I had a major sugar crash after eating a single cookie. I felt poorly for the next four hours. That's not exactly their fault... They are good at what they do. But I personally need to stay away from them because sugar is my Achilles' heel. If you can pay top dollar for a cookie and if you can handle your sugar better than me, you will love Crumbl cookies! I recommend their chocolate chip and their sugar cookie. read more

Visited crumbl last week and I must say this place is dangerous. We tried the golden Oreo, birthday cake, brownie and peanut butter (don't worry there were 4 of us). All of them were delicious but the Oreo one was my favorite. Their packaging is great and Every week their menu changes! read more

Yummy cookies. We used their curbside you up. Soooo easy to order abs they brought out our warm cookies. 1 was enough to share, but why stop with 1. We got the circus animal and churro. So good with milk. Flavors always change so visit often. You won't be sad. read more

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The best cookies and the team here is always so nice! Definitely one of my favorite parts of the week is picking up my order.

I usually get good cookies but this time all of the cookies were underdone. I took a bite into one and saw that they were all underdone read more

Crumbl - Bentonville - Underdone cookie - Bakeries Near Me - Bentonville, Arkansas

I came here to try out the cookies my friends have been raving about. The line was pretty long but it moved fairly quickly. We ended up just mobile ordering and they walked the cookies out to us. They were SO GOOD! I was surprised how soft and delicious they were! Would definitely come here again read more

Staff always so friendly! Cookies are yummy! Love being able to place surprise deliveries to friends!

SO yummy! Makes a great treat or gift!! Great service and smells so yummy in store!!

Have visited crumbl cookie several times and the cookies are always consistent with being delicious and warm! So many diff options to choose from.They seem to always be busy but the wait has never been long for me personally . It's a great way to satisfy a sweet tooth craving ! read more

Crumbl - Bentonville - 2 cc, m&m ,butterfinger, s'mores and double chocolate - Bakeries Near Me - Bentonville, Arkansas

Most of the cookie are pretty good. They are a bit pricy but we love them as a special treat on occasion. read more