Crumbl - Charlottesville

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1 year ago

A little on the expensive side, but wow are the cookies filling! I'm a real sweet tooth, but when I bought half a dozen, one bit out of each was enough for the day. There are mini-crumbl cookies, but only a few flavors are available as opposed to the rotational ones. They have some staple flavors, but the rest on the menu change weekly. I guess that's what is so inviting about this place is there are supposedly well over 100 different flavors so it's always fun to find out which six flavors are selected for the week. Great as a gift, and one cookie really is enough for yourself. But don't let me tell you what to do. Enjoy! read more

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Alex S.

Thanks for sharing your experience! We're so glad you enjoyed the…

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Desiree G.

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4 months ago

Cookies were average, definitely not worth the money they were priced at, the service was fast and the store was clean at-least but the food made me sick unfortunately read more

Business owner information

Alex S.

We're sorry to hear that! Please feel free to reach out via chat at…

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Kristy R.

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1 month ago

Staff is super friendly and helpful. They assisted me with a large order and made it simple. The cookies, as all know, are consistently incredible and a crowd favorite! read more

Business owner information

Alex S.

We appreciate your support! ⭐️ Hope your next dessert run is just as…

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Matvei P.

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2 months ago

Yum so yum yum yum in my tum tum tum tummy tummy tum tummy tum tum yummy. Hello amazing service! Hello great ambiance!

Business owner information

Alex S.

Thanks for your sweet review! ⭐️ We’re so glad you enjoyed your…

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Marylee B.

226

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238

4 years ago

My pregnancy sweet tooth brought me into Crumbl cookies on a chilly Black Friday. I heard good things and had my husband whip the car around so I could try them out. I got the 4 count box which I thought was expensive but that's because I figured they were going to be regular sized cookies and probably not look like the ones on display. I WAS WRONG. The cookies are MASSIVE and so freaking good. Totally worth the cost. I split the 4 pack with my husband and we cut each cookie in half (which made it regular sized! ) We got the chocolate chip cookie, salted caramel cheesecake, maple cinnamon roll, and peanut butter cup ft. Reese's. My personal favorite was the chilled salted caramel cheesecake. It was so rich in flavor and very filling. 10/10 recommend! read more

Crumbl - Charlottesville - 4 pack box - Bakeries Near Me - Charlottesville, Virginia

Crumbl - Charlottesville - Delicious cookies! - Bakeries Near Me - Charlottesville, Virginia

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Emily B.

110

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3 years ago

This crumbl location is wonderful. The cookies are AMAZING if you haven't tried them yet. They have such a fun gimmick switching the flavors out every week so there's always something new to try here. My friends and I try to go every week. The french silk pie cookies were unreal. I love the kiosk for ordering system and the cookies are already ready so it is so quick. The workers have always been super nice and helpful whenever I'm here and it's never super crowded or busy. Be warned that they are closed on Sundays! read more

Crumbl - Charlottesville - Cookies of the week - Bakeries Near Me - Charlottesville, Virginia

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Wes A.

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2 years ago

Great cookies , extremely overpriced' I guess this a chain! Communication on the app was not that well! We were grateful and the wait wasn't that bad! I love to tip but $25 for cookies is way too much! Pretty box but not functional! read more

Crumbl - Charlottesville - Bakeries Near Me - Charlottesville, Virginia

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Business owner information

Alex S.

Our goal is to provide a cookie experience that matches the quality…

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Diana S.

Elite 23

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3 years ago

My favorite dessert shop! Love the weekly cookie options and they keep me coming back! Warm cookies are served warm each time. This little place is clean and full of efficient and friendly staff. Definitely have a satisfied sugar tooth! Would recommend ordering on the app too! read more

Crumbl - Charlottesville - Ginger snap - Bakeries Near Me - Charlottesville, Virginia

Crumbl - Charlottesville - Peppermint cupcake cookie - Bakeries Near Me - Charlottesville, Virginia

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Vicki M.

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2 years ago

Not a fan. The cookies were silly expensive and so sweet I couldn't eat them...and I'm a big fan of sweets.

Business owner information

Alex S.

We are so sorry, Vicki, that your experience did not meet your…

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Anne B.

0

2

4 years ago

I am almost never writing negative reviews but I am so disappointed, that I want to share my experience. We were in the area and saw the long line in front of the store. Having never had (nor heard of) Crumbl Cookies I wanted to know what the hype is about so we went inside. I ordered one with the tablet they provide and there was no hand sanitizer so I asked for it but after waiting for way too long (10min?) I decided to leave and enjoy the cookie at home. WELL - I ate half of it trying to figure out what the weird taste was when I started feeling a little sick. That's when I realized it was just raw dough. The cookie was completely underbaked! We live way too far to have just come back and asked for a new one. $5 for a stomach ache... urg. read more

Crumbl - Charlottesville - Raw dough - Bakeries Near Me - Charlottesville, Virginia

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Michelle D. H.

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2 years ago

Always a great chocolate chip cookie and even better service at the Charlottesville shop! I've been a Crumbl fan for a couple of years and have visited locations in four states---never disappointed! read more

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K C.

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3 years ago

Cookies tasted nice. DO NOT ask for delivery to your car. You will sit there and watch numerous people get served. They can't be bothered to bring order to your car despite having been paid tip. My order sat on the counter and I had to go inside to get it. My car was just outside their window. Cookies are not worth that! read more

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Addison S.

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1 year ago

Very good! Cookies were awesome and staff were nice. Store was very clean and overall a great experience

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Elizabeth T.

Elite 19

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4 years ago

I saw an ad on Facebook for their free cookie day with and decided to stop in. You do have to download the app, like the ad clearly states, but they didn't require me to make an account. They're also giving out cookies to kiddos who don't have phones, very family friendly. I'm so glad that I stopped in for that free chocolate chip cookie and it was was AMAZING!!!!! The outside was firm and the inside was a soft, gooey chocolatey heaven. I almost forgot to take a picture, but you can see the chocolate was practically melting. Super delicious!!! Customer service was also great, everyone was friendly and even though they were swarmed they were completely on top of everything. All in all it was a great experience and I'm definitely going to go back. read more

Crumbl - Charlottesville - Chocolate chip cookie from Crumbl - Bakeries Near Me - Charlottesville, Virginia

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Bill C.

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2 years ago

Just the best cookies, best service, and the nicest people you can meet - I highly recommend Crumbl Cville - you won't regret it!

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Ivan C.

Elite 23

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4 years ago

Got some cookies to go for some friends and family. We loved their decadent cookies. Each one is a little dessert meal in and of itself. Super happy to have found this place. Our favorites were the chocolate chip and pumpkin pie cookies! The staff were courteous and friendly and the store itself was clean and neat. And due to it's location, there is plenty of parking. Highly recommend this cookie store! read more

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Layne R.

Elite 25

142

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298

4 years ago

Dangerously good. I love ordering these cookies for a friend just so I have an excuse to buy some for myself! This company is so creative with its creations and menu items. I swear the menu changes each week, inviting you to return to try their latest confections! I recommend trying their speciality cookies as they come and to not be afraid to try their jelly cookies, which are honestly their best ones. read more

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Krista L.

196

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2 years ago

My favorite place for cookies would recommend to anyone 100% of the time! Their Tres leches cake is my favorite!

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Ben B.

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14

4

2 years ago

Overall, Crumbl has definitely declined in quality as a brand since their start in Utah, but this location is somehow worse than other locations. The service time is fine, the associates are perfectly nice, but the cookies just aren't as good as at other locations. read more

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Alex S.

Hi Ben,…

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Lindsey V.

11

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121

4 years ago

I had mixed hopes for Crumbl because of the reviews I've heard, but in my experience, this location has been great! For one, their service is nice and quick, I never have to wait more than a minute or two for my cookies. Secondly, their cookies are usually a hit! The only one I haven't liked is the pumpkin cake which was honestly inedible, but the rest were amazing!! The pink sugar is my favorite, but I've also enjoyed the cookie butter, chocolate pumpkin cheesecake, and more that I can't remember. My advice is to try at least two cookies. There will always be a few not-so-good cookies, but a majority of them are amazing! read more

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Jimmy S.

Elite 24

167

233

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4 years ago

My wife had these out west and has been talking about them nonstop. She has been stalking the new store forever and today I stopped by and grabbed six for her and her coworkers and four to bring home for us. They were delicious and I cannot wait to try their future flavors. read more

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Ruth K.

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4 years ago

I first had Crumbl Cookies in Vienna, VA and I was hooked after my first bite! We were so excited to see another store opening in Charlottesville after we moved. Since they're new, I am assuming they are still working out the kinks, learning the recipes, and getting settled, but two out of the four cookies we had (blackberry and pancake) were underbaked. I assume things will be more consistent as they get fully set up! If you haven't tried them, I highly suggest getting there! Get all of the chocolate chip and snickerdoodle cookies you can read more

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Lisa M.

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2 years ago

Oh my gosh. I had these cookies and at a party and I am a believer. They are just so buttery and dense and tasty. I savored every bite. I had the chocolate chip and the chocolate one. There will be these cookies in heaven. I am sure of it. read more

Business owner information

Alex S.

Thanks a bunch for your positive words! Looking forward to serving…

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Jacqui W.

74

2

0

2 years ago

Best cookies ever! The Kentucky butter cookie is my favorite! They last up to 5 days if you keep them in an airtight container

Business owner information

Alex S.

We're delighted to receive your awesome rating and your kind words…

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Matt S.

0

302

7

3 years ago

Nothing against this location but I just don't get the hoopla around these cookies. We've seen these on the American mom blogs but they are just a crumbly cookie, over iced, too sweet, and fairly expensive. read more

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Mike H.

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3

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4 years ago

A kid named Parker brought me my cookies with the biggest smile and made my day. He was very nice and had great manners. I will definitely come back here! read more

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Catina I.

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1

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3 years ago

Our cookies were very hard!! Very disappointing! Worst experience I've ever had at Crumbl!

Business owner information

Alex S.

Hi Catina,…

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Rebecca P.

0

7

1

3 years ago

Always sparkling clean, delicious cookies, and incredible staff members. Absolutely recommend!

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Anthony S.

0

6

2

3 years ago

Not bad honestly (now i gotta write all this so i can actually post this review but i fr loved the pumpkin pie cookie it was bussin)

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A A.

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7

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4 years ago

So happy that they have a Crumbl location by my university finally! The staff is super nice and friendly and fast service even when it's busy. read more

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Evet P.

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1

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4 years ago

me and my friends have been wanting to try these cookies for a while now so we went and got cookies and these cookies were so horrible it made our head hurt so bad and made us feel so sick too our stomach and all the cookies tasted like raw dough and so much salt don't recommend at all read more

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More info about Crumbl - Charlottesville

129 Community St
Charlottesville, VA 22911
Directions
(434) 218-3836
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://crumblcookies.com

Full menu

Hours

What time does Crumbl - Charlottesville open?

Crumbl - Charlottesville opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Crumbl - Charlottesville close?

Crumbl - Charlottesville closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Crumbl - Charlottesville is closed on Sunday.

Mon-Sat 8:00 AM - 10:00 PMSun Closed

Payment methods

Does Crumbl - Charlottesville take credit cards?

Yes, Crumbl - Charlottesville takes credit cards.

Food & Alcohol

Does Crumbl - Charlottesville have catering options?

Yes, Crumbl - Charlottesville does have catering options.

Indoor Amenities

Does Crumbl - Charlottesville allow dogs?

Yes, Crumbl - Charlottesville allows dogs.

Outdoor Amenities

Does Crumbl - Charlottesville have parking?

Yes, Crumbl - Charlottesville has parking options. Street Parking, Validated Parking

From the Business

Specialties

Crumbl is home to the best desserts and cookies in the world! Baked from scratch, our weekly rotating menu features specialty cookies and desserts, like our award-winning Milk Chocolate Chip. Our bakeries provide excellent in-store service and options for delivery and curbside pickup. Crumbl Catering options like Large or Mini cookies are available to make your wedding, birthday party, or office event sweeter. Crumbl delivers unique flavors perfect for gifting and sharing with friends and family.

History

Established in 2017.

Est. 2017 Crumbl was founded by cousins Jason McGowan and Sawyer Hemsley in Logan, Utah. The duo teamed up to create the world's best chocolate chip cookie. Once Crumbl's Milk Chocolate Chip cookie recipe was born, Jason and Sawyer opened the doors of Crumbl and sold their desserts for takeout and delivery. Over time, they grew their business to include more flavors and services like delivery, catering, and a weekly rotating menu. The rest, as they say, is history. Even though Crumbl is now a booming franchise with an expanding global footprint, our mission is stronger than ever. Crumbl's goal is to bring friends and family together over the best desserts in the world.

Review Highlights - Crumbl - Charlottesville

“So happy that they have a Crumbl location by my university finally!”

Mentioned in 2 reviews

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