Walking into Crumbl is always a great experience, starting right away with that amazing sugary smell. Even when they are completely slammed with customers, the staff is incredibly efficient and always greets you with a friendly attitude. You can see them working hard in the open kitchen, mixing dough and frosting everything right in front of you, yet they still take the time to make sure your order is perfectly boxed up and handed off quickly. It is genuinely hard to find a dessert spot that balances such high demand with top-tier, welcoming customer service. As for the cookies themselves, they absolutely live up to the hype every single time. I love that the menu rotates weekly so there is always a fresh lineup of flavors to check out, but you can also never go wrong with their classic warm milk chocolate chip. They are massive, perfectly baked with a gooey center, and are so rich that they are great for cutting up and sharing. Whether you are grabbing a pink box for a family night or just treating yourself after a long week, this place never disappoints. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

It's been a minute since I had crumbl. It was just like I remembered. Door dash delivered for me because a 12.99 delivery fee on the app was just a hard no for me. Order came just as predicted, no complaints! read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

Crumbl of Eastvale is located in the same huge plaza with Costco, 99 ranch and bunch of other retail restaurants. It's is modern, super clean, and I love the open kitchen design of cookie maker! Service is friendly. So as the recommendation by the store I chose a traditional thin cookie flavor: the chocolate chip. Thin cookies are crispy and thin piece of cookie with chocolate chip. Taste is good, but I still love traditional ones more. read more

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Maybe I'm missing the point of going online and placing an order and then entering one of their pre-selected pick up times. I placed my order two hours before my designated pickup time. So there was plenty of time to work on it. I arrive to pick up my cookies that I plan are gonna be ready. The gentleman asked my name and then pulls up the order and starts to box it up. I even arrive 15 minutes after the time that I had selected. There was nobody in the store except him and another lady making cookies. Wouldn't you know it? They were also out of stock and he had to go back to the back holding cabinets and refrigerators to bring up additional cookies to restock. What is the point of selecting an order time and pick up time if you're just gonna come in and have to wait anyway? Note they want you to tip beforehand on the app. I didn't. I brought cash with me to leave a tip, but I saw this wonderful little sign here. They're not taking cash today. No cash no tip. Each business has the right to run the way they want. I will fully support that. But I also have the right not to choose to be happy with that. Not accepting cash. I know other companies are doing that major league baseball NFL I think it's wrong. I know those places have also installed reverse ATM machines to put money on cards. Anyway, if you're in a hurry and you've pre-ordered something don't plan on it being ready. If you're going to buy something and all that you have on you is cash good luck. I guess it's like a lottery one day they take cash one day they don't. The cookies aren't that great to deal with this kind of a headache. I wish them the best because I don't wanna see any business go out of business, but you at least need to learn how to take care of your customers. read more

Crumbl - Eastvale - Sorry we're not taking cash today. - Bakeries Near Me - Eastvale, California

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I came here on a Tuesday night because we were looking for a good dessert place. My wife loves crumbl so we found this one close to us. As we walked in, we weren't greeted and there were employees just in the back, working. I assumed we order on the pad so I went ahead and made my order. Then waited. The lady then saw my order on their screen and then started to get the cookies together. Once it was ready then put it in a pick up spot for us to grab. I love streamlining things to make it easier, however I wasn't a fan of the lack of human interaction. It didn't feel like a warm and friendly place to get cookies.. The cookies were great. We got the choclate chip, chocolate brownie, a marshmallow cookie with lucky charms and the snickerdoodle. All the cookies were very tasty. We enjoyed them outside where they have some seating. Overall it was a good experience but I missed the human interaction. read more

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Crumble you make my taste spuds humble! On a serious note we would always get the large cookies and get multiple flavors... it was just too much to eat... we have cracked the code.. 6 pack of minis!!! It's perfect in size, taste, and we don't waste any anymore. The service is always good with the store being clean and tidy. We will be back again and again! read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

This spot is a solid addition to the Eastvale area. Every time I walk in, the shop is clean, and the staff is consistently friendly and welcoming, which makes the quick trip worth it.. One of the coolest parts about Crumbl is that they rotate their menu weekly... It keeps things exciting because there's always a new flavor to try, and you never really get bored of the selection... They also now offer mini cookies, which are a great way to try the weekly lineup while being a bit more mindful of the ridiculous calorie counts in the full-sized versions.. The cookies themselves are delicious... They are soft, thick, and usually served warm or cold depending on what you order.. However, they do tend to sell out of certain flavors, especially the popular ones... I highly recommend pre-ordering online to check availability and secure your favorites before driving over and waiting in line... Overall, it's a guilty pleasure for sure. Great for a treat-yourself moment or a gift, just maybe not an everyday snack!!! read more

I've their cookies great service . The service was amazing. Created at the door The workers were very friendly and helpful read more

Stopped by Crumbl for a little cheat snack, and as always, it hit the spot. Sometimes you've just got to treat yourself. Got the "mallow thin sandwich cookie" which is only available this week and it was delicious. Definitely go check it out! read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

We visited this Crumbl location after having dinner nearby and we wanted a sweet treat. We got the four pack and got the: s'mores, oatmeal, brownie batter and cookies & cream cookies. My favorite was the brownie batter and s'mores. The cookies were a good size to share. The cookies came out to almost $18 which honestly is a lot but the cookies were good. read more

So delicious especially when they are warm !! My all time favorite is chocolate chip cookies

Got a lemon cake and it was divine! Hoping they bring back that flavor soon. Good service read more

Customer Service is terrible. Rude interactions with a room full of customers, and the gals working give no eye contact, no smiles, or courteous basic customer service interaction to the room. Heads down when they did speak and voices were mumbling, low, and as if they didn't want to be bothered. Very COLD and uninviting all around. read more

Clean, fast and friendly service. The cookies are always beautiful and delicious! Good hours, also. Location is close to the freeway so you can stop by and grab some cookies when you are on your way somewhere and need to take a treat to share! read more

I figured maybe the girl was just having a rough day, but after seeing other reviews about the customer service, I don't think that's the case. Before I left, I asked a simple question and the response came off super rude and cold. Definitely left me with a bad vibe. This was my first time at a Crumbl, and honestly the cookies weren't even for me so I can't comment on the taste, but the customer service really needs some work. read more

Crumbl is a great dessert spot when you're craving something sweet. Their cookies are very warm and delicious! read more

I absolutely love Thin Thursdays at Crumbl. The thin cookies are so good--rich, buttery, and perfectly satisfying without being too heavy. They have a great texture and flavor that makes them hard to resist. The service at Crumbl is always welcoming and friendly, which makes the experience even better. One of the things I enjoy most is that they offer different cookie selections each week. While part of me wishes some of my favorites were available all the time, it's also exciting to wait until Thursday to see which thin cookie will be featured next. That anticipation makes Thin Thursdays something I really look forward to. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

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Amazing staff and helpful as well help me with my order. As well they were quick and I was in and out of there in less than 3 min

Been coming to this location for a while now, pretty good experiences but today I went with my five kids. I asked the worker if there were any cookies with more ganache topping, due to them usually putting them more. I always come when they have the cosmic brownie option and there is significantly more topping. She stated that's how much they put on and walked away. The customer service obviously wasn't great today and I'm obviously not the only one who thinks that there seems to be a female worker here who gives bad customer service. Whoever she is, is obviously not happy to be working here and probably shouldn't be. Might think twice before coming here. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

Thankful for mini packs! Located in a very popular shopping center with so many dining options. First time visiting crumbl myself and was surprised by their ordering system. On the screen they display the flavors offered that week. You place your own order at the register kiosk and then wait to be called. We opted for the mini 3 pack as it's perfect to try different flavors. The cookies are very sweet but the minis are just the perfect size! read more

Crumbl - Eastvale - 8/2024 - Bakeries Near Me - Eastvale, California

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Visited this location for the first time. It was busy with a steady stream of customers, so I decided to place my order on the crumbl app while I was waiting in line. To my surprise, my name was called not even a minute after I submitted my order....and the customers ahead of me in line were still placing their order on the kiosk! The gentleman who assisted me was friendly and engaging, taking the time to make small talk, have me double check my order and offer napkins and utensils. The cookie I decided to try today was their mallow sandwich. To me, it tasted very much like a giant cold but soft Oreo, and would be even better with vanilla ice cream. As with all crumbl cookies, this one was also very sweet but delicious. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

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I love the variety in flavors and the general atmosphere of the place. It's so cute and the service was great from the employees.

Crumbl cookie did not make my cookie crumbl. The service was quick. However, the cookies themselves were mediocre at best. Who knows how long they'd been sitting in those warmers but they didn't seem as fresh as I would have liked. The cookies tasted like butter and I instantly got a stomach ache. Overall, would not go again, especially for the price. read more

Biscoff tres leches is yumm! Used instead of traditional cake to celebrate (last minute decision as I got off late from work). I got the pack of 6 mini and It was great.. something different. read more

My favorite is the classic pink sugar but this time I opted to try their cookie butter lava one! It was the perfect cookie and it was so hard to not eat the whole cookie in one sitting! This is one of the few cookies I've tried that didn't have a sugar over load feel to them. The cookie was simply a cookie butter flavor and there was a a small amount of cookie butter spread in the middle and drizzled on top! Service was really fast because everyone just orders on the store iPad then steps to the side! The workers look like they're constantly baking cookies and you can smell all the desserts the moment you walk in! read more

Crumbl - Eastvale - Cookie butter lava - Bakeries Near Me - Eastvale, California

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10/10...wonderful service, friendly and welcoming! My online orders have always been correctly fulfilled and pick-ups quick.

I ordered online I pressed I'm here It said ready The rep had me wait about 10 minutes for a cookie that needed to be included. When my box was ready she just said "here you go " but didn't open it as usual. The box didn't have the personalized note I added online. I asked about it and she handed me the note instead of putting it on the box. Usually the experience is cool but Waiting extra time No normal open box check I had to put my note on the box myself Wasn't a good experience today !!!! Do better please read more

This is a great location. Even though the cookies are overpriced, and loaded with sugar, they are delicious. This location is not overly busy even though it is in a very prime area and the service is very quick. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

Really good cookies, new thing every week, service is amazing and nice and I like how they serve with a smile

Cookie so fire like low key to big too ngl but a cool 8 and they are very quick too .

Dead fly in eggs. wasn't there long enough to see if they just fished out the dead fly n continue to use the eggs or if they just toss the whole thing into the trash. -FYI I already sent an email to crumbl about 2 weeks ago about this and they never replied.... read more

Crumbl - Eastvale - dead fly in eggs - Bakeries Near Me - Eastvale, California

Cookies are always freshly made. Quick and easy service especially ordering on the app. Pick up in matter of seconds. Busy but it's quick and convenient. Good ambiance. read more

NY cheesecake was sooo delicious delicious and rich. You can definitely share this one

Always really clean when I step in this cute bakery. This is my 3rd visit to Crumbl and Lisa May was super sweet! She was very helpful when choosing our cookie. We couldn't decide and she gave her opinion and explained the ingredients! Terrific. The cookies are different every week so just make sure to check what the weekly flavors are. A big cookie is good enough for two people in my opinion, sometimes we split it into four slices just because of how sweet these are sometimes! Well worth the money in my opinion, so soft and packed with flavor! read more

Crumbl - Eastvale - Menu - Bakeries Near Me - Eastvale, California

So yummy I feel like it should be less chocolately but otherwise it's really good I feel like it should be less sugary read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

The s'more was moist and sweet but not too sweet. I was afraid it'd be too sweet but surprisingly it was just right! This was in a new plaza so the place was nice and clean. read more

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Our school PTA just had its 3rd fundraiser with Crumbl and each time it's a great success & the staff is great!

Great n friendly service love it here love the variety they have of cookies it's so close to me

Crowded. Won't be coming back here. It's so packed inside I went outside to wait for my cookies cause this place was giving me anxiety. Then they don't call your name outside so you have to fight your way through the crowd to ask if your orders ready while every one is giving you dirty looks. Find a better system. Then the lemon cake was out which is what I really wanted and then when I was oh king my cookies up now it was available but not gonna wait another 40 min for that. Yikes. Not coming here again. read more

Crumbl - Eastvale - Bakeries Near Me - Eastvale, California

My family and I just came to this location tonight, after dinner for a sweet treat. I failed to grab the young lady's name, she was a short brunette and had the absolute worst customer service imaginable. Rude to every customer that I saw her come in contact with while I was there with my family. Witnessed her throw a box of cookies towards the customer and failed to acknowledge them after. Another one of her coworkers had to apologize and inform the customer that it was indeed their box of cookies. I don't care how great the cookies are, the customer service should always be top priority, and it was definitely not tonight. Hopefully management will handle this situation, if not, I will never be returning to this location again. read more