I had been hearing about this place and was delighted to find that there was one in Forest Acres. I've been there 2 or 3 times, now, and I can honestly say that I enjoy their cookies. The one bit of feedback that I'd like to offer is I wish employees were more cognizant of how unsanitary it is to handle the register (with gloves on), and then go and handle the cookies. There were a couple of times that I've observed different employees pulling up my online order on the device (while wearing gloves), and then going to build my box. That, in and of itself isn't bad. But what they're doing is using the spatula to put the cookies in that same hand that was on the device, and then putting the cookies in the box. This probably isn't a big deal for most people...I get it. But I'm incredibly squeamish, and a germaphobe. Plus, customers handle that device, so it would stand to reason that employees should either change gloves or just only use the spatula to fulfill each order...or both! I didn't want to say anything to the employees in question, because I didn't want to be THAT person. So, I'm hoping my feedback will get passed along, and some changes will come of it. For that, I docked them one star. Aside from that, I do recommend this place. The cookies are huge (I can eat off of one over the course of a couple of days), and if you didn't know, they offer new flavors every week. Ordering online is fast and easy, and it's a nice treat every once in a while. read more

While visually appealing I found Most cookies tasted like a sugar cookie personally not my thing. Store has a kiosk up front to put your order in and has milk too. Staff is very friendly here. Parking is a nightmare during busy hours on most days. 3.5 Stars read more

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Decided to go for the deal that gave you six cookies for the price of four. The cookies were solved, but at least five of the six of them. Also, it wasn't fully cooked through. I thought crumble was supposed to be a cookie that crumbles not a cookie that isn't fully cooked. My toddler did enjoy the cookies. The one with the pink sugar on top was the sweetest one, too sweet for my liking. My toddler enjoyed the lucky charm one, that was pretty good. My favorite one was the Wildberry one as it wasn't super sweet, and you could taste the berries inside. This is only my second time purchasing Crumbl cookies and I'm not sure if my expectation should be to have half cooked cookies. I ordered them to go. I was greeted by a smiling face. She seemed pleasant enough. The exchange may be less than 30 seconds. read more

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I went to Crumbl cookie on Forest Drive in Columbia, SC;| for the first time in July with family and friends since my birthday was fastly approaching and I know a lot of places are closed on my birthday (hint: July 4). So, this place I wanted to experience since it was on my radar for a while. Well, or needless to say I was quickly disappointed. Because I am old school and I am so use to a warm meet and greet...this makes people feel welcome and eager to spend their hard earned money. I was meet with nothing...but stares as we entered the place. I was looking around like...maybe...just maybe...we are invisible and they can't see us. They had loud, unwelcoming music on and was gossiping and laughing outside of staring at everyone that walked in the building. So, my guests were unpleased and offered another suggestion....like the ice cream "Handels". Before leaving as I turned I saw two standalone kiosks and I then assumed you must have an app to order at this location. I wanted to apply my military discount so l waited a little longer and as I was waiting for the staff to stop talking to one another...my eyes quickly gravitated to my surroundings and noticed "food was left out unattended with dirty counters. (See pictures). This is a serious safety concern and hazard. As a former import specialist that dealt with imports from worldwide companies they were fined if raw materials were not properly handled or stored correctly so why would I not warn the consumers of a possible breakout (E-Coli, etc.). A lot of medical cases come from food consumption. Consumers are not aware it is a lot of mishandled products before reaching our stomach. #Helpers of one another# read more

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I finally tried Crumbl! I love their ordering process. I thought that was cool! I also love that their cookies come warm. I mean, yes, you won me over! The wait was just a few minutes. My sister, who's a Crumbl craver, informed me they have an app where you can order ahead as well. Also, it was a learning experience for me when I realized they only offered certain flavors on certain days. I was limited in what I was interested in that day. I ordered the chocolate chip, of course, and the rocky road. Again, I loved that they were warm.   The cookies are fairly large. The team that was baking those cookies that day really had it down packed! Those cookies were baked well. Not too soft, but not too crispy or fluffy. Just perfect for the size. I don't know if I will become a Crumbl craver, but I will definitely be stopping by again. I just hate that Baskin Robbins is closed. Their cookie with that ice cream would have been fireworks. read more

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This is my second time trying Crumbl and I love the aesthetics of the bakery because my favorite color is pink. They have a self order station when you walk in but they also have a counter for someone to help you as well. Since I've never been in the store before I did have someone help me. They told me which ones were chilled and warmed , etc. I went with the hazelnut sea salt and it came warm. The hazelnut was just oozing and it smelled so good. I actually love cookies with a crunchy outer and gooey center. It's the perfect cookie for what I love. I'll have to come back and try more flavors. read more

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I have been going to Crumbl many times over the years. This was the FIRST time that the cookies came AS EXPECTED. The attention and care that went into my cookies, were amazing. MAJOR shoutout to Lily who prepared everything. I will 1000% be going back to this location. Super clean, very lowkey and not crowded at all. This is THAT Crumbl location. Again, excellent job Lily! read more

Crumbl - Forest Acres - Week of 20MAY24 1) Peach Cobbler 2) Mother's 3) Wedding Cake 4) Confetti - Bakeries Near Me - Columbia, South Carolina

After leaving a lunch date with a friend, I stopped by here to try Crumbl Cookies. There is such a hype around them and I wanted to see for myself. First, each cookie is over $4, and they are big cookies. I quartered each cookie and that for me is more than enough. This wouldn't be a place that I would frequent often, xbut it is well worth the calories. The white and black plain design works. It pops the place. Looks really clean. It's new as well. The manager was really nice and so was the young lady packing orders. They ran out of the chocolate chip cookies after I placed my order so that's how I ended up with the peanut butter cookies. Not a bad trade if I do say so myself. I will be back....the cookies are delicious! read more

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I'm so happy there's a Crumbl on this side of town. The location was clean and the staff was friendly. They all spoke when I came in and left. I opted for two of my favorite cookies- Pink Sugar. They were PERFECT! I also tried the Tres Leche cookie which wasn't bad. read more

Crumbl - Forest Acres - Pink sugar - Bakeries Near Me - Columbia, South Carolina

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If you like super sweet cookies, Crumbl is the place for you. Me personally I am not a fan of super sweet tasting cookies. To me they taste like straight sugar. read more

Semi sweet chocolate chunk is the best. Trifles and cakes are also delicious. Good stuff!

Picked up a pineapple cookie on Monday. Needless to say, the center was undercooked and could not be eaten.

This place is a doll! It's so clean and the staff is so amazing! The cookies were delicious and the choices were footing for anyone's palate! They were hot and fresh! Go check them out and make sure you take selfies and post! read more

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My husband loves crumbl cookies but I just can't get with the cake consistency but I won't ding them too much for it as it's a me problem lol. read more

Good selection and fast service. Will definitely return for more treats on my daughter's birthday!

Prompt service and delicious cookies! Ordered online literally otw there for ASAP pickup and gave me pickup time of 45 min later. I arrived at the store 10 min later and they were polite and filled my order immediately so I could get to my next destination, with impromptu cookies in hand, on time. read more

good place, just isn't consistent with how the cookies are. the place is clean and the staff is good.

Please keep up the great work! I. First visited a Crumble in NC. I thought I had walked into a fancy restaurant for cookies! From presentation to customer service! You guys did the same on Forest Dr! To showing me my cookies and asking me how my cookies looked, to calling out my name to see if I was there for pickup. Thank you! The cookies tasted amazing. The other store in the area should take note on customer service. read more

Decent cookie but there is better, check for online deals before buying. Enroll in the app for more deals

Cookies are amazing!! Love be the changing of flavors weekly. Glad you're in the northeast side of town.

This is/was my guilty pleasure and I often looked forward to the experience. I really find it hard to continue to patronize a store that after opening the prices gradually increase and continue to do so. The beautiful containers that house the cookies simply exudes quality, but, paying practically $5.00 for each cookie is a bit much. Unfortunately, I'll embrace the memories of these decadent cookies, because, my budget won't allow me to make the trek to this store in the future. read more

If you like too fat cookies that cost too much this is the place for you. The taste is fine but these are more like small cakes. Cookies is a misnomer in my opinion. read more