Where do I even start? Let me tell you right now, this was my first time with Crumbl and it was an EXPERIENCE. Of course, their reputation had proceeded them, I had heard all about the apparently magical cookies many times, but I had never taken the plunge. Now in hindsight, I am kicking myself repeatedly for not jumping in sooner. It started from the moment that I opened the door to the establishment. My nostrils and everything that creates my smelling senses were immediately overwhelmed with the most pleasant, soothing, comforting, tantalizing symphony of scents to ever conduct its melody within the chambers of my nose. This perfect bakery smell (think the best bakery you have ever sniffed x1000) was like a physical force that pushes out of the door and locks you into a warm hug as soon as you open it, which I gladly accepted and returned. The inside of the establishment is also very clean, the choice of color scheme (a lot of bright whites) made the place look very slick and inviting, with a hint of futurism. As my Macey and I stepped in, my feet felt weightless, like I was walking on clouds. It was as if I had stepped into a sweet (pun intended) spaceship which was about to take me on an interstellar journey for my tastebuds and introduce me to new worlds. It was a Friday night and so the place was busy, but still quick and efficient in the way that they fulfilled orders. I had placed a mobile order on the app and it was ready when it said it was, with no additional wait needed on the inside of the store. Though I may even secretly regret this, as I could have spent more time enjoying the experience on the inside. However, little did I know, that as great as the smells were, the tastes would be that much more. Once we got home with this sacred stash of deliciousness, the time soon came to complete my venture into the unknown. I was taking one small step for this man, but one giant leap for mankind. I took my first bite of the Churro cookie and BOY LET ME TELL YOU SOMETHING RIGHT NOW. My world was flipped upside down, topsy turvy and all around! I was standing in my kitchen and had to lean on the stove in order to keep myself from falling over! I needed some help to carry on! I was FLOORED! Cookie so good it'll make ya wanna slap ya momma AND ya grandmomma!!! (Although rest assured that I would never ever, I love my momma so much and I love both my grandmommas so so much.) Cookie so good that I dang near had a religious experience! I closed my eyes as I took a second bite just to be fully present for this some-people-wait-a-lifetime-for-a-moment-like-this moment! My beautiful wife nailed the flavor profile of the Churro cookie so accurately. It tastes EXACTLY like the old cinnamon raisin biscuits that Hardee's used to have. I say that as the greatest compliment, because those biscuits were the TRUTH and I tore them up in my childhood years. So here we had this cookie hitting with its spectacular flavor AS WELL AS a stunning wave of nostalgia. The cookie itself is perfect, soft and flaky, with a mathematically, totally precise ratio of cookie to the cream that sat on top. This cinnamon-y bite of delight almost took me out all by itself. But the job was not done yet. I also had to try other flavors. I thought the Churro was all I would ever need in my life, but at the behest of Macey I tried the Blueberry Muffin cookie. Again, absolute perfection on the flavor profile. This cookie was extra crumbly and had the exact same texture as one would get in an actual muffin. Hidden amongst the feathery bites were lovely bursts of real blueberry offering a nice freshness feeling. I was still note done, as there was one more flavor left that I would go on to try, the Key Lime Pie cookie. This seemed to have a similar base cookie as the Churro and when I talk about a flawless ratio of flavors, it was here again between the cookie, a key lime cream, and a dollop of whipped cream on top of it all. This was an amazing blend of tangy, tart, and sweet. Earlier that evening we had partaken in a wonderful meal at Texas Roadhouse, where ya boy had went HARD, demolishing bread, 16 ounces of sirloin, shrimp, baked potato, etc. I thought I would never have to eat again in my life. So for a while, I thought I would have no room for the Crumbl Cookies we got. Little did I know that with these cookies' magnificence that my body would grow a second stomach in response just to be able to accept these cookies' decadence! No regrets here! I am sharing the truth and will do so with everyone that I can, Crumbl Cookies ARE THE TRUTH! I was transported all Aladdin style to a WHOLE NEW WOOOOORLD! Nothing has ever satisfied my notorious sweet-tooth in such a way as this. I'm convinced that nothing ever will. I can not wait to order from you again and again - the only thing I worry about is my bank account. But hey, we will figure it out. Crumbl, you the ones. read more

Great cookie, ok service. nothing bad. also nothing outstanding! How many more words do I need to say

Well it's not The Cravory. Those were the best cookies ever. I'm not really a fan of these cookies. Half the time they're not baked all the way through and that makes for a gross cookie you could possibly get sick from. These cookies are ginormous, too. I have trouble finishing even one. My favorite is the sugar cookie that's always available. It's got a nice thickly-frosted sweet pink topping. The other cookie selections rotate weekly. I haven't liked most of them. They all seem to taste the same. Out of all the others I've tried, it seems as if something is off. The box these cookies come in must be this franchise business's biggest expense. The boxes are weirdly shaped, hard to hold without the box bending and possibly having all your cookies fall out. Hmm. I don't know, I doubt this would ever be a business model I would choose, but if I did I would do the whole store differently. read more

Crumbl - Hixson - Bakeries Near Me - Hixson, Tennessee

Over priced cookies with tricky parking. Won't be returning. Too bad since this is fairly new.

I received two Pink Sugar Cookies instead of the NY Cheesecakes I ordered. I didn't realize the mix-up until I got home and tried them--my mistake for not checking more carefully. The staff were very nice, though. read more

Crumbl - Hixson - Bakeries Near Me - Hixson, Tennessee

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Not really a fan. These confections are way too sweet for my taste. Service is very inconsistent.

The cookies are sickeningly sweet and made me feel sick, I could not even finish one singular cookie and the calories are not worth it. I somehow got a cookie that was both dry and moist i cannot explain it but the texture was not pleasant at all.The prices are ridiculous. Staff is really nice despite the unfortunate cookies. The ambiance is kind of empty it felt like it was missing a spark for sure. read more

Was visiting from out of town for the week and needed to come in to try this week as I wouldnt be back home for the week's flavors. The line was LONG, the store is small and the staff didnt really seem to care that we were packed in there like sardines, At home (Boston) when you walk in a store they all yell "Welcome to Crumbl" and welcome you and we are rude in the Northeast so I expected way different service in the south & it was almost non existent. They were out of Chocolate chip which I still dont understand how that happens if its the only cookie you ALWAYS have... Take a drive down the street to the Chattanooga one that is also a tester location, they were ALOT nicer there!! read more

Great cookies and friendly employees. I've never waited more than three minutes after my order was placed to get box and out the door. It is a small store in a strip mall with limited parking, so going during peak times can be a hassle for some. read more

These cookies are delicious! My favorites are the Red Velvet, Fried Ice cream and the waffle ones The service was great as well, she was very sweet and kind. The ambiance is clean and it smelled great inside. We're definitely coming back for more. read more

Crumbl - Hixson - Crumbl Cookies - Bakeries Near Me - Hixson, Tennessee

The cookies are not very appealing and so much sugar in the cookies although the everything bagel cookie is so yummy and the cookies are just packed with sugar and in one bite or two you already feel like throwing up because of the sugar but overall it's not that bad if you really like sugar I recommend this for you not for me though read more

Cookies are amazing and the service is pleasant. My son turned me on to Crumble and I've been a faithful customer

I won't go into specifics on what I order since there is a rotation, but these are very good cookies. It's trendy right now, but I think with their business model they are here to stay a while. The cookies are big, very big. The texture and size of them feel like a cake and cookie had a baby. If you like think crispy cookies I wouldn't recommend this place. This is for people, like me, who have always believe cookie dough is better than the cookie itself. Doughy, war, and fun flavors will keep you coming back. At this particular location the staff was extremely friendly and very quick. About 5 mins for 4 cookies. read more

Crumbl - Hixson - a box of cookies - Bakeries Near Me - Hixson, Tennessee

Delicious hot cookies. Friendly staff. Keeps public informed of the new menu each week.

I ordered cookies and they canceled it because their delivery driver wasn't available. That in itself is fine. The review is because they didn't refund me - so I paid $60 for a few cookies and some ice cream that we didn't even receive. We were told they would refund us on the phone but they haven't done so and didn't send any email or update or our order in any way to show that it would refunded. read more

great variety of cookies -love the lime cookies .the customer service is excellent!!it is also easy to earn rewards

Hot fresh and Good. Right next to Starbucks which is a plus. One stop for a good coffee and a great cookie.

Our first experience at a Crumbl----WOW !!! First, very impressed with the store cleanliness and courteous employees. The cookies look so appetizing and then when I tasted them, amazing flavors. The salted caramel cheesecake was my favorite. Thanks read more