Cancel

    Open app

    Search

    Crumbl - Irving

    3.6 (90 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 2 months ago

    Order Crumbl - Irving Takeout or Delivery

    Crumbl - Irving Photos

    You might also consider

    Recommended Reviews - Crumbl - Irving

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Elizabeth H.

    Love the strawberry & apple pie cookies. Only 4 stars because it is definitely pricey.

    Channa T.

    Everyone who knows me knows I DESPISE Crumbl Cookies! But when they have pies or cakes I immediately run because they're delicious! Which is ironic because the thing they're supposed to specialize in isn't good. I got the Tres leches cake, which was absolutely delicious. Not too sweet, full of flavor and freshly made. I also got the chocolate hazelnut cheesecake which was ok. I wasn't a fan of the flavor pairing with the Nutella but it was cool.

    Tres leches cake with lotus biscoff
    Tiffany Y.

    Unfortunately a Crumbl addiction has started for me.. The excitement of the new flavors every week gets me. This specific store is pretty small but the sweets are still great and workers are nice. I came in on my birthday on Tuesday and the worker was soo sweet and made the tres leches cake topping into a heart! :') I fell in love with Crumbl ever since I tried their pumpkin square. The pumpkin square was soo delicious and my favorite of them all, and the tres leches cake with lotus biscoff comes in as a close second. The lemon cake and banoffee pie are the only other two I've tried and they were good as well, but I think the cake squares are the true winners for me. I just wish everything here wasn't so high in calories, I feel so guilty after eating Crumbl but it's just too good to resist! Looking forward to trying the cornbread cookie next, I've heard great things about it!

    Neha M.

    Who hasn't heard of Crumbl by now?! I've been seeing the reviews all over social. I got a free cookie for my bday so decided to give them a try. The stars are mainly for this location because the cookie was phenomenal. I came in to order my cookie. Someone was baking cookies, doesn't even greet me or anything. Then some guy comes after 3-4 minutes and he helped some other guy that came after me, and then asked what I'd like to order. Got my cookie and left but man, there just isn't any exciting customer service here like they're just there to bake and sell that's it. Anyways the monster cookie I chose was phenomenal. The crisp edges and gooey insides. Exactly how you want a cookie. Definitely indulgent!

    Peach Cobbler Cookie
    Tamilah K.

    I've literally been watching everyone try this place and either they love it or hate it. I was skeptical but they sent me a free birthday cookie so it was time. Pretty pink interior and relatively clean besides a few crumbs on the counter near the register. I blame the customers bc they have display cookies and most ppl are touching them creating a mini mess lol The staff was actually in the back of the store when I entered but once they realized I had walked in, they came up to help. I ordered the Peach Cobbler Cookie and waited about 10 min for them to prepare it as there were a few pickup orders in front of me. When I tell you, that was the best thing I've eaten all year!! Whew! Hunni it was PERFECTION! Soft, not overly sweet and actually had peaches inside. I'm officially a fan and will be back soon to try the rest of the menu. Crumbl, you made my day! Thank you kindly

    Bob W.

    Where do I even begin. This was by far the worst experience I have had with Crumbl. Let's start with the box shit had chocolate and cream all over it. I chose not to say something, fine. When I got home and opened the box I see that two out of the four cookies aren't even made correctly the cranberry one looks like a load was taken on it and the snickers one was missing the snickers and the sauce. Honestly be better Crumbl. Wack ass employees y'all be hiring.

    So much wrong here

    Where to start! My crumbl experience today was beyond horrible. This review is for the Irving, TX location. I first went this morning to pick up my order. They were taking WAY too long, so I ended up leaving and coming back in around 30 minutes. The second time I went, I was in a huge rush; I saw that the order looked a bit strange, but it didn't seem major. When I got home and properly looked at them, wow. I had ordered two French silk pies and they were both JUST ganache. Literally just ganache. No pie, no crust, just ganache. The carrot cake I ordered was damaged to one side, and the two Biscoff pies I ordered did not have glaze or the cookie on top. So, I went back to crumbl for the THIRD time to ask them to fix my order--if I'm paying 5 bucks a cookie (and extra for the cake and pies), I want it to at least have all the stuff it's supposed to have! The customer service was awful. The young girl behind the counter was the same worker who had been there the previous two times, but she did not apologize for the mess-up and was slow to fix the order. She took my box into the back room--the box I had brought home and opened. I do not work in the food industry, but that has got to be a health code violation. When she came back out, the cookie top for the Biscoff pies were still missing. The new French silk pies had all the components, but they looked awful. I made a face, and she told me, "This is all I have." But the real cherry on top was the carrot cake. The first time, it was just slightly damaged, but by this point, she had COMPLETELY smashed it. It looked like someone had straight up punched it into the box. I was so shocked I couldn't even think of anything to say. She just pushed it in and boxed it up. I was tired from running around, had a sleeping baby at home and kids to pick up, so I just took the box and left. Please, if you're considering ordering from crumbl, save yourself the hassle with bad service. The cookies themselves aren't bad, but wow, the service is AWFUL. This is not my first time having bad service at this location and I will not be ordering from them again. The Crumbl Support worker I reached out to, Paige, was extremely helpful and gave us a voucher that can be used at any location, so if anyone else has trouble, reach out to their Support team!

    See all

    4 years ago

    We loved this place!!! Great service and the cookies are amazing!!! The get the cookie cutter to easily cut your cookies and share!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Olivia S.
    125
    106
    78

    4 years ago

    Love the cookies and the staff! So helpful and amazing! Check this place out for all of your cookie cravings.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    mediocre cookies mostly, specialties are generally better quality. trying the raspberry cheesecake today.

    Business owner information

    Photo of Alex S.

    Alex S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Love this establishment. From the staff to scenery it's always welcoming. I recommend the brownie cookie for this month

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    My new obsession ! Their cookies are so delicious! Brought some to the office and were gone so fast! Everyone loved them

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Cookies are ok taste like dough. Not that much flavor. Would be a good treat for a kid who doesn't know better.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Crumbl C.

    Crumbl C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - Crumbl - Irving

    You might also consider

    Pop Factory- Toyota Música Factory - Banana Nutella

    Pop Factory- Toyota Música Factory

    4.2(96 reviews)
    2.8 mi
    $

    Pop Factory was so much fun and absolutely delicious. There were so many options to try, but I…read moreopted for the strawberry popsicle drizzled in chocolate with chocolate sprinkles ~ chocolate dipped strawberry type of vibe. It was ridiculously good, and service was fast. Thanks for a fantastic sweet treat while in town!

    Pop Factory at the Toyota Music Factory is one of the original shops at TMF. While many shops…read morearound it have come and gone, Pop Factory remains and continues to expand the menu. I recently made a return visit. This is my updated review. My Overall Rating - 4 Stars (Atmosphere, Food, Return) Atmosphere - Pop Factory is small on the inside, but they have expanded their menu. Upon entering you see a glass case full of hundreds of pops. Inside a couple of tables and charming brick. There is also some outdoor seating. 1 Star. Service - On my visit, there were a couple of workers, but they were slow. They seemed a little indifferent. While I had no issues placing my order, there was no welcome, no smile, and it led me to feel a bit uncomfortable. No Stars. Food - Thank goodness the pops are great. On my first few visits, I went with the fruity and creamy pops. On this visit, I noticed they now had pops filled with ingredients. Naturally, I was drawn to the banana and Nutella pop. The fruity banana was cold and tasty, but the Nutella in the center added that extra chocolate hazelnut and was the buried sweet treasure I discovered inside. 2 Stars. Will I Return? - Yes. I have still yet to try the adult pops that are infused with alcohol. I'm really happy that Pop Factory remains as a fixture at the Toyota Music Factory. Yes, I will be back. 1 Star.

    Photos
    Pop Factory- Toyota Música Factory - Cheesecake bar dipped in milk chocolate, Oreo crumble and Nutella drizzle

    Cheesecake bar dipped in milk chocolate, Oreo crumble and Nutella drizzle

    Pop Factory- Toyota Música Factory - Waffle Pop with Nutella and Oreo crumbles from the dipping bar

    Waffle Pop with Nutella and Oreo crumbles from the dipping bar

    Pop Factory- Toyota Música Factory

    See all

    Crumbl - Irving - bakeries - Updated May 2026

    Loading...
    Loading...
    Loading...