Got 3 mini cookies and it was the middle of the day and they were all warm and gooey. Even if it was only 3 mini cookies they were still delicious and came out quick. read more

I stopped by to redeem the free Thin Cookie that Crumbl advertised, only to be told they were already sold out. Nowhere in the promotion or on the website did it mention that quantities were limited, so it was disappointing to make the trip for nothing. The customer service made the experience even worse. The employee didn't greet me, apologize, or thank me--just bluntly said, "All the free Thin Cookies are sold out." A little courtesy and communication would have gone a long way. read more

Stopped by Crumbl on Sloat because the flavors looked good that week. Cookies were warm and definitely rich, but honestly a bit too sweet for me after a few bites. The texture was on point though--soft in the middle with a slight crisp on the edges. Service was fine, nothing special. It felt a little rushed and not super welcoming, probably because it was busy. The line moved pretty quick though, so I'll give them that. It's one of those places that's fun to try once in a while, especially if you've got a sweet tooth, but not somewhere I'd go out of my way for regularly. read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

Was craving a sweet treat and decided to try crumbl for the first time. Wanted to try the Dubai chocolate but they didn't have it this week so opted for the raspberry cheesecake. Holy moly best dessert I've had in a while, I now understand what all the hype is about. Excited to try other flavors! Service was fast too. read more

Crumbl - Lakeshore - Raspberry cheesecake - Bakeries Near Me - San Francisco, California

Love the pink sugar cookies and love that you always have them. Great customer service and the store is always clean.

I've been waiting for Banana pudding to come back,soo....I got it. It was a good line up this week, I ordered 4 items. Oreo Tres leches, yummy I recommend. Banana pudding, it was a bit liquidy but I managed to enjoy it. Reese's skillet cookie,it was enjoyed (not by me, didn't get a chance to taste it). Lastly the Blueberry pancake cookie, I like this one,(this was personally mine) it had a bite to it & perfectly baked. Mind you these were not devoured immediately. The cookies were divided into four pieces & was enjoyed within 2 days (sugar content). Patiently waiting for a red velvet concoction to order next. But yes I did enjoy what was ordered & cute packaging! read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

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Been wanting to try Crumbl for awhile but they didn't have one in San Francisco until just a few months ago. I waited a bit til the hype settled down to visit. Clean, pink & white aesthetics, pretty store. You can self-order at the kiosks or at the front counter. On this recent visit, I tried the Mini 3 pack and got the semi-sweet chocolate chunk, the Strawberry Cheesecake (+0.69), and the Original Pink Sugar Cookie. I also got an additional regular sized Semi-sweet chocolate chunk and a bottle of water. I shared almost all the cookies with my husband. We both thought they were too sweet, but they were good and very substantial. The regular semi-sweet chocolate chunk took me days to eat. A once in a while indulgence but perfect for gifting to someone who loves lots of chocolates in their cookies. The strawberry cheesecake is pretty amazing. Full of flavor and definitely stands out on its own. We didn't really care for the pink sugar cookie. Not much service as I used self service kiosk but employees seem busy and friendly. Located inside the used to be sleepy Lakeshore Plaza mall complex on Sloat/Clearfield Drive/Ocean. read more

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Bro, two words...DUBAI CHOCOLATE. That's the review. Joking aside you guys need to try it. It's sinfully decadent and delicious. Unfortunately it is not readily available every day. I believe Crumbl rotates their specials weekly(someone fact check, I'm too lazy). But boy, if they have it, y'all better believe I will be first in line! Fair warning, they DO sell out. They also have a convenient app so you can order ahead of time. I also tried their strawberry cheesecake which on its own right amazing. Based on the Dubai Chocolate and cheesecake, I'm pretty sure the rest of their offerings is also fire. So I recommend you download the APP asap and just keep your eyes out for when the Dubai Chocolate hopefully drops again. read more

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Date: Monday, June 23rd, 2025 Party of: 2 Meal: Dessert Delivery Time Ordered: around 9:30pm Time Arrived: about an hour later Ordered: via DoorDash Delivered to: Outer Richmond Mini 6-Pack ($24.87) *Benson Boone's Moonbeam Ice Cream Cookie *Chocolate Cheesecake *Lemon Cake *Raspberry Butter Cake Cookie *SNICKERS® Peanut Butter Cookie *Confetti Cake Cookie This was my first time trying Crumbl. Yep, totally late to the game, but better late than never? I had a feeling everything would be too sweet for me, but I still wanted to give it a shot. When I saw they were on DD, I figured now was a better time than any. My fav out of all of them was the lemon. It was a touch too sweet and I wish it was more tart, but it was the least cavity inducing for me. The raspberry was okay as well. Like a sugar cookie topped with raspberry jam and icing. I like celebration cake and a good sugar cookie, so the confetti cake was a nice mash up of the two. The rest the hubby had and he said they were all very very sweet. One thing I did like about everything was the cookies were soft. I only like soft cookies. I'm glad I finally tried Crumbl. Will I come back? Probably not. But now at least I can say I know what people are talking about. REVIEW #3792 read more

Crumbl - Lakeshore - Mini 6-Pack ($24.87) - Bakeries Near Me - San Francisco, California

Nice treats. Mixed feelings on the rave of their cookies. They're good cookies but not to die for. The guess it depends on which franchise you go to and what flavors you get. Solid, safe choice for your dessert cravings. p.s. Preordering is the way to go. And their kiosk system is great too. read more

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This is my go to location. My order is always on time and staff are so nice and friendly. Cookies are made to perfection, soft and moist, every time. And I love the pink and white simple ambiance, so clean! read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

Tried Crumbl for the first time!!! We got a box of 4 cookies with 3 different chocolate flavored one and a raspberry one. This was about $20 which is pretty pricey for a cookie. We felt we'd probably come once awhile. It was quite sweet if you eat more than half of one, I'd definitely suggest to share half with someone else! read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

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I only go to crumble when the cookies of the week tickle my fancy. And their holiday cookies looked pretty delicious. I love that they have the smaller size options which are the perfect size. The normal size ones are just so big!! The red velvet, the grinch and the Oreo were soooooo good!! It's a good thing that they rotate their flavors!! Leaves us in suspense and waiting to try things before they leave. The marketing and business model - top notch! read more

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I love cookies, but to me these cookies are over hyped. The store is kept well and clean. The staff is friendly. Service is about average not speedy fast, but not slow. The cookies are too sweet, it does have a bit of an undercookedish feel to it, but I guess from what I hear online that is their signature style. Overly priced, it definitely is one of those try at least one time type of thing. I do prefer their fruity cookie though. That wasn't too sweet to my liking at all. read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

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Love that they opened a crumbl here!! So much closer than driving down south. My favorite will always be just their classic sugar cookie, but love seeing the weekly line up. read more

When I tell you I was SO EXCITED that I did not have to commute to freaking Foster City anymore to get Crumbl Cookies, miss out on some of my favorite flavors on the menu or miss out on trying new items of the week that caught my eye anymore. I was worried that service would be chaotic out here, especially with how hyped Crumbl is and now a convenient San Francisco location, they truly have the service on lock! I'm so glad. I have never encountered a wrong or missing order yet. I have encountered an out-of-stock cookie that is out of their control. Thankfully, the lines haven't been crazy long, and you just have to plan out the timing of when to go. You can order at the kiosks or with a staff member. If you have the app and placed an order through the app, you can go straight to the pick up counter. Staff are friendly and efficient. Parking is a breeze as it is located inside a big plaza. read more

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Lakeshore Plaza on Sloat Boulevard in San Francisco has some interesting places to grab something to drink and something to eat. There is a newer tenant and it's offering oversized desserts. Crumbl has desserts which are very sweet others just too sweet. They have a variety to choose from and I got a few different ones. I had the raspberry cheesecake which was a bit sweet but delicious. The other one I enjoyed was the butter cake which was very creamy and rich but tasty. Overall it's a sweet treat to enjoy once in a while. This is a take out only location. San Francisco has their first location of Crumbl which offers butter cream and also has different pastry drops every week not to be confused with Butter & Crumble The pastries are very sweet and the size of the Crumbl cookie is more than double of a regular size cookie and they are creamy on the top making it jumbo read more

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This Pineapple Whip cookie tastes nice and is well flavored, really like Dole Whip! Secret menu item. It is served chilled so the cream wasn't runny and cookie is a bit firm. It's definitely a sweet treat (I had to have it in two sittings) read more

Crumbl - Lakeshore - Pineapple Whip cookie - Bakeries Near Me - San Francisco, California

I went here on a Thursday around 3:30pm and there was a short wait. I ordered at the tablet here since it was my very first time trying their cookies. Anyways, I ordered the Large 6-Pack box and chose all the items they had available at that time. Those flavors were the Chocolate Peanut Butter Pie, Key Lime Pie Cookie, Semi-Sweet Chocolate Chunk, Chocolate Cake Batter, Wafer ft. Kit Kat, and the Iced Oatmeal cookie. If I were to rank each cookie, it would be Key Lime Pie Cookie being my favorite, then 2nd place being Chocolate Peanut Butter Pie, then Iced Oatmeal cookie, then Wafer ft. Kit Kat cookie, then 5th being the Chocolate Cake Batter, and least favorite was the Semi-Sweet Chocolate Chunk. The Semi-Sweet Chocolate Chunk was my least favorite because of how simple and basic it is, but the cookie still tasted good though! The Chocolate Cake Batter cookie was almost my least favorite, but I decided to rank it as my second to least favorite since I felt it was wayyy too sweet for me. The Key Lime Pie Cookie was my favorite because I liked how unique it was. Overall, I rank my entire experience here as a 3 stars because of the lack of variety of cookie flavors that day and everything was a bit too sweet for me! read more

Crumbl - Lakeshore - Cookie display! | IG: @nomwithelaine - Bakeries Near Me - San Francisco, California

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I was in the area and decided to finally try em. I got there shortly after opening so there wasn't a line or many peeps inside. Everything was very pink inside as well! I got a mini 6 pack (one of each mini option they had that week) and one large cookies & cream Oreo cake. No lie! They all were pretty good! Just kinda expensive and not very healthy... lol Like the great Arnold Schwarzenegger once said..: "I'll be bawk!" LOL read more

Crumbl - Lakeshore - The Mini 6-Pack! - Bakeries Near Me - San Francisco, California

Waiting in a hella long line for diabetes sounds like a terrible idea.... LFG! Grand opening today is Crumbl's first SF location. They tout having "the best cookies in the world" and they're the fastest growing cookie company with over 1000 locations. L I N E At 1:22 pm, the line was 80-100 deep. We decided to stand in line for 15 minutes and see how fast it moved. It moved fast so we stayed (total wait: ~50 minutes). I didn't know that middle school and high school students get out so early these days. About 90% of the line were kids and teens. O R D E R I N G Two kiosks + one cashier to order. For online orders, the earliest pick up date was 2/12/25 (as of this morning). M E N U Cookie offerings change weekly with eight offerings. Full or mini sizes. Bags of cookie dough bites are available. Single cookies are $4.99 each. There's a discount if you buy 4, 6, or 12 packs. Bottled drinks available. FREE Chocolate Chip Cookie for their grand opening! No purchase required. C O O K I E S * Chocolate Chip (Free) Thiccccc, underbaked cakey cookie with melty chocolate (still warm!). It was HELLA sweet. One bite was enough. 4 PACK ($18.99) * Sea Salt Toffee The least sweet of the three I tried because the salt helps cut through the sweetness of the toffee chips but it was like eating underbaked industrial dough. Again, one bite was enough. * Chocolate Crumb w/ Oreo I only tasted the frosting that smeared onto the box and it was sickly sweet. I looked up the sugar content and it's 70 grams. Eeeck! * Lemon Blueberry Cheesecake (+$1.49 upcharge) Didn't taste, gave it away. * Strawberry Pretzel Pie Didn't taste, gave it away. The items I gave away, the receiver thought it was way too sweet and couldn't take more than one bite. S E R V I C E Awesome upbeat service from the young Filipina staff manning the door. I know it's grand opening day and the staff may be stressed out but the manager (?) could have spoken to staff in a kinder tone. A M B I A N C E Takeout only with open kitchen and pink Crumbl wall for photo ops. P A R K I N G Congested parking in the plaza. Overall, I'm glad I popped my Crumbl cherry but doughy sugar bombs are not it. Sorry but Crumbl cookies are faaaaaaar from being good (2 stars). Anthony's and Antoine's is where it's at, cookies that are balanced (not too sweet) with deliciously buttery, crispy edges and a chewy center. Props to Crumbl for knowing how to werk social media tho and becoming a viral sensation. read more

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Just a few people in front of me. Getting a few minis to satisfy my sweet tooth. Used my points to redeem. So join their reward club to redeem free cookies. read more

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I shop at Lakeshore Plaza on a weekly basis. As such I noticed store construction started over a year ago. Was it really going to be Crumbl? When the signage finally went up it became a reality. My first Crumbl cookie experience was two months ago in Palm Springs. I tried four different cookies. I thought too sweet and too doughy. But wanted to give Crumbl another try. Today it was a free chocolate chip cookie giveaway if you download the app. At 8:50am there was a line past the UPS store. However a Crumbl employee was very nice and began handing out cookies to us which we were thankful for. The cookie was still warm. I took it home. I cut the cookie into quarters and baked it in my toaster oven for a few minutes. Still too sweet and doughy. I'm not giving up on Crumbl yet. Why? Because I love cookies. There's got to be one that I'll love. read more

Crumbl - Lakeshore - Chocolate chip cookie - Bakeries Near Me - San Francisco, California

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Wow.. FINALLY.. a Crumbl cookie shop in San Francisco! Lots of angled parking (usually a bit crowded but doable) in the Lakeshore Shopping center off of Sloat boulevard near the intersection of Ocean Ave and Sunset Boulevards way out here on the West Side of town. Friendly service, lots of crew on hand for the soft opening tonight. The line went quickly and soon we were inside to place our order. Casual chain store vibe: clean and modern with a simple standardized tricolor aesthetic. The cookies were surprisingly great. We ordered the normal "larger" sized cookies as it seemed like a better deal. Our favorites were the Lemon-Blueberry Cheesecake "cookie" that was really more like a "personal size" of an actual cheesecake. It really could work for 2-3 people if they aren't too hungry! 10/10 as the flavors weren't overly sweet as one would expect of a chain cookie place. Our other favorite was the Strawberry Pretzel Pie cookie. Think fresh strawberry pie - it has a strawberry jam topping with small bits of strawberry over a light whipped cream topping on top of a buttery cookie. It was delightful too, especially with the added pretzel bits for a surprisingly welcome extra crunch and slightly savory twist! 9.5/10 P R O T I P S : 1) Skip the chocolate chip cookie.. it was no comparison to the other flavors. Be daring!! :) 2) The flavors / menu changes every week, so scan their website before making the trip over here. We will be watching their website intently for their next menu selections! Recommended! read more

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Hubby aka Cookie Monsta MADE me do it. Crumbl is the newest addition to Lakeshore Plaza. They offer massive cookies (allegedly 4 servings per cookie), available for delivery, pickup, and scheduled catering. Tons of space with their open-concept kitchens for waiting customers to watch the cookie process being mixed, balled, and baked. This plaza is ALWAYS bustling so the lot is consistently busy & parking is hit or miss. Order online to save time and check in upon arrive or stop in on the fly and order using their touchscreen kiosks. Crumbl's menu changes weekly and includes flavors like milk chocolate chip, pink velvet, and brookies. These cookies are massive at 5" on average (subjective) and meant for sharing (or not).  FOTW (Tue, Feb 25, 2025): * Butter Cake, +$0.99 each / 980 cal * French Silk Pie (Chilled), +$0.99 each / 870 cal * Milk Chocolate Chip, 680 cal * Biscoff® Lava Cookie, 790 cal * Strawberry Cupcake, 810 cal * Banana Caramel (Chilled), 790 cal * Red Velvet White Chip, 680 cal TLDR; We got 1 of each except Red Velvet (been there, done that). The French Silk Pie is OUTSTANDING! and worth the $0.99 upgrade. read more

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Those Dubai chocolate brownies were amazing!!! I've never had anything like this before. Out of all the Dubai chocolate things that I've eaten this was the best. It is super decadent though so after eating half of it, I was kind of tired lol. read more

Crumbl - Lakeshore - Bakeries Near Me - San Francisco, California

Meh. There are so many good cookie options in San Francisco. This isn't one of them. I would look past it being a mall chain if it was good, but it isn't. Support your local bakery instead read more

I was ambivalent on getting crumbl out here in the bay since it's cheaper back in my hometown area, but splurging on the cinnamon square was a 10/10 decision! It's hard to find a good cinnamon roll in the area without spending an arm and a leg or finding out it is subpar. This one, however, was at least 4 servings and hit all the flavor points - cream cheese icing to gooey cinna insides. Service was super friendly and the store was one of the cleanest crumbls I've seen. read more

Crumbl - Lakeshore - Cinnamon square - Bakeries Near Me - San Francisco, California

I went to the opening for this crumbl at Lakeshore. The cookies were amazing as expected. They had a huge line because they advertised a free cookie with your order because it's opening day. So there was about a half hour line outside, which I didn't mind waiting in. Unfortunately , they had told us after the line that they ran out :(. It would've been nice if they told us ahead of time in line, just because that's why most of us waited so long. Some people even complained to them about that, but it's just a cookie. The workers were still pretty nice and the inside was clean and bright. read more

Crumbl - Lakeshore - Chocolate Chip, Brownie Batter, Sea Salt Toffee - Bakeries Near Me - San Francisco, California

SOOOOO HAPPPY ABOUT THIS CRUMBL LOCATION! Originally from Utah, I have been missing these delicious cookies in SF! Their lakeshore location is great. We went on opening day and it was obviously busy since they were giving away free choco late chip cookies but the workers were amazing and so kind! Love the variety and ability to see the cookies on display while ordering! Also fun for them to have seasonal options to keep it interesting. Easy parking in this shopping center and you can hit some of the other spots too. Will be coming back for more cookies! I hope this spot gets lots of business as their cookies are delicious read more

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I knew Crumbl was opening at a location near me but didn't really care for it, since I lost my cravings for sweets when I got covid in 2021. My co-workers however seemed to go crazy about it! Happy that this location is located in the Lakeshore plaza on Sloat, as there is plenty of parking and errands to run around here. You can grab a pick-me-up when you're done! This place is small and more of a grab & go and not a place to sit. If you don't want to wait in line for your order, you can always pre-order on the app and get 'cookies' while you're at it. Love that Crumbl changes their flavors monthly, so you're not stuck with the same ole things. I decided to stop by after work to pick some up for my nurses for nurses week. If you decide to come after school hours like I did, you will encounter a bunch of high school kids and parents. Staff here are friendly but they seem to be overwhelmed packing orders. You can choose to get a big cookie (1000+ calories!) or mini ones (300-400+ calories) that are more bite-sized, and they have combo packs where you can buy a certain number at a lower cost. I love that the store also displays them by the register so you can take a look at what you're ordering. Highly recommend for the sweet lovers in your life or for someone you want to show appreciation for (i.e. teachers, nurses, doctors, neighbors, friends). read more

This is my go to Crumbl store. They are always warm and accommodating. The store is well kept and clean.

Crumbl has brought their viral cookies & signature pink box to SF. Located in Lakeshore Plaza, the bakery known for their weekly menu change-up is as popular as ever. Between mini cookies & cakes, Crumbl's expanded their range of products beyond giant cookies. An employee (the owner, perhaps?) offered to take our order when he noticed the long line at the kiosks. We ordered a box of six for $24.99: -- Pineapple Whip: dead ringer for the Disneyland/Hawaii treat. A bit tart with that unmistakeable pineapple flavor. -- Chocolate Sea Salt Toffee: aside from the chewy texture, there was no distinct toffee taste. -- Biscoff Cake (+$1.49): tasted like the holidays with its spices. -- Strawberry Crumb Cake: the most interesting looking, very reminiscent of the Good Humor Strawberry Shortcake Ice Cream Bar, however the flavor was too mild to be worth the calories. -- Milk Chocolate Chip: sad to say, I like it less & less with each order. -- Chocolate Mint Cake (+$1.49): similar to an Andes mint with its alternating layers. Surprisingly, my favorite flavor of the bunch. Mint frosting was more sweet than minty & it matched so well with the rich chocolate cake. I missed their cereal-themed cookies last week; looking forward to those flavors coming back around! read more

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Cookies are small for the price. Majority of the flavors are overly sweet or completely decorated with frosting. I usually scrape off any frosting before consuming. read more

date & time : friday february 7, 2025 @ 11:30am location: first sf location in a strip mall cookie date: the husband vibe: wrap around line of students in crop white fox sets & miu miu collab w/ new balance sneaks decor: enter this vibey cookie shop & order at the kiosk or the counter service: friendly & enthusiastic devour: chocolate chip cookie total: complimentary on opening day read more

Crumbl - Lakeshore - chocolate chip - Bakeries Near Me - San Francisco, California

Great cookie crumbly , chewy and not too sweet. Fast and orderly service. Nice new store. Great location. Very convenient. Fun place. A great present for anyone with a sweet tooth. read more

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Went on a rainy day and there was no line. I have seen this place on instagram for ages, and finally gave it a try. Staff were very friendly, ordering seemed easy enough and they have rotating options of cookies every week apparently. Some cookies and one or two small cookie cakes? I thought the cookie I tried was decent, but definitely on the very sweet side. I can understand the allure of the place and if sweet cookies are your thing you will enjoy this place. Good amount of parking in this plaza so that shouldn't be hard. Will be back when I want a sweet cookie or two. read more

This location is a little further from our house than the newer location in Millbrae, but my daughter's actually preferred this place. I guess the parking is a little easier as the other place. I have to park across the street because there's really no parking. read more

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Very unprofessional -- and the same franchisees own this location and Foster City, which seems to be much better run, so the issue seems to be staffing here. I had two orders cancelled this week, one without any explanation. They have turned their third party deliveries off multiple days at 5 or 6pm. No one ever answers the phone. It's pretty stunning the absolute lack of customer service but, also, their seeming disinterest in....making money from potential customers trying to buy food from them? The owners need to do some kind of serious retraining with staff and management here. read more

All of their cookies are incredibly sweet and calorically dense. Consume with caution. Chocolate Cake Batter: My favorite flavor. Chocolate frosting on top of a chocolate cookie. 800 calories. Key Lime Pie: Very good, really does taste super duper limey. 670 calories. The Chocolate Chunk: Fine, would skip. 770 calories Tres Leches Cake: This cake doesn't taste like anything but sugar. Maybe that's just what all tres leches cakes taste like, but I'm not a fan. 940 calories. read more