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Cookies are my weakness. However when you tell me there are 900 calories in one cookie, I will think twice about getting it (and still get it). I love the minimalist design of Crumbl and the ease of ordering. Love the pink boxes! However their cookies are too sweet and too artificial tasting in my opinion but when they come out with a flavor that intrigues. I'm in there. The Hershey cookie skillet was calling my name. Was it 900 calories? Yes. Was it too sweet? Yes. But it was received warm and tasted better than most of the other flavors I've tried. Did I eat all of it? Maybe...
The hype isn't good enough to get me to be a regular, but I agree that it is well-earned hype. I went with much skepticism as I was picking up a chocolate chip cookie for someone else. I saw that there was a strawberry cheesecake flavor available that looked almost surreal with the amount of pink frosting and sprinkles on it. The cookies are expensive, but they are also hefty. Most people are probably only eating quarter to half of this at a time. They came out warm from the oven. I had a small piece of the regular milk chocolate chip cookie, which was an ok chocolate chip cookie though lacked any interesting elements. The strawberry cheesecake one was more interesting. The cookie base itself is quite nice and dense without being too undercooked. The store was very busy, but all the associates were very friendly and patient to help a first-timer like me. I work at the childrens hospital, and I know some of the local Crumbl stores donate their cookies occasionally, which is very nice of them as not many chains and restaurants do that anymore. I think a tray would be a fun gift to bring to a party.
Crumbl can honestly be a hit or miss. I've had some cookies which I've loved and others that were just okay. I came on a Friday afternoon and there were so many people here. It's a small shop cause it's really just for grabbing to go. There were actually several kids sitting on the floor outside and just hanging out and enjoying their cookies, which I'm totally for since that's something I'd do back when I was their age. I was planning to order when I got there but it was actually pretty crowded inside so I ended up ordering directly on the app and in less than a minute, they called my name and said my order was ready. The latest cookie I tried from here was the s'mores brownie cookie and it was delicious. It was warm and truly breaking apart in my hands so I couldn't even pick it up in a clean manner but the edges were crisp while the inside was gooey, but not undercooked. It was really a great cookie.
As you walk into Crumbl, located in Levittown, there's not much visually to look at. There's two kiosks on the right to place your order from. I was in awe of the large crowd of mostly 17-20 year-olds. So I felt out of place! Lol! I was curious to try a few of the Kardashian's limited-edition desserts. I'm more for cakes, rather than cookies. I ordered the Kris Jenner's Classic Layered Yellow Cake with chocolate frosting and Kourtney's Flourless Gluten-Free Chocolate Cake. And it was Kris's cake that was the one to take the win! So moist and delicious! Sorry, wasn't able to get pics of Kris Jenner's yellow cake because it was wolfed down so fast! There was a tad bit too much of the chocolate frosting though. Crumbl displays all their flavors offered for the week and their menu is straightforward and simple. Their packaging is very elegant and stylish, it's lots of pink, accented with brown. No seating inside, it's order for pickup or delivery. It's a fun place to go visit at least once. There's about at least ten workers that are visible behind the counter working like busy elves in their workshop...whipping away, mixing small batches of sweets. The only thing that bothered me is the scent of, idk, like a pet shop smell, or something? I know that there's a Petsmart nearby, maybe it has to do with that, but not too sure. If I could, I would more accurately give them a 3.75 rating.
Crumbl is a modern, house-made, pickup-and-delivery-only, trendy cookie chain with a spot here in Long Island. There's a decent selection of cookies available, all made from scratch in the shop, which is pretty incredible. The space is mostly bakery, with very little space up front for ordering and picking up. They have a couple of self order kiosks, and a tv with the options and prices right above. There's also a little display of the cookies by the register so you can see what they'll look like. Unfortunately there's no seating available, and they'll kick you out if you try to squat on the window ledge. Otherwise the staff is friendly, double checking orders and having a good time. I went for the classic chocolate chip, which wasn't too sweet, nice and crispy on the outside, and super soft on the inside. Mine was a little underbaked in the middle, but I'm not sure if that's how they come or if mine was just underdone. I do typically like mine a little sweeter, but it was still pretty good. Overall, a solid spot that I'll definitely check out again sometime.
This was my first Crumbl experience! I decided to stop by on a Monday afternoon and the staff was in the process of making cookies. The storefront was clean and was designed to be a take out spot. I ordered the Milk Chocolate Chip and received my order within minutes. The cookie was warm, gooey, and soft. It was exactly what I needed! I'll be back when I'm in the area.
Learned that they opened February 2023. Brightly lit store. You can see the big bowl with the mixer. The box to store the cookies. Constructing the cookie box. There are regular cookies and mini version. The regular cookies are huge and good for sharing. Some of the cookies are chilled and the others are warmed. You order from the two kiosks or you can order from the counter where the employee was checking if we need to order while we were waiting for our order. You can get a single cookie, a box of 4, 6, or 12 cookies. You can add regular or chocolate milk or water with your order. This is our first time so we ordered one of each flavor: Wedding Cake Brownie Sundae Graham Cracker Fudge Sandwich Vanilla Sugar Kentucky Butter Cake Milk Chocolate Chip Great service! Huge cookies! The cookies are too sweet for me and I thought I have a sweet tooth. Go decide for yourself.
We had to bring desserts for a dinner party, which gave me the perfect excuse to get a bunch of Crumbl cookies. I cannot go to a place like Crumbl and just get one; like the old Lays commercials. We got the 6 pack, which on this day consisted of: chocolate chip, honey bun, chocolate crumb with Oreos, lemon cream pie, peanut butter crisp, and cookie butter white chip. The assortment seems to change regularly. I checked today and the only common one was the chocolate chip. I had heard that Crumbl is usually very divisive in that people either love them or hate them. However, the reaction at this dinner was pretty muted. This was our first time having dinner with this group so they may have been trying to be polite. If so, I think most of them were in the hate group because if they loved them, I would think they would have expressed that. One couple had eaten Crumbl before and they loved them. For my part, I was disappointed. My favorite cookies are Levain's and these did not come close to knocking them off their throne. The flavors were just ok with the only one that really stood out being the lemon cream pie cookie. The lemon flavor was really strong.
Crumbl never disappoints! I know because I'm there multiple times a week. The cookies are huge, beautifully made, and taste incredible--flavorful without being too sweet. The staff in this location is friendly, quick to resolve any issues (I've honestly never had any) and the bakery is always clean with a fun, trendy vibe. I love being able to see the bakers in the back carefully crafting each cookie with precision. They're always so focused and it definitely pays off. Whether you walk in or order ahead (I usually just walk in because I tend to get only one cookie at a time), the wait is super minimal, and they even show you your treats in their pink box before handing them over.
I had never tried crumble cookies before, but had heard good things from a few friends and my wife. To my surprise, they gave me a free cookie for my birthday within the app, so I decided to stop by there today and redeem it. The lady at the front counter was very nice and helpful, I chose a chocolate chip cookie. The photo attached to this review is a picture of the box, because the cookie was so good I didn't have time to take a photo of it. Excellent cookies, pretty big, totally hit the spot and have the perfect mix of sweetness and a little greasiness to them. Great stuff!
I'm not a fan of sweets. You can tell by my page, I don't go often. However my brother has been bugging me to goto "Crumbl of Levittown" for months. I chain dessert business, however, I told my brother I will give them a fair shake. The business is located in a shopping center with plenty of parking. It's actually next to GameStop, my favorite. However, Crumbl looks pretty impressive from the outside and the line proves something was going on there. Going in the place is small. Not much space but the counter. They have a tray with samples of what everything looks like, which is pretty helpful. Then they ask what you'd like. I asked for the square cinnamon cake with frosting and my brother picked out the rest. We got the raspberry cheesecake and original chocolate chip cookie. After getting my order, I asked for utensils to eat it. They don't offer them and I was very surprised, but left with my box. I tried the cinnamon cake first, because that's what I really wanted. To my surprise, it was warm and the frosting wasn't fake, it was melted and gooey. I fell in complete love. I only wish I didn't have to dig it out the box with my fingers, but it was worth it. Next was the raspberry cheesecake. Let me start by saying, I am a fan of cheesecake, but with raspberry? But I gave it a try and I was not disappointed. It actually worked! I really liked it. I'm surprised I never tried the combination sooner. Definitely worth a try. Las I tried the cookie. I didn't think the cookies could be reinvented, but they did it! It was thick, warm, and chewy. A perfect combination only missing milk or ice cream. The spot was a surprise I didn't know I needed. I would definitely go back. However, this place could have gotten more stars, if they supplied silverware; come on Crumbl, let's get some.
2 years ago
I have enjoyed many cookies here so far. People say they're a lot of money, but the cookies are big, especially the sandwich cookies. I think the oreo mallow sandwich is my favorite so far. Download the app to earn "crumbs" to eventually get rewards plus you get a free birthday cookie. I wish they had their mini cookies available daily and not just for catering orders. read more
Business owner information
Alex S.
Thank you for taking the time to share your positive experience!…
I finally decided to try Crumbl to see what all the hype is about. It was 3pm and they had a full selection of the weekly specials available. The staff was very friendly. It's a cute small store. No tables or seats. Strictly to go. It was hard to choose one but I decided on a cake batter cookie. I saved it for after dinner. I cut into the cookie and it was soft and moist. It was very thick and dense! No crumble here! Every bite of this cookie was divine! The cookie itself had bits of what seems to be crunchy funfetti bits. The cream cheese frosting was thick and flavorful. Not too sweet. If this wasn't a $5 cookie I'd go back tomorrow. Def well worth every bit of the $5. read more
2 years ago
These cookies are huge! These cookies are fun with great flavors that change weekly. Ordering is quick and easy. If you need help someone is there to assist. We drove out of our way a few times for these tasty treats. read more
Business owner information
Alex S.
We're absolutely delighted by your positive feedback about our…
I loved the taste of the cookies from Crumbl!!! My family enjoyed them too! The cookies almost taste like cake. The service was great! When you walk in all you smell is deliciousness!!! I will come back over and over and over again!!! I was pleased with all the cookies I bought. You literally have to eat them in pieces because they are big and filling. read more
3 years ago
Got there 15 minutes after they opened and already one of the flavors was sold out! It's been a zoo trying to get into this place & every time I've driven past, the line was around the block. There was practically no line (read: contained inside) when we got there & the people behind the counter were super efficient & helpful. I loved being "presented" my cookies as if they were jewels on display. Made me chuckle. The place is cute inside but definitely cramped with everyone on line. read more
3 years ago
Tried the cookies from here yesterday. We all loved them and they were gone in a day. Yummy. read more
3 years ago
Giving this place 3 stars for 2 reasons, not sure if they train their front line to ask for tips but I find that distasteful. Then the paper inside the cookie which was not visible was disappointing. Positive side cookies are perfectly tasteful, the location is small but fast paced with plenty of parking. read more
Cookies were pretty good really cute place! I am so happy that they finally have one in Long Island. I love that every week that they change up there cookie menu. This week's menu was pretty good. Waited about 30 to 35 minutes on line but they move quick and they're very friendly. cookies are a little expensive but I do feel like they're worth it! read more
2 years ago
2 years ago
Business owner information
Alex S.
Hello Dawn! We're disappointed to hear about the interaction you had…
2 years ago
Business owner information
Alex S.
We're absolutely thrilled to receive your rating and your kind words…
2 years ago
Business owner information
Alex S.
Hello! We're genuinely sorry for the disappointing service you…
2 years ago
Love it, taste so good, fast service and every week is a different flavor, is always fresh read more
Business owner information
Alex S.
Thanks so much for your positive feedback! We look forward to serving…
3 years ago
Fresh cookies, interesting flavors and friendly staff. The wait wasn't bad at all, we were attended and served right away. Will definitely be back! read more
Business owner information
Alex S.
We're absolutely thrilled to receive your rating and your kind words…
2 years ago
Business owner information
Alex S.
We apologize for not delivering the experience you were hoping for.…
So happy there is finally a local crumbl cookies! I walked in and was greeted by the sweetest smell. You can either order from a kiosk on the side or from the cashier up front. They have all of their cookies out in display for you to see. Options include buying individual cookies 4-packs and so on. I got a 4-pack with churro, rocky road, cookie dough and peanut butter cookies. The churro one was so delicious, everyone in my family agreed. They even packaged everything very nicely. Stop by and grab yourself some cookies! read more
10 months ago
Business owner information
Alex S.
Thanks for the love! We’re glad we could make your day a little…
1 year ago
Business owner information
Alex S.
Thank you so much for taking the time to share your positive…
2 years ago
3 years ago
This was my first time trying one of their cookies and I'm pleased for sure. It's very clean in there and the staff was friendly. The cookies were most in the middle and had a crunchy outer layer. Flavor was good as well. I'll be back! read more
Business owner information
Alex S.
We're absolutely thrilled to receive your rating and your kind words…
2 years ago
1 year ago
Business owner information
Alex S.
Thanks a bunch for your positive words! Looking forward to serving…
2 years ago
crumbl do better. pple left w/orders and no refunds. long lines. cops. doors closed. why?? no answering phones. no chat response? your customers keep you in business and you owe answers why i ordered yest and still cant get i. bldg to get my order. Still standing here half hr later. No order. No refund. No response to my calls or chat. Now will be turned again. CRUMBL YOU OWE ME ANSWERS read more
I can't believe I stood on line for 1 hr for cookies. After all that I've heard about crumbl I literally had to give them a try the line went all kinds of ways and it wasn't organized really but everyone seemed to make it work. The place itself is small with iPads that do not work/ they were not on for you to place your order would this help move things along fast? No idea. There's a large screen on the wall that tell you which cookies are available for the day and other menu options. When you get in the front there's a display of what the cookies should look like. I ordered 3 separate boxes 4 cookies each my box personally had chocolate chip which was made w milk chocolate it's really your standard cookie. My cousin had this in her box and was no happy w the milk chocolate chips. Birthday cake The best cookie in the box it was so good soft, perfect amount of frosting and was simply my absolute favorite. Neapolitan which was good also I liked the strawberry on top. The combination of all three flavors made a great tasting cookie. Lastly Vanilla glaze ft. Cinnamon Toast Crunch it was good although it was smaller than the display with the frosting amount it was still nice a soft on the inside. The literally gave 3-4 cereal pieces on top every cookie looked different which they should work on being if I order all of the same I would like them to have equal amounts of frosting on them. I also have the chance to try the classic pink sugar cookie. I thought it was OK. The frosting is not strawberry which I happen to enjoy a lot. It was just OK. If they found a way to make wait times shorter I would absolutely come again. read more
2 years ago
3 years ago
Business owner information
Alex S.
Hi Shawn,…
3 years ago
1 year ago
Business owner information
Alex S.
Oh no! We’re sorry to hear our desserts didn’t hit the spot for you.…
3 years ago
I got Mom's Recipe & Pink Velvet Cake when I visited yesterday. They were both very delicious, and both were under 400 calories combined. This spot is very chill, and the staff are even more chill. If you want guilt free treats, then you should come here. read more
3 years ago
Business owner information
Hannah N.
Thanks for leaving us a review! If you’d like to speak with us…
3 years ago
Would give a 5 star rating, but the wait time brings it down a notch. If it's really cold outside, I would recommend going another day, as there is a line outside, until you wait a while and there is space inside. That said, I understand it was less of a wait than a week ago. Was to,d some people waited 2 hours. We waited 30 minutes from start to finish which wasn't terrible. There is a crazy line once you get inside with the end of the line in the middle of the room for some reason, and there is only one cash register! Staff was friendly, everything is very clear. Nothing was sold out and they are constantly making cookies. The brownie cookie is amazing! Of course the cookies are expensive as expected. $5 a cookie or 4 for $16, 6 for $25. These are gourmet cookies. It's A new store, so I'm sure the line will decrease in time. If your in the mood for a delicious large cookie, it's worth it. read more
2 years ago
Business owner information
Alex S.
Hi Caitlyn, Thanks for taking the time to leave us a review. We are…
3 years ago
Ok so these cookies, are made fresh , and there made right in front of you , the line was pretty long but the staff was killing it read more
2 years ago
The service at this store is amazing. They greet you with a smile. The cookies are always yummy and they usually have most flavors. I enjoy the ambiance while waiting for my order! read more
3 years ago
3 years ago
I was on the fence about wether I wanted to go 4 or 5 stars, it's honestly in between but since they opened up a couple of days ago I'll give them the benefit of the doubt. I am a cookie guy, I love a good cookie. I heard this place was opening and like everyone else I say the tiktoks and the YouTube videos, I was excited but also expected a pretty gimmicky product. Each time I went there was a like 40-50 people deep, and I figured I'll go another time. I ended up in the area on a Tuesday morning and luckily there was only a small line of 2-3 people. So the prices are high, I knew they were going to be but it's a high end product. You can probably get a decent sized platter of cookies from a bakery at the same cost of their 6 pack. This is where they would lost half a star or so if yelp allowed. So I get the cookies bring them to my car and they filled the car with an awesome smell. I got them home, still warm and dug in. I can't name all of the flavors but the regular chocolate chip is great, the New York cheesecake is pretty good. I don't love chocolate cookies but they tasted more like brownies so not that bad. The one that surprisingly tastes the best to me was the sugar cookie. Something ordinary made of much better quality, really didn't disappoint. Overall will I be here every day? No. Every week? No. When I'm having friends over and want to seem bougie? Yeah. They're bougie cookies but back it up with some really good flavor. read more
3 years ago
I waited a few days after grand opening to visit because the line wrapped around the store towards DSW. The day I went it was a little busy but not crazy. I selected the cookies I wanted, paid and then had to wait. This is where my disappointment came in. It began to get really crowded inside and tight. It took about 15 min to get my order and I thought they were making the cookies because it took so long. They weren't, they were just slow. When I got my order all of the cookies were ice cold including the chocolate chip. What I do like about the cookies are they are not overly sweet, other then that....... read more
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3511 Hempstead Tpk
Levittown, NY 11756
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(516) 421-7111
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http://crumblcookies.com
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Crumbl - Levittown - bakeries - Updated July 2026
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